Description of Work: A great cleaners. Not sure of the process they use but it is green - no chemicals used. Items are returned perfectly cleaned with no odor. My husband was hesitant to give up his usual cleaners of several years for his shirts but sent a non-favorite shirt to Mulberrys and now only takes his shirts there. They do not do draperies so I'm letting mine go with the hope that they eventually will. For those in East Metro - Mulberrys stores are in West Metro but they accept cleaning at their plant in Roseville - 2587 Fairview. Really easy to get to and well worth any travel. If you choose, you can give them your credit card number on account and they give you a bag so you just drop off one bag, pick up your order which has already been charged and you're out in 2 minutes. Staff is pleasant and concerned that you're satisfied with results. You're not making any contribution to toxins in the environment and at the same time you're getting back items that are cleaner and fresher than those processed by traditional cleaners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael L.
07/2011
5.0
dry cleaning
 + -1 more
I began using Mulberry's Garment Care as soon as I learned that they offered a non toxic alternative to traditional dry cleaning services. I have been using them for a few years. I have been consistently impressed by the quality of the cleaning. In fact, they promise that items will be satisfactorily cleaned or they'll repeat the service at no cost to the customer. I took in a silk bed coverlet that our cat had thrown up on. It took three times but they finally were able to remove the stain and were exceptionally patient with my repeated requests to reclean it since the stain wasn't completely removed the first few times. I do find that the turn around time is a little longer than I was used to at the dry cleaners I used to go to, but the green nature of Mulberry's and the excellent customer service are worth the wait. The wait is especially long for special items like small rugs. I have several custom made kitchen rugs and have sent them to be cleaned to special rug cleaning places and Mulberry's. Mulberry's has done a MUCH better job of cleaning even though it typically takes several weeks before I get them back. I highly recommend Mulberry's to everyone. I am thrilled that we have a non toxic alternative available in the Twin Cities. Thanks, Mulberry's.
Description of Work: I dropped over several items to be dry cleaned. Several of the items had stains needing special attention. The items were cleaned beautifully and I picked them up four or five days later.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$35
Kate H.
06/2011
5.0
dry cleaning
 + -1 more
Wonderful--I've used the service several times. Always professional and friendly.
Description of Work: Dry cleaning winter coats
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Heather A.
06/2011
4.0
dry cleaning, alterations
 + 0 more
I walked into a variety of dry cleaners in the area before deciding to give one a chance to dry clean several of my favorite items. Most other places I visted were small, dark, and smelled strongly of chemicals. Mulberrys was clean, bright, and smelled surprisingly fresh. I asked about a discount for a first time customer and was told they could give me 20% off my order. When I returned to pick up my clothes I discovered the discount had not been applied after my card had been charged the full price for service. I was offered a store credit or a refund on my credit card, but was strongly encouraged to take store credit. I used the store credit when I returned a couple weeks later to have a broken zipper on a dress replaced. The new hidden zipper looks fantastic, it was a complicated repair zipper replacement and done perfectly. However, at some point while they had my dress a string tie that keeps the belt on my dress in place was broken. Their prices are competitive with other local cleaners and I love the hangers they return clothes on as they are well worth a slight upcharge. I would recommend using this cleaner but as with any time you're trusting your clothes to someone else, just look things over carefully when you pick up your items.
Description of Work: Dry cleaning of winter coats and sweaters Replacement of broken hidden zipper
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Shanlee S.
05/2011
5.0
dry cleaning
 + -1 more
They are a green/non-toxic cleaner and they are excellent. First of all, they have really nice wooden hangers so our stuff doesn?t come back with pins in them or hanging on a bar. My husband found out that he has skin allergies and was breaking out because of the dry cleaning solvent but his skin has gotten significantly better since we started using Mulberrys. The facility is spotless, they have great customer service, and it is almost like a cleaning boutique. They are more expensive than the chain cleaners, but I think you get what you pay for. We are really happy with them and we plan on continuing with them. You get a nice service and they don?t really charge that much more. To get a shirt cleaned, it is about $2.99.
Description of Work: We take our dry cleaning to Mulberrys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$13
Kathleen C.
04/2011
5.0
dry cleaning, alterations
 + 0 more
Consistently excellent results. No chemical odor to my clothes and they are crisp and clean on sturdy hangers, well covered, and ready on time. Also had some pants hemmed here and was amazed at the high quality. We're going to bring in our down comforters this week.
Description of Work: Dry cleaning of shirts, dresses, pants and suits. Also hemming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15
LYNNE M.
04/2011
5.0
dry cleaning
 + -1 more
Very friendly service. Easy drop off (right in the Byerly's).
Description of Work: I love the fact that Mulberry's is a green cleaner. They provide you with a dry cleaning bag, hang your clothes on WOOD hangers and put collar stays in the men's shirts! I had a stain on a silk jacket I didn't think would come out and it was good as new when I got it back!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Robert M.
03/2011
5.0
dry cleaning
 + -1 more
I brought in a rather large load of clothes to be dry cleaned, including a special silk-blend tunic. The young lady at the counter quickly brought up my name on her computer, input each item, and generated a pick-up slip, all within about 5 minutes. My clothes were all ready on the promised due date a couple days later, each hung very neatly on nice wooden hangers and covered with plastic slip covers. The clothes were are perfectly cleaned and pressed! I couldn't ask for more from a dry cleaner!
Description of Work: Mulberrys is unlike any other dry cleaners I've ever used! They are slightly higher priced than most of the others, but they are well worth it! Their facility per se is always clean and neat and wonderfully fresh-smelling, and their counter personnel are always very friendly and helpful and efficient. When they give me a pick-up date, they never fail to have my order ready on that date; and a few times when I've needed by cleaning done even sooner, they have readily accomodated my requests. Most importantly, I am consistently very happy with the quality of their cleaning; several times, spots that I had grave doubts about getting cleaned, they successfully got rid of! And it is a most pleasant extra touch that they return all of my dry cleaning on wonderful wooden hangers, instead of the standard flimsy wire hangers used by everyone else. So, I do not and would not use any other dry cleaner; others beat them on price, but none beat them on quality and service!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Lisa W.
03/2011
5.0
dry cleaning
 + -1 more
They are very pleasant to deal with. The business is clean, bright, and modern and feels upscale. The clothes don't have a harsh chemical smell after cleaning. We have never had any problems with damage to any items for over a year since we have been going there. Their prices are comparable, and in some cases identical, to other traditional cleaners.
Description of Work: Dry cleaning of several items including delicate silk blouses and cashmere sweaters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
J V.
05/2010
5.0
dry cleaning
 + -1 more
The garmet came back very clean. I liked the place and the service. My only complaint is that it was very expensive. It cost $240 to clean the dress! Other than that, I would go back.
Description of Work: I had them dryclean a wedding dress.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$220
Christopher H.
04/2010
5.0
dry cleaning, alterations
 + 0 more
I've yet to be disappointed, and I'm one of those who are picky about their clothing. I wish I could explain better how their attention to detail reminds you of what quality service and retail experience used to be, and could be again if others followed suit.
Description of Work: I've been a regular customer of Mulberry's. Their exceptional attention to detail (wooden hangars, green products, collar stays, perfect cleaning (I could go on and on...) has made me want to have my clothes cleaned. Just so they come back looking new. It is a pleasure to have my alterations done there and a pleasure to open my laundry. I do not recommend someone easily. If at all. I heartily and happily reccomend Mulberry's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
CINDA B.
03/2010
1.0
dry cleaning
 + -1 more
I should have posted this months ago, when the problems began; given how sweet the counter staff was at the St. Louis Park location, I wrongly turned a blind eye, continuing to give them another chance. What a mistake. The culmination of problems (multiple pieces of clothing that have been damaged, gone missing, or been totally ruined by Mulberrys) finally hit its pinnacle when, in the span of one week, a missing silk sweater set finally materialized from two months earlier, but only after I called to complain. To my shock, the shell portion is now several sizes smaller than it was when I dropped it off, rendering it completely unwearable for all but a small child. One week later, half of another silk sweater set completely disappeared, and has never resurfaced. Their best guess is that it was separated from the outer shell, then delivered to someone else on the route who didn?t return it. Today, a promotional post card arrived in my mail...with my garage security code printed on it (the address shows my name, then ?Garage code xxxx Enter,? then my street, city, state, and zip below it). The operation looks charming from the outside, has friendly people inside, but the quality ends there.
Description of Work: Dry cleaning articles of clothing over a period of a few months
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Service Categories
Dry Cleaning,
Alterations/Sewing/Decorating,
Leather & Vinyl Repair,
Furs,
Shoe Repair
FAQ
Mulberrys Garment Care is currently rated 3.5 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Mulberrys Garment Care accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Mulberrys Garment Care offers free project estimates.
No, Mulberrys Garment Care does not offer eco-friendly accreditations.
No, Mulberrys Garment Care does not offer a senior discount.
No, Mulberrys Garment Care does not offer emergency services.
No, Mulberrys Garment Care does not offer warranties.