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Prestige Carpet Cleaning & Upholstery

Carpet Cleaning, House Cleaning, Window Cleaning,

About us

Family owned & operated. There are 3 employees with our company, Andrew, Mike & his wife Amanda. Andrew & Mike do the majority of the physical labor while Amanda does the house cleaning and helps occasionally with other jobs.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial cleaning of carpet, upholstery, office, area rugs, water damage, window, gutter, mold remediation, ice dam removal, garage clean outs, property preservation & bat removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

3.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
31%
4
7%
3
4%
2
4%
1
54%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
3.8
responsiveness
3.6
punctuality
3.8
Showing 76-83 of 83 reviews

Karin E.
08/2012
5.0
carpet cleaners
  + -1 more
It went perfectly.
Description of Work: I have used Prestige 4 times now. I have used several other companies over the years but Prestige is by far the best. They cleaned all my carpets including my Turkish rugs. Beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christopher H.
06/2012
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: We had a good experience with Mike and Amanda. They were prompt, friendly, professional. They got right to work. Amanda was pregnant with their first child and feeling a little queasy. I gave her some saltines and soda and left for work. All was clean and in place when I returned home. There were a few spots that I wondered might need more work, or they might tell me they weren't able to get rid of them. I called a few times about that, but also that I'd like to use their other servcies, such as window cleaning, or gutters etc. They didn't return the call. This was odd, because Mike has always been prompt with phone calls. My only assumption was that something must be terribly wrong. I would not assume if you have not heard from them that it is because of lack of responsibility. I did not get that impression. I also do not know if Angie's list necessarily send the money until the service has been performed. So if they have not done the service Angie's list will refund your money, from past experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Dawn A.
05/2012
1.0
house cleaning
  + -1 more
They did not show or call.
Description of Work: This company recently advertised on Plum District for a housecleaning PLUS 10 windows. I checked Angie's List prior to purchasing the deal and proceeded to purchase. It was difficult to get the job scheduled, I rearranged my entire day to be here this morning when they showed up .. THEY NEVER SHOWED or CALLED. I have left messages and emails since first thing this morning with NO RESPONSE. I am out money and am thoroughly disappointed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Kellie E.
05/2012
1.0
window cleaning
  + -1 more
Never heard from them!!!!
Description of Work: I purchased a group on for this company and have tried numerous times to contact the company and they have NEVER called me back!!!!

Rating CategoryRating out of 5
responsiveness
1.0

$59

Loreal G.
05/2012
1.0
carpet cleaners, house cleaning
  + 0 more
Horrible
Description of Work: Never received service because i never received a response and could not get ahold of snyone for past 3 weeks. Have left emails and phone messages. No response. Dont get scammed by this company like me. Still trying to get ahold of them to get my money back. Big dissapointment in angies list first and last time using it i feel like i paid to get a credible company to clean yet feel scammed.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$79

Dr Bernard L.
03/2012
5.0
house cleaning
  + -1 more
see above.
Description of Work: I took advantage of an $89.00 coupon they offered for 3 hours of housecleaning plus 10 windows cleaned (inside only). In the end, we use the time for the windows (15 minutes?) tor the cleaning. In order to finish the job, Mandy actually stayed for a full 4 hours and was not looking for additional money. She was courteous, pleasant, and professional. When I noticed she missed a place or two (because she's not used to the house on a first visit) she was completely happy to redo and correct--and the place now sparkles. Much appreciated Mandy's fairness and commitment to doing a really good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Prestige Carpet Cleaning & Upholstery
Thank you so much for the review Member!! Can't wait to hear from you again!!

John M.
02/2012
5.0
carpet cleaners
  + -1 more
Prompt and efficient.
Description of Work: House cleaning-carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prestige Carpet Cleaning & Upholstery
Thanks! I enjoy every visit to your home! I'm happy to have you and Honor as clients!!! ~Mandy

Jane G.
01/2012
5.0
carpet cleaners
  + -1 more
Wonderfull experience!!!
Description of Work: Came the day after I called. Did a wonderful job with no problem moving furniture. They did not change the price or try to sell us more then the quote on the phone. Friendly and carefull with furniture and pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Prestige Carpet Cleaning & Upholstery
Member, thank you so much for the wonderful review we look forward to cleaning for you next year!!

Contact information

5421 Elm Grove Ave, Minneapolis, MN 55428

www.prestigecleanouts.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Window Cleaning,
Upholstery Cleaning,
Gutter Cleaning,
Oriental Rug Cleaning,
Biohazard Remediation,
Mold Testing & Remediation,
Roof Cleaning,
Animal Removal,
Roof Ice/Snow Removal,
Pressure Washing

FAQ

Prestige Carpet Cleaning & Upholstery is currently rated 3.6 overall out of 5.
Prestige Carpet Cleaning & Upholstery accepts the following forms of payment: Check
Yes, Prestige Carpet Cleaning & Upholstery offers free project estimates.
No, Prestige Carpet Cleaning & Upholstery does not offer eco-friendly accreditations.
No, Prestige Carpet Cleaning & Upholstery does not offer a senior discount.
Yes, Prestige Carpet Cleaning & Upholstery offers emergency services.
Yes, Prestige Carpet Cleaning & Upholstery offers warranties.
Prestige Carpet Cleaning & Upholstery offers the following services: Residential and commercial cleaning of carpet, upholstery, office, area rugs, water damage, window, gutter, mold remediation, ice dam removal, garage clean outs, property preservation & bat removal.

Contact information

5421 Elm Grove Ave, Minneapolis, MN 55428

www.prestigecleanouts.com