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My Plumber Inc

Plumbing, Water Heaters, Wells and Pumps,

About us

WE SERVE THE SOUTHWEST METRO AREAS: Mike Joyce, Owner and Master Plumber for My Plumber INC has over 15 years experience in Residential and Commercial Plumbing. Our Plumber Nick has over 4 years plumbing experience. Our Plumber Mitch has over 3 years experience. We like to be the LOCAL GUYS who serve our neighbors with integrity and quality work. Each job is individualized, we don't use a "one price fits all" approach. Each job is approved by you before service begins, so there are no surprises. NO TRIP CHARGE / FREE INSPECTIONS. Small plumbing shop means *LOW* overhead which means *LOW* cost to you! No job too big or small - we do it all! Serving the South and West Metro Areas. We specialize in remodels, water heaters, sinks, faucets, toilets, and much more! MY PLUMBER is licensed, bonded and insured so you can feel safe giving us a call today! $10 off ANY service for ANGIE'S LIST customers!!! Additional contact: Mari Joyce

Business highlights

15 years of trusted experience

Services we offer

water heaters - standard & tankless, remodels, toilet repair & replacement, tubs, showers, re-pipes, water softeners, disposals, sump pumps, R.O. systems, sink repair, faucet repair & replacement, leaky pipes, drips, gas lines for stoves & BBQ

Services we don't offer

Drain cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 260 reviews

Susan L.
07/2013
5.0
plumbing
  + -1 more
He was great and he was on time. He quoted a price and spot on that price. He did the job on a timely manner.
Description of Work: I used the plumbing service of My Plumber. He replaced an outdoor stick head and did something with the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary D.
06/2013
5.0
plumbing
  + -1 more
Mike arrived on time, gave estimates for each job, and worked on each project until completed.
Description of Work: Installed a new sump pump, replaced shower valve to stop leak, repaired kitchen slow flowing faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$437

Jon E.
06/2013
4.0
plumbing
  + -1 more
Had Mike Joyce out to look at wobbly toilet seat and leaking shower/bath faucets. He gave an estimate on hours to do the job and cost of labor/parts. It happened to be late in the day and he needed parts to fix faucets, so we set a time on another day to do the job. No charge for estimate. On the day of the job, Mike was running late and I had not heard from him, so I called. He was running long on the job before me, but had not been able to call me due to technical issues with his phone. We are satisfied with the work. First time since we moved in that our faucets don't leak and glad to know toilet is not an issue. Job took exact time estimated and final bill was inline with the estimate given.
Description of Work: Re-seated wobbly toilet. Fixed leaking shower/tub faucets, replaced inner cartridges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$360

Stephen B.
06/2013
5.0
plumbing
  + -1 more
He came within 2 hours and was very professional. Not a complicated problem but it needed a quick response. I would definitely use him again.
Description of Work: Unplugged a very clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

chris B.
06/2013
1.0
plumbing
  + -1 more
Provider didn't return phone calls. I called on a Monday (to the number listed first above), didn't get a call back until Wednesday. I couldn't talk when they called back, so I asked for the best number to contact them, got that and told them I'd call later that night or the next day (Thursday). Called them first thing Thursday morning on the preferred number they gave me, no returned call (and it's now five days later). I understand if the company is busy, but not returning calls is unprofessional. If you have enough work to ignore / turn away prospects, state that on your voicemail message so people can move on and find another provider.
Description of Work: No service provided

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from My Plumber Inc
Dear [member name removed], Thank you for letting us know that your call fell through the cracks of our CRAZY month of June. We have no excuses for not getting back to you and hope you accept our sincere apology. For what it's worth, June consisted of week long family reunion in SD, Mari(wife/office manager/phone call monitor) took our daughters to a Church camp for a week, and Mike was sick for a week. Our reviews on Angie's LIst have consistently shown our integrity and great service and hope that you will consider giving us a second chance to serve your family. Again, we apologize for the efforts lost of your behalf.

KATHY V.
06/2013
5.0
plumbing
  + -1 more
They arrived on time and completed all tasks in a professional manner. Mike Joyce boss explained some corrections needed, and showed me how the downspout pipe was cracked. All in all I was pleased with their performance.
Description of Work: Replaced cracked pipe, installed Kitchen Faucet, installed shut offs under sinks, installed new washer hoses, rerouted cold water from water softener to kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Cara B.
05/2013
5.0
plumbing
  + -1 more
Perfectly. Quick response time and scheduling.
Description of Work: Over the past year, My Plumber has completed various jobs for me including: replacing damaged shower head; repairing two toilets; installing shut-off valve for exterior faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

virginia Y.
04/2013
5.0
plumbing
  + -1 more
Mike called me and said he would be 1/2 hour early. He arrived with his assistant and installed a new toilet, sink, faucets, etc. Additional parts were needed for the bathtub. He promptly ran out to a plumbing store and got them. He cleaned up everything and even carried up all the boxes from the basement. He is fair and honest and really a nice guy. I recommend him highly, and will use him again.
Description of Work: I gave my bathroom in the basement a face lift. Mike installed a new sink, faucets, and new face plates in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bimal S.
04/2013
5.0
plumbing
  + -1 more
I had water in my basement. Mike came over, looked at all possible plumbing problems and couldn't identify any. So he told me that I need a drain tile person. He was very helpful and honest and did not charge me anything for the visit. Would use his services again.
Description of Work: Water in the basement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alicia G.
04/2013
5.0
plumbing
  + -1 more
A very pleasant experience from start to finish. He was able to come out later that day, braving 4" of snow no less! The work was completed in roughly an hour, 3 hours after I had called him. Great service.
Description of Work: One of our pipes had a leak in the basement. He replaced the faulty pieces quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathleen J.
04/2013
5.0
plumbing, small appliance repair, water softeners
  + 1 more
I called in the morning & he was able to fit me in that afternoon. He called late morning to let me know that he would be a few minutes late. He was professional, friendly & efficient. I was thrilled with his work & would definitely use My Plumber again.
Description of Work: He installed a new faucet, garbage disposal & fix a leak in my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heather K.
03/2013
5.0
plumbing, small appliance repair
  + 0 more
He did what he needed to do. He is going to come out and do the final installation. He was also punctual despite the snow storm we that day.
Description of Work: He came out and diagnosed the issue; he is going to come back and put in a new disposal for our kitchen sink.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian D.
03/2013
5.0
plumbing, wells
  + 0 more
Mike was great -- extremely friendly, efficient, and thorough -- exceeded my expectations!
Description of Work: Purchase & replace sump pump back-up battery. Fix leaky faucet - replace some internal parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Kurt&Karen W.
11/2012
5.0
plumbing
  + -1 more
Mike came in, figured out what he needed to do, ran to the store for the right part, came back right away and had it fixed in no time. We would totally use him again for our plumbing needs.
Description of Work: We had a faucet in our shower that was broken and was not a simple replacement job (i.e. we couldn't do it ourselves).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$146

KATHY B.
11/2012
5.0
plumbing
  + -1 more
Mike is a nice man, and didn't charge me for his time because he said he didn't fix anything. I even had him look at other issues that I worried about but were not broken, thinking that I would be writing him a check for his hour of time. He is a very kind, ethical, and fair professional. He is very knowledgeable and we will definitely call him again if something needs to be repaired plumbing-wise. He re-checked under the sink before he left just to be sure that nothing was leaking, and it was dry.
Description of Work: there was a lot of water dripping from our first floor kitchen to an unfinished area in the basement this morning after I used the kitchen sink. I was worried that we had a pipe leaking and called "My Plumber" after reading the reviews on Angie's List. Mike told me he could be there in a couple of hours. He arrived promptly 2 hours later, and found there was no leak in the pipes, but that the pull out faucet had loosened internally and he tightened it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELE M.
10/2012
5.0
plumbing
  + -1 more
They were the third plumber on the list that I called when I first noticed the leak. They were the first who answered who could come the same day. He came in just a few hours after the call. Saw the leak, fixed it quickly. Explained what he did. Price was good for a quick response on a Friday. Would call again.
Description of Work: Fixed a pipe that had sprung a leak and was spraying out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Alex M.
08/2012
5.0
plumbing
  + -1 more
Called a couple of plumbers and got no response/answering machines. Called My Plumber and got in touch with Mike right away. Mike had some car trouble on the morning of the appointment, but he called me to let me know and got another guy (Kirk) out there asap, maybe 15 minutes later. Over the phone it sounded like the job would be about 2 hours long, but it ended more in the range of 3.5 hours. I was impressed with the care that was taken to make sure each sink was working well before moving on to the next portion of the job. In the end we have two sinks that work much better than they did before, and while plumbing jobs are always expensive, the cost here was not as bad as it could have been.
Description of Work: This was a two-sink job. The first sink, a pedestal sink in the bathroom, was leaking, had a cracked nut on the tailpipe, and ran slow. The plumber replaced the tailpipe and p-trap with a kit I bought at Menards, then located a pinhole leak (!!) in the pop-up drain that I had also purchased at Menards. He replaced the pop-up and then noticed that the drain was still very slow. Snaked the drain pipe, and that sink works great now. For the kitchen sink, the previous homeowner had installed 3/8", flexible copper feed pipes from the basement up to the valves under the sink. The hot water valve no longer worked, and the flexible pipes were very bent. The plumber replaced those pipes with full-size 1/2" pipes and new valves. He thoughtfully installed a 'T' joint in case we decide to change how the dishwasher water is fed. After replacing the pipes he also installed our new faucet, removing the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Kelly S.
05/2012
5.0
plumbing
  + -1 more
The valve to turn off/on one of our outside faucets was leaking in our basement whenever we went to turn it on. We'd tried to fix it ourselves (changing washers and the entire valve) without luck - it kept dripping which made one of our outside faucets useless. We called MY PLUMBER and he came out on the same day, even showing up early when one of his jobs ended sooner than he'd planned. He checked out the valve, let us know he could replace it with a newer style that would be less likely to leak and easier to turn off/on in the future. He made the repairs and tested the outside faucet. He was done in less than an hour. Now we can use all of our outside faucets again (and I can keep my garden green this summer - yay)!
Description of Work: Replaced the inside on/off valve for one of the outdoor faucets to our home. He replaced an old valve with a newer style that is less likely to leak or need repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110.35

LUKE B.
05/2012
5.0
drain cleaning, plumbing
  + 0 more
Mike is very personable and honest. Did good work at a fair price.
Description of Work: Investigate leaks, replace overflow on two tubs, and clean drains on our home and rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tanya J.
05/2012
5.0
plumbing
  + -1 more
Very helpful. Explained issue thoroughly. Went above and beyond. Very happy that Mike could fit me into his busy schedule before the Thanksgiving holiday. Would definitely call Mike again when I have a plumbing issue.
Description of Work: Repaired toilet and replaced part in another toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Michelle S.
02/2012
4.0
plumbing
  + -1 more
Overall, a good experience. I will call again for future plumbing needs.
Description of Work: Our toilet kept running, we couldn't get the flapper to seal properly. Mike was friendly, prompt and professional. He quickly fixed the problem and tested it several times to make sure the problem did not recur. Our initial appointment was for noon, he was 15 minutes late and I called to find out he was delayed at a previous job. I was disappointed that he hadn't called proactively to reschedule, but he arrived early for our new appointment and quickly and efficiently fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$98

Heather R.
01/2012
5.0
plumbing, water heater repair
  + 0 more
The service was exceptional, timing was perfect, and the price was right!
Description of Work: We had a sensor on our hot water heater that needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara O.
12/2011
5.0
plumbing
  + -1 more
He did a great job. We would use Mike again for our plumbing needs.
Description of Work: We were very happy with Mike. Besides replacing our toilet, he was on time and accommodating with our schedule changes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416

M H.
11/2011
5.0
plumbing
  + -1 more
This is the third time that I have used My Plumber to work on my house. The last time was to replace the main water shutoff for the house that was very old and started to leak. Today Mike came out to remove the old iron pipe in my house and replace it with PEX. Mike was very clean in his work and performed the job very well. I will continue to use Mike for future plumbing needs.
Description of Work: Remove iron water pipes in basement and replace with PEX

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CAROL & GARY R.
10/2011
5.0
plumbing
  + -1 more
He did all of this work with a good sense of humor, was professional, knowledgeable, cleaned up the water coming out of the old dishwasher, wiped the kitchen floor down, took the old dishwasher outside and took it to the recycle place for us as he was going there with another item. The dishwasher works like a charm, no leaks, no problems!
Description of Work: Mike came and installed our new Bosch dishwasher. This became quite the complex process because the old water line was in the wrong place for the hook-up so he had to cut that one off and seal it and then run a new one. There also wasn't easy access to get this work done. He also had to do minor carpentry work so that the new lines would fit and reach through the existing cabinets to under the sink. To help us out for any necessary future work he connected a shut off valve for the water supply to the dishwasher under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Contact information

18948 Radford St, Minnetonka, MN 55345

http://www.MyPlumberMike.com

Service hours

Monday:
8:00 AM - 3:30 PM
Tuesday:
8:00 AM - 3:30 PM
Wednesday:
8:00 AM - 3:30 PM
Thursday:
8:00 AM - 3:30 PM
Friday:
8:00 AM - 3:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PC 645370
Trade License Authority
State of MN
Trade License Expiration
12/31/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Filtration and Softening,
Appliance Repair - Small,
Natural Gas Lines,
Appliance Repair,
Roof Ice/Snow Removal,
Basement Remodeling,
Homebuilders

FAQ

My Plumber Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 3:30 PM

Tuesday: 8:00 AM - 3:30 PM

Wednesday: 8:00 AM - 3:30 PM

Thursday: 8:00 AM - 3:30 PM

Friday: 8:00 AM - 3:30 PM

My Plumber Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, My Plumber Inc offers free project estimates.
No, My Plumber Inc does not offer eco-friendly accreditations.
No, My Plumber Inc does not offer a senior discount.
No, My Plumber Inc does not offer emergency services.
Yes, My Plumber Inc offers warranties.
My Plumber Inc offers the following services: water heaters - standard & tankless, remodels, toilet repair & replacement, tubs, showers, re-pipes, water softeners, disposals, sump pumps, R.O. systems, sink repair, faucet repair & replacement, leaky pipes, drips, gas lines for stoves & BBQ
Drain cleaning

Contact information

18948 Radford St, Minnetonka, MN 55345

http://www.MyPlumberMike.com

Service hours

Monday:
8:00 AM - 3:30 PM
Tuesday:
8:00 AM - 3:30 PM
Wednesday:
8:00 AM - 3:30 PM
Thursday:
8:00 AM - 3:30 PM
Friday:
8:00 AM - 3:30 PM