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Heaven Scent Home Cleaning LLC

House Cleaning

About us

Professional. Reliable. On-Time. Bi-weekly, Monthly, One-Time All cleaning supplies & equipment provided. We have over 20 years of experience providing quality service We have 9 well trained employees we do not use subcontractors.$20.00 Off initial service for all Angie's List Customers. We are a very detailed and professional cleaning service. Customizing for each client based on their needs. We will provide references upon your request.

Business highlights

30 years of trusted experience

Services we offer

Cleaning - dusting, straightening, vacuuming, bed making & organizing

Services we don't offer

Carpet, window & blind cleaning.

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
9%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 101-125 of 141 reviews

Hillary W.
05/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

C K.
05/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$99

Ran S.
05/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Heaven Scent Home Cleaning LLC
Thank you for the Great Review!! we appreciate your business

Jill G.
05/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly K.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I was impressed with thoroughness of the cleaning. They did the basics and then some - lifting the range top to clean under it an the drip pans. I've never had that done without asking for it. Dusted well, including hanging lights. I used a coupon to pay so I don't know what they normally charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Lynn A.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: $99 for six cleaning hours + gratuity was a team of three + manager. The manager was on point and directed the less motivated cleaner to easier tasks and did the extra diligent work himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Heaven Scent Home Cleaning LLC
Thank you for taking time to give us a review! I appreciate your feedback and thanks again for purchasing our Big Deal!

Adam R.
04/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Heaven Scent Home Cleaning LLC
Thank you for the positive review we appreciate your business and thanks for taking the time to give us a A rating!

Michelle B.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I've used these guys a few times. I've had other cleaners and Heaven Scent has been the most consistent. Kind. Trustworthy. Decided to finally sign a contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Heaven Scent Home Cleaning LLC
Thank you for the Great! review we appreciate you buying our Big Deals! and earning your trust to continue to use our services.

Kris O.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I wasn't there but the man of the house said they were great, did what he indicated, were fast but thorough. | |Thought they would contact us to see if we were interested in more regular cleaning schedule but they haven't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Heaven Scent Home Cleaning LLC
Hello [member name removed], Thank you for the great review! I would be happy to give you information on regular services.

Jane B.
04/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: They came with a group of 4 workers, very friendly. They dusted & vacuumed the Dining rm/Living rm. Cleaned the kitchen & floor & counters, cleaned the bathroom and dusted & swept the laundry room. | |The cost was more than I expected, higher than quoted on the phone, but she had not seen the house yet. The vacuum they used did not pick up very well, after they left, found missed spots and did not get the edges of the room.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$180

Response from Heaven Scent Home Cleaning LLC
Hello [Member Name Removed] , Thank you for the review we appreciate your feedback!

STEVEN G.
03/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: just OK, not outstanding

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$99

Kristen N.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great. Timely, professional. Very nice team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan I.
03/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra W.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned my house from top to bottom. Did a great job, but I am missing a broken piece of pottery that was on my dresser, that I wanted to glue back together. They must have taken the garbage, because I cannot find it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Heaven Scent Home Cleaning LLC
Thank you for the A rating we work hard to make sure you know we appreciate your business!

Janet R.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: 3 ladies, each got right into a section of the house and did her thing. Very friendly and professional. For a house that hadn't seen a good cleaning for years, the result was fantastic. I felt like they cleaned as if it were their own home. Not superficial, or one swipe across a surface - solid and thorough. They did an amazing job for the short time they were at location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Heaven Scent Home Cleaning LLC
(Removed Member Name)! Thank you for the amazing review we appreciate your feedback! Robin Crockett Heaven Scent

Jeff & Dawn S.
11/2014
5.0
house cleaning
  + -1 more
It was fine.
Description of Work: $99 for Six Hours of Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

TAMMY D.
09/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: I bought a deal from them for a housecleaner for a day.
Rating CategoryRating out of 5
Yes, I recommend this pro

Uday M.
07/2014
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$99

Kathleen T.
06/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: They didn't show up

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0
punctuality
2.0

$99

Response from Heaven Scent Home Cleaning LLC
Hello [member name removed], I apologize for the confusion I have checked our email and Angies List message center and do not see where we set up an appointment with you. I will be happy to come out and clean your home please feel free to contact me at my office to set it up @ 952 854-9177. I will be happy to honor the deal until October 31, 2014 so we can clean your home. Sorry! Robin Crockett/ Owner

MAUREEN M.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased an angie's list deal for home cleaning. Heaven Scent arrived on time with a team of 4. They were polite, responsive and worked hard the whole time. The team manager, Kelly, was detail oriented and very carefully checked to see that all the work was up to his standards. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team arrived as planned to complete a thorough cleaning of my house prior to listing it for sale. They worked quickly, and I had to move fast to keep ahead of them. The house looked great for the sale shots - thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia A.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned for just under two hours. Cleaning time apparently begins from the time they arrive in the driveway not when they begin cleaning. Three women cleaned and did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$99

Sarah I.
06/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Angie's List deal and had my house cleaned one time. Robin was easy to work with, we set up a date and the team showed up as expected. Thinks looked good until two days later when I was home during the day and noticed that my stainless steel appliances had swirly fine scratches all over them. Of course it is impossible to prove that these were not present before (but they weren't...new fridge within the year). Robin explained that "we clean stainless steel all the time - we use only a soft cloth and Windex" which I realize they must, but something happened that day. She came out and assessed the situation. Promised to follow up but hasn't. I know she must think I'm some kook looking for a settlement or something but I'm not. Just a gal with a dirty house and a new fridge that I happen to love a lot (strange attachments to my hard-earned appliances) that is now forever damaged due to someone's carelessness. I'm bummed out.

Rating CategoryRating out of 5
quality
1.0
value
5.0
responsiveness
1.0
punctuality
5.0

$99

Response from Heaven Scent Home Cleaning LