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NOOK & CRANNY CONCIERGE SERVICES

4.4(
100
)

House Cleaning, Animal & House Sitting, Home and Garage Organization,

... +3 more

About us

Nook & Cranny was founded in March 2002 by Clare Riordan and Rhoda Mehl. They started the business as a house cleaning service with plans to be the best in the field. Six months into the business, Clare and Rhoda decided to make their own cleaning products. These all natural products are made from Rhoda's grandmother's recipe, using the basics of castile soap, baking soda, salt, lemon juice, and vinegar, empowered by essential oils of peppermint, tea tree and orange. This frees us from toxic chemicals which are not only offensive-smelling and bad for your lungs, but are also harmful to your home's surfaces. Inspired by they're vision and fueled by a passion to serve, they added many service options for their clients including linen services, dry cleaning, errand running and personal assistant service. Over this time they have also developed an extensive concierge network. Recently Nook and Cranny began offering comprehensive Home Management plans including developing a Household Manual. One year has turned into eight years. Along the way they have won many awards and gained local recognition, with our top award as Best Personal Concierge in MN Monthly 2008. Our Goals: Help you save and organize your time. Provide an inexpensive alternative to marriage counseling. Create world peace, one household at a time.

Business highlights

23 years of trusted experience

Services we offer

House Cleaning & Keeping including: dishes, making beds, laundry, errand running, house sitting, decluttering, organizing, personalized cleaning and more!. Pet care including: walks, feeding, pet-n-play.

Services we don't offer

Disaster renovation & Landscaping

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.4100 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
9%
2
8%
1
7%
Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Write a review
Showing 76-100 of 100 reviews
Joanne W.
05/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David P.
11/2012
3.0
house cleaning
  + -1 more
Took a week to respond.
Description of Work: Took a week to respond.
Rating CategoryRating out of 5
responsiveness
3.0
Andrea M.
07/2012
5.0
house cleaning
  + -1 more
Basement looks much better!
Description of Work: Desiree and Lauren were really hard workers. I appreciated their willingness to scrub an extremely dirty basement. I was in a bind and had just moved in, and was able to schedule the service less than 24 hours in advance. You two were great!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JENNIFER F.
05/2004
5.0
house cleaning
  + -1 more
THEY DID A GREAT JOB.
Description of Work: ONE-TIME CLEANING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ANDREW O.
05/2004
5.0
house cleaning
  + -1 more
unknown
Description of Work: GENERAL HOUSE CLEANING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
JUDITH D.
03/2004
5.0
house cleaning
  + -1 more
VERY GOOD BUT EXPENSIVE.
Description of Work: DUSTING, CLEANING COUNTERTOPS, BATHROOMS, MIRRORS, ETC.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MELISSA S.
12/2003
5.0
house cleaning
  + -1 more
THE CLEANING SERVICE I'VE ALWAYS WANTED. VERY PERSONALIZED, FRIENDLY, RELIABLE, AND A REAL FIND!
Description of Work: CLEANED OUR HOUSE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CHRIS & ANDY A.
12/2003
5.0
house cleaning
  + -1 more
THEY WERE SO QUICK AND THOROUGH AND VERY FRIENDLY.
Description of Work: THEY CAME AND CLEANED MY HOME.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2003
5.0
house cleaning
  + -1 more
GREAT PEOPLE! TAKES AWHILE FOR THEM TO GET BACK TO YOU, BUT IT'S WORTH WAITING FOR THEIR RETURN CALL. WILL HIRE AGAIN IN A NEW YORK MINUTE.
Description of Work: HOUSECARE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$60
JESSICA N.
12/2003
5.0
house cleaning
  + -1 more
unknown
Description of Work: CLEANING AND DECLUTTERING OF MY LIVING ROOM, DINING ROOM, KITCHEN, AND MASTER BATH.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
LESLIE S.
11/2003
5.0
house cleaning
  + -1 more
TOOK 3 WEEKS TO GET ME SCHEDULED IN FOR A CLEANING, A BIT SLOW BUT NOT TOO BAD. MY CLEANER IS KURT, THE FIRST TIME I EVER HAD A GUY! MISSED A FEW THINGS, SUCH AS CEILING FANS, TOP OF HUTCH AND THE BOTTOM SHELF OF MY TV CABINET. THE NOTE ADMITTED THE FIRST TWO, BUT MISSED THE LAST ONE ENTIRELY. STATED WILL GET THE MISSED ONES ON THE NEXT CLEANING. VERY FRIENDLY AND DID A PRETTY GOOD JOB. HIRED THEM TO DO BIWEEKLY CLEANING.
Description of Work: INITIAL CLEANING FOR A TWO-BEDROOM TOWNHOME.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$135
10/2003
3.0
house cleaning
  + -1 more
MY MAIN PROBLEM WAS WHEN AFTER THEY CLEANED THEY WOULD HAVE OBVIOUS OMISSIONS. ALSO THEY LEFT THE FLOOR VACUUM CLEANER ON MY SONS BED. AT LEAST ONCE THEY COME WITH NO VACUUM CLEANER AND ASKED TO USE MY VACUUM CLEANER. THEY WERE ALSO NOT PROMPT IN RETURNING CALLS. BUT THEY WERE VERY FRIENDLY AND NICE.
Description of Work: HOUSECLEANING
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$90
KIRSTEN M.
10/2003
4.0
house cleaning
  + -1 more
THE INITIAL CLEAN WAS QUITE EXPENSIVE AND THEY DID NOT SPECIFY WHAT WAS INCLUDED AND I WAS DISAPPOINTED AT HOW MUCH WAS MISSED. IT HAS TAKEN 3+ VISITS TO COMPLETE THE INITIAL CLEAN AND I WAS CHARGED AN EXTRA SERVICE CHARGE FOR ONE OF THE VISITS WHICH I HAVE DISPUTED AND THEY ARE RESOLVING TO MY SATISFACTION. CLAIRE HAS BEEN EXTREMELY HELPFUL AND RESPONSIVE TO MY REQUESTS FOR COMPLETION OF THE WORK.
Description of Work: INITIAL CLEAN AND BI-WEEKLY CLEANING.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
CATHY H.
10/2003
1.0
house cleaning
  + -1 more
IT TOOK ABOUT 3 WEEKS OF TRADING VOICEMAIL MESSAGES TO ACTUALLY TALK TO SOMEONE. I SCHEDULED AN ESTIMATE WITH THEM FOR 5 O'CLOCK ON A WEEKDAY WHICH WAS THE ONLY TIME THEY WERE AVAILABLE. I LEFT WORK EARLY FOR THE APPOINTMENT. THE NOOK AND CRANNY REPRESENTATIVE LEFT ME A MESSAGE AT HOME 15 MINUTES PRIOR TO OUR APPOINTMENT TO SAY THAT SHE WAS RUNNING LATE AND WOULDN'T BE ABLE TO MAKE IT TO MY APPOINTMENT AND THEN BE ON TIME TO HER NEXT APPOINTMENT AT 6. IF THAT'S THE WAY THIS COMPANY TREATS POTENTIAL CUSTOMERS, I DON'T WANT TO BE ONE. POOR PUNCTUALITY AND RESPONSIVENESS
Description of Work: NOOK AND CRANNY IS HIGHLY RATED ON ANGIE'S LIST, WHICH IS WHY I CALLED THEM.
Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0
LINDA D.
08/2003
5.0
house cleaning
  + -1 more
unknown
Description of Work: HOUSECLEANING
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$70
KAYMARIE C.
07/2003
5.0
house cleaning
  + -1 more
THEY HAVE DONE A VERY GOOD JOB OF CLEANING, BEEN VERY FLEXIBLE AND ATTENTIVE. THEY LEAVE A NOTE TELLING YOU WHAT THEY HAVE DONE. I AM VERY PLEASED WITH THIS SERVICE!
Description of Work: GENERAL HOUSECLEANING TWICE A MONTH.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
