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Twin City Garage Door Co

Garage Doors, Doors, Electrical

About us

Twin City Garage Door was founded in 1965, and has been a leader in its industry for over 50 years. We have 4 locations; New Hope, St. Paul, Burnsville and St. Cloud. We service the 9 county metro area as well as the St. Cloud area. There we are known as GDS. Visit our websites; www.twincitygaragedoor.com in the cities or www.gdsmidwest.com in the St. Cloud and lakes area. Don’t be fooled by imposters who have set up web addresses confusingly similar to ours! We do both commercial and residential repairs and installations. We do commercial rolling steel, fire doors, high speed doors, partitions ,shutters and grilles. We have a HUGE inventory of doors and openers in stock, including a wide range of attractive residential doors and can special order custom wood doors as well. If repair parts are still available for your door and opener, we either have them in stock or can order them. Our service vans are rolling warehouses widely stocked with commonly needed parts. Because of the longevity, experience, training and expertise of our staff and crew, we can do the difficult jobs nobody else will touch, like a door 40’ up in the air at the MSP airport. We excel at common garage door problems too, like broken springs, cables, rollers, etc. Our crew are all employees, not subcontractors, so they have a vested interest in the reputation and success of the company. All of them have been here a long time and know what they are doing. We do not let a new technician out on his own until he has been thoroughly trained. We have an A+ rating at the BBB and pride ourselves on customer service, during and after the sale! We have won numerous awards over the years, including here on Angie’s List, but our most important goal is to have a happy customer! New Hope - 763-533-3838 St. Paul - 651-641-0420 Burnsville - 952-894-8500 St. Cloud - 320-251-7000 www.gdsmidwest.com - St. Cloud website

Business highlights

60 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial garage doors & openers replacement, repair & install.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-268 of 268 reviews

Rebecca G.
12/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: I pre-paid for a garage-door opener to replace our existing one. The serviceman came on time and did a fine, professional job. However, the main reason I chose the LiftMaster brand was because of the option of getting the ability to raise and lower the door remotely through an app. I ended up paying $120 more than the prepaid price to get the online option (for which, from my research, I expected to pay more like $60), and the serviceman had no idea how to use this option; I had to figure it out on my own, which took several hours.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Twin City Garage Door Co
You pre paid Angies List, through their market place page, not Twin City Garage Door. The opener we sell through this program does not come with this app, and there is not much call for it. Naturally it is an additional price if you choose this particlar add on; we never advertise it is being part of the sale price. If you assumed it was, we are sorry for that, but it is not part of the deal and is not advertised as such.

Claudia M.
12/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door opener. Very professional service. Easy to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

Response from Twin City Garage Door Co
Thank you. We are happy that you are pleased with our product and service!

Judith F.
12/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: Replacement parts for Garage door opener clicker and keyless pad. The service rep was very helpful and found what I needed right away. I was not impressed earlier when I tried contacting them to learn how to have these items replaced - the one phone call was not helpful, emailed a question and that was never responded to. I would have been willing to have them come out and take care of it for me and pay appropriately but no suggestions were made as to what they could do for me. Once I went in and talked to service rep I received excellent information and service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$95

Response from Twin City Garage Door Co
We are sorry, but we show no record of a question emailed to us from you. Was it through our website? In any event, we are happy you got what you were needing.

Valerie J.
12/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed a new garage door opener.all went well

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jodi G.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed new garage door and opener. Went well, works great, no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Twin City Garage Door Co
Thank you for the high rating! We are happy that you are pleased with our service and product. -Lisa Donabauer

Dawn C.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: They installed a new garage door, including track. The job was well done by one tech and he was very efficient. We really like the new door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Pamela L.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Twin City Garage Door replaced a single car garage door in an old garage. They gave me an estimate over the phone; made arrangements to come and give a final amount (which was the same as the estimate) on the day of installation. They came when they said they would and put in the door. I was pleased with their service and with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Response from Twin City Garage Door Co
Thank you for the kind words. We are happy that you are pleased with our service! -Lisa Donabauer

Andrew T.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door cable broke. Doors were 30 years old and were in need of replacement but I had hoped to wait till warmer weather do replace. In addition would need to be custom color matched to house trim. Explained that I could spend $500 to do a temp fix and still have to spend $2000 grand to replace later on. They stated that they could do the job despite the weather and did deliver on the promise. |Servicemen were quite professional, competent and explained my options well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Twin City Garage Door Co
Thank you for the kind words. We do install new doors all year round, except in extreme cold!

Camille O.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: They assisted in realigning our Garage Door .. at my house and one of my family members.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Twin City Garage Door Co
Hi [Removed Member's Name], I am your brother Rick's neighbor! Our records show we serviced your door in 2010 and installed an operator for you in Dec. of 2013, but have not done anything for you since then. I wonder if you have the right company as there is another company who uses a domain name similar to ours, and who prices very high. The URL confuses a lot of customers, that is why they do it. I am concerned about your C rating on pricing and that is why I researched your history with us. Would you have a receipt? -Lisa Donabauer

Ryan J.
02/2014
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Twin City Garage Door Co
Thank you for your kind words, [removed member name].....it is our pleasure to provide you with exceptional service! -Lisa Donabauer President.

Susan H.
01/2012
5.0
garage doors
  + -1 more
satisfied customer
Description of Work: replaced springs on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

DEB & CRAIG F.
08/2011
5.0
garage doors
  + -1 more
Very good experience.
Description of Work: We had them come out to fix a keypad and service door. They were able to get out the next day. The technician knew what to do to get our remotes working and installed a new keypad that works well and synced up our cars to open the doors without the garage door remote. Also lubricated to make it a bit more quiet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Don K.
07/2010
5.0
garage doors
  + -1 more
excellent
Description of Work: Replced broken spring which is what we called for. He also tuned up the opener and lub the track etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

RICHARD A.
02/2007
5.0
garage doors
  + -1 more
unknown
Description of Work: The garage door opener at my home was not working. It was -5 below zero. Matt from TCGD came out, assessed the problem, and fixed it with great expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lila D.
07/2006
5.0
garage doors
  + -1 more
I really liked the work.
Description of Work: They installed steel panel garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

THOMAS H.
04/2004
5.0
garage doors
  + -1 more
GREAT JOB.
Description of Work: NEW GARAGE DOOR... 16 X 7, WHITE STEEL WITH VINYL BACKING, WINDOWS ALONG TOP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

HOWARD A.
06/2003
5.0
garage doors
  + -1 more
unknown
Description of Work: REMOVAL AND DISPOSAL OF OLD GARAGE DOOR AND OPENER AND INSTALLATION OF NEW DOOR AND OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$820

JILL T.
10/2002
5.0
garage doors
  + -1 more
unknown
Description of Work: REMOVED AND HAULED OLD GARAGE DOOR AND TRACKS AWAY, INSTALLED 8FT NEW DOOR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Contact information

5601 Boone Ave N, Minneapolis, MN 55428

http://www.twincitygaragedoor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Electrical

FAQ

Twin City Garage Door Co is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Twin City Garage Door Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Twin City Garage Door Co offers free project estimates.
No, Twin City Garage Door Co does not offer eco-friendly accreditations.
No, Twin City Garage Door Co does not offer a senior discount.
Yes, Twin City Garage Door Co offers emergency services.
Yes, Twin City Garage Door Co offers warranties.
Twin City Garage Door Co offers the following services: Residential and commercial garage doors & openers replacement, repair & install.

Contact information

5601 Boone Ave N, Minneapolis, MN 55428

http://www.twincitygaragedoor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM