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Mr Rooter Plumbing of The Twin Cities

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Floor Drain & Main Sewer Line, Toilet & Drain Clogs, Leaking Pipes, Replacing or Repairing Water Heater/Water Softeners, Toilet Repair/Replace, Sump Pumps, Replace/Repair Main Sewer Lines/Drain Lines, Valves, Outside Faucets, Unknown Odor, Bathroom & Kitchen Remodels, BioChoice Drain Cleaner/Dispenser, Camera Inspection of Lines, Faucets, Garbage Disposals, Install/Fix Gas Lines for Stoves & Dryers, Laundry Tubs, New Home Plumbing Inspections, Pipe Patch, Sewage Injectors, Sewer Line Liner.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
11%
3
2%
2
11%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
3.6
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 51-66 of 66 reviews

Jean F.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Very well.
Description of Work: Replace water heater, gas shut off and some copper piping.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katy S.
02/2016
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
11/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Our main sewer line backed up in our laundry room. The previous homeowner had used Mr. Rooter in the past and so we had received a few postcards from Mr. Rooter over a couple years so we called them to do the work and used a coupon from the latest postcard. Mr. Rooter sent Brandon within an hour. He was professional and answered all our questions. He resolved our clog, gave us tips, scoped our line and identified some holes in our main line. He cleaned up after himself. We were very pleased with this job. The phone staff was also very pleasant, courteous, and professional. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

MARY H.
05/2015
2.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: He did a nice job, but the prices are high. He showed me the cost to clean out yo the street then showed me cost to clean from floor drain to end of house. I just about choked at the cost. He said he could cut that one in half pretty much cause he was a good guy. My guess is they do this so you think you're getting a deal. He's already there; at this point what am I to do. He accepted my coupon even though he indicated since he cut the one in half he didn't need to p. Again so I'd think I was getting a deal. Then he said he'd warranty it for 30 days and charged me $20!for the warranty he offered but never said I would be billed for. I will call around for prices and try a Mom and Pop place next time.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$499

Cathy N.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Dug up basement floor with minimum damage and replaced broken pipe. Quotation and pricing was competitive and accurate. Alex and Manuel the technicians were very thorough and office staff were very responsive and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

CAROL C.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: REMOVED MY GARBAGE DISPOSAL...IT WENT GREAT...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
01/2014
2.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$1,200

Andy E.
07/2013
5.0
plumbing
  + -1 more
Audio missing.
Description of Work: Audio missing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

JOSEPH C.
09/2004
1.0
drain cleaning
  + -1 more
REPRESENTATIVE WAS LATE, SHOWED UP SMELLING OF ALCOHOL, SMOKE, NOT WELL DRESSED IN REGULAR CLOTHING AND UNMARKED VAN. QUOTED PRICE MUCH HIGHER THAN OTHER PHONE BIDS FOR DRAIN CLEANING. WOULD NOT RECOMMEND TO ANYONE.
Description of Work: KITCHEN DRAIN CLEANING.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JANICE M.
06/2004
3.0
wells
  + -1 more
ON TIME, COURTEOUS, AND EXTREMELY EXPENSIVE. THEY ACTUALLY CAME DOWN $200 IN PRICE, AND STILL CHARGED FAR MORE THAN OTHER COMPANIES.
Description of Work: REPLACING A SUMP PUMP.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$525

MEG F.
05/2004
5.0
excavators, plumbing
  + 0 more
unknown
Description of Work: THEY REPLACED OUR BROKEN SEWER PIPE FROM OUR HOUSE TO THE STREET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JIM R.
05/2004
5.0
drain cleaning
  + -1 more
THEY WERE PROMPT. THERE WAS A PROBLEM GETTING TO THE CLOG AND HE HAD TO BRING A DIFFERENT MACHINE. I HAVE USED THEM IN THE PAST. THE PRICE HAS ACTUALLY GONE DOWN, BECAUSE THEY HAVE CHANGED THEIR BILLING PROCESS.
Description of Work: THEY CAME AND CLEARED A CLOG IN AN INTERIOR DRAIN. FOOD AND GREASE HAD ACCUMULATED OVER TIME.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P A.
04/2004
2.0
sewer cleaning
  + -1 more
1)THOMAS GAVE VERBAL QUOTE, BUT NO PAPERWORK UNTIL WORK WAS DONE. TRACKED DIRT THROUGHOUT HOUSE. CHIPPED WOOD KITCHEN FLOOR W/ MACHINE ($272). 2) WAS AN HOUR LATE. ANGRY THAT DISPATCHER SAID WAS CLOGGED TOILET - SLAMMED DOORS, RUSHED THROUGH JOB. $0 FOR RE-CALL. 3)CALLED MGR. IN ADVANCE TO ASK IF WOULD BE CHARGED FOR 3RD CLEANING, SINCE 2 IN 2 MONTHS. HAD NOT FIXED PROBLEM. SAID HE'D 'WORK SOMETHING OUT'. JASON (NICE) CABLED LINE AND INSPECTED W/CAMERA, FOUND GAP AT 35'. PRESENTED NEW INVOICE FOR $272, EXPECTED ME TO SIGN AUTHORIZATION AFTER WORK WAS DONE. I COMPLAINED THAT I HAD NOT BEEN TOLD I WOULD BE CHARGED AGAIN. MGR CALLED BACK, SAID WOULD NOT PROCESS CHARGE. 4)4TH GUY (NICE) CAME 3/10 TO QUOTE LINE REPAIR ($5862). LATER LEARNED 2ND CHARGE OF $272 WAS POSTED 3/8/04 - WILL DISPUTE WITH CREDIT CARD COMPANY, BECAUSE OF QUESTIONABLE BUSINESS PRACTICES (NO PRIOR WRITTEN ESTS., UNTRUTHFUL ON 2ND CHARGE) & COMPETENCE (3 BACKUPS BEFORE THEY TRIED TO DIAGNOSE PROBLEM), DID
Description of Work: 1) MAIN SEWER LINE CLEANED 1/10/04. 2) BACKED UP AND CLEANED AGAIN 2/1/04. 3) BACKED UP AND CLEANED AGAIN 3/8/04 W/CAMERA INSPECTION. 4) 2ND CAMERA INSPECTION AND QUOTE ON MAJOR REPAIR OF LINE 3/10/04.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$548

JIM R.
07/2003
5.0
sewer cleaning
  + -1 more
THEY WERE NOT THE LEAST EXPENSIVE COMPANY I CONTACTED, BUT THEY DID STICK BY THEIR QUOTED RATES AND EXPLAINED THINGS VERY WELL. ONE COMPANY WOULD NOT QUOTE ANY RATE OVER THE PHONE, SO I DIDN'T WANT TO GET INVOLVED WITH THEM.
Description of Work: CLEANED TREE ROOTS FROM SEWER LINE. PHOTOGRAPHED THE LINE TO SHOW ITS CONDITION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

JULIE & ERROL A.
10/2002
1.0
drain cleaning
  + -1 more
THIS COMPLAINT IS NOT AGAINST THE FIRST PERSON WHO DID THE ORIGINAL JOB. IT''S A PERSON BY THE NAME OF MARK WHOM THIS COMPLAINT IS AGAINST AND THE DISPATCH PEOPLE WHO DON''T KNOW THE WORDS "CUSTOMER SERVICE".
Description of Work: I HAD A FULL CLEANING OF ALL THE DRAINS IN THE HOUSE WITH A FULL 1 YR WARRANTY- WHEN I CALLED THEM BACK TO COMPLAIN OF A BACK UP WITH SEWER GAS SMELL, I WAS TOLD THEY WERE TO BUSY TO COME OUT TONIGHT, BUT SET UP AN APPOINTMENT FOR THE NEXT DAY AT 4PM AND THEY DID NOT ARRIVE UNTIL 6PM. WHEN I CALLED THEIR DISPATCH PEOPLE, ALL THEY HAD WAS EXCUSES. WHEN THEY FINALLY DID SHOW UP, THE PERSON WASN''T VERY COURTEOUS AND SEEMED EXTREMELY RUDE. THEN HE SAID HE WOULDN''T DO ANYTHING THAT HE DIDN''T WANT TO DO, AND HE LEFT. I WAS COMPLETELY UNSATIFIED WITH THIS COMPANY, AND I WANT MY MONEY BACK.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$453

ELIZABETH W.
06/2002
5.0
drain cleaning
  + -1 more
THE SERVICEMAN WHO DID THE WORK WAS VERY PROMPT, FRIENDLY AND CONSIDERATE OF MY HOUSE. HE WORKED QUICKLY AND DID AN OVER-THE-TOP JOB OF CLEANING UP AFTER THE PROJECT. I WOULD USE THEM AND RECOMMEND THEM WITHOUT RESERVATION.
Description of Work: I CALLED THIS COMPANY TO CLEAR MY MAIN SEWAGE LINE OF ROOTS AND DEBRIS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
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    • 3(current)

Contact information

5155 E River Rd, Minneapolis, MN 55421

http://www.mrrooter.com/minneapolis/

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Heating and Air Conditioning,
Appliance Repair,
Wells and Pumps,
Excavating,
Water Filtration and Softening,
Septic Systems

FAQ

Mr Rooter Plumbing of The Twin Cities is currently rated 4.1 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

Mr Rooter Plumbing of The Twin Cities accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Rooter Plumbing of The Twin Cities offers free project estimates.
No, Mr Rooter Plumbing of The Twin Cities does not offer eco-friendly accreditations.
Yes, Mr Rooter Plumbing of The Twin Cities offers a 10% senior discount.
Yes, Mr Rooter Plumbing of The Twin Cities offers emergency services.
Yes, Mr Rooter Plumbing of The Twin Cities offers warranties.
Mr Rooter Plumbing of The Twin Cities offers the following services: Floor Drain & Main Sewer Line, Toilet & Drain Clogs, Leaking Pipes, Replacing or Repairing Water Heater/Water Softeners, Toilet Repair/Replace, Sump Pumps, Replace/Repair Main Sewer Lines/Drain Lines, Valves, Outside Faucets, Unknown Odor, Bathroom & Kitchen Remodels, BioChoice Drain Cleaner/Dispenser, Camera Inspection of Lines, Faucets, Garbage Disposals, Install/Fix Gas Lines for Stoves & Dryers, Laundry Tubs, New Home Plumbing Inspections, Pipe Patch, Sewage Injectors, Sewer Line Liner.
Ask for details

Contact information

5155 E River Rd, Minneapolis, MN 55421

http://www.mrrooter.com/minneapolis/

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM