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Twin City Garage Door Co

Garage Doors, Doors, Electrical

About us

Twin City Garage Door was founded in 1965, and has been a leader in its industry for over 50 years. We have 4 locations; New Hope, St. Paul, Burnsville and St. Cloud. We service the 9 county metro area as well as the St. Cloud area. There we are known as GDS. Visit our websites; www.twincitygaragedoor.com in the cities or www.gdsmidwest.com in the St. Cloud and lakes area. Don’t be fooled by imposters who have set up web addresses confusingly similar to ours! We do both commercial and residential repairs and installations. We do commercial rolling steel, fire doors, high speed doors, partitions ,shutters and grilles. We have a HUGE inventory of doors and openers in stock, including a wide range of attractive residential doors and can special order custom wood doors as well. If repair parts are still available for your door and opener, we either have them in stock or can order them. Our service vans are rolling warehouses widely stocked with commonly needed parts. Because of the longevity, experience, training and expertise of our staff and crew, we can do the difficult jobs nobody else will touch, like a door 40’ up in the air at the MSP airport. We excel at common garage door problems too, like broken springs, cables, rollers, etc. Our crew are all employees, not subcontractors, so they have a vested interest in the reputation and success of the company. All of them have been here a long time and know what they are doing. We do not let a new technician out on his own until he has been thoroughly trained. We have an A+ rating at the BBB and pride ourselves on customer service, during and after the sale! We have won numerous awards over the years, including here on Angie’s List, but our most important goal is to have a happy customer! New Hope - 763-533-3838 St. Paul - 651-641-0420 Burnsville - 952-894-8500 St. Cloud - 320-251-7000 www.gdsmidwest.com - St. Cloud website

Business highlights

60 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial garage doors & openers replacement, repair & install.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 268 reviews

Steve C.
01/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: I have used Twin City Garage Door for both my personal property and referrals to clients. They do a fantastic job and are extremely competitive in their pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Twin City Garage Door Co
Thank you [Member Name Removed] for your very positive review! We are glad that you are pleased with our service. -Lisa

patricia J.
01/2016
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Twin City Garage Door Co
Thank you [Member Name Removed] for the very positive review! We are happy you are pleased with our service. -Lisa

harley S.
01/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Twin City Garage Door Co
Thank you [Member Name Removed] for the positive review! We are glad that you are happy with our service! -Lisa

Charles L.
01/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Twin City Garage Door Co
Thank you [Member Name Removed] for the positive review. We are happy that you are pleased with our service! -Lisa

Grant M.
11/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Twin City Garage Door Co
Thank you for the A review! We are so pleased that you are happy with our product and service! -Lisa Donabauer

Deborah C.
11/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Twin City Garage Door Co
Thank you for your positive review Ms. [member name removed], we are happy that you are pleased with our service! Lisa Donabauer President TCGD

Clark M.
11/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door tune up and replaced rubber seal on bottom of door. They made appointment fast, called on the day of the appointment and arrived within specified time frame. Installer worked fast, answered questions, and was very professional. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Twin City Garage Door Co
Thank you Mr. [Member name] for your positive words. We are happy that you are pleased with our service! Lisa Donabauer

CHARLES S.
09/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas F.
08/2015
5.0
garage doors
  + -1 more
.
Description of Work: TCGD provided the original garage door and opener on our home almost 30 years ago. Since then I have relied on them for parts and service and always felt good about our dealings. With them I've kept that door working and up to code for a long time. |When I decided to buy a new door I checked them out and compared their current line along with that offered by others. I felt that I had found the best deal with TCGD. Mark had great models set up in his showroom for us to examine so that I knew exactly what I was buying. A lot of outfits have brochures to look at but no real products to see or touch. |They removed and hauled away the old garage door, track, door moldings, etc. and replaced it with a new door of much higher quality and better construction at the best (lowest) price I could find. |And JD, the installer, adjusted his schedule to fit mine. Just prior to the day we had set for installation we had a family medical emergency come up. JD shifted his work load so that he could get here earlier than scheduled, do a super job, and very graciously free up time for me to tend to important personal matters. |Also, they don't use subs or independent contractors to do the job. All work is performed by TCGD employees and they do take responsibility for it. |Yeah, I recommend that you look at what these folks have to offer. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Twin City Garage Door Co
Thank you sir, I am so glad to hear you are happy with our service...we aim to please! Having been in business for 50 years, we do know what our customers need and do our best to provide that. Thank you again for the kind words. I am curious why you said no, you wouldn't hire us again? -Lisa Donabauer president

dawn G.
07/2015
2.0
garage doors
  + -1 more
unknown
Description of Work: I ordered a garage door tune up. The tune up was not performed as the technician told me I needed a new unit he said my unit was going to imminently fail. Roughly a year later the unit is still working with a little adjustment of the tension.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$55

Response from Twin City Garage Door Co
Hello [member name removed]. We cannot find any record of sending anyone to your home, and we don't ever charge or advertise a tune up for $55. Also, this just does not sound like anything we would ever say. I wonder if you have us confused with another company that uses our website address plus one s? This confusion has happened many times and I think that must be the case here. If we had sent a technician to your home a year ago, we would have you in our computer system, and we do not. Please call me if questions. Thank you! Lisa Donabauer President Twin City Garage Door

Maureen O.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: New garage door ... I've had to remove grafetti three times and wished they could have helped me repaint it and match the color but they let me know immediately they couldn't

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Twin City Garage Door Co
If we installed the door and it is steel, we do have color chips we could give you to assist in matching the color. It is true we do not get involved with painting doors, but if you want a color chip for a steel door we can sure give you that! Lisa Donabauer

Lisa W.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: They came on time and tuned up my other garage door as well. Would definitely use again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Aya M.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door routine annual maintenance in the fall. These guys are pros. Their service people are so knowledgeable and very friendly. They also installed a jack shaft opener for me. I only use Twin City Garage Door Co at this point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

wendy M.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Our Garage door guy, Cory, was fantastic and very professional! He got our garage door "up" and running in no time for a very reasonable cost :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Twin City Garage Door Co
Thank you (removed member name)!! -Lisa

Alan P.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Good product, professional, competitive, followed up with references

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Twin City Garage Door Co
[Member Name Removed], thank you for your nice review! We are happy you are pleased with our work for you. -Lisa

DONNA H.
04/2015
1.0
garage doors
  + -1 more
unknown
Description of Work: My garage door opener was not working right, and I was not sure why. I called the company, and they did answer the phone right when I called. I'll give them that much. But the service person to whom I was transferred sighed loudly on the phone and said no one could come out for 4 days even though I needed same-day service, and this company claims they have emergency service. The guy then told me to call someone else. Good advice. I had a great experience with another company and have referred a friend to the other company already.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0


Response from Twin City Garage Door Co
We are sorry for your poor experience, are you sure it was actually TCGD that you called? We are very rarely 4 days out on lead times. There is another outfit that uses our domain name on the internet with just one letter different that people sometimes think is us. ? Without us doing the work it is impossible to know if you called TCGD or the other company, that goes by several different names, Garage Door Services or Twin Cities Choice among them.

M Michele M.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: put in a new rubber gasket on bottom of the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary R.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I used them for garage door repair and they were fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

KAREN H.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replace garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dan R.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replacement of an old wooden garage door. Quick response to my initial request for a quote...came out same day. Spent enough time reviewing my needs, answering my questions. Price provided was very acceptable and I signed the proposal right away. They called the next day and installation was scheduled a week hence. Very pleased with that quick timing. The worker Todd was very efficient, timely and pleasant. Completed in the 90 minutes he thought it would take. Couldnt' be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

KAREN M.
03/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kenneth S.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Absolutely the best experience I have ever had with any contractor. period |They installed 2 garage doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Twin City Garage Door Co
[member name removed], Thank you for your kind words. We try hard to earn our customers' trust and loyalty. We are so pleased you like how we work and are happy with your new garage doors! -Lisa Donabauer

Stephen B.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Ben was very professional and made sure I had all the accessories installed the way I wanted - job before mine ran a little longer so couldn't keep established time frame - but very happy! would certainly recommend :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Twin City Garage Door Co
[member name removed], Ben is indeed an excellent installer and we are pleased that you like what we did for you! Thank you for your kind words. -Lisa Donabauer

Chip M.
02/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Twin City Garage Door Co
Mr. [member name removed], Thanks for your very positive review! We aim to please and are glad you are happy with our work. -Lisa Donabauer

Craig P.
12/2014
4.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Contact information

5601 Boone Ave N, Minneapolis, MN 55428

http://www.twincitygaragedoor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Electrical

FAQ

Twin City Garage Door Co is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Twin City Garage Door Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Twin City Garage Door Co offers free project estimates.
No, Twin City Garage Door Co does not offer eco-friendly accreditations.
No, Twin City Garage Door Co does not offer a senior discount.
Yes, Twin City Garage Door Co offers emergency services.
Yes, Twin City Garage Door Co offers warranties.
Twin City Garage Door Co offers the following services: Residential and commercial garage doors & openers replacement, repair & install.

Contact information

5601 Boone Ave N, Minneapolis, MN 55428

http://www.twincitygaragedoor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM