LeVahn Bros Plumbing and Hardware Hank

Description of Work: .

Description of Work: Originally I planned out numerous items to be repairs or changed in my house, along with creation of a couple of new showers. After the original bidder came out, who was very pleasant although not actually doing the work, I received a typed out list of the tasks involved, along with an estimate (not broken out into hours, only a charge to complete everything). I was able to accomplish some of the items on my list as I was building out the structure and doing tile work, etc., building the base for everything. After doing some of these items over the initial week after the bid I stopped in to speak with them, as I was able to tackle some items, and needed them to know. The manager/owner was not pleased about this - i had taken away some of the work for them, saving myself, by my calculation, about $1300 based on the time I likely saved, in retrospect. I did spell everything out for the owner, and told him those items I would need to remove from the bid. I was told it was "time and parts" at that point. Fine, but I should have asked about the cost per hour. $170. The plumber who came out was very nice, performed great work, an I had no issues with him. At the time. However, when I got the final bill, I did have an issue with the basic, typewritten appearance of the bill, with no explanation or calculation of the costs involved. Therefore, I went back into the store to inquire about this. I met a bit of resistance when speaking with the plumbing manager/owner about this. Asking about the labor charge, it was explained to me that the plumber who bids this job out also gets paid Travel Time, and time picking out equipment. Really. $170 per hour for picking and driving, I'd rather not spend again. The items were pretty basic, and I live within 5 minutes of their store. I don't know I I paid him to drive from the other side of the city, or what... After seeing this final bill, I did have an issue with the time the plumber was spending talking with the other contractor I had there, and time spent on the phone in his truck. I should have said something to him at the time, but did not think he would try to bill for that time. He also told me he would need to come by the net day, there would be no additional visit charge, but he did charge an additional 2 hours for that visit, to complete something I thought he was going to do the first day. Overall, work was good as far as I can tell, the issue was again the billing and the overall documentation of the hours billed, etc. I'll certainly still go to their store for hardware and such, but don't think I can afford to pay their rates. Even if "cost reflects quality", I don't think I can do almost double what others charge.

Description of Work: - install bathroom vanity sink faucet (we have the fixture) - install new hot water tap faucet (we have the fixture) - install kitchen sink faucet (we have fixture) > need plumber to provide new strainers & baskets - install new kitchen sink garbage disposal (plumber to provide disposal)

Description of Work: replaced faucet on kitchen sink

Description of Work: Received same day service to install (labor only) a new sump pump. Also fixed up my outdoor faucets so they wouldn't leak because it would be a big job to replace them (ceilings are finished where they would need access). Excellent responsiveness and service - would definitely use them again!

Description of Work: They did minor work for me. They repaired an outside leaky faucet. They also repaired a leaky bathtub faucet.

Description of Work: Arrived almost two hours past appt. time. Was professional, took the time to answer questions and fixed the faucet quickly and efficiently. Asked him to fix a leak in our in-floor heating system. Declined because he wasn't trained/or had the right equipment to do that. I was impressed-he could have tried and been paid for it without telling me.

Description of Work: Repaired a leak in our laundry room. This was the 3rd or 4th time we've used them and have always been very happy with their service.