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Top Dog Cleaning Crew

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Top Dog Cleaning Crew™ is a locally owned family business servicing the entire metro area. We are a completely GREEN company that specializes in pet stain and odor removal and we are here to meet all your carpet, upholstery, area rugs, and air duct cleaning needs. Top Dog Cleaning Crew™ uses only truck-mounted equipment with hot water extraction that leaves zero residue in your carpets. When combined with our superior certified green deodorizers and stain removers you are left with a 100% chemical and residue free cleaning that is safe for all the members of your family! Rest assured all Top Dog Cleaning Crew™ employees are background checked and certified so you can trust and feel safe with who your are letting in your home!

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

We Specialize in Pet Stain & Odor Removal! Senior/Military Discounts! Family Owned. Why Pay Franchise Pricing? Carpet Cleaning, Air Duct Cleaning, Pet Stain and Odor Removal, Area Rug Cleaning, Upholstery Cleaning, Water Damage and Restoration, Fire/Smoke Restoration, Mold Remediation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 177 reviews

ELLEN B.
04/2018
5.0
carpet cleaners, upholstery cleaning, air duct cleaning, dryer vent cleaning
  + 2 more
The services were incredible, the technician was a perfectionist and did a wonderful job on each part of the house that he cleaned. I would recommend this company to anyone!
Description of Work: I had my carpets cleaned, a chair cleaned and my air ducts cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your review! We love our customers and hope to see you again in the future!

Lucas L.
04/2018
1.0
air duct cleaning, dryer vent cleaning
  + 0 more
Not well. The company isn't at all transparent about their pricing and deceptive in their communication. I was very clear about wanting to get the $99 vent cleaning with a free dryer vent cleaning in my initial email and phone call and that my primary concern was getting the dryer vent cleaned. They were not at all clear about requirement up front that they had to do all of the vents in the house to get the "free" dryer vent cleaning. They never communicated the additional ridiculous up charge of $15 a vent after the 10 vents until they're onsite. It isn't communicated on their website so they end up over charging you. Look elsewhere. I received other quotes to do all of the vents, returns, ducts and access panels and free dryer vent cleaning for $250. I would have never called them out if they were clear in their communication.
Description of Work: Dryer vent cleaning and air duct

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$435

Response from Top Dog Cleaning Crew
[Member Name Removed] I am sincerely sorry that you were not satisfied with our communication. We strive to be as transparent as we can be by labeling all coupons clearly and accurately. We always go over the price with our customers before staring a job and never do a job with out the approval of the homeowner. We never have and never will surprise our customers with a bill they were not aware of. In your specific case your significant other who was there at the time was fully aware of cost to clean your entire home and she fully agreed to the work in writing before starting the job. I understand you requested half your money back however our technician spent over 3 hours of his time there cleaning your home and the work was 100% approved before starting. Our employees work extremely hard and we can simply not refund the job when the other homeowner fully agreed and paid to the work. Again i apologies for your experience and wish you the best. Thank you, Amy Top Dog Cleaning Crew

Brian D.
03/2018
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The technician pulled out chunks of drywall and trim from the vents from when the house had been built 25 years ago! Called on Monday and cleaning occurred Wednesday. Arrived in the time window provided. Text message and call beforehand. 29 vents and 7 returns cleaned along with the furnace and dryer vent. I can't look into my vents to see the difference, but everything seemed to have been done well.
Description of Work: Air Duct Cleaning, Dryer Vent Cleaning, Furnace Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Top Dog Cleaning Crew
Thank you for your review! Great customers like you allow small businesses to thrive!