SERAKH P.
06/2003
5.0
house cleaning
  + -1 more
unknown
Description of Work: THEY DID A SUPERB JOB CLEANING MY GARAGE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
PETER A.
05/2003
5.0
house cleaning
  + -1 more
THEY HAVE BEEN VERY RESPONSIVE AND I'VE ALWAYS BEEN VERY HAPPY WITH EACH HOUSE CLEANING.
Description of Work: NOOK & CRANNY USES THEIR OWN LINE OF NATURAL CLEANING PRODUCTS--WHICH IS GREAT IF YOU HAVE KIDS OR ARE CONCERNED ABOUT CHEMICALS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
VIRGINIA B O.
05/2003
5.0
house cleaning
  + -1 more
I HAVE STATED A ON ALL BUT ONE OF THE QUESTIONS, HOWEVER, I THINK THE YOUNG MAN WHO DID THE ACTUAL WORK WAS A LACKING IN EXACTLY WHAT TO DO WITHOUT BEING TOLD. HE SAID HE HAD HAD ONLY THREE MONTHS EXPERIENCE SO THAT WOULD ACCOUNT FOR IT. HE WAS PLEASANT AND FOLLOWED INSTRUCTIONS VERY WELL. SO I WOULD SAY SOMEWHERE BETWEEN AN A AND B.
Description of Work: 2-1/2 HOURS OF CLEANING MY CONDO, INCLUDING BATHROOM, KITCHEN FLOOR AND BEHIND THE REFRIGERATOR, CEILING FAN BLADES, VACUUMING.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JANE L.
04/2003
5.0
house cleaning
  + -1 more
GREAT ENTHUSIASM AND CUSTOMER SERVICE.
Description of Work: INITIAL MOVE OUT/MOVE IN CLEANING FOR OUR HOUSE MOVE, THEN REGULAR MONTHLY CLEANING
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
04/2003
4.0
house cleaning
  + -1 more
THIS WAS THE FIRST CLEANING, WHICH WAS THOROUGH. THEY WILL NOT CLEAN SO THOROUGHLY IN THE FUTURE AND PRICE WILL BE LESS.
Description of Work: CLEANED BATHROOM AND KITCHEN, VACUUMED, DUSTED AND CLEANED VENETIAN BLINDS, WIPED DOWN WALLS, ETC.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
SARAH D.
03/2003
5.0
house cleaning
  + -1 more
unknown
Description of Work: HOUSE CLEANING. INITAL CLEAN WAS $300 FOR 2 UNIT DUPLEX.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CARREEN P.
01/2003
3.0
house cleaning
  + -1 more
unknown
Description of Work: HIRED TO CLEAN MY HOME EVERY OTHER WEEK. STARTED WITH TWO SESSIONS OF ''DEEP CLEANING'' AT A HIGHER RATE ( $135/TIME)--ONCE TO DO BATHROOMS AND KITCHEN AND A SECOND VISIT TO DEEP CLEAN THE REST OF THE HOUSE. HAD TO CALL THEM BACK AS WORK WAS NOT SATISFACTORY. OVERALL, FELT THIS ''DEEP CLEANING'' WAS A BIT OF A RIP-OFF, AS THEY DIDN''T ''DEEP CLEAN'', JUST DID REGULAR CLEANING, BUT CHARGED MORE FOR IT. AFTER 12 WEEKS OF REGULAR CLEANING, CANCELLED SERVICE AS MY HOUSE WAS NOT GETTING CLEANED WELL AND THINGS WERE CONSISTENTLY BEING MISSED (FORGETTING TO MOP FRONT ENTRY, NOT DUSTING WOODEN CHAIRS, MISSING TOP OF REFRIGERATOR, THE LIST GOES ON). I SPENT AN ENTIRE DAY CLEANING AFTER THEM AND WAS SHOCKED AT HOW DIRTY MY HOUSE HAD BECOME IN THE 3 MOS SINCE I HAD HIRED THEM. ALTHOUGH I REALLY LIKED THE STAFF MEMBER I WORKED WITH, THE ATTENTION TO DETAIL AND TIME SPENT IN MY HOME WAS UNSATISFACTORY.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$75
Maureen Kane B.
12/2002
5.0
house cleaning
  + -1 more
THEY FIT ME INTO A BUSY CHRISTMAS SEASON WHEN I CALLED THEM WITH TWO UPCOMING PARTIES. THEY RESPONDED TO MY MESSAGES PROMPTLY (AND IN FACT DURING THE EVENING, THEY WERE WORKING SO HARD.) THEY WERE POLITE AND DID A GOOD JOB. AT $30/HOUR FOR OCCASIONAL CLEANING, IT CAME TO QUITE A SUBSTANTIAL TOTAL. I''M NOT SURE HOW THIS COMPARES WITH PRICES OF OTHER HOUSECLEANING SERVICES IN THE AREA. OVERALL, THEY WERE PROFESSIONAL AND PLEASANT.
Description of Work: THEY CLEANED MY ENTIRE HOUSE IN PREPARATION FOR SOME CHRISTMAS PARTIES.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
SUE S.
07/2002
5.0
house cleaning
  + -1 more
ALTHOUGH NEW, THE COMPANY SEEMS TO BE VERY PROFESSIONALLY RUN. I''VE EMPLOYED CLEANING HELP FOR ALMOST 30 YEARS, AND THIS IS THE BEST I''VE EVER HIRED. THEY''RE THOROUGH, RELIABLE, TRUSTWORTHY, AND PLEASANT.
Description of Work: NOOK & CRANNY CLEANS MY LARGE HOUSE (INCLUDING 7 BATHROOMS!) WEEKLY. THEY DO A TERRIFIC JOB AT A REASONABLE PRICE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155

Contact information

6121 Excelsior Blvd Suite 200, Minneapolis, MN 55416

www.nookcranny.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Animal & House Sitting,
Home and Garage Organization,
Lawn and Yard Work,
Auto Detailing,
Errands

FAQ

NOOK & CRANNY CONCIERGE SERVICES is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

NOOK & CRANNY CONCIERGE SERVICES accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, NOOK & CRANNY CONCIERGE SERVICES offers free project estimates.
Yes, NOOK & CRANNY CONCIERGE SERVICES offers eco-friendly accreditations.
No, NOOK & CRANNY CONCIERGE SERVICES does not offer a senior discount.
No, NOOK & CRANNY CONCIERGE SERVICES does not offer emergency services.
No, NOOK & CRANNY CONCIERGE SERVICES does not offer warranties.
NOOK & CRANNY CONCIERGE SERVICES offers the following services: House Cleaning & Keeping including: dishes, making beds, laundry, errand running, house sitting, decluttering, organizing, personalized cleaning and more!. Pet care including: walks, feeding, pet-n-play.
Disaster renovation & Landscaping

Contact information

6121 Excelsior Blvd Suite 200, Minneapolis, MN 55416

www.nookcranny.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed