Best Buy Stores, LP

Great experience. The installers were friendly and personable.

They were rapid in fixing the product

Knowledgeable and very nice technicians came out. Their personalities made for a pleasant experience.

Chris worked very hard to find a solution to my problem. It was very hard to identify andthen find a solution, which he did.

Good, great price with competency.

When I called and set up the appointment, they did not say it was just diagnostics they are going to do; repair will cost extra. But, the technician was able to fix the problem.

They we efficient, friendly, and early! Job well done!

very professional, did work right away and were very nice

No was very helpful. He gave me the information that I needed to make the best choice for my purchase of a surround system

Very good service, didn't have to wait long to schedule. Helped me understand what the problem was

The cost to transfer document and other info from my "old" desk top to my new pc I feel was a tap "pricey." In addition, I was not told by the Geek Squad Rep or Best Buy Rep that new desk tops computers do not have a built-in (internal) speaker (s). I learned about that fact on the internet and then it was confirmed by Best Buy/Geek Squad Reps when I went back to the store to pick up my new pc after the service work was done.

N/A

Very helpful and pleasant experience

I was told that wires could be hidden and advised to purchase extra kits and when the agent came could not use! They actually left my home and the tv was just hanging there couldn’t be used because it wasn’t plugged in!

They were professional, on time.

Technitions were wonderful. The schedular did not explain levels of service.

Would not replace fan in pc. Kept pc several days and it didn't work any better than when I took it in.

Ted, the man who worked on my computer from the Geek Squad did a really thorough job in accessing what needed to be done and he was very polite and kind to work with. I asked him to do this and that and help me get all this done in record time, and he said "no p4oblem". Ted is a very good and knowledgeable general electronics expert! I really was very happy to have Ted help me, he said he'd get all of the hardware and software that I need for my computer and home entertainment system and I trust him very much. I hope that Ted will be able to help me for a long time. It's an affordable price and very good idea to have the Geek Squad come out to your home and fix and/or connect all or any of your electronic equipment. I give Ted of the Oxnard Geek Squd 2 thumps up and 5 stars definitely! Thank you very much Ted, and Home Advisory.

THE EXPERIENCE WAS PAINLESS. TECH WAS SKILLED AND PROMPT

Excellent work, very pleased!

They do not listen Had to take one laptop back three times