North Star Tree Care Inc

They are an excellent tree service. The did the job quickly and have the best equipment. I've hired them twice now and have every intent to use them again.

I looked on the Angieslist for a tree service in my area. North star was at the top of the list. I called them and they came out and gave me a estimate, with different option, from just removing the trees, to removing the trees and the stumps. After North Star had given men the lowest bid, by over $400.00. They came out on the 17th of April and re moved the trees. The original date was the 16th, but the weather was bad that day, and they called to reschedule for the next day which was fine. The trees were very big, one was a very tall, (75 ft) pine that had been badly damaged in a snow storm. All three trees were close to the house and or close to power lines. They removed all of them and the tree stumps in one afternoon, and left my yard in fantastic condition, such as you could hardly tell these 40 plus year old trees where ever there.

I called to get an estimate, they were very quick to come out and discuss the work I wanted and to give me the estimate. I agreed to do the work that day and they were going to call back to schedule a time to do the work. They were a bit slow to do that, didn't call when they said they would, and I eventually called them after a few more days. But - when I did call them they did have a time scheduled to do the work. I believe I indicated on the first day that I was pretty flexible with the timing - that may have influenced how quickly they called back. On the day they came to do the work - they had at 3 men to do the work. They did an excellent job communicating with me and working with exactly what I wanted. We discussed exactly how high to raise the lowest branches - made a small change from the estimate, and discussed whether to remove one large branch right at the trunk of the tree or farther out. They had me come out and look and decide what to do. They also were willing to cut two small branches of shrub that I pointed out to them and remove them, that wasn't in the original estimate. They cleaned up the yard, raked up small branches. Overall, I thought the work was excellent - I was very pleased and would use them again.

I contacted several other companies and they said they could handle it in a week or so. I called North Star and they agreed to help me right away (they had been out for a previous estimate.) They were very skillful and I was amazed on how they were able to protect everything from anymore problems. They worked in the tremendous heat, as well! They removed the storm damaged tree and hauled it away. They also cleaned up very nicely and were very careful to not damage any flower beds or incur any further damage to the house. The original estimate was quoted with them using the crane and they ended up climbing the tree and cutting it into pieces, however, the price of the estimate was not changed from the initial estimate.

The arborist came to walk the property and hear what I needed done. He made some suggestions. He is very knowledgeable about trees and bushes. Listens well and takes notes for future reference. The crew shows up on on time with all needed equipment. The arborist, crew and I walked through the property to go over everything that needed to be done. Questions are asked, specifics are detailed. The crew completed the work in 5-6 hours, cleaned everything up and did a final walk through to ensure everything was up to the agreed upon terms. They are good workers, thorough and polite.

Timely between estimate and scheduling service. Arrived on time, had cell phone contact between boss and workers to verify. Continued with work when pointed out that some branches were still too close to the roof for reroofing. Cleaned everything up very well.

The North Star crew was friendly and efficient. They worked well together; each person knew their job and completed it so that the whole team was impressive to watch. The tree was effectively removed in less than two hours (grinding the stump, cleaning, lawn repair took approximately four additional hours to complete). As large as the tree was, they made it look like they had practiced it beforehand on our specific tree. Suprises? Not really a surprise, but even though they were careful and layed down plywood where they drove on our lawn, the crane still made indentations in the lawn. I was told that this might happen beforehand, but they were hopeful that it wouldn't. Without being asked, they told me of the damage and insisted on repairing it. The lawn was thoroughly cleaned when they were done. I really believe that with this large of a job (once you bring a very heavy crane into your yard, not just the bucket truck), there is going to be more of an impact on your site. That said, I was pleased with how they responded to any negative impact that was made by their activity. Though I certainly didn't expect this, one of crew members very generously painted a small section of trim on our house that I could not access with a ladder. The section was close to where the tree was cut down, so that it didn't require moving the bucket truck. This crew obviously goes the extra distance to please their customers. They are a nice group of hard working guys. I recommend them strongly and without reservation.

The crew was quick, careful and totally professional.

North Star Tree Service is now our go-to company for tree removal. They are consistently among the lowest bid, but the real advantage is their promptness and great service. Our property is difficult to get big equipment into (up a narrow lane with low-hanging power lines), and the cottonwood was dead with branches hanging over a power line which could have been dangerous. John worked through the logistical issues with the utility companies but his team knew how to get those branches down without needing to cut our neighbors' power after all. They are so efficient they finished early, and cleaned up so well you can hardly tell they've been there. I think this is because they have very sophisticated equipment ("the right tool for the job"), including a remote-powered stump grinder that is really fun to watch.

Excellent. Did a great job, were very clean, and respectful in their work.

We lost our 75 year old Elm to disease. We worked with North Star before, so they were first on our list. John kept us apprised of the scheduling, Nathan and the crew arrived promptly. Nathan isn't only the foremen and bucket guy, he's also an arborist. They worked quickly and efficiently. One of the reasons why we really like these guys (besides the across the board A ratings) is something Nathan said "We hate to bring trees down, we'd much rather work on them, and do what it takes to keep them around as long a possible." They left the yard and street neat and and tidy and offered to come back in the Spring to repair the divots caused from falling branches.

He was very thorough and very conscious about what needed to be done concerning the trees in our yard. He cleaned up so well you could hard that he had been there at all.

We've used this tree service before. They show up when they say they will and work fast and do a professional job. And their prices are great.

John came out the next day (Aug. 14) after I called him for an estimate. We walked around the yard and I showed him what trees needed what done to them. He was able to provide me an estimate of the work (which included sales tax and the discount for being a member on Angie's list). I felt his estimate was fair and we agreed upon a date when the work would be done before he left my house. He followed up with a phone call a week prior to make sure the date still worked for me. John came out with a crew of 4 and went over w/them, the work we agreed upon before he left for his another job. The foreman for this job, went around w/me right before they were done to make sure everything was done to my satisfaction. The guys did a great job and it took around 3 1/2 hours to complete the work from start to clean up. The crew cleaned up our yard and the street area of all the leaves from the tree branches they took down and mulched w/their machine. Overall, John and his crew were all polite and very professional. When my husband came home, he was very pleased with their work too. He said they did an excellent job on grinding down the stumps of the 2 trees. He made this comment based on another tree service we had hired 2 years ago to perform the same work on one of our trees that had split and had to be removed due to a storm too.

I called for a quote. The next day I came home and a qoute was in my mail box. Less than a week later they were out and trimmed the tree. They showed up on time, did a very nice job trimming the tree, cleaned up and were gone in about three hours.

North Star came out while we were out of town and left an estimate for the work that we needed done. We were extremely pleased with the price they quoted. We were able to set up an appointment to have the work done within a couple of weeks. It probably could have been sooner but I wanted to have the work done on my day off. Nathan and his crew came out and did a great job. When they were done they cleaned up the yard to perfection and cleaned up and evened out the areas where trees had been removed. The price was $1,650 but we used a $100 coupon that he had listed on Angie's list to bring the price down to $1,550. We were very pleased with all the work and the professional crew. I highly recommend North Star Tree Care and would hire them again if needed.

The whole project went very well in spite persistent showers the day of the operation. They arrived on time, did the work in a reasonable time and cleaned up after themselves. They also provided a $100 discount to Angie's list users.

Great! They arrived on time and finished in the estimated time. They cleaned up any debris before leaving.

Over several years we've been approached many times by in-the-neighborhood peddlers wanting to tend the trees. Call them the "Have Chainsaw; Will Travel" types. Once started work with such and an hour later stopped it dead because they were butchering the trees. Since then, been very careful. North Star took the bid, made sure the man who bid the work was also on site to assure compliance with the desired attention to detail. A great job is worth extra payment.

Poor. Did not do the work since the weather was dreary.

We were struggling with the best thing to do with our giant silver maple. We consulted several resources, and went with N.E. Tree, because after talking with many tree companies began to recognize the difference of a certified arborist. George takes trees very seriously, and approaches them with utmost care for their health and the environment that they are in. We felt we were making the best decision to keep the tree, and learn to take good care of it, vs. removing it. N.E. Tree is a small operation, but I quickly learned that they are experts in large, urban trees. They did an amazing, thorough prune of our tree, and they strapped the tree to ensure if it does fall, it will not fall on our house! They recommended for us to put 5 inches of mulch at the base of the tree, to keep in moisture, and kill off water sucking grass around the tree. We have followed their instructions, and the tree looks GREAT. We have very lilttle debris falling in out yard this spring, and now that we know the difference a pruning can make to a tree, we would recommend this process to anyone struggling for a solution for a big tree. They gave us good sound advive, were honest, and we preserved a great source of shade for our home and energy bills. The tree will be fine, if we take care of it.

John came out for an estimate to remove a very large pear tree next to my house. He arrived on time, inspected the tree and yard before knocking on my door, and was polite and thorough when describing what work would be done. The only reason I didn't use this company was their price was $225 more than the other company I ended up using. They did offer to match the other company's bid, but when I went back to the other company they gave me a better offer.

They worked promptly, worked quickly, and cleaned up neatly afterwords. They acted very professional and the owner honored my $100.00 coupon from Angie's List.

We had several large trees that needed to be trimmed, including one that was too close to some wires that ran to our neighbor's house. John was very prompt in returning our initial call and providing an estimate and he was willing to set up a payment plan for us. He is very nice and did a very thorough job. He arranged for the utility company to come out and deal with the wires and our neighbors were very pleased with how the bordering tree looks. The trees are beautifully shaped. The job was done quickly and the crew was very neat and cleaned up everything.

The bidding was very professional-he looked at the way trees were growing, their distance from the roof, the evenness, etc. and recommended which trees needed to be trimmed. We chose to do most of the work recommended but not all, and they were fine with that. The men came with lots of equipment and did everything in one afternoon.