Durell C.
03/2018
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Good job cleaning air duct and Dryer Vent. Discovered items in air ducts that previous workers did not find.
Description of Work: Air duct and Dryer Vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul S.
02/2018
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
It was a very wonderful experience. Both Andrew and Matthew were very professional and they explained what and how they would be doing the vents and the carpet. Andrew had excellent ideas what would be best for us. They even had a good sense of humor. We were very pleased with the outcome and would highly recommend their services.
Description of Work: Carpet cleaning, air duct cleaning, dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$595

Cindy B.
01/2018
5.0
carpet cleaners
  + -1 more
Great job! Andrew and Uncle Matt came on time. We also had a text message the night before for a reminder and also a phone call the next morning when they were 1/2 hour within coming to our house. Andrew was really polite and quick to look at our problem areas including explaining what they would do before they started. Uncle Matt was really great too being professional and listened to what I wanted done. We had a nail polish accident that just needed the acetone smell cleaned, multiple cat throw up stains we couldn't get out, and a gum stain under a chair. They were prompt, said what they were going to do, and professional about the entire job.
Description of Work: Cleaned carpet in 3 rooms, stairs, and a few pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Cheryl A.
01/2018
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
They were very professional. They were running late with the appointment before me, they called me to inform me of the situation. They did quality work. I do recommend them, and I will invite them back.
Description of Work: carpet and vents cleaned, and a free dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Paul H.
01/2018
5.0
air duct cleaning
  + -1 more
Cleaning went fine. Bought the house this past February and I doubted that the ducts were cleaned in the past 30 years. Tech was professional. After the first 2 1/2 rooms were cleaned, his equipment became clogged, that's how dirty they were. Overall, I would hire this company again. Good job, good sense of humor.
Description of Work: Ductwork cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie W.
01/2018
5.0
upholstery cleaning
  + -1 more
Wonderful! The technician was on time and did a great job. My couches no longer smell like dog beds!
Description of Work: I had pet stains on my couch and love seat. Urine and vomit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Rachel W.
12/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
They did a great job and they were friendly.
Description of Work: Carpet and air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy K.
12/2017
5.0
upholstery cleaning
  + -1 more
Excellent- took care of some added cushion cleaning too
Description of Work: Upholstery cleaning (sofa) with a side of cat urine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thais O.
12/2017
5.0
carpet cleaners
  + -1 more
Excellent. friendly and professional.
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sung H.
12/2017
2.0
air duct cleaning
  + -1 more
Made appointment for between 3 & 5. They call me at 4 and say they will be late. Call me again at 6 to tell me they cannot make it. Unprofessional.
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Vicki F.
12/2017
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
2 man team came in and did all of our area rugs and ducts + dyer vent. They were very professional and friendly and provided a lot of information that helped us understand what they were doing and what was helpful for our specific situation (level of cleaning needed, and suggestions on our dryer venting issue).
Description of Work: area rug cleaning and duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris R.
11/2017
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
Pro showed up on time, but didn't get started until half hour later. Wasn't sure what exactly he was doing, but he was sitting in my drive way after he first said hello. Granted, I wasn't paying per hour, but it would have been nice to get in and out as quickly as possible. I assume he did a good job from looking at the surface. I would've like to have seen a before an after using fiber optics like other companies offer. This way I would gauge how often I really need to clean the vents. Overall, a budget cleaning service that I believe was done right.
Description of Work: Clean out air ducts and dryer vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Lynda A.
11/2017
5.0
carpet cleaners
  + -1 more
Carpets look very clean- even the dirtiest areas. One of the rooms dried in about 8 hrs and the thicker carpet in 24 hrs. Jim was efficient and friendly and professional. He even moved every piece of furniture possible and cleaned at least under the others where he could.
Description of Work: We had two L shaped areas cleaned, two set of a dozen+ steps, and small porch carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stacey M.
11/2017
5.0
carpet cleaners
  + -1 more
Can't say enough positive things. My daughter made a last minute decision to change her birthday party to a slumber party. I could not stand the thought of the kids sleeping on the floor where the dogs had peed. Andrew went out of his way to add me on to their schedule to get them cleaned prior to the party. Considering the dogs have ruined the pad below the carpet, I think Top Dog did an excellent job in removing everything out of the carpet and making it smell as clean and fresh as possible.
Description of Work: 2 aging small dogs that have started urinating on the carpet. Had four major areas of concern. Work performed was two bedrooms, a landing, stairs and a rec room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Lynn O.
11/2017
5.0
carpet cleaners, ceramic tile, air duct cleaning, dryer vent cleaning
  + 2 more
I spoke with Andy on the phone and Jim came out to do the work. Jim did a great job, very thorough. There were stains on the carpet at my daughters place and although I wasn’t there at the time to see him at work, I came by afterwards and the floors and sofa looked great! He was able to get rid of the stains. Good job!
Description of Work: I had the carpet in the basement and the stairs cleaned as well as my kitchen and bathroom ceramic floors cleaned. Also, I had the carpet, stairs, and Sofa/Chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

David B.
10/2017
5.0
carpet cleaners
  + -1 more
Outstanding! You can always tell when a provider is family owned and this is no exception. This is the first time I have used Top Dog but it WILL NOT be the last. Service and professionalism was outstanding at a very reasonable price. Took pride in their workmanship. I have used other carpet cleaners over the past 30 years and Top Dog is far and away the best. See you all next summer for the other three rooms and two hallways!!
Description of Work: Carpet cleaning two rooms ad a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Top Dog Cleaning Crew
Thank you for your review! It was a pleasure cleaning your home and we look forward to seeing you in the summer. There is nothing better than hearing from satisfied customers! Thank you Amy Top Dog Cleaning Crew

Bonnie E.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was very pleased with the couches. We were ready to throw one away due to the pet urine odor, which was successfully removed.
Description of Work: Carpets and couches cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary Ann L.
10/2017
5.0
upholstery cleaning
  + -1 more
It was wonderful, He was very professional, explained the process, friendly, and went right to work. He did a wonderful job. I would so call him back again.
Description of Work: Large recliner and a couch cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jennifer E.
10/2017
5.0
carpet cleaners
  + -1 more
They did a very thorough job and even came back to double up a few areas.
Description of Work: All carpets cleaned as our recently diceased dog had marked in all rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeff M.
09/2017
5.0
carpet cleaners
  + -1 more
Service and quality was great. I would definitely use them again.
Description of Work: Cleaned carpet in rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEANNE O.
09/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Great! Tyler from Top Dog arrived on time, thoroughly explained the process, answered all my questions and was very professional in completing the job. He was easy to have in my home. I was so impressed with Top Dog's service, I plan to call them in the spring for carpet cleaning.
Description of Work: My air ducts had not been cleaned in more than 46 years. So I wanted them cleaned. I also wanted the dryer vent cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jean T.
09/2017
5.0
carpet cleaners
  + -1 more
Perfect. Got up old drain that other carpet companies couldn't
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

700 N 7th St, Minneapolis, MN 55411

http://www.topdogcleaningcrew.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Heating and Air Conditioning,
Ceramic Tile,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Top Dog Cleaning Crew is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Top Dog Cleaning Crew accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Top Dog Cleaning Crew offers free project estimates.
Yes, Top Dog Cleaning Crew offers eco-friendly accreditations.
No, Top Dog Cleaning Crew does not offer a senior discount.
Yes, Top Dog Cleaning Crew offers emergency services.
Yes, Top Dog Cleaning Crew offers warranties.
Top Dog Cleaning Crew offers the following services: We Specialize in Pet Stain & Odor Removal! Senior/Military Discounts! Family Owned. Why Pay Franchise Pricing? Carpet Cleaning, Air Duct Cleaning, Pet Stain and Odor Removal, Area Rug Cleaning, Upholstery Cleaning, Water Damage and Restoration, Fire/Smoke Restoration, Mold Remediation.
Ask for details.

Contact information

700 N 7th St, Minneapolis, MN 55411

http://www.topdogcleaningcrew.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM