Plumb Right

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumb Right- is a family owned and operated full-service plumbing company working in the Twin City Metro area since 1988. Winner of the North Dakota/Minnesota Better Business Bureau Torch Award for Ethics 2015-2016. We are committed to providing the best plumbing service at a fair and competitive price and dealing honestly and fairly with our customers. Plumb Right uses a straight forward pricing system with options so our customers always know what the exact price is before any work begins. We offer convenient two-hour appointment windows and answer our phones 24/7 so we are always available if you need us for an emergency. We offer Saturday appointments at Mon-Friday rates. we offer a 100% Satisfaction Guarantee. We offer two-year warranties on all parts furnished by Plumb Right and all labor performed by our technicians on new installations. All our employees are drug tested, background checked and professionally trained. We understand our responsibility to the environment and our community. Our customers have the opportunity to join our membership club that gives you a discount on all services. Fully licensed by the State of Minnesota and carry local city licenses including Minneapolis and St. Paul.

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Repair/Replace Water Lines • Faucets • Sinks • Toilets • Disposals • Water Heaters • Water Softeners • Sump Pumps • Install/Fix Gas Lines for Stoves & Dryers • Icemaker Lines • Unclog Slow Moving Drains • Free Estimates for Bath & Kitchen Remodeling • Check out our web site for more information on services.

Services we don't offer

No main drains. No condos.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7570 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 570 reviews

Heidi R.
01/2023
5.0
plumbing
  + -1 more
They responded quicklyy and were very efficient. Happy to answer any and all questions i had. Highly recommend for any future plumbing needs. Won't hesitate to call them again.
Description of Work: Replaced water heater and water softener.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Plumb Right
Thank you so much for the kind review! We value your business. Have a great weekend.

Cheryl N.
01/2023
5.0
plumbing
  + -1 more
Devon did a great job, he explained in a way I could understand everything that needed to be done, I was extremely impressed with how helpful he was. Thank you Devon. I will be calling again in the spring to get work done
Description of Work: We needed some plumbing brought up to code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumb Right
Thank you for the kind review. Have a wonderful day and we look forward to hearing from you in the spring!

Dan F.
11/2022
5.0
plumbing
  + -1 more
Always great - came out on a Sunday evening for an emergency. We figured the source of the leak out by the time they arrived, but always courteous and speedy. Especially in emergencies - if you are in the Twin Cities, they are a MUST!!
Description of Work: A leak in my ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Plumb Right
Thanks for the amazing review and for your business!

Amanda B.
10/2022
5.0
plumbing
  + -1 more
Immediate fix and very quick availability. Would hire again.
Description of Work: leaky kitchen pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

B M.
09/2022
1.0
plumbing
  + -1 more
This was the biggest ripoff I've ever experienced. I purchased the comfort height toilet and the PlumbRight service person, Matthew, charged me $564.xx for the install. There was a replacement of the water line and value right at the toilet. Nothing major and every maintenance person I've checked with agreed I was totally ripped off by this company. I would never recommend them to anyone. Taking advantage of people just because you can is horrible.
Description of Work: Toilet Install (I purchased the toilet)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$564

Wendy S.
07/2022
5.0
plumbing
  + -1 more
The clog released during the inspection so no need to clean it. The plumber filled the sink and checked it several times to confirm it was clear. I have used Plumb Right several times. It is always a great experience.
Description of Work: Clogged sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher H.
06/2022
5.0
plumbing
  + -1 more
It went really well. Mathew did a great job and we appreciated his flexibility since the job was added to his schedule at the last minute and in the evening.
Description of Work: install new faucet and re-plumb beneath the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Plumb Right
[Member Name Removed], Thanks for the good review! I am glad everything worked out and have a great week!!

Chester D.
04/2022
5.0
plumbing
  + -1 more
Thomas replaced a saddle valve and checked the operation of the humidifier. Thomas was so thorough that I can hardly wait for him to come back and service the rest of our plumbing at our new home. The water softener especially.
Description of Work: Replace saddle valve, Check humidifier, drained water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Plumb Right
Thank you for your excellent review! We value your business and congrats on the new home!

Patrick W.
04/2022
5.0
plumbing
  + -1 more
Extremely well. Great communication and quick repairs with decent pricing. Thank you!
Description of Work: Non emergency repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Plumb Right
Thank you for the great review. We thank you for your business!

Maria T.
02/2022
5.0
plumbing
  + -1 more
Great company! The texting software through Angi malfunctioned and my appointment was not confirmed, but they sent a plumber anyway. Thomas was great - professional, fixed the faucet quickly. Thank you!
Description of Work: Leaking shower faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Plumb Right
Thank you for your great review. I am so glad we were able to help! Have a great day.

Kyle W.
12/2021
2.0
gas leak repair
  + -1 more
**To be clear, my comments are in regard to quotes and estimates - I have not had any actual services performed by this company. Company will not quote or estimate a job over the phone and charges $69 to have someone visit to give you a quote. Seems silly to me that you can't estimate a job if I tell you how many feet of copper you'll need, and other pertinent details. But, they made my decision easy - I will find another company that will.
Description of Work: Asked for quote to run a gas line
Rating CategoryRating out of 5

Carol Z.
12/2021
1.0
plumbing, water heater repair
  + 0 more
Unbelievably and laughably bad. I emailed and asked for an estimate for replacing a 40 gallon water heater. I gave the location and indicated I would prefer not have to have an onsite estimate. Waiting for someone to come during their usual two hour windows and then having multiple visits during the pandemic are not the way I want to do business. This is the reply I received: "Thanks for your reply. We do not do ballpark estimates. " Have a great day. Holly Blaser Administrative Support, Office Manager (763) 561-3306 6900 Winnetka Circle #350 Brooklyn Park, MN 55428
Description of Work: replace existing water heater

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0


Dan F.
09/2021
5.0
plumbing
  + -1 more
The particular faucet used a proprietary drain system - if I had any other style of faucet put in, it would have cost an extra $700 in labor. Erik instructed me to buy a replacement version of the same style of faucet - and I saved all of that money. This is why Plumbright is the best! They are honest, punctual, professional and they help me get the job done right for my tenants. Can't recommend them enough!
Description of Work: Installed a bathroom faucet and new stops in one of my rental units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Plumb Right
Thanks for the thoughtful review! Here at Plumb Right we are always here to help and we try to give as many options as we can for our customers. Have a wonderful day!!

SVETLANA M.
05/2021
2.0
plumbing
  + -1 more
As soon as I mentioned that repair needs to be done for the property that is rented out, I was told they are not taking landlord requests.
Description of Work: Estimate for Water Softener Repair/Replacement

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0


Jim C.
05/2021
5.0
plumbing, water heater repair
  + 0 more
Everything as far as I know was wonderful with the interactions I had with them.
Description of Work: Need 40 Gallon, 40,000btu (approx), tall, 12 yr water heater installed in a triplex. Also want second bid for labor only as I may choose to purchase heater on my own. Current heater is starting to rust but not emergency.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Plumb Right
Thank you. Have a great day!

MARTIN K.
04/2021
5.0
plumbing
  + -1 more
Great. Thomas was courteous and professional, and kept me informed about everything that needed to be done. He was able to get all the work done (including going out and buying a new battery) in under 2 hours. Plumb Right kept me informed via emails and texts exactly when Thomas would arrive. Overall, it was a great experience.
Description of Work: Install new battery for backup sump pump; check that both sump pump and backup sump pump were in working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Plumb Right
Thanks for the great review!! We are here to help.

Bob H.
02/2021
5.0
plumbing, water softeners, home remodeling
  + 1 more
👍 great Would definitely call them again!!!
Description of Work: New humidifier and faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Plumb Right
Thanks! We value your business!! Take care.

Chester D.
02/2021
5.0
plumbing, water heater repair
  + 0 more
GREAT! Got home Friday afternoon and discovered water in the basement. The hose for the drain pan for the water heater was plugged and the pan had holes in it, water everywhere. Shut off the water and started to mop up when I realized - FRIDAY NIGHT = Find a plumber. All closed. Finally found one that was still answering the phone. Plumb Right answered the phone and promised someone in a half hour. Pricing seemed reasonable, what choice did I really have. They were here by 5:30pm and finished around 7:30pm. First plumber got here and started cleaning up and removing the old tank and about 45 minutes later the second plumber showed with the new tank. We had to clean up the water and find a new drain pan and then they corrected the plumbing problems created by the last installation. They really knew what they were doing and took great care to keep the house clean and then cleaned up after themselves. Did I mention that it was below zero. I expected the final bill would be more than they quoted, but it was exactly what they quoted. There was a charge for after hours, but considering the competition (there was none) even my wife was happy. Erik and Devon were super nice and I just stayed out of their way. It was the best experience I have had with a plumber in years.
Description of Work: Friday Night water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Plumb Right
Thanks for the great review! We love helping people. Have an excellent day.

Lane R.
02/2021
5.0
plumbing
  + -1 more
Fantastic job as usual. There's a reason we are repeat customers of Plumb Right: expertise and quality.
Description of Work: Toilet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Plumb Right
Thanks for the positive review! Stay warm and have a great week!

Julie W.
02/2021
5.0
plumbing
  + -1 more
Great - done on time and gave a recommendation that saved a lot of $$.
Description of Work: Repair of shower faucet handle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Plumb Right
Thanks for the compliment! We are here to help. Have a great day.

Rene S.
01/2021
5.0
plumbing, home remodeling
  + 0 more
Thomas was courteous,, friendly, professional and well prepared to fix my leaking line pipe. He replaced the defective pipe. I will rehire him again. Proceeded to show him a kitchen faucet I would like to replace. He will comeback when I am ready to get the job done. He said this will save me money because I do not have to pay for diagnosis when I have it done. Just have to pay for labor. I have a faucet coming from Home Depot.
Description of Work: Repair leaking line pipe that delivers water to my bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122.11

Response from Plumb Right
Thanks for the good review! We are here to help.

CAROL K.
01/2021
5.0
plumbing
  + -1 more
Fast, efficient, and courteous service.
Description of Work: Replace leaking main water supply shut off valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Plumb Right
Thank you for the kind review!

Kelly R.
01/2021
5.0
plumbing
  + -1 more
I had a toilet installed 2 years and 14 days ago and noticed a small leak. The warranty is 2 years so technically I was outside the window, but the tech kindly tightened a bolt that had come a little loose and did not charge me anything. Very friendly and quick.
Description of Work: Toilet leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumb Right
I am so glad he was able to help you out! Thank you for your business and Happy New Year!

JoAnne M.
01/2021
5.0
plumbing
  + -1 more
My experience with both plumbers was wonderful. Thomas came out on the weekend to assess the problem. Matthew arrived a couple of days later to fix a problem that was caused when I had my bathroom rehabbed. The original plumber had not installed it correctly and the tank always jiggled. Their solution had been to put plastic shivs in which never stayed put. I am thrilled that the tank is now very secure. I highly recommend Plumb Right.
Description of Work: Toilet was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Plumb Right
Thanks for calling us! We are here to help! Happy New Year!!

Bradley D.
12/2020
5.0
plumbing
  + -1 more
It went great. He had to cut open our drywall ceiling to find an existing line, and tie into it. He tied into an existing line to get the job done with minimal required holes into our ceiling. Very impressed with the professionalism and the very reasonable pricing.
Description of Work: Run additional water line to kitchen faucet, replace faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Plumb Right
Thank you for the good review. We are here to help!

Contact information

6900 Winnetka Cir, Minneapolis, MN 55428

http://www.callplumbright.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PM065179
Trade License Locale
Minnesota
Trade License Authority
Minnesota: Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Wells and Pumps,
Natural Gas Lines,
General Remodeling

FAQ

Plumb Right is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Plumb Right accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Plumb Right does not offer free project estimates.
Yes, Plumb Right offers eco-friendly accreditations.
Yes, Plumb Right offers a 5% senior discount.
Yes, Plumb Right offers emergency services.
Yes, Plumb Right offers warranties.
Plumb Right offers the following services: Repair/Replace Water Lines • Faucets • Sinks • Toilets • Disposals • Water Heaters • Water Softeners • Sump Pumps • Install/Fix Gas Lines for Stoves & Dryers • Icemaker Lines • Unclog Slow Moving Drains • Free Estimates for Bath & Kitchen Remodeling • Check out our web site for more information on services.
No main drains. No condos.

Contact information

6900 Winnetka Cir, Minneapolis, MN 55428

http://www.callplumbright.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM