Professional. Reliable. On-Time. Bi-weekly, Monthly, One-Time All cleaning supplies & equipment provided. We have over 20 years of experience providing quality service We have 9 well trained employees we do not use subcontractors.$20.00 Off initial service for all Angie's List Customers. We are a very detailed and professional cleaning service. Customizing for each client based on their needs. We will provide references upon your request.
Business highlights
30 years of trusted experience
Services we offer
Cleaning - dusting, straightening, vacuuming, bed making & organizing
Description of Work: They cleaned the house very thoroughly. I was very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Heaven Scent Home Cleaning LLC
Thank you for your great review and thank you for using our services!
JUDY C.
12/2015
3.0
house cleaning
+ -1 more
unknown
Description of Work: "Cleaned house"?
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$99
Kaimay T.
11/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: the cleaned up a already pretty clean house for listing and showing. So it was not a daunting job. They showed up on line and did it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine H.
10/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: They were very friendly and did a pretty good job. Missed a few spots but overall i would use them again
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter S.
10/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Customized house cleaning. Robin and her crew are very reliable and stand 100% behind their work. They are super friendly and provide great work. 100% satisfied!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Heaven Scent Home Cleaning LLC
We really appreciate your continued business and The Big Deal gave us a opportunity to win your business and we thank you for this great review!
Robert E.
10/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: I purchased a Big Deal for $99 for 6 hours of Housecleaning. They were kind and thorough.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Heaven Scent Home Cleaning LLC
We appreciate you purchasing our Big Deal! and Thank You for this Great Review!
Nancy S.
08/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Basic house cleaning, with focus on areas that I requested. Very tidy, professional, organized and just overall great people!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Heaven Scent Home Cleaning LLC
Thank you so much for the Great Review! We strive to provide quality service and I am glad we met your expectations!
Renaye H.
08/2015
3.0
house cleaning
+ -1 more
unknown
Description of Work: The 3 person crew arrived early for their appointment and stayed late to finish. They were very nice and worked hard, but after they left I noticed some places did not get cleaned as well as I would have liked (garbage not emptied in one room, tile not cleaned in the bathroom, some blinds dusted and others not dusted). I have other cleaning crews who I would hire before I had these ones back.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$99
Kurt S.
07/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Crew of 4, arrived when promised. Performed Angie's Deal cleaning. Very careful & great quality. Completely trustworthy & professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Nancy B.
06/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Excellent job -- so nice to enjoy a clean, fresh home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heaven Scent Home Cleaning LLC
Thank You Soo Much For The Great Review!!
Candy H.
06/2015
3.0
house cleaning
+ -1 more
unknown
Description of Work: They cleaned the house per the special - Did what they had to but missed cleaning things, left early. We were hoping to sign up for their services but will not use again.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Ian K.
05/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Standard house cleaning. They were able to lift dirt and stains that we were unable to ourselves, which is probably the best praise for a cleaning service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Diana H.
05/2015
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rhonda W.
05/2015
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Janet R.
08/2013
5.0
house cleaning
+ -1 more
I don't think I ever saw 3 more industrious ladies get right in to it. Though they'd never seen the place, it took but a moment to divide and conquer. They made mincemeat pie out of 5 dirty rooms, that I hardly recognized when they were done! I couldn't be happier. And they were serious about getting it done and done right! They were most polite and gracious. This upper duplex is rather small, so for three women plus me to keep busy and not get in each others way was a true miracle. I am totally impressed, and if I can afford it, these 3 ladies are definitely on my please come back list. They were thorough, got into all the nooks and crannies and spit shined this place up like it was going for inspection! I know what they did wasn't easy, in such a small area and I think they were proud of what they'd done. As well they should have been. I am 110% impressed and would highly recommend Heaven Scent to any and every one who was interested! And they cleaned up after themselves too, so there was no trail of all the tools used and dirtied in order to spic and span this place out! ... from the bottom of my heart. ladies... THANK YOU!!! Janet Russell
Description of Work: Deep cleaning, promised 6 man hours of such. And that is eactly what they provided. 3 angels providing Amazonian cleaning service in 5 rooms in which everything needed to be moved in order to clean properly. And they DID!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathleen K.
08/2013
5.0
house cleaning
+ -1 more
I purchased the offer of 6 hours cleaning for $99. Robin called and said traffic was a little heavy so they were a little late. The team of 4 worked constantly upon arrival for 1 1/2 hrs and cleaned up rooms that hadn't been dusted in a while. Very professional and hard working. They even impressed my 91 year old father who is very grumpy. :)
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Megan C.
08/2013
4.0
house cleaning
+ -1 more
Overall, the service was okay. I was able to get into the schedule within the first week after purchasing the big deal. I was clear that I was using this as a basis for whether or not I would hire this company ongoing for a biweekly cleaning. When I arrived home, everything was fairly clean but I wasn't wowed. While they washed the kitchen floor, they decided not to move two stools and clean the area around our kitchen bench. We just built it the previous weekend so there was some saw dust and a some dirt from the garage still hanging out in the corner, so I'm 100% sure they just didn't bother to clean the entire area. They also decided that my 3 seasons patio which is fully enclosed and only has an entrance from the house was an "outdoor" area (excluded from the big deal) and didn't bother to mop the tile floor out there. I get it, but clear they were not willing to go above and beyond while trying to earn my business. I can't imagine what it would be like 6 months from now. Anyway, service was okay, but not great.
Description of Work: Standard "6 Hour" housecleaning purchased via Big Deal
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$99
Response from Heaven Scent Home Cleaning LLC
We arrived at the home and was greeted by a note that asked us to remove all bed linens and wash them as well as we were asked to fold laundry in the basement which is not part of the services we offer in the big deal. We did remove the stools in the kitchen and also rinsed all the dirty dishes which is clearly not part of the service and put them in the diswasher and ran it as well as washed the other dishes and left them on the counter on a towel for her. In response to the porch The Big Deal clearly states we do not do porches 3 season etc.. but out of courtesy we shined the glass table and swept the floor. Cleaned her cat litter that was in the basement which was not part of the deal. We did clean the kitchen floor thoroughly and also steamed it with the steam cleaner she left out for us which did a good job we move all things off floors so we dont sweep around things. We even dusted the pictures that were on the floor that had not been hung yet in the living room. It was unfortunate that she feels this way we don't cut corner we clean them and our companies reputation is important to us.
Jeremy W.
08/2013
5.0
house cleaning
+ -1 more
This was our first time using a cleaning service through Angie's list and we were very happy with the results... The crew showed up on time, were very friendly, very professional and very efficient. Robin came over to the house and introduced herself and the crew, explained her process and philosophy and even stayed to help with the cleaning and walk me through the house to show me what was done...I loved the fact that everyone took a few minutes to greet the cats and ask what their habits were and they were also interested in any allergy issues the family had and took note of any special requests.. Could not have been happier with the service and we will definitely be using them again in the future...
Description of Work: cleaned the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Suzanne K.
08/2013
5.0
house cleaning
+ -1 more
When I called the company I was surprised to hear that that they would be in my area on the next Monday and could come in the afternoon. They had 3 other houses to clean that morning. They arrived in the early afternoon of the 19th, left their shoes on the front porch, introduced themselves and the head person asked what I wanted to have done. After explaining the work I wanted done they divided up the duties (4 people) and went right to work. The house was sparkling when they left. They were very complete and did things I didn't ask to be done. Dusted woodwork, swept up the hardwood floors and then cleaned them with a damp mop. Dusted all the bookshelves, the chairs in the dining room, washed down the stools at the kitchen island, etc. My husband and I were very pleased with their work ethic and professionalism. Would definitely have them here again.
Description of Work: Cleaned three bathrooms, dusted the whole house, washed mirrors and dusted pictures, cleaned hardwood floors and cleaned kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Jackie O.
08/2013
5.0
house cleaning
+ -1 more
BMy son needed his house cleaned before he put it on the market so I purchased this Angie's List deal. Robin was very helpful in scheduling and worked with me to get it scheduled quickly. Robin and her crew of 4 showed up on time and got right to work. The hardwood floors and bathrooms sparkled when they were done. They cleaned the kitchen and even a few windows. They also vacuumed the living room carpet. Robin and her crew did an outstanding job, more than we ever expected. They are hard workers yet very friendly. Needless to say, we are very impressed with Heaven Scent Home Cleaning and will use them in the future.
Description of Work: Home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
nancy S.
08/2013
4.0
house cleaning
+ -1 more
I was not present but my daughter-in-law let them in. After some tracking down of the key they were let in a bit late because there was some phone calling glitch. They had had a cancellation on Friday and we needed someone right away so they came. There were a few renovations still remaining so they cleaned what they could.
Description of Work: I purchased a coupon on Angie's List. They cleaned my son's condo getting ready for sale.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Jeffrey M.
07/2013
5.0
house cleaning
+ -1 more
Heaven Scent does a great job. We feel like we are coming home to a hotel every time they clean - everything is super clean, the kleenex is arranged in a fancy way, the bed is made perfectly, all the hardware is shiny, etc. We are both lawyers with demanding jobs, and hiring Heaven Scent has drastically reduced our stress levels and enabled us to use our time away from work to do things we really care about. We can be sort of stingy with money, but Heaven Scent is money well-spent.
Description of Work: Every other week, Heaven Scent cleans our home (about 3,200 square feet) and does two loads of laundry (bedding). They dust, clean all the floors, wipe down the kitchen, clean the bathrooms, take out the trash and recycling, and everything else you could think of. We pay about $150 per cleaning. We also used Heaven Scent when we lived in an apartment (about 1,000 square feet). Again, Heaven Scent dusted, cleaned all the floors, wiped down the kitchen, cleaned the bathrooms, took out the trash and recycling, and everything else you could think of. Additionally, they did five loads of laundry (bedding and clothes) and put all the laundry away/made the bed. (At that time, we had access to a big laundry room with multiple laundry machines, so they could run up to three loads of laundry at once.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
jean B.
06/2013
5.0
house cleaning
+ -1 more
Robin & her crew have been cleaning my house for approximately three years. Right now they clean once a month. They are always punctual, efficient, hard working & nice. Most of all they are trustworthy. I highly recommend them.
Description of Work: Cleaned kitchen, living room, den, family room, bath & two bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from Heaven Scent Home Cleaning LLC
This is why we do what we do at Heaven Scent our goal is to satisfy our clients and lighten their loads. Mission Accomplished!
Roxanne B.
01/2012
5.0
house cleaning
+ -1 more
Robin calls before they come in to clean, confirms what they will be doing and follows through exactly as planned.
Description of Work: Heaven Scent has cleaned my house on a regular basis in the past, and comes in periodically now that I am retired. The best thing about them is they will come in when you need them, i.e. I can call them and set up an appointment as needed. They have always been 100% reliable which is important. Robin is very professional and focused on taking care of you as her customer. She comes in with her team and cleans your house fast and thoroughly per the agreement. She and her workers are very pleasant, and don't mind if you are there. They have no problem with my cats. I definitely would recommend this service to others.
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Service Categories
House Cleaning
FAQ
Heaven Scent Home Cleaning LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Heaven Scent Home Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Heaven Scent Home Cleaning LLC offers free project estimates.
No, Heaven Scent Home Cleaning LLC does not offer eco-friendly accreditations.
No, Heaven Scent Home Cleaning LLC does not offer a senior discount.
No, Heaven Scent Home Cleaning LLC does not offer emergency services.
No, Heaven Scent Home Cleaning LLC does not offer warranties.
Heaven Scent Home Cleaning LLC offers the following services: Cleaning - dusting, straightening, vacuuming, bed making & organizing
Carpet, window & blind cleaning.
Contact information
4180 West Broadway Suite B3, Minneapolis, MN 55411