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Culligan Water

Water Filtration and Softening, Water Coolers

About us

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Culligan Water is a family owned company with values based on integrity, safety, teamwork, and continuous improvement, dedicated to exceeding customer and employee expectations. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business, including water softeners, water filtration systems, reverse osmosis drinking water systems, delivered bottled water, softener salt delivery, equipment installation, and repair service. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Business highlights

88 years of trusted experience
Emergency Services Offered

Services we offer

Water Softeners & Filtration, Bottled & Drinking Water, Softener Salt, Water Delivery, Softener Repair, Reverse Osmosis

Services we don't offer

General plumbing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
13%
3
2%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.2
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 26-47 of 47 reviews

Marcia D.
09/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: My water softener was checked and reset. Didn't push me to buy a new one although mine is 19 years old. Very courteous. Excellent price
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard F.
08/2016
4.0
water softeners
  + -1 more
unknown
Description of Work: Serviceman arrived within the agreed upon time frame. The service call seemed a little on the high side but I had nothing to compare it to and I bought our softener from them years ago so didn't want to chance using someone not selling their brand. He informed me what was needed to repair and left the old parts behind in a bag to confirm they were replaced. Total came to around $250 ($90 approx was the parts). I had to ask him when the unit would regenerate again and the time lapse before we had soft water, hot and cold. He left a detained receipt but forgot to set the time clock on the unit to the current time. When I called him he said he thought that's where I wanted it set??!! That would mean the unit would re-charge in about 8 hours or around 5 that afternoon which didn't make much sense to me. If not for that probably would have given an "A" rating.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon S.
03/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: He replaced some parts and it seemed to work. But now I am getting a film on everything. I called them back and the salt delivery person tested my water and said it was fine. But I still have a film on everything. So now I guess I have to call them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan W.
03/2016
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan O.
08/2015
2.0
water softeners
  + -1 more
unknown
Description of Work: arranged for a sales rep appt a few days out. on day of appt, they called informing us of double booking and need to reschedule. went with different company. they lost a sale.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Don L.
05/2015
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janet A.
03/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Reset water softener and filled it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paula D.
07/2014
4.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Beth S.
03/2014
5.0
water softeners
  + -1 more
We are very pleased.
Description of Work: They deliver water softener salt monthly to my elderly parents. |They carry it downstairs and fill the softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEGGY S.
03/2006
5.0
water delivery
  + -1 more
The sales rep came to my home, tested the water, and explained the options regarding renting the unit versus purchasing, the cost and maintenance, and how the unit would be installed. The unit was installed in the basement which I preferred. Some other places insisted that the unit be installed under the kitchen sink. The installer was friendly, did a nice job and cleaned up well. I am renting the unit and will probably buy the unit later. Installation was on a promo price of $75.00 including hook-up to frig. Rental is 27.50/month. I was a bit disappointed that the the rent went up right away and I was not informed that there would be a price increase. The price increase was only about 65 cents a month and would not have effected my decision, but I feel that the sales rep should have been informed of the increase before he quoted a price.
Description of Work: Installed a reverse osmosis water treatment. Renting the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID B.
10/2005
2.0
water softeners
  + -1 more
I'LL AVOID CULLIGAN IN THE FUTURE AND GO BUY A WATER PURIFICATION SYSTEM FROM MENARD'S.
Description of Work: A CULLIGAN WATER SOFTENER CAME WITH MY NEW HOME AND I TRIED TO GET INFORMATION TO CONTINUE THE LEASE. THE COMPANY REP (STEVE) WAS TO DROP OFF RENTAL AND PURCHASE INFO AT MY HOME, BUT INSTEAD ATTEMPTED TO PRY FINANCIAL INFORMATION FROM MY WIFE. I DECIDED TO HAVE THE EQUIPMENT REMOVED AND WHEN THE TECHNICIAN FOUND OUT THAT WE HAD A POOR CUSTOMER SERVICE EXPERIENCE, HE WAS RUDE TO ME AND MY WIFE WHILE HE REMOVED THE EQUIPMENT. CULLIGAN HAS GOOD WATER SOFTENERS, BUT THEIR CUSTOMER SERVICE IS UNSAVORY.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


BURGESS H.
10/2005
5.0
water softeners
  + -1 more
CONTACTED THE COMPANY. THEY PROMPTLY SET UP A SALES CALL. STEVE CAME OUT AND WENT OVER ALL THE OPTIONS. INSTALLATION WAS ON TIME, CLEAN, NEAT AND AS PROMISED. THE SYSTEM DOES EVERYTHING IT WAS PROMOTED TO DO. THE PLUMBING WORK WAS GREAT.
Description of Work: WATER PURIFICATION SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

AGATHA S.
08/2005
5.0
water softeners
  + -1 more
THEIR SERVICE WAS EXCELLENT OVERALL! I DID A LOT OF RESEARCH AND THEY WERE VERY INFORMATIVE ABOUT THEIR SERVICE. THEY ARE FRIENDLY, RESPECTFUL AND PROFESSIONAL.
Description of Work: WATER SOFTENER INSTALLED IN THE BASEMENT PLUS THE REVERSE OSMOSIS WATER FILTRATION IN MY FAUCET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

KRIS B.
08/2005
2.0
water delivery
  + -1 more
THE SERVICE PERSON WAS VERY AFFABLE, BUT THE SERVICE ITSELF LEFT A LOT TO BE DESIRED. IT TOOK THEM A WEEK TO GET THE COOLER TO ME AND THEN IT DIDN'T WORK. TWO MORE DAYS PASSED BEFORE THEY BROUGHT ME A VERY OLD ONE THAT DID WORK, BUT THAT DIDN'T HAVE THE RIGHT SPIGOTS. AFTER TWO WEEKS, THE DELIVERY GUY SHOWED UP, UNSCHEDULED, WITH THE WRONG KIND OF WATER AND TOLD ME I HAD TO WAIT TWO WEEKS TO GET THE RIGHT KIND! I FIGURED I'D BE BETTER OFF BUYING MY OWN COOLER AND HAULING MY OWN WATER.
Description of Work: I SIGNED UP FOR WATER COOLER/DELIVERY SERVICE AND WAS GIVEN A 30-DAY TRIAL PERIOD, AT THE END OF WHICH I CANCELLED THE SERVICE.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


ROBIN W.
05/2005
5.0
water softeners
  + -1 more
BOB, THE TECHNICIAN, WHO HAS MORE THAN 35 YEARS EXPERIENCE, WAS VERY HELPFUL OVER THE PHONE. HE ASKED ALL ABOUT THE WATER HARDNESS, THE SIZE OF THE HOUSEHOLD THAT WOULD BE USING THE WATER SYSTEMS, EVERYTHING THAT RELATES TO WHAT YOU NEED. HE GAVE GREAT ADVICE. HE WAS SO HELPFUL IN DETERMINING WHAT TYPE SYSTEM WE NEEDED. IT TOOK HIM JUST TWENTY MINUTES TO SAVE US SOME MONEY. HE WAS JUST A GEM OF A GUY. DEFINITELY GET EXTRA QUOTES. GET TO KNOW WHAT YOU REALLY NEED. CALL YOUR CITY AND CITY WATERWORKS DEPARTMENT TO FIND OUT THE HARDNESS OF YOUR WATER.
Description of Work: PUT IN A CARBON FILTER, WATER SOFTENER, AND DRINKING WATER. THIS COMPANY GAVE ME A GOOD IDEA OF THE RANGE OF SERVICES THAT WERE AVAILABLE FOR WATER SYSTEMS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

KAREN S.
10/2004
5.0
water softeners
  + -1 more
COMPANY INSTALLED SYSTEM 3 YEARS AGO. WORKS GREAT AND FILTER REPLACEMENT EACH YEAR IS ALWAYS A QUICK PROFESSIONAL SERVICE CALL.
Description of Work: REPLACED FILTERS ON REVERSE OSMOSIS FILTRATION SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

STEPHEN S.
03/2003
5.0
water softeners
  + -1 more
SALESMAN JOHN GIBBS WAS VERY HELPFUL AND KNOWLEDGEABLE. INSTALLATION PERSON WAS VERY POLITE AND VERY CAREFUL TO NOT ''DING'' ANYTHING IN OUR HOME.
Description of Work: INSTALLED WATER SOFTENER W/ELECTRONIC WATER QUALITY SENSOR IN EDINA HOME (VERY HARD WATER). ALSO INSTALLED A REVERSE OSMOSIS DRINKING WATER SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

DEBORAH M.
11/2002
1.0
water softeners
  + -1 more
THEY CAME THE FIRST TIME TO INSTALL A NEW PART ON OUR WATER SOFTENER, THEN IT WAS WORKING AGAIN BUT THEY SAID THEY WOULD HAVE TO COME BACK WITH ANTOHER PART LATER IN THE WEEK. THEY CAME AGAIN AND INSTALLED A PART AND WITHIN 24 HOURS IT STOPPED WORKING AND THEY HAD TO COME A 3RD TIME AND THEN SAID WE NEEDED A NEW SYSTEM. WE CALLED THE ORIGINAL MANUFACTURER SINCE THE SYSTEM WAS FAIRLY NEW AND HE HAD ME LOOK INSIDE AND WE FOUND OUT A PART WAS INSTALLED UPSIDE DOWN SO I FIXED THIS AND IT HAS WORKED FINE SINCE.
Description of Work: CAME TO REPAIR WATER SOFTENER

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$175

GEN M.
04/2002
5.0
water softeners
  + -1 more
SALLY WOOD LARSON IS THE REP I HAVE BEEN WORKING WITH IN ORDER TO RESOLVE A PROBLEM I AM HAVING WITH MY HOME BUILDER. SHE HAS GONE OUT OF HER WAY TO HELP ME. SHE IS JUST A SUPER PERSON. I THINK CULLIGAN PRODUCTS ARE EXCELLENT AND I WOULD HIGHLY RECOMMEND THE COMPANY TO ANYONE.
Description of Work: I HAVE USED CULLIGAN PRODUCTS FOR OVER 30 YEARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin S.
02/2002
5.0
water softeners
  + -1 more
I WAS VERY HAPPY WITH THEIR WORK AND WOULD DEFINITELY USE THEM AGAIN.
Description of Work: OUR WATER SOFTENER WAS NOT WORKING AND THEY REPAIRED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

CATHERINE L.
03/2001
5.0
water softeners
  + -1 more
SERVICEMAN WAS PROMPT, POLITE AND PROFESSIONAL. I WAS TOLD IT WAS A VERY EXPENSIVE MODEL AND IT WOULD BE TO MY ADVANTAGE TO REPAIR AND KEEP IT.
Description of Work: CALLED TO HAVE PREVIOUS OWNERS' NON WORKING WATER SOFTENER REMOVED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CYNTHIA M.
07/2000
4.0
water softeners
  + -1 more
unknown
Description of Work: PURCHASED WATER CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,500
    • 1
    • 2(current)

Contact information

6030 Culligan Way, Minnetonka, MN 55345

www.culliganwater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Water Coolers

FAQ

Culligan Water is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Culligan Water accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Culligan Water offers free project estimates.
No, Culligan Water does not offer eco-friendly accreditations.
No, Culligan Water does not offer a senior discount.
Yes, Culligan Water offers emergency services.
No, Culligan Water does not offer warranties.
Culligan Water offers the following services: Water Softeners & Filtration, Bottled & Drinking Water, Softener Salt, Water Delivery, Softener Repair, Reverse Osmosis
General plumbing.

Contact information

6030 Culligan Way, Minnetonka, MN 55345

www.culliganwater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed