TWIN CITIES GLASS BLOCK

THE WORKERS AT TWIN CITIES GLASS BLOCK ARE VERY TIMELY AND EFFIECIENT. THEY DEFINITLEY HAVE THE SYSTEM DOWN. THEY REPLACED 7 WINDOWS IN A HALF A DAY WITH GOOD QUALITY WORK.

REID (SALESMAN WHO DID THE BID) AND CONTRACT INSTALLERS WERE PROMPT AND INFORMATIVE. ORIGINAL TIME ESTIMATE WAS 5 HOURS BUT THE 3 MAN CREW FINISHED IN UNDER 2 HOURS. HAD ME INSPECT THE WORK BEFORE THEY LEFT AND CLEANED UP EVERYTHING. A SLIGHT PROBLEM WITH THE AIR INTAKE WINDOW BUT THE INSTALLERS RESPONDED PROMPTLY AND CAME BACK TO FIX IT, ADMITTING IT WAS THEIR FAULT. WORK REQUIRES A PERMIT AND REID WAS UPFRONT ABOUT IT. OTHER COMPANIES WERE VAGUE ABOUT PERMITS. PRICE COMPETITIVE PER WINDOW AND THEY CHARGE EXTRA FOR THE PERMIT.

ESTIMATE WAS INFORMATIVE AND EFFICIENT. WEEK AND A HALF LATER, INSTALL TEAM WAS RIGHT ON TIME, CREATIVE, CLEAN AND ALLOWED ME TO WATCH SO I COULD LEARN HOW TO DO MY OWN WINDOW REPLACEMENT IN THE REST OF THE HOUSE (NOT GLASS BLOCK). VERY PLEASED WITH SECURITY, VENTILATION AND LIGHT FROM NEW GLASS BLOCK WINDOWS.

THIS COMPANY WAS A DREAM TO WORK WITH. EVERYTHING WENT VERY SMOOTHLY. I CALLED THEM THEY EXPLAINED HOW EVERYTHING WORKED. THEY CAME OUT TOOK MEASUREMENTS AND ABOUT A WEEK LATER THEY CAME OUT REMOVED THE OLD WINDOWS AND INSTALLED THE NEW ONES. THE ENTIRE EXPERIENCE WAS GREAT.

THEY CAME AHEAD OF TIME TO MEASURE, THEN CAME BACK ABOUT A WEEK LATER TO PUT IN THE WINDOWS. THEY ARRIVED ON TIME AND IT ONLY TOOK ABOUT THREE HOURS TO DO ALL THREE WITH A CREW OF TWO OR THREE GUYS. THEY CLEANED UP AFTER THEMSELVES AND GAVE ME CLEAR INSTRUCTIONS ON HOW LONG TO WAIT TO PAINT THE CEMENT, ETC. VERY PROFESSIONAL JOB.

OVERALL IT WAS PRETTY STRAIGHTFORWARD, THE WINDOWS WERE $170 EACH, SO I COULD DO MY OWN ESTIMATE. THEY CAME OVER ONE WEEK IN ADVANCE TO MEASURE EVERYTHING AND TELL ME WHAT I NEEDED TO MOVE AROUND IN THE BASEMENT. THE INSTALLATION TOOK ABOUT 5 HOURS. I WASN'T HOME FOR THIS, BUT THE FINISHED RESULT LOOKS GOOD. MY ONLY COMPLAINT IS IN REGARDS TO CLEAN UP. THEY DROPPED CEMENT STUFF ON THE LAWN AND THERE WAS A COATING OF CEMENT ''CRUMBS'' COVERING THE BASEMENT FLOOR. BUT, AFTER VACUUMING, EVERYTHING LOOKS NICE AND THE WINDOWS MAKE THE BASEMENT A LOT BRIGHTER. THE FRESH AIR FROM THE VENTS IS GREAT TOO.

GREAT JOB, RESPONSIVE, ON TIME, ON BUDGET

THEY CAME EXACTLY ON TIME AND DID THE WORK AND WERE GONE.

THEY WERE QUICK, ON BUDGET, AND HELPFUL.

REID THE ESTIMATOR WAS EARLY IN SHOWING UP (HE CALLED AHEAD AND ASKED IF THAT WAS OKAY). THE DAY THE GUYS ARRIVED TO INSTALL THE WINDOWS THEY WERE SUPPOSED TO CALL ME 1/2 HOUR PRIOR SO I COULD MEET THEM AND LET THEM IN BUT THEY CALLED WHEN THEY GOT TO THE HOUSE. FORTUNATELY I ONLY WORK ABOUT 10 MINUTES FROM HOME BUT HE ASKED IF I MINDED IF THEY JUST ''BROKE-IN'' TO ONE OF THE BASEMENT WINDOWS (THE MAIN REASON I WANTED THEM REPLACED). THEY DID A GREAT JOB AND WERE VERY POLITE AND INFORMATIVE. THEY LEFT A SMALL MESS IN THE BATHROOM BUT MOSTLY JUST SOME DUST AND DIRT IN THE TUB AND SINK.

THEY WERE VERY PROFESSIONAL AND CLEANED UP EVERYTHING AND HAULED AWAY THE OLD WINDOWS. THE NEW WINDOWS LOOK FANTASTIC!

ESTIMATE WAS DONE PROMPTLY OVER THE PHONE; ARRIVED WHEN THEY SAID THEY WOULD FOR MEASUREMENTS AND INSTALLATION. INSTALLATION WENT VERY WELL WITH NO PROBLEMS. WORK WAS DONE NEATLY AND LOOKS WONDERFUL. ALL DEBRIS WAS HAULED AWAY AS STATED. THE WINDOWS ARE GREAT AND WE ARE VERY PLEASED WITH THIS COMPANY.

THE TWO MEN CREW WAS VERY PROFESSIONAL. THEY DID A GOOD JOB. I HAVEN'T HAD ANY PROBLEMS.

THE BASEMENT WINDOWS AND THE BATHROOM WINDOW WERE INSTALLED APPROXIMATELY ONE MONTH APART (MY DECISION). REID, THE SALESMAN, WAS VERY PROFESSIONAL AND WELL-INFORMED. BOTH REID AND THE INSTALLERS WERE PROMPT AND ON TIME. I'M VERY HAPPY WITH THE WINDOWS, THEY LOOK GREAT. AND, THEY ARE MUCH MORE ENERGY EFFICIENT THAN MY ORIGINAL WINDOWS. MY ONE COMPLAINT IS THAT THEY DID A POOR JOB OF CLEANING UP OUTSIDE MY HOUSE AFTER THE INSTALLATIONS.

THE FOLKS AT TWIN CITIES GLASS BLOCK HAVE THIS DOWN -THEY DO BASEMENT WINDOWS! I CALLED FOR AN ESTIMATE - THEY CAME OUT AND GAVE US ONE. WE BOOKED THEM FOR THE JOB AND THEY CAME WITH THE WINDOWS READY TO FIT INTO THE WINDOW OPENINGS. IT WAS SMOOTH AND EASY. THE INSTALLERS - JUSTIN AND MATT - WORKED IN THE WORST RAINY WEATHER WE'VE HAD IN A WHILE, AND THEY TOTALLY CLEANED UP THE MESS BEFORE THEY LEFT. I HAD A COUPON FOR A DISCOUNT AND THEY HONORED THAT COUPON. I WOULD RECOMMEND THIS COMPANY FOR ANYONE INTERESTED IN GLASS BLOCK WINDOWS.

OUR EXPERIENCE WITH THIS COMPANY WAS WONDERFUL. IT TOOK 7 DAYS FROM THE DAY WE CALLED TO GET AN ESTIMATE TO THE DAY THE WINDOWS WERE INSTALLED. THE CREW SHOWED UP ON TIME, ANSWERED ALL OUR QUESTIONS, GOT THE JOB DONE QUICKLY AND CLEANED UP AFTER THEMSELVES. I WOULD RECOMMEND THEM TO ANYONE.

WHEN THEY QUOTED ME THE PRICE ON THE PHONE, THEY SHOULD HAVE TOLD ME THERE WAS A COST FOR THE PERMIT. THEY SHOULD HAVE TOLD ME BEFORE THEY CAME OUT.

I WOULD DEFINITELY HIRE THEM AGAIN. GREAT JOB.

EVERYTHING WAS HANDLED VERY WELL. IN FACT, IT WAS SURPRISING TO ME AS TO HOW WELL IT WAS ALL HANDLED. I'VE DEALT WITH OTHER COMPANIES FOR THESE TYPES OF SERVICES THAT DIDN'T EVEN COME CLOSE TO THE PROFESSIONALISM THESE GUYS HAD.

HOW OFTEN IS IT THAT YOU HIRE A COMPANY AND THEY DO EXACTLY WHAT THEY SAY THEY'RE GOING TO DO, WITH NO HASSLE, NO CHANGING THE PRICE, AND ON TIME? THIS WAS ONE OF THOSE RARE TIMES. $200 PER WINDOW WAS VERY COMPETITIVE FOR 23'' X 36'' WINDOWS (AND INCLUDED A FRESH AIR VENT IN EACH WINDOW). I WOULD DEFINITELY HIRE AGAIN.

THEY TOOK MY CALL PROMPTLY AND WERE ABLE TO GIVE ME AN ESTIMATE OVER THE PHONE. EVERYONE INVOLVED WAS PROMPT, COURTEOUS, AND EFFICIENT. INSTALLERS ARRIVED EARLY AND THE PLACE WAS SPOTLESS WHEN THEY LEFT. THEY WERE HIGHLY RECOMMENDED TO ME BY A COWORKER AND FRIENDS EVEN BEFORE LOOKING AT ANGIE'S LIST SO I DIDN'T EVEN BOTHER CALLING ANYONE ELSE. I WAS NOT DISAPPOINTED! ONE GOOD THING TO KNOW IS THAT IF YOU GET A DRYER VENT INSTALLED YOU CAN'T USE YOUR DRYER FOR 3 DAYS SO BE PREPARED FOR THAT.

THEY GAVE US AN OVER THE PHONE ESTIMATE, AN ONSITE ESTIMATE AND FINALLY DID THE WORK. THEY DID THE WORK WELL, WERE ON TIME, AND FINISHED IN ABOUT 3 HOURS. THEY COULD HAVE CLEANED A BIT BETTER, BUT THEY DID CLEAN AND THE WORK WAS EXCELLENT!

THEY WERE JUST EXCELLENT IN EVERY WAY, FORM AND FASHION!!!

THE OTHER GLASS BLOCK PROVIDER I CALLED WAS NOT ABLE TO PROVIDE AN ESTIMATE WITHOUT SEEING MY WINDOW. TWIN CITIES WAS ABLE TO GIVE AN ESTIMATE, SET A DATE AND MAKE THE WINDOW WITH JUST ONE CALL FROM ME. I WILL USE THEM AGAIN FOR MY BASEMENT WINDOWS WHEN I'M READY FOR THAT PROJECT.

PRICES WERE RIGHT ON TARGET. MOST TRADES ARE SCHEDULING ABOUT TWO WEEKS OUT, BUT THEY WERE ABLE TO GET ME SCHEDULED WITHIN A WEEK. ALSO, I HAD WRITTEN THE ESTIMATE TIME AS 1:00PM INSTEAD OF 11:00AM, AND HE CALLED ME RIGHT AWAY. I WORK ONLY 5 MINUTES AWAY, SO HE WAITED UNTIL I GOT THERE.