About us
Business highlights
36 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.7570 Reviews
Filter reviews by category
Showing 126-150 of 570 reviewsMike B.
02/2018
plumbing, water heater repair
+ 0 moreThis was the best experience we've had for a last minute need this fixed quick kind of repair. Our water heater broke after business hours and any calls had to wait until I got home from work. I contacted a few places through Angie's List and the first one to respond was Plumb Right. We're so happy they did! They came early the next morning, discussed our options, and went right to work removing the old and installing the new. Polite, friendly, informative and professional all around. We will be calling again!
Description of Work: Water heater replaced
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Yes, I recommend this pro
Sheila R.
02/2018
plumbing
+ -1 moreThe plumber was extremely helpful. He explained what needed to be done to correct problem which was very costly. We didn't want to spend that at the time. He tightened everything and explained that no water was getting into the wall. Since no damage was being done, it was safe to not replace pipes
Description of Work: I replaced the tub faucet and couldn't stop it from leaking
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Yes, I recommend this pro
James M.
01/2018
plumbing
+ -1 moreFinally the job - part one of two. They just finished the changes to the industrial looking gas pipe banister rail and it looks AWESOME. No joke, it looks exactly the way I hoped it would, better even!! The job took a little longer than anticipated and was a little more complicated than expected but thankfully that didn't incur a higher bill. The job was performed for the quote provided and the results are perfect. Erik was the name of the gentleman who performed the work and I couldn't be happier with him. I'm looking forward to him returning next month to install the shower!! THANK YOU, ERIK! THANK YOU, PLUMB RIGHT!!
Description of Work: I've had two very good experiences with Plumb Right. I really love these guys and I'm generally a little skeptical and cynical of contractors due to having been burned a few times before. The customer service overall is excellent. It's easy to get in contact with them beyond calling (who likes calling anyone these days?!) via their website, email, Facebook or Angie's List. They're super responsive, getting back to you usually within an hour if not the same business day. They're friendly, polite and super helpful. Before getting any work done they get 3 stars. Soooo many contractors never get back to me, call and leave me long voicemails, tell me they're too busy... I know this is a basic expectation and should be easy to meet but time and time again, I'm surprised by how often others #epicfail at this but Plumb Right gets the #EPICWIN. Next is their approach to estimating and planning... I wanted a shower installing in our carriage house above our garage and an addition to an industrial looking bannister rail leading up the stair that is made from gas piping (installed by the previous owner). The guys from Plumb Right came out within 24 hours to look at the space and to provide me with a free estimate, no call out charge - another #Win and justification for the 3 stars. What put them up at 4 stars is HOW they performed the estimate. I'm baffled when contractors pull numbers from thin air after taking a quick 30-second look at a job. Frankly, that approach ****** me. I want to understand HOW an estimate is calculated, I want logical, rationale and transparency not a 'gut feel' or 'ball park' because you can't be bothered or aren't able to provide me a better idea: I want to understand dimensions, materials, the steps that will be performed to execute the job, the rough level of effort, benchmark cost data if possible... These guys had their tape measures out, got on their knees, on their tip toes, they created a sketch to talk me through several different ways of performing the job, several risks that might incur additional cost during the job, several different trim levels and how those would alter the cost... perfect!!! Their quote fell in the middle of several others I received beforehand but of all of them. It wasn't the most expensive and it wasn't the most expensive, but I was most confident in the estimate Plumb Right provided me.
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Yes, I recommend this pro
$510
Sarah L.
12/2017
Erik identified that actually it was just the dishwasher leaking, no plumbing issues involved. He was prompt, efficient, friendly and answered some miscellaneous plumbing questions I had unrelated to this incident. If I run into plumbing issues in the future, I will be calling them back.
Description of Work: I had a leak coming from my kitchen through the family room ceiling below. I thought it was a broken pipe.
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Yes, I recommend this pro
$230
Barb M.
12/2017
plumbing
+ -1 moreGreat. Plumb Right sent someone over the same day. He was courteous, professional and quick. Yes, I would hire Plumb Right again.
Description of Work: Small pin hole leak in a pipe in our downstairs bathroom
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Yes, I recommend this pro
$360
Response from Plumb Right
Jane W.
11/2017
plumbing
+ -1 moreThe plumber was polite and listened to my concerns. He did warn me that he was not sure the replacement of parts in the toilet would resolve the hammering problem. I appreciated his honesty, but, as things go, the toilet fix did not entirely resolve the noise. I wish the plumber had been more imaginative/creative with his approach, but I believe he tried and was sincere. Wish I had been given more options and he had not discounted potential causes. I landed up calling another plumber who made more progress with the problem. I'm told that these hammering problems can be difficult to resolve. As to the laundry tub drain, plumber sold me a liquid, natural drain cleaner.
Description of Work: Non-traditional water hammering & laundry tub drain
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Yes, I recommend this pro
$560
Virgie R.
11/2017
plumbing
+ -1 moreIt went well - they always do an excellent job.
Description of Work: Problems with toilet operation and drain clog.
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Yes, I recommend this pro
Scott R.
10/2017
plumbing, drain cleaning
+ 0 morePerfectly. Costs were reasonable, cleanup easy, work performed flawlessly, honored the coupon. Work lasted 4.5 hours, he had a difficult time getting through the roots as they were spread out throughout my line and it hadn’t been cleaned properly in 20 years. He worked fast and efficiently. Inspected the sewer line with a camera to ensure it was totally cleaned out.
Description of Work: Initially we needed a clog cleared. After discussion of clog history, they encouraged me to clean out to the street and we found several roots that they eradicated. They then went the extra step of contacting the city to get the map of where the sewer line runs as I live in the middle of a short block and my sewer apparently runs through my neighbors back yard. They assured me we went the entire length of 155 feet and my sewer should be good for two years.
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Yes, I recommend this pro
Fikret C.
10/2017
plumbing
+ -1 morePlumbright's team were punctual and very courteous. After removal of the previous homeowner's dishwasher revealed no wall insulation behind the unit, Plumbright recommended we install some and offered to finish the install at a later date at no extra cost. Recommended.
Description of Work: Installation of new dishwasher with piping and vent.
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Yes, I recommend this pro
$798
Response from Plumb Right
JENNIFER R.
09/2017
plumbing
+ -1 moreThey are THE BEST! They don't look for ways to charge you for more than what the job requires. They are very honest, professional, responsive and perform quality work!
Description of Work: Plumb Right came out to fix a leaking toilet but I have used them a number of times for different things. From replacing bad fixtures under a sink to an urgent call for help with a powerless sump pump and flooding basement.
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Yes, I recommend this pro
$200
Response from Plumb Right
James H.
08/2017
plumbing
+ -1 moreHe was very helpful, he checked on the parts that needs to be replaced & help in ordering the parts that were on warranty, & installed & made sure that the parts fit & worked properly, & since the parts was covered by the warranty, their was cost for us on the parts of the faucet. the guy who did this his name is Devon, was the same guy who comes to us on every service call we make with Plumb Right, we request for him every time we need a service. He always does a great job.
Description of Work: Repaired the faucet in the kitchen, ordered the parts that are on warranty
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Yes, I recommend this pro
Bruce C.
07/2017
plumbing
+ -1 more2nd time used. Work both times very professional and little price but worth price because done right first time.
Description of Work: Water softener installation
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Yes, I recommend this pro
Fernando D.
07/2017
drain cleaning
+ -1 morePlummer came said it needed to cut out the drain, shut off the water and cap it. Asked for the credit card number before started the work and said he was going to call back when the work was completed. He never called and off course charged my credit card immediately.
Description of Work: Needed to fix a water line underneath the sink.
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$389
Response from Plumb Right
David K.
07/2017
plumbing, water heater repair
+ 0 moreThey looked at the old water heater and provided me with several options and an estimate for each. I decided to use them and selected a replacement system. They had difficultly getting the house water to turn off completely because one of the two valves had failed, so they also replaced the valve with a more reliable ball-valve. They did a nice professional looking job and cleaned-up afterwards. I will use them again for future plumbing needs.
Description of Work: Water heater needed to be replaced since it was starting to leak.
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Yes, I recommend this pro
$1,700
Bobbi M.
06/2017
plumbing
+ -1 moreThe house shut off with the street was quick, the valve replaced and we were back in business
Description of Work: Main shut off valve replacement
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Yes, I recommend this pro
$650
Anne C.
05/2017
plumbing, water heater repair
+ 0 moreThey came the same day I called and determined 2 things: 1 - a leaking pipe above & dust/cobwebs could cause the pilot light to not stay lit 2 - I will need a new water heater soon. They fixed the pipe right then, which would have to be done anyway, and made sure my water heater stayed lit. This allowed me time to save for a new water heater. I will definitely use them for future service. I selected this company because they are local, family-owned (like the one I work for), had good reviews, and the owner's last name just happens to be the same as mine! (No relation.)
Description of Work: My water heater pilot light wouldn't stay lit. I used the Angie's List coupon for $25 off any service.
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Yes, I recommend this pro
$300
Douglas V.
05/2017
plumbing
+ -1 moreMost of work done by employee Matthew and it was very good work. I would recommend this company and Matthew to enyone else.
Description of Work: Replacement of both faucets from basement to front and back outside hose hookups, work done on 2 separate occasions.
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Yes, I recommend this pro
Dawn S.
04/2017
plumbing
+ -1 moreVery well. It was around the Easter holiday. Matthew came (same day) the evening before Easter but couldn't do anything until it could be scheduled with the city. They took care of contacting the city and getting it set up. Very prompt and professional.
Description of Work: Replace the main water valves into the home.
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Yes, I recommend this pro
$550
RYAN L.
04/2017
plumbing, home remodeling
+ 0 moreMatthew was terrific. He quickly solved the issue I asked him to address to my complete satisfaction, coached me on how to finish the vanity install, and then offered to walk around my house and evaluate the plumbing since we just purchased it and were getting ready to move in. During the walk around, he provided great advice on the toilets, water heater, and kitchen drain assembly. And none of it was a sales pitch or an effort to get another project out of the visit. He was genuinely helpful. Also a really nice guy. At the end, he charged for the service trip, and that was it. Couldn't be more pleased.
Description of Work: Removed a wall pipe from the bathroom that I could get loose
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Yes, I recommend this pro
$59
KEVIN J.
03/2017
water heater repair
+ -1 moreGreat service, fast, clear communication. Made it easy for us.
Description of Work: Replace Water Heater
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Yes, I recommend this pro
Karen G.
03/2017
plumbing
+ -1 moreI have to say I wish I could write 2 reviews. One on the work and another on the price. The tech that came was actually early, very nice, identified the problem quickly and had it fixed in short order. It was same day service. The problem comes in with the pricing. The tech arrived at 2:30pm and the work was finished by 3pm. Very nice. However he then proceeded to charge me $427! I asked how much of that was parts and how much was labor. He was unable to tell me. I asked again, and again he couldn't say for sure but he "thought" the part was "around a hundred dollars". So I said $59 to drive to house, $100 for the part (he thinks) that means I am paying $268 for a half hour of labor. What kind of company can't tell you how much a part costs and how much the labor costs are for your particular job? He told me I could call the office but that they don't usually itemize the costs. He said that some of that is overhead, truck and so on. I said isn't that what the $59 fee for simply driving to my house is for. He went on later to say that that is how flat rate pricing works. I would have paid the same if my job would have taken 3 hours to do. I said "Well that makes me feel just great. Because I am lucky enough to have a job that was quick and easy I get screwed on cost so someone who has a more difficult and time consuming job gets a great deal" Bottom line my job was very overpriced. If you have a small job I would not recommend this company. However, if you have a large job, you will get an awesome price.
Description of Work: They came and replaced a cartridge in the shower faucet system.
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$427
Kevin H.
03/2017
plumbing
+ -1 moreWork performed was fine. The price was high for less than one hour of work.
Description of Work: Repair leaking water softener inlet/outlet.
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$347
Peter L.
03/2017
plumbing
+ -1 moreMathew did a great job! He completely re did the pipes under the sink quickly and efficiently, fixing a code issue, and replacing another corroded pipe that was about to fail. (That failure would have created a huge flood.) Mathew arrived on time, was very efficient, answered all of my questions that he had probably heard countless times before, and also gave some advice on a different sink and other services they can provide. The cost was less than I was expecting to pay. Have used Plumb Right before and definitely will use them again. Thank you!
Description of Work: In what is probably a familiar story, started to replace a corroded pipe under the kitchen sink, and discovered that there was more to be fixed than just the one pipe. Since I thought all/most of the pipes would need to be replaced, I decided I did not want to deal with it and called Plumb Right.
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Yes, I recommend this pro
DAVID H.
02/2017
plumbing, water heater repair
+ 0 moreI called Plumb Right at 1:30 on a Friday afternoon with a Hot Water heater that ceased to provide hot water. I had tried some simple troubleshooting and determined it was beyond my basic skills. The call center said they'd have someone out between 2:00 and 4:00pm, same day. At 2:30, I got a call saying they were stuck on a job and might be running a little late, but they showed up at 3:40 so still within the window they stated. Two plumbers showed up and did some simple diagnostics. They told me what they suspected (based on the error code) and what the cost would be. They also told me two other potential things it might be. I asked what a full replacement would cost and they gave me two quotes on different models (one standard and one high efficiency). They also said that if it wasn't the fix they suspected, there would be no charge for the parts. In the end, it turned out they were right... they needed to replace the burner. Cost $300 plus a $60 trip charge (which they told me when I called initially). About 10% of the cost for a full replacement. They were done from start to finish in 20 minutes, pleasant and professional. Accept cash, check or charge as methods of payment. I would definitely use them again.
Description of Work: Burner replaced on a hot water heater
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Yes, I recommend this pro
$360
tremaine T.
02/2017
plumbing, wells
+ 0 morei called this morning and asked if i could speak to someone that could give me an idea of what king of price range, and install time, replacing a sump pump and installing a new battery powered backup sump pump. i was told no one is available to give me that information. i then asked if i could leave my name and number and have someone call me back and have a conversation with me about my project. i was told no....the company does not do that. i was told that i can make an appointment and have a plumber come out to my house and answer all my questions. i was also told there would be a $59 charge for someone to come to my home to talk to me. REALLY? you expect me to pay someone $59 to talk to me??? what ever happened to customer service?? how hard is it to have someone return a call and extend a potential customer some courtesy? by the way, i did find a plumbing company willing to talk to me on the phone and answer all my questions and they did it for FREE with no strings attached. the name of that company is CENTER POINT PLUMBING, also on angies list. i called PLUMB RIGHT first because of all the good reviews they had about sump pump installation. i guess there are a lot of people that enjoy being screwed for a service call to have a short, simple conversation. PLUMB RIGHT had my business in the palm of their hand if they had just treated me with a little consideration!!
Description of Work: i am in the market for a new sump pump to replace my existing sump pump and also a backup battery powered sump pump system in case the primary fails for any reason
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Response from Plumb Right
Contact information
6900 Winnetka Cir, Minneapolis, MN 55428
http://www.callplumbright.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
PM065179
Trade License Locale
Minnesota
Trade License Authority
Minnesota: Contractors
Trade License Expiration
12/31/2024
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Wells and Pumps,
Natural Gas Lines,
General Remodeling
FAQ
Plumb Right is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Plumb Right accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Plumb Right does not offer free project estimates.
Yes, Plumb Right offers eco-friendly accreditations.
Yes, Plumb Right offers a 5% senior discount.
Yes, Plumb Right offers emergency services.
Yes, Plumb Right offers warranties.
Plumb Right offers the following services: Repair/Replace Water Lines • Faucets • Sinks • Toilets • Disposals • Water Heaters • Water Softeners • Sump Pumps • Install/Fix Gas Lines for Stoves & Dryers • Icemaker Lines • Unclog Slow Moving Drains • Free Estimates for Bath & Kitchen Remodeling • Check out our web site for more information on services.
No main drains.
No condos.
Contact information
6900 Winnetka Cir, Minneapolis, MN 55428
http://www.callplumbright.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
8:00 AM - 4:00 PM