TWIN CITIES GLASS BLOCK

We had 4 basement windows replaced. Had the estimator out; got an estimate on the spot. Setup the install for 2 weeks later. The weekend before the install was scheduled, we ended up with a layout change which now put our future basement bathroom in with one of the windows being replaced. We had not planned this we the Twin Cities Glass Block and had planned to have all 4 of our windows be made with the non-frosted blocks. This lead me to ask, a day before the scheduled install, to have that one switch to the frosted style. Like that it was done, no hassle at all. Thanks for being so responsive!

We decided to replace 2 small windows in our home, to increase energy efficiency & home security. Mike and his crew did an excellent job. Very professional with the in-home estimate and the install of the 2 windows. This was a small job, but Mike did not treat it that way. The work was done in a very timely manner, price was excellent, and overall experience was very positive.

called them in winter they came out gave me a estimate . then the windows were in stalled in march .job went well fast and out in 3+hours will use them again.

Our initial phone call was promptly returned, and Mike arrived for the estimate punctually. He was efficient, thorough, and excellent at the estimate, and exactly the same for the installation. The windows are snug and gorgeous, the work was swift and masterful, and they left our basement cleaner than they found it. Impossible to overpraise them.

EXCELLENT Service, PROFESSIONAL Staff and SUPERB final result. DO CALL AND USE THIS TEAM!

Very professional, timely and competent through the entire process. Competent, smart, friendly, timely, and clean. Work was very well-done.

The techs were quick and efficient in the whole installation process. The windows look great and bring in a lot of light.

The entire job was flawless! Mike came out to measure the windows and the installation date was established for September 7th. Glenn and Shawn arrived on time and were extremely careful of my plants near the basement windows. The old windows and storms were removed; the openings were prepared; the glass block windows were set in place and installed. THe concrete around the glass block windows matches the exisitng concrete. The new glass block windows add favorably to the looks of the house, provide light into the basement while increasing the security and the warmth. (We should have done this thirty years or more ago!!!) The removal of the old windows and installation of the glass block windows took around 4.5 hours. The clean-up was thorough! I would definitely call Twin Cities Glass Block for future projects!

Mike came out to do an estimate on Tuesday, August 21st and windows were scheduled to be installed on Friday, August 24th. I was concerned that due to the age of the house and type of basement (limestone) that I would have to do a lot of prep work prior to the windows being installed but Mike assured me that there would be no problem with the installation and not to worry about it. Friday came and I believe the guys name is Sean and his partner showed up.... about 15 minutes early which I was actually really glad about. They went right to work; fast, efficient, polite are a few of the words I can use to described these EXPERTS. Unbelievable! They explained things to me when I asked questions. To top it off with, they finished early. They walked me around... inside and out; explained the curing process and when I could start to use the vents (which I absolutely love), etc. Cleaned everything up and BAM...they were outta there. Thanks to these 2 great guys for doing an awesome job! FABULOUS AND I AM SO HAPPY!!! P.S. I take customer service/promptness/reliability very serious as I am in that type of field. And I have had a few less than "awesome" experiences on a couple other people that I contacted for jobs...I cannot say anything negative here and my last two interactions with business dealings has brought me back into being a happy member of Angie's List. Thanks much.

Great experience. Mike was on time for the estimate and measuring on a Tuesday morning, and he was very clear about the whole process. The windows were built off-site on Wednesday and installed quickly and on time on Thursday afternoon. We couldn't be happier and wish we'd done this sooner.

. We originally had an appointment for Thursday but they called me a week earlier and asked if they could do it on Monday. I was more than happy to have an earlier appointment. They showed up right on time, worked fast and was done in just over an hour. The windows look great, the workspace was clean and the guys were very professional. Highly recommend them.

Outstanding. I had an immediate response on an estimate via email after I contacted them. When I called to arrange for a visit for an estimate we set a date and time early in the morning which worked with my schedule. They showed up early for the estimate and it was done quickly and in line with the earlier email estimate. We set a date for install 2-weeks out to fit in with our schedule. On the date of install two workers showed up within the arrival window. They were professional, good about explaining what they did and guidelines following install, they kept areas clean and neat. Overall took about 3-hours. Great to work with.

I called Mike and asked for an estimate and timeline to replace 4 basement windows. He came out the next day- measured and looked at windows both inside and out. Gave me reasonable price. Two days later the job was done quickly and the workmen cleaned up any trace of the work. They took old windows. I was so impressed by quality of windows, workmanship and promptness- I called back to have 2nd story bathroom window replaced with glass block window. That window work was done in the same quality way.

Estimate Process: Simple. I called in early December 2011, described what I wanted and asked a couple of questions, and noted what type of block I wanted and confirmed the dryer vent in the indicated window. Someone (MIke) came out, looked, measured, and left me an estimate. I was not present at the property at the time of the estimate. I called back afterwards and asked a couple of questions about when the work could be done. It needed to be above freezing so they would contact me when that was the case. Scheduling Process: Simple. TCGB called when the forecast was going to be above freezing. I was unavailable the first time this happened in late Dec/early Jan. They kept me on the list. The next time they called a couple days in advance. I confirmed the time and date. I was told someone would call me 30 mins prior to arrival of the installers. Day of Install: I did not receive a 30 min warning call. I work about 15 mins away. Not sure what the issue was with that. I did receive a call from the main office that the guys were at my home but not one was there. I was actually on my way there when this happened. Looking at my phone records I show no 30 min call. It was a minor blip and I have no gripes about it. Confusion like this sometimes happens. Actual Install: The two installers were quick and efficient. The removed the old windows quickly. Got the blocks in place, grouted/cemented, left me some instructions, cleaned up, and done. The windows look great. My only issues is that I overheard them talking about something splitting and did they have nails. Upon inspection after they left, I noticed that part of the top wood frame on one of the windows had split. Likely a result of the old window tear out process. There are some fresh shiny nails in it. I don't have an issue with it and it doesn't impact the functioning of my home or the windows. However I would like to have been appraised of what happened directly, rather than discovering it on my own. Again, it isn't a problem overall, but I think it bears noting. Final Outcome: Three perfectly installed and fit glass block basement windows. Love them. I highly recommend Twin Cities Glass Block for this work.

I contacted them via email for a quote and included the dimensions for the 6 windows - some really large. They came back about $315 higher then another quote I got. I ended up going with the Glass Block Guys instead.

Overall, we were really happy with the result, the windows have made a huge difference and appear very high quality. The two things that kept me from rating them excellent was that they left an empty bag of the concrete/cement mix in our lawn and the basement in the area that they worked had a lot of dust/debris afterward that wasn't cleaned up. I made a point to clean it beforehand but afterward there was considerable debris left behind that I found myself cleaning up. In the future, I would hire them again they were competent, efficient, and pleasant... I'd just make a point of doublechecking the workspace(s) before they left.

I called and told them what I wanted, they came out and did it. Easy.

The installers showed on time. They were very through, and professional. They kept me informed though the install process. They cleaned up the mess afterward. I will use them again.

They were good. They did what they said they were going to do and left. My original meeting was with the owner. He was very helpful and knowledgeable. He came and gave us the estimate. Few days later others came and did the work. I would use them in the future.

CLEAR PRICING QUOTE, ARRIVED ON TIME .. COMPLETED WORK IN ABOUT 2 HOURS LEAVING NO MESS AT ALL

They put them together at their shop and then they brought them out and installed them. There were six or seven windows. They installed it in a day. We have an older home which is hundred years old. It has really made a difference. We used to have water come along the windows. It has pretty much taken care of that problem. I wish we had that done years ago. It lights up the basement really well. The workers that came out were good. We were very pleased with the price. We would use them again in the future if needed.

I highly recommend them and would hire them again. We had glass block windows installed on part of the house 13 years ago and they did such a great job back to do more!

They were very professional from the very beginning. The individual who came and conducted the estimate was able to come quite early (7-7:30) and the entire process was simple from there. The estimate was right on and quality of the windows are great.

They gave me an estimate over the phone and within one week a crew of two came out and put in the windows. It took about two hours and the crew was polite and professional.

It went fine. They came on time and cleaned up after themselves. They were out in an hour and did a great job.