Holt Lock & Key

Tim was very personable, professional, and knowledgeable. Best locksmith I've ever used. My front door closes and locks better than it ever has - he even fixed the hinges on another door. His rates are extremely reasonable - cheap in fact. He was at my house for almost an hour and a half and made several keys that he didn't even charge me for. It's obvious that he cares about his customers. I would highly recommend him.

He was extremely helpful and flexible. He worked with my schedule quite nicely and was pleasant to work with.

Tim is very efficient and helpful. He was able to do the job on the day that I called, and he took the time to talk with me about the pros and cons of various types of locks, since I'm considering having new locks installed. All in all, it was a very good experience.

Perfect. He was fast, friendly and he really cares about his work.

This was a good experience. Tim was running a little late (10 minutes), but he called to let me know. He was quick, helpful and conversational. I would definitely call him again.

Tim arrived on time for the scheduled appointment. He's helpful and does quality work. He charged me $59 for the service call plus the cost of the lock he fixed. Had I called him first I would have saved about $100!

Excellent experience. Punctual, professional, and efficient.

TIM PROVIDES OUTSTANDING SERVICE. HE WAS ON TIME, GOT THE BOLT INSTALLED QUICKLY, AND CHARGED A REASONABLE PRICE, LOWER THAN OTHER BIDS. HE ALSO HELPFULLY POINTED OUT ELEMENTS OF THE DOOR AND ADJOINING WINDOW THAT COULD USE REPAIR. BEST OF ALL, TIM IS A VERY FRIENDLY AND PERSONABLE GUY. THIS WAS THE MOST PLEASANT INTERACTION I'VE HAD WITH A CONTRACTOR. HIGHLY RECOMMENDED.

TIM WAS PROFESSIONAL, ARRIVING ON TIME AND EXPLAINING ALL WORK AND OPTIONS BEFORE HE BEGAN. HE HAD EXTENSIVE LOCK EXPERIENCE IN OLDER HOMES AND EVEN WALKED TO THE NEARBY HARDWARE STORE WITH ME TO PURCHASE THE KNOB THAT I NEEDED (AND HE DIDN'T HAVE.)

TIM HOLT WAS VERY INFORMATIVE. WE WERE UNSURE WHAT TO DO, SO HE SUGGESTED THE TYPE OF LOCK WE SHOULD INSTALL AND THE LOCATION OF THE LOCKS. HE WAS HELPFUL, FRIENDLY, AND KNOWLEDGEABLE. I FEEL THAT OUR HOUSE IS NOW MORE SECURE.

TIM IS EXTREMELY PERSONABLE AND PROFESSIONAL -- I WAS DELIGHTED WITH THE SERVICE I RECEIVED!

THE DEADBOLT ON MY FRONT DOOR HAD BEEN REALLY DIFFICULT TO TURN, AND THEN ONE NIGHT, IT BROKE! THE NEXT DAY I CALLED TIM; HE ANSWERED THE PHONE HIMSELF AND SAID HE COULD COME OVER THE FOLLOWING MORNING OR EVEN THAT AFTERNOON TO FIX THE LOCK. I MET HIM AFTER WORK--TIM HAD CALLED AT ONE POINT TO GIVE ME AN UPDATE ON HIS ARRIVAL TIME, WHICH WAS REALLY HELPFUL. TIM GOT EVERYTHING FIXED AND EXPLAINED WHAT HAD HAPPENED TO THE LOCK WHILE EXPLAINING HOW THE DOOR PUT PRESSURE ON THE LOCK. HE WAS VERY PERSONABLE AND PROFESSIONAL. I WAS REALLY GRATEFUL THAT HE WAS SO RESPONSIVE (NO LEAVING MESSAGES OR PHONE TAG) AND WILLING TO TAKE CARE OF THE LOCK QUICKLY. THANKS, TIM!

I CALLED A FEW LOCKSMITHS BEFORE DECIDING ON HOLT DUE TO TIM'S MANNER ON THE PHONE AS WELL AS HIS COMPETITIVE PRICING. ON THE SCHEDULED SERVICE DATE, HE CALLED TO LET ME KNOW HE'D BE 15 MINUTES LATE AND COMPLETED ALL WORK IN A TIMELY MANNER.

TIM GOT DELAYED EARLIER IN THE DAY BY A PROJECT, CALLED SEVERAL TIMES TO CHECK RESCHEDULING, AND STILL CAME LATE IN THE DAY SO HE COULD COMPLETE THE WORK ON THE DAY PROMISED.

HE WAS ON TIME, PERSONAL, AND PROFESSIONAL.

TIM HOLT WAS EXCELLENT TO WORK WITH. HE ANSWERED THE PHONE HIMSELF AND I NEVER HAD TO LEAVE A MESSAGE AND WAIT FOR A RETURN CALL. TIM WAS RESPONSIVE AND FLEXIBLE, AND HE ACCOMMODATED MY SCHEDULE BY MAKING SATURDAY APPOINTMENTS. MY SLIGHT DOWNGRADE ON PUNCTUALITY IS BECAUSE HE WAS LATE FOR THE FIRST APPOINTMENT BY AN HOUR, BUT HE CALLED AHEAD AND ADMITS HE GENERALLY RUNS A LITTLE LATE.

VERY GOOD. TIM WAS EXTREMELY RESPONSIVE, FLEXIBLE, EASY TO WORK WITH. DID A THOROUGH JOB, VERY CONCERNED ABOUT OVERALL HOME SECURITY.

TIM CALLED WHEN HE WAS RUNNING BEHIND SCHEDULE. DISASSEMBLED LOCK AND SERVICED SO THAT KEY WOULD WORK. SPENT TIME WITH ME TO EXPLAIN MECHANISM AND PROPER WAY TO LOCK AND UNLOCK THE DOUBLE SYSTEM THAT I WAS UNFAMILIAR WITH. THE PRICE SEEMED JUST A TAD HIGH FOR THE HALF HOUR'S WORK.

WE THOUGHT TIM WAS VERY HONEST, FAIR AND PERSONABLE. HE EXPLAINED WHAT HE WAS DOING AS HE WENT ALONG. HE IS ONE OF THOSE PERSONS WHERE SERVICE PLUS PERSONALITY MAKE THE DIFFERENCE.

TIM WAS VERY PERSONABLE AND QUICK. HE ARRIVED EXACTLY ON TIME, TOOK OUT THE 3 LOCKS, WENT TO HIS TRUCK TO RE-KEY THEM AND THEN REPLACED THEM. HE ALSO MADE EXTRA COPIES OF THE NEW KEY, AND WAS SURE TO RETURN THE OLD KEY. HIS SERVICE CALL WAS LESS THAN COMPETITORS.

TIM RESPONDED TO MY CALL AND CAME TO DO THE REPAIR THE SAME AFTERNOON. VERY PERSONABLE AND PRICE SEEMED FAIR.

HE WAS VERY PROFESSIONAL AND CLEARLY WANTED TO LEAVE WITH THE JOB DONE AND DONE PROPERLY. HE WAS GOING TO CHARGE ME $100 BECAUSE HE WAS NOT HAPPY WITH HOW IT WAS DONE, IT WAS A PROBLEM WITH THE DOOR NOT HIM. HIS NORMAL RATE IS $55/HR.

TIM HOLT WAS SLIGHTLY LATE (BUT NOT UNREASONABLY AND HE DID CALL AHEAD TO LET ME KNOW THAT HE WOULD BE FEW MINUTES LATE) WAS VERY POLITE AND SEEMED TO CARE ABOUT THE INTEGRITY OF HIS WORK. THE PRICE FOR HIS WORK WAS REASONABLE AND DISCUSSED UP FRONT BEFORE THE WORK BEGAN.

TIM WAS ON TIME, VERY PERSONABLE AND DID A GREAT JOB FIXING A FEW LOCKS ON OUR 1920'S HOUSE. OUR FINAL BILL WAS REASONABLE AS WELL. THERE'S A REASON THIS COMPANY CONTINUES TO GET GOOD REVIEWS!

SPOKE TO THE OWNER AT ABOUT 9 AM. HE SAID HE COULD COME OUT BY 3:30. GOT TO MY HOUSE BY 3:00. WAS VERY FRIENDLY AND PROFESSIONAL. GAVE ME VARIOUS PRICE OPTIONS FOR A NEW LOCK AND DIDN'T PRESSURE ME TO PICK THE MOST EXPENSIVE ONE. ALSO KEYED THE DOOR TO MATCH OUR HOUSE LOCKS SO NOW I ONLY HAVE ONE KEY (EXTRA $10 CHARGE). YOU CAN TELL HE CARES A LOT ABOUT HIS COMPANY AND ABOUT CUSTOMER SATISFACTION. COMPLETED THE WORK IN A TIMELY FASHION. HIGHLY RECOMMENDED.