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Technical Reinforcements Inc

Computer Repair, Internet Service, Computer Training,

About us

We have 6 Field techs including the owner. We schedule appointments for normal business hours on a 1-2 day response time Weekend/evening hours scheduled also in that 1-2 day time frame (Evening/weekend rates apply) Emergencies are a 1-2 hour onsite timeline. (emergency rates apply) Our email address is angieslist@reinforceme.com

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)

Services we don't offer

Website design, Application design, Website/email hosting.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 666 reviews

Virginia L.
02/2017
5.0
computer repair
  + -1 more
Great. They were very helpful and explained what the problems were as they went along. Personable and knowledgeable. I would definitely hire again.
Description of Work: Various problems with software on my computer and syncing numerous devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

SUSAN W.
02/2017
5.0
computer repair
  + -1 more
We were very satisfied! Brett answered all questions patiently, & both computers are now running better. We have used Technical Reinforcements several times & have always been very satisfied.
Description of Work: Spyware & assorted questions on a Mac & assorted questions & update on a Dell laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Linda M.
02/2017
5.0
computer repair
  + -1 more
We are very pleased. For a nice and reasonable price we have our old computer back working properly and like new again. At each step along the way, the technician Brett either called or stopped by. He did great work because the Toshiba's response time is back to normal.
Description of Work: Our aging Toshiba laptop was very sick. Sometimes the response time ("gerbil wheel") would crank for hours, even days, never responding. Other times, right in the middle of use, the screen would go black. Basically we had stopped using it; this was a problem and we can't afford to buy a new computer right now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

melinda W.
02/2017
5.0
computer repair
  + -1 more
Excellent. The person who did the job was extremely good about explaining things! Would hire again in a heartbeat.
Description of Work: I needed a new printer hooked up to all my devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy R.
02/2017
5.0
computer repair
  + -1 more
It was great. Tom came and looked at it and straightened it out. He was only here an hour. Competitive price. Tom is respectful of my home and puts up with my dog.
Description of Work: I had a little glitch in my time capsule for my Apple computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JULIANA R.
02/2017
5.0
computer repair
  + -1 more
It repair when great! We'll definitely call them again!
Description of Work: Brett was fabulous! He was very professional! He replaced our power supply quickly and performed other tasks to make our computers efficient. Susie was great over the phone too! Both were extremely informative and helpful! They are now our "go to" for any technical support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy W.
01/2017
5.0
computer repair
  + -1 more
It seems a lot better, the computer is less sluggish
Description of Work: Had Windows 10 removed and Windows 7 re-installed. Also had several programs deleted to make more memory spa e

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Marge P.
01/2017
5.0
computer repair, computer training, internet service
  + 1 more
Everything got done in the allotted time with no hidden or additional charges. All my questions were addressed, my problems solved.
Description of Work: I needed cleanup and updating and troubleshooting on my laptop computer, and help downloading photos from phone to laptop, and getting phone tablet and laptop synced with my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jose A.
01/2017
5.0
computer repair
  + -1 more
went great! I would definitely recommend their services.
Description of Work: He helped me transfer old photos off an old Dell computer and old laptop. He also looked at another laptop and figured out why it was running slow with recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

TONI H.
01/2017
5.0
computer repair, internet service
  + 0 more
From scheduling over the phone to the actual work done by Tom, everything went very well and I was very pleased.
Description of Work: I needed help with expanding my wifi and installing a new "eero" product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
01/2017
5.0
computer repair
  + -1 more
Eric was talkative and thorough in his work.
Description of Work: Connect printer Check connectivity Look at receiver

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Felicia R.
01/2017
5.0
computer repair
  + -1 more
Went great! I was kept informed of progress and what all needed to be done. Liked that the technician gave me several options and quotes.
Description of Work: Diagnostic of PC & laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Pat R.
01/2017
5.0
computer repair
  + -1 more
Suzi was awesome. She was quick to complete our jobs, answered all of our questions and gave us some suggestions to keep things running smooth!
Description of Work: We had 1 old computer and 1 newer one and needed some things transferred and updated and they were also running slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula E.
01/2017
5.0
computer repair
  + -1 more
I've already responded. Please stop sending me duplicate follow-ups.
Description of Work: Installed new printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY B.
01/2017
5.0
computer repair
  + -1 more
It went very well and I will call them or will take my PC back there if I have any problems. They were easy and great to work with.
Description of Work: Had PC hard drive problems and brought to Tech Reinf for repair. They replaced the hard drive and reinstalled applications and files and provided advice on several questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Alison D.
01/2017
5.0
computer repair
  + -1 more
Brett was super helpful, explained everything (sometimes twice, since I know zero about the secret innards of computers), and kept me really well-informed throughout the whole process.
Description of Work: I used TRI a couple of years ago and Tom got not only my desktop, but also my iPad and iPhone back in tip-top shape. My desktop was starting to run really slowly, so I figured it was time to have a check up again. This time Brett came. He diagnosed right away that my internal hard drive was getting tired and underperforming. He gave me several options to accommodate various expenses I might consider. He took my desktop with him on Tuesday, did a bunch of wonderful stuff to it over the next few days, (brand new internal hard drive, a much better external hard drive, and more RAM) and and returned it on Friday. It runs like a top now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Edith S.
01/2017
5.0
computer repair, computer training, internet service
  + 1 more
went very well ------Brett showed me various short cuts and easier ways of performing routine tasks
Description of Work: general tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie & Tim B.
01/2017
5.0
computer repair, computer training
  + 0 more
I have used TR before and have always been very satisfied with the service.
Description of Work: Tuned up 2 computers and assisted with a printer problem. Got a little 'how to' coaching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lisa K.
12/2016
5.0
computer repair
  + -1 more
Fantastic!! Tom and SJ (being trained). Worked on all 3 computers. Reconfigured and added Libre discussed product and instructed how to use. Very knowledgeable. Very professional. Will have them come back to add memory to our older computer. They were reliable and able to teach a non-techie a thing or two. Great Deal and very happy with the job done.
Description of Work: Computers talking to printer. Added Word. Fixed work computer. General overall review of 3 computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Joseph K.
11/2016
5.0
computer repair
  + -1 more
Extremely well. They diagnosed it the next day, had it repaired cheaply, and even offered to drop it at a more convenient place for pickup. All for 1/2 hour of labor plus a cheap part.
Description of Work: Had a PC that wouldn't boot. In the end it turned out to be a bad CMOS battery (which I didn't know).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Joseph K.
11/2016
5.0
computer repair
  + -1 more
Extremely well. They diagnosed it the next day, had it repaired cheaply, and even offered to drop it at a more convenient place for pickup. All for 1/2 hour of labor plus a cheap part.
Description of Work: Had a PC that wouldn't boot. In the end it turned out to be a bad CMOS battery (which I didn't know).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Paula E.
11/2016
2.0
computer repair
  + -1 more
I had a PC and then I bought a Mac and I couldn't get the Mac to print out to the printer. They came out the day after I called. It printed a couple of pages and I haven't been able to get it to print since. The price was good. I was warned that he was not a Mac expert. He just didn't fix it. It took him about an hour to do it.
Description of Work: I had them come out to hook my new computer up to the printer.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

Carol C B.
10/2016
5.0
computer repair
  + -1 more
I emailed Technical Reinforcements and received a response within an hour or two. I had explained the problem and they immediately ordered the necessary part, then came to pick up my laptop as soon as they received the part. The repair was done very quickly, and my laptop returned promptly. The price charged was far less than I anticipated, and more than reasonable. This experience was the best I have had with a service provider of any kind.
Description of Work: The power port on my laptop needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene T.
10/2016
5.0
computer repair, computer training
  + 0 more
They were here and they were wonderful. My husband was more than pleased with them. He would have them back again if he needed them. He really was pleased. The fellow that came made sure he understood what my husband wanted done. Sometimes they just grab your phone or something and start digging in around with it. This guy was very job oriented. My husband had specifics for what he wanted done and this fellow made sure he understood what the customer wanted. My husband was with him the whole time and they just took care of business. It worked out well. You can go A down the list because I know my husband was really pleased.
Description of Work: That was a Big Deal. My husband had specific things that he wanted on his computer and iPad and this and that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Susan A.
10/2016
4.0
computer repair
  + -1 more
They were okay and fine. I would perhaps use them again.
Description of Work: Technical Reinforcements helped me with my computer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Technical Reinforcements Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Technical Reinforcements Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Technical Reinforcements Inc does not offer free project estimates.
No, Technical Reinforcements Inc does not offer eco-friendly accreditations.
No, Technical Reinforcements Inc does not offer a senior discount.
Yes, Technical Reinforcements Inc offers emergency services.
No, Technical Reinforcements Inc does not offer warranties.
Technical Reinforcements Inc offers the following services: Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)
Website design, Application design, Website/email hosting.

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM