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ZEROREZ®

Carpet Cleaning, Air Duct Cleaning, Oriental Rug Cleaning,

About us

ZEROREZ has been serving the Twin Cities Metro Area since 2005 with patented Zr Water eliminating the need for harsh soaps, shampoos and detergents. This revolutionary cleaning system leaves zero soapy sticky residue behind; therefore it’s not only environmentally safe but only ZEROREZ will extract soil, kill bacteria and leave your carpets and total living environment residue free! ZEROREZ cleans Carpet, Tile and Grout, Upholstery, Area Rugs, and Air Ducts to service both Residential and Commercial clients. Our certified technicians deliver awesome to every customer with our commitment to WOW and our 30 Day Gotta Love It Guarantee!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, Tile & Grout, Oriental & Fine Area Rugs, & Certified Air Duct System Cleaning. We also offer Carpet, Hardwood, Stone, Tile and Laminate Sales and Installation,

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7888 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 826-850 of 888 reviews

Gary P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did 2 rooms and it was great! Very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Brenda R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Steven B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
06/2014
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: I purchased a big deal for $199 Complete Home Air Duct System Cleaning and Furnace Cleaning My husband had this company do the work. He was happy with the price and it was what he wanted. He was happy all the way around!
Rating CategoryRating out of 5
Yes, I recommend this pro

Suzanne A.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The cleaned all the carpeting in my daughther's town home. They were they for almost 9 hours and were able to get all the pet stains out of the carpet. It was a foreclosed town home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Laura B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned whole basement carpet, stairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Nancy S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning of living room, 2 bedrooms and steps. I was the last appointment of the day so sat around all day waiting. when person arrived he got to work and used guards to protect the corners so the cords would not damage them. The areas cleaned look great. I plan to use them again and would recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Carol H.
06/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
.
Description of Work: Zerorez cleaned about 14 air ducts. They were quick, clean, very knowledgeable and professional. Could not have been a better experience. I use Zerorez for all my professional cleaning needs and highly recommend them for all services, from carpet to tile. (unsure of exact date of our appt, but it was spring of 2014)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

David C.
06/2014
5.0
air duct cleaning
  + -1 more
.
Description of Work: I hired Zerorez to clean the vents and return ducts. They were prompt, courteous, and took the time to explain what they were doing. I appreciated their willingness to answer my questions and being mindful of a young child in the home at the time. I would definitely recommend Zerorez again! The deal on Angie's list was well worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Brenda C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: PERFECT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

mary D.
06/2014
4.0
carpet cleaners, carpet installation, ceramic tile
  + 1 more
unknown
Description of Work: They cleaned our carpets and tile floor. They did a great job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Brenda C.
06/2014
5.0
air duct cleaning
  + -1 more
PERFECT!!
Description of Work: DUCT CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joan B.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpet in the lower level plus 3 sets of stairs. Also, they were able to treat a few puppy stains which all came out. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Keith N.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service provider showed up on-time,reviewed what services we wanted performed, provided an estimate and completed the work as promised. We will use them again,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

patricia L.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris F.
03/2014
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned the carpet in our living room, stairs, hallway, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie N.
03/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Zerorez has a 100% guarantee, but when I called after the service was completed to tell them about a spot that wasn't removed/treated, it was a struggle to get any satisfaction. I had to speak to several people before they would agree to send anyone back to address the problem area. While I had used Zerorez several times in the past, I will never use them again. My neighbor had other problems with Zerorez and feels the same way.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from ZEROREZ®
Hello [member name removed], We haven't cleaned at your address since 5/23/2012. You listed March 3rd 2014 as the date of service...are you sure you hired Zerorez and not one of our competitors? We are just so proud of our service guarantee that I don't think this could possibly be us...we have absolutely no problem with ever coming back out to a home as long as it is within the 30 day guarantee period. We even have an employee specifically for completing these touch up appointments so that we are 100% sure that our clients are getting the best and most consistent service possible. Either way-please feel free to contact me at 651-779-8888 EXT 115 so that we can figure out what happened and get it corrected for you. I'll look forward to hearing back from you [member name removed]. All the best, Reed Manke Zerorez Customer Care

Annette K.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384

ROBERT K.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Did a great job!
Description of Work: Cleaned all carpeting including area rugs. All stains and grime removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve K.
02/2014
5.0
carpet cleaners
  + -1 more
They always do a good job
Description of Work: cleaned carpets in 2 rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary F.
02/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: 2 big rooms a hallway and stairs.|There is still a dog urine smell in one spot.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David B.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Leann L.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael F.
01/2014
3.0
carpet cleaners
  + -1 more
worker was fine.
Description of Work: cleaned our carpet, but used water which was of a higher temperature than recommended for carpeting.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$120

Response from ZEROREZ®
Hmm... Our cleaning process has received the platinum rating by the IICRC. All of our technicians are trained by the IICRC. Our cleaning process meets all the requirements needed in order to maintain carpet manufacturer warranties. It is literally as safe as carpet cleaning gets. I'm guessing there was some sort of an issue with your cleaning that led to this feedback? Please call 651-779-8888 and ask for Reed. I'd like to discuss this with you and see if there is anything at all I can do to help. I'll look forward to hearing from you. Regards, Reed Zerorez Customer Care

Contact information

5310 W 23rd St Ste 100, Minneapolis, MN 55416

http://www.zerorezmn.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
House Cleaning,
Ceramic Tile,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Upholstering,
Water & Smoke Damage

FAQ

ZEROREZ® is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

ZEROREZ® accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, ZEROREZ® does not offer free project estimates.
Yes, ZEROREZ® offers eco-friendly accreditations.
No, ZEROREZ® does not offer a senior discount.
Yes, ZEROREZ® offers emergency services.
Yes, ZEROREZ® offers warranties.
ZEROREZ® offers the following services: Carpet, Upholstery, Tile & Grout, Oriental & Fine Area Rugs, & Certified Air Duct System Cleaning. We also offer Carpet, Hardwood, Stone, Tile and Laminate Sales and Installation,

Contact information

5310 W 23rd St Ste 100, Minneapolis, MN 55416

http://www.zerorezmn.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM