ZEROREZ has been serving the Twin Cities Metro Area since 2005 with patented Zr Water eliminating the need for harsh soaps, shampoos and detergents. This revolutionary cleaning system leaves zero soapy sticky residue behind; therefore it’s not only environmentally safe but only ZEROREZ will extract soil, kill bacteria and leave your carpets and total living environment residue free! ZEROREZ cleans Carpet, Tile and Grout, Upholstery, Area Rugs, and Air Ducts to service both Residential and Commercial clients. Our certified technicians deliver awesome to every customer with our commitment to WOW and our 30 Day Gotta Love It Guarantee!
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Carpet, Upholstery, Tile & Grout, Oriental & Fine Area Rugs, & Certified Air Duct System Cleaning. We also offer Carpet, Hardwood, Stone, Tile and Laminate Sales and Installation,
Carpets look amazing, the tech who arrived was helpful and extremely professional! Provided an additional service without cost which was unexpected and very thoughtful. Very surprised at the level of cleaning, I had a large coffee stain in my bedroom that I was unable to clean out myself. Two months after moving into a new construction home I spilled a large mug of coffee on my bedroom floor. Did my best to clean the stain myself with no luck. The stain have been on my carpet for nearly 8 months & Zerorez was able to almost completely (90%) eliminate the stain.
Our service tech was great. Super fast and efficient. I appreciated that he suggested other services but there was no pressure to purchase. I would request this tech again. We also strictly use Zero Rez.
Description of Work: 3 room special
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Liz C.
06/2018
5.0
carpet cleaners
+ -1 more
It went terrific! Our technician was outstanding and very thorough. He was also very professional.
Description of Work: All carpeted areas in our home needed to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CYNTHIA C.
06/2018
5.0
carpet cleaners
+ -1 more
Excellent! Kevin was professional, friendly, knowledgeable. His work was completely thoroughly and efficiently.
Description of Work: Carpeting cleaned in 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Evon B.
06/2018
5.0
carpet cleaners
+ -1 more
Perfect, the job was performed expertly and timely...
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
patrick G.
06/2018
5.0
carpet cleaners
+ -1 more
Very well, very professional and my carpet turned out great
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mufaddal P.
06/2018
5.0
carpet cleaners
+ -1 more
Did a full house (townhome) carpet cleaning - several carpeted areas including 3 bedrooms, walk-in closet, 2 flights of stairs, basement and living room. Excellent experience - The person did a pre-inspection (using UV lamp to show bio-stains) and prepped me on what the outcome should be and after the cleaning was complete, called me up and did a post-inspection. The gentleman was not only professional but also genuinely friendly and gave me tips on maintenance and things to watch out for
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ZEROREZ®
Thanks for the feedback! I'm so glad you had a positive experience, let us know if we can help again in the future!
Katie D.
06/2018
5.0
carpet cleaners
+ -1 more
Zerorez did an great job, they were very quick and thorough! The gentleman that cleaned the carpeting was exceptionally nice and very funny! I would absolutely hire them again!
Description of Work: Stairs, landing, hallway, bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186.4
Cynthia H.
05/2018
5.0
carpet cleaners
+ -1 more
Did great job and gave me recommendation for my downstairs carpet—expensive to clean due to pet damage or replace carpet. I like the honesty and professionalism and personalness.
Description of Work: Cleaned my carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$427
Eric A.
05/2018
5.0
carpet cleaners
+ -1 more
5th time using zerorez. Very professional and friendly service. Explained work, explained costs and got the work done quickly. Carpets look fabulous and no soap!
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Jason G.
05/2018
5.0
carpet cleaners
+ -1 more
Really above expectations. The employee was fantastic, explaining options.
Description of Work: Cleaning cat urine from carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard T.
05/2018
5.0
carpet cleaners, upholstery cleaning
+ 0 more
My carpets were a long time overdue for cleaning. After cancelling initial appointment due to a snow storm, I called and rescheduled my appointment. The office called to remind me of the appointment and the Tech called 1/2 hour ahead to let me know they were coming. Very good customer service! The Tech did a great job moving furnature (the did not have Electronics on it, or moving a bed, which I understand is very taxing for anyone) and the resulting carpets was very clean! I would hire them again to do my carpet cleaning.
Description of Work: All area Carpets cleaned (5 rooms) and a couch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from ZEROREZ®
I'm so glad your experience was a positive one, and thanks for the review, we really appreciate it!
Steve A.
04/2018
5.0
carpet cleaners
+ -1 more
Outstanding work by Tim Campbell! Professional, experienced and worked hard to bring our carpet areas back to life. I am a long term customer of Zerorez because the technician always does great work and is very customer oriented.
Description of Work: Carpet areas cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David G.
04/2018
5.0
carpet cleaners
+ -1 more
They did a great job of explaining the process and bring new life to out carpets. Might be a bit more expensive than others but well worth it
Description of Work: 3 rooms and a staircase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Kimberly C.
04/2018
5.0
ceramic tile, upholstery cleaning
+ 0 more
Great! The tile looks amazing and the couch cleaning made the whole house smell fresh.
Description of Work: Tile and upholstery
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susan T.
03/2018
5.0
carpet cleaners
+ -1 more
Service technician Nathan was prompt, courteous and explained the carpet cleaning process in detail. I was happy with everything until the next morning, when in the bright daylight, I saw a small "missed spot" under one of the legs of our dining room table. Nathan did not move the dining table when he cleaned the carpet. (Hence why I rated the Quality category a "B". I called Zerorez to inform them of the missed spot and a different technician named Alex, arrived that same afternoon to re-clean the spot. Alex had excellent, impressive customer service skills, was quite knowledgable, and was a great spot remover! The carpet looked wonderful. I could see why the title on Alex's business card stated "Lead Trainer." Now I am very happy customer!
Description of Work: Carpet was cleaned in L shaped dining/living room area, hallway and 18 stairs. Protectant was applied to the dining/living room area carpet
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$309
steve S.
03/2018
5.0
carpet cleaners
+ -1 more
Jumondeh was an excellent tech. Very personable and professional. What a great asset to your company.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lutie R.
02/2018
5.0
carpet cleaners
+ -1 more
Great. Carpet is very clean and no chemical smell.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
BARB M.
02/2018
5.0
carpet cleaners
+ -1 more
It went well. Though the carpet is damp, it looks clean and fresh. The technician was professional and detailed.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Judy O.
02/2018
5.0
carpet cleaners
+ -1 more
Jon & Garrett did an excellent job - assessed areas for stains and advised us on how they would handle them. When finished the carpets looked like new and smelled fresh. Great job!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
M J.
02/2018
5.0
carpet cleaners
+ -1 more
On time. Services were performed as expected. Brought my heavily traveled carpet back to life.
Description of Work: Entire house carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Anne B.
02/2018
5.0
carpet cleaners
+ -1 more
Excellent service, professionalism and attention to details
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa H.
02/2018
5.0
carpet cleaners, ceramic tile
+ 0 more
Tech called 30 min before arriving. Explained everything in detail, priced everything out so I knew exactly what the charge would be. Very knowledgeable and friendly, super helpful.
Description of Work: Carpets and tile cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy K.
02/2018
5.0
carpet cleaners
+ -1 more
Sean was fantastic. He explained the process and went to work. The carpets look terrific.
Description of Work: Stairs and three rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
kristin H.
02/2018
5.0
carpet cleaners
+ -1 more
Sam did a great job- very professional, efficient & friendly. My carpets looked better then I expected.
Description of Work: Carpet cleaning in 3 bedrooms
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
House Cleaning,
Ceramic Tile,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Upholstering,
Water & Smoke Damage
FAQ
ZEROREZ® is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
ZEROREZ® accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, ZEROREZ® does not offer free project estimates.
Yes, ZEROREZ® offers eco-friendly accreditations.
No, ZEROREZ® does not offer a senior discount.
Yes, ZEROREZ® offers emergency services.
Yes, ZEROREZ® offers warranties.
ZEROREZ® offers the following services: Carpet, Upholstery, Tile & Grout, Oriental & Fine Area Rugs, & Certified Air Duct System Cleaning. We also offer Carpet, Hardwood, Stone, Tile and Laminate Sales and Installation,