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Technical Reinforcements Inc

4.8(
666
)

Computer Repair, Internet Service, Computer Training,

... +1 more

About us

We have 6 Field techs including the owner. We schedule appointments for normal business hours on a 1-2 day response time Weekend/evening hours scheduled also in that 1-2 day time frame (Evening/weekend rates apply) Emergencies are a 1-2 hour onsite timeline. (emergency rates apply) Our email address is angieslist@reinforceme.com

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)

Services we don't offer

Website design, Application design, Website/email hosting.

Amenities

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9666 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 576-600 of 666 reviews
Bonnie & Tim B.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed several small problems with my computer and mobile device. have used this group several times and have always been very satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sigrid R.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Helped configure a drobo back up system. They were abig help.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia L.
04/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
BETTE L.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed computer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gene J.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Did everything I needed, very professional, high quality service. All the answers I needed and more.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
HANS T.
03/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan C.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They covered most of our large list of needed IT issues. Our IT rep was great.... Knowledgeable, efficient, and competent at making changes as requested.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
MARVIN C.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Tune up on HP desktop computer. R/P battery. Answered numerous questions for my faster computer transactions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Stephen C.
03/2015
4.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert C.
03/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: I bought a deal $85 for 2 hours of on-site computer and tech support. They were at the home for 45 minutes and didn't get the work done. The problem was that when I bought the deal, I asked for an Apple technician; they sent someone who knew only PCs. So, the tech didn't do anything. They said they'd send someone else out who knew Apple products, but I've not heard from them since then.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Technical Reinforcements Inc
This review caused more than a little concern around the office, as the work had been done something like 6 months prior to this review, and the tone and details rather conflict with our work order notes. (detailed below) ***** Tech Notes ***** Resolved Seagate backup issue. Installed Avast for Mac. Drop box was not matching between his two computers. Answered general questions on Mac. ****************** Our followup call after the appointment was never returned, and nothing was ever posted to Angie's List to indicate any troubles, however this review would indicate something to the contrary! Suzi (Our office manager) reached out and spoke with Robert, and apparently he claims he never posted this review in the first place... but rather was contacted by Angie's List and asked various questions, to which he answered to the best of his ability (granting that it was 6 months ago that this happened) and this review was the result. In regards to his wanting a followup from someone else, he presently doesn't actually need any help but we have honored the un-used hour of his coupon and have put a note in his file for when he does need assistance. The long and short of it is, I feel it is somewhat disingenuous to be reaching out to customers for a review nearly 6 months after the service call, expecting to get any semblance of an accurate reflection of the service... and to post the review as if it were coming from the customer themselves is not in the least bit objective. I would kindly ask that this sort of thing be discontinued as I've noticed a pattern over the last year... almost all of our negative reviews tend to be coming from this method, whereas most of the accurate reflections of our service come from those members who value Angie's List enough to post a review, detailing their experiences. As a business owner of 15 years, winner of 10 years worth of Angie's List Super Service awards in a row, that's just my 2 cents.
Patricia C.
03/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
mark R.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: It went very well our technician Brett was fantastic can't say enough about his service and attitude. He went above and beyond what I expected of him, I just got the two hour Angie big deal and didn't know what I really needed done or what he would do, but I was very impressed with it all. GREAT JOB!!!!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sandra D.
02/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ruthmary G.
02/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
kathleen F.
02/2015
5.0
computer repair
  + -1 more
.
Description of Work: iPad , email,etc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sharon L.
02/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: I am frustrated that the problem still isn't resolved. I believe the Techs are somewhat professional and try to do a good job. Maybe they need more experience. Some of the areas they covered were helpful but when the Laptop still doesn't perform the way it should, you are left with questions. I also believe the Techs could be more aware of their habits when they are working on someone elses equipment, not to touch their face, hair, etc. so much. |PS. You should let a person know how to evaluate (above) I take it A is the best and F is the worst, correct ?
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$85
trudy T.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I was very impressed with the service that I received. The technician was very professional, pleasant and patient will someone like me who is so naive about computers. I would highly recommend them to anyone.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
jane C.
01/2015
5.0
computer repair
  + -1 more
well
Description of Work: leaned up computer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Barbara D.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: He cleaned up an old computer so it runs again, before it had slowed to a crawl. He had enough time to also change the desktop appearance of a laptop with Wondows 8.1 to 7 to be easier to use. He was a few minutes late but called ahead to let us know. He was great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alison D.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Wonderful service! The tech figured out every glitch and solved every problem PLUS other things that were annoying but I didn't realize could be fixed!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Douglas N.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: helped fix some set up issue on the computer and made it easier to for me to use
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
john M.
01/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Cindy S.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They attempted to repair my old computer(for no charge), because it was necessary to install my new Dell and all the programs needed. |Great guys!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$85
DEBBIE D.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: The technician arrived on time and spent a solid two hours working on my computer and provided tips and information I needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
VALOREE N.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They upgraded the operating system on my computer and went over some questions that I had about the computer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Technical Reinforcements Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Technical Reinforcements Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Technical Reinforcements Inc does not offer free project estimates.
No, Technical Reinforcements Inc does not offer eco-friendly accreditations.
No, Technical Reinforcements Inc does not offer a senior discount.
Yes, Technical Reinforcements Inc offers emergency services.
No, Technical Reinforcements Inc does not offer warranties.
Technical Reinforcements Inc offers the following services: Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)
Website design, Application design, Website/email hosting.

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM