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The Masons Touch

Masonry, Landscaping, Pavers and Hardscaping,

About us

We are looking forward to helping all our new and return clients for this upcoming year! Give us a call, text or email at any time. *****PLEASE NOTE***** With the quality of services that we have been successfully providing our dedicated Angies List customers it is starting to catching up to us and we are receiving MANY phone calls for work. Please be aware that we WILL respond to everyone but there will most likely be a delay in responses. We would absolutely love to be able to provide a bid for you but please be flexible with your scheduling. We keep our business small so that we can offer the best prices at any time. And with less overhead we can devote more of our time making sure that your project is getting our FULL attention. We do sub-contract to companies if needed but mainly do our own work to ensure there is no middle men and the prices stay fair. Billing is usually done on a per project decision depending on the situation of the homeowner. And for some clients financing plans are available. Please keep in mind if possible that with being a smaller company the demand may become high during parts of the season so there may be some delays in getting your project started. We try our best to get estimates out within 24 hours and there may be some lag times in phone responses due to getting many phone calls during the busy season. If for some reason you feel that your job may have fallen through the cracks please do not hesitate to call us for a reminder. We have many clients every year and always get to everyone as long as the weather permits. We appreciate your understanding and look forward to working with you! **PLEASE BE PATIENT WITH US** We love our Angie's List customers and they love us! We have had a wonderful response from our members and at this time our response time is longer than normal. We WILL return your call, there just might be a delay. We appreciate all calls and your patronage and we appreciate you being flexible with us. Thanks for your understanding and we look forward to working with you!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Foundation Repair; Brick Veneer Fireplace; Hardscaping – Paving; Walkways; Water Feature Installation & Repairs; Fireplaces & Walls

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 101-116 of 116 reviews

Heidi E.
05/2017
5.0
masonry
  + -1 more
It when very well.
Description of Work: Chimney repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly O.
10/2015
5.0
fountains, hardscaping, masonry, outdoor kitchens, patios
  + 3 more
unknown
Description of Work: They found bricks to match the existing area with damage, despite most of them no longer being made and difficult to find. They showed up when stated, discussed what work would be performed, sought my opinion and advice regarding color matching, and then went straight to work and completed the job quickly. Afterward, he explained what was done, including the how and why based on what he found when doing the work. He also gave us advice regarding maintenance. If we were not moving out of the state we would certainly use them again on future jobs. He even offered referrals for other work we were considering that fell outside his area of expertise. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert N.
08/2015
5.0
masonry, outdoor kitchens, patios
  + 1 more
unknown
Description of Work: I chose to contact Mason's Touch after reading ratings given by customers which were positive in tone. I also read what Mason's Touch said about how they were a small outfit and wished to stay small and therefore could not respond as quickly as an outfit more hungry for business might. I was okay with waiting because the ratings tell me the quality of the work is high and the cost would be a fair price when the work was finally done. You know, I am still okay with waiting, but after a month or so without a word, a whisper from Mason's Touch I have to wonder if they really exist. I would love to get a brief message telling me to be patient or even telling me they will not consider my project. I gave an A for overall satisfaction because that it is what nearly everyone gave this company and I don't want to drag their rating down. I am suggesting, Mason's Touch, that you send some kind of response to potential clients to let us know you still exist. I am hoping to hear from you still. Thank you, Rob Nixon

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Dick B.
04/2015
5.0
masonry, outdoor kitchens, patios
  + 1 more
unknown
Description of Work: Tuck pointed brick where planter attached to front of house was pulling away. Gave us advise on how future problems could be avoided. Very prompt and responsive and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

COLETTE K.
04/2015
5.0
foundation repair
  + -1 more
Everything went excellent.
Description of Work: They chopped out the entire section of the house that was leaking water and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Aaron M.
01/2015
4.0
concrete repair, masonry
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Helen L.
07/2014
1.0
landscaping
  + -1 more
They did not respond.
Description of Work: I called on July 23 and left message, then called again on July 28th and left another mention.

Rating CategoryRating out of 5
responsiveness
1.0


Marc R.
05/2014
5.0
masonry, patios
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Masons Touch
[Member name removed], Thank you so much for the review! I hope all is well.

Jill O.
01/2014
5.0
masonry
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette & Chuck K.
12/2013
5.0
fountains, landscaping
  + 0 more
It was very good.
Description of Work: It was a Big Deal for Pond, Waterfall, Fountain Cleaning, Spring Clean-Up. They cleaned out the waterfall and pond
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Masons Touch
Thank you so much for the review and I am glad that you were happy with the services we provided for you. If you ever need any work done or another cleaning please do not hesitate to contact me. It was an absolute pleasure working for you guys and I hope you have a great winter!!

Tomaz V.
08/2013
5.0
landscaping, lakefront landscaping
  + 0 more
overall good job!
Description of Work: clean the pond

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from The Masons Touch
[member name removed] Thank you for the review on cleaning your pond! I hope all is well and if you decide to have a rehab please let me know!!

Sarah N.
01/2013
5.0
masonry
  + -1 more
Went well -
Description of Work: Fixed some loose bricks on our brick front steps. Also noticed that side fence post that is attached to the house was loose and fixed that at no charge! Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Masons Touch
Member, Thanks again for the kind review and I hope the repairs are still holding strong! The fence post needing to be fixed was just something we do to help out where we can for our customers. Have a great winter!!

randi C.
08/2012
1.0
masonry
  + -1 more
unknown
Description of Work: Purchased a Big Deal (4 hours work for $155) and have been unsuccessful in getting Aaron out to even do an estimate of work

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$155

Response from The Masons Touch
Member, I sincerely apoligize that you feel you have been unable to connect with me. After our conversation before I sent an email earlier this week (20, August) letting you know that I would be stopping out on Thursday or Friday to do the assessment of your project. From the Big Deal that was offered I have gotten quite a few clients and there have even been a couple that have fell through the cracks which is by no means their fault. I have consistently tried my absolute best to make sure that EVERY single client gets the attention that they deserve. I really do apoligize that you did not recieve my email so I did call you today after being informed of the review you had left for me. In the message I informed you that I was going to be coming today (Thursday) or Friday to do your assessment. In the message I also let you know that I could still do the work for you or if it would make you happier I could make a special accomodation and refund you your purchase so that you could find a contractor that met the needs that you have and made you happy. As you can tell from the many reviews that I have almost every client knows and can vouch that I am very good at communicating with them about their projects. When you are a smaller company like I am often times it is a double edged sword. I can give the undivided attention to each client and make sure that the work being done is above standards but on the other hand many of my clients know that I can get booked out pretty quick which is understandable because they know that they truely are getting the craftsmanship and customer service that not many companies can offer them. I look forward to you response to the voicemail left and I hope to be able to continue to do business with you.

Chad G.
04/2012
5.0
concrete repair, fountains, lakefront landscaping, masonry
  + 2 more
Excellent work and responsiveness from start to finish.
Description of Work: They were great to work with from start to finish, even making an extra trip to our home to fix some items they didn't have to, but wanted to make sure everything was working as promised. High quality work, professionalism and responsiveness. I would recommend them highly, as they did a great job fixing our 'mini-pond' in our backyard in a way that will help it last for many years with minimal upkeep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Masons Touch
Member, It was an absolute pleasure working for you and your family and I want to personally say thank you for such a great review here on Angies List. The pond turned out beautiful and it was completed before our April 27th deadline so it was a success for both of us. If you have ANY questions at all on how your pond system works please don't hesitate to contact me and I will walk you through every step of the way and if needed will come out to personally what would need to be done. Customers like you are what make me love what I do! Have a GREAT party on the 27th!

Todd N.
03/2012
5.0
basement waterproofing, foundation repair, landscaping, hardscaping, masonry, patios
  + 4 more
We had previously discussed with Aaron about having one of his Water Walls installed on out patio so we could have a newer updated look but as spring came at us and everything started to thaw out our basement at Nacho Mama's started leaking water everywhere due to being right across the street from the river and having an older natural stone foundation. As soon as Aaron came in for lunch we started to discuss our concerns about having the water problems in the basement and he replied very simply, "I can fix that". So we went downstairs and right away he started to notice all the pinhole leaks that were in even the stairs going down. He just listened as I walked him around showing him where all the major spots were that we were accumulating water. After I showed him the spots that I thought were the major contributors he took another walk around with me showing me even more holes that I had not even noticed. He really has an eye for detail and notices even the smallest things. I was quite surprised in this, most contractors that we have dealt with just wanted to to the bare minimum so they could get to their next job it seems. We told him that if it was at all possible we wanted to hold off on having the water feature installed so that we could get the basement fixed and he told us that whatever was the most convenient for us is what he would do. He gave us an estimate about an hour and half later and it came in about 1000 dollars lower than another estimate we got. He encouraged us to get estimates so that we felt comfortable and new he was giving us a fair price. I called him after I got the estimate and asked when he thought he would be able to get out to start the work and conveniently enough he just had a delay on another job so he could start the next day! He spent the entire week working in the basement and gave us a heads up that with the way the foundation was there was no possible way to eliminate every pin hole leak due to all the storage and machinery we have down there but he would try to get everything that he possibly could. I saw him bringing down bag after bag of cement and as we got near to the end of the week he completely transformed out basement. While I was hoping for at least 50% less water he cut down I would say 90% which is HUGE since we will always have some water coming due to the river. He assured us that if we need anything as far as repairs or even small additions to fix other areas that he was just a phone call away and he would take care of us. We absolutely LOVE having Aaron around because he seems to do everything and what we have had him do has been perfect! We will deffinately be using him for all our needs here at the restaurant and at
Description of Work: Aaron waterproofed almost the entire basement of our restaurant and re-cemented some of the slabs we use to store dry goods so that the surfaces were nice and level. He also leveled out the floor because there were low spots that had water pooling up. The repairs that had been done before were less than desireable and now that the holes are all filled in and we have nice flat surfaces to store food on our storage is much more effective.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from The Masons Touch
Member, Thank you very much for the wonderful review and it was a pleasure helping you with the basement at Nacho Mama's. And like I mentioned before if you have ANY problems please give me a call and I will be there immediately to help. You have been a great client and I look forward to working with you in the future when you have other projects that you would like done.

Todd N.
03/2012
5.0
foundation repair, fountains, landscaping, hardscaping, masonry, outdoor kitchens, patios, roof snow removal, snow removal
  + 7 more
We met Aaron through a mutual friend and he came over for a barbecue one evening. While we were all sitting on the deck talking about ideas that we had wanted to do he told us that he owned a masonry company and would be more than happy to go over some ideas with us. We have a very long back yard that is backed with tall pines so we wanted something that would bring a little more life to our outdoor dining area. While we were going over ideas he showed us a picture right on his phone of his website where he had the pictures of his water wall. He told us about how it was a new idea that he had designed for the Home and Garden show last year and we fell in love with it right away. He amazed us with the ingenuity that he has to set himself apart compared to other companies that are in the industry. While we were walking around talking about other ideas he noticed that we had some cracks in our foundation so this was another area that we wanted him to work with as well. On construction day he came with a full trailer of everything he was going to need and backed right up to the backyard and got to work. He was supposed to be there at 8AM and he came at right around 7:45. It was refreshing to finally see a contractor that like to be punctual and early (we have had past experiences where contractors didn't even show up). Within a couple hours he had the pond area dug out and the liner installed which we thought would have taken all day to do. By about 2 in the afternoon the entire water wall was up and built and it looked AMAZING. We still can't get over the fact that he designed and fabricated it by himself, he really seemed to be a dedicated business owner that loves what he does. When it was completely built he brought us both out and gave us a very in depth discussion on what exactly it entails to have a water feature and showed us where all the controls were to control the water flow along with how to winterize it and the warranty he gave with it as well. When he turned the pump on for the first time it worked perfectly! When he was done showing us how to run it he cleaned everything up around it as if he had never been there and told us that all we had to do was install the plantings around it unless we wanted him to do it for us. We chose to install the plants ourselves so we could play with different ideas. The foundation repair was done in just a couple hours and we have had no water problems since. This spring we have already been in contact with him to have the planning and fabricating started to install another water wall at our business. I'm sure it will liven up the outdoor patio and the customers will have something new to talk about. Along with all this he has done our snow removal all winter and even with the little snow we have had he still has made us feel like a priority and we have never been snowed in after the plows have come through. Thank you Aaron for all your hard work and helping us with all the many projects that we have thrown at you, and we look forward to seeing you this spring!
Description of Work: The services that Aaron provided included building one of his water walls, doing some foundation repair, snow removal for this year and he even came and framed in an office wall for my wife at Nacho Mama's (my restaurant) in Stillwater. This spring we have decided to have him install another water wall on our outdoor patio at Nacho's as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from The Masons Touch
Members, I just got the call about the review you did so I had to take a look. Thank you so much for such a positive review. It was an absolute pleasure working with you guys and don't forget that if you have ANY problems what so ever please contact me at any time and I will respond immediately. My customers are my number one priority and I take great pride in knowing that you are happy with the end results. Have a great rest of winter and I will look forward to starting your water wall at Nacho Mama's here in the next few weeks.

Contact information

14653 Saint Croix Trl, North Branch, MN 55056

http://www.themasonstouch.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Landscaping,
Pavers and Hardscaping,
Foundation Repair,
Fountains,
Stone and Gravel,
Concrete Pouring and Repair,
Chimney Repair,
Patios,
Outdoor Kitchens,
Landscaping - Lakefront,
Snow Removal

FAQ

The Masons Touch is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Masons Touch accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Masons Touch offers free project estimates.
Yes, The Masons Touch offers eco-friendly accreditations.
No, The Masons Touch does not offer a senior discount.
Yes, The Masons Touch offers emergency services.
Yes, The Masons Touch offers warranties.
The Masons Touch offers the following services: Foundation Repair; Brick Veneer Fireplace; Hardscaping – Paving; Walkways; Water Feature Installation & Repairs; Fireplaces & Walls
Ask for details.

Contact information

14653 Saint Croix Trl, North Branch, MN 55056

http://www.themasonstouch.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day