Technical Reinforcements Inc

Description of Work: We bought a Big Deal for 2 hours of computer help. It's been awhile, so I don't remember all the details, but we were very pleased with the guy. He showed up on time, was very pleasant and knowledgeable, cleaned things up, solved a couple of annoying problems, and coached us on doing some future maintenance ourselves. I would definitely hire them back again.

Description of Work: This took place so long ago I do not remember what happened. It must have been a decent experience otherwise I would remember what happened

Description of Work: Arrian came out to "clean up"my compt...and install my Kindle fire.He sold me a part of the "wire less " and said the comp...would run better.He said the machine was getting older but I shouldn't have any major problems..Three days later we called because we coulldn't get the machine to quit "cashing".He came out and told my partener that the machine was dying and there was nothing he could do and charged us $65.oo.Never again

Description of Work: He was in a hurry to get to the next appointment, and didnt do all I needed help on, made mistakes which caused problems

Description of Work: Flat fee for 2 hours. Tech able to get our wireless router working all over the house. Been in the house 4 years, had Comcast out 3 times, paid + $100 for a Geek Squad service call before them but no one could figure it out. Had an extra 90 minutes and he looked at a few other things. He left and all the little quirks we'd been working around were fixed!!

Description of Work: We had various computer problems which he repaired very quickly plus he showed us how to hook our laptop up to our television to watch shows we can only get on the computer.

Description of Work: Called to have them set up a new computer, re-network the computers, install a new router and make certain the computers/printers/peripherals were all working wirelessly. Adrian did a great job.

Description of Work: Technical Reinforcements Inc did computer repairs for us.

Description of Work: After my hard drive crashed, I was interested in trying to recover the data. The owner returned my call promptly and carefully listened to my situation, after which he advised me that while he had the software tools and expertise to make the attempt, the chance of recovery was not good. He noted that there are some companies that specialize only in data recovery and the approximate ball-park price they would charge. I ultimately decided not to go ahead with the recovery, and greatly appreciated his honesty in apprising me of the possibility of recovery and integrity in pointing me to other resources -- even if I did not ultimately use them. I would definitely turn to this company for future needs.

Description of Work: I bought an Angie's List coupon for this service which was suppose to be 2 hours of in-home service time for my computer. I told the technician over the phone that I wanted a back up hard drive installed. He told me the type to buy before the appointment and I did so. When he got to my home, he could not install it nor could he do any of the other requests that I had and said he was sorry but my hard drive was faulty and the other items I wanted were not possible so he did not charge me. Since I work in landscape design I was not able to take the time during the summer to get another hard drive. I received a call in the Fall saying my coupon was expiring and I better use it. I told the caller what had happened and they had no idea but said they would send out another technician. The technician arrived and I gave him the hard drive. He said he could not install it and something must be wrong with my 2 year old computer. Nothing else seemed wrong with it. He suggested I buy a new computer and then I could hire him to transfer all of my data to the new computer. If a computer tech just suggests the best fix is buying a new computer and has no other solution but is happy to take my money, I could have done that myself. This was either the case of incompetence or a complete rip off. To make it worse, I received a statement from the company with a note saying that because they made 2 house calls and the coupon is expired, they have no other requirements to fulfill. In the time it took to get them out to my house and waste my money on a back up that probably doesn't fit my machine, I could have hired someone who could have diagnosed the issue, rather than saying I needed to replace a two year old computer. Furthermore, I will never, ever buy another Angie's List coupon as this is not a trustworthy source.

Description of Work: He set up a hard drive for storage and set up a laptop connection to my TV and set up a time machine back up.

Description of Work: fixed itunes and network problems wonderfully

Description of Work: I placed a call to Technical Reinforement just to find out if they could help me with an unusual problem after installing windows 7. They were kind enough to talk to me for 10 minutes and walk me through the most appropriate next steps even thoough those steps did not include having them come out for a service call. I was impressed by the honesty of this company working to help me through an issue.

Description of Work: they came out and repaired our desktop. Internet Explorer was not working and there were various viruses that needed attention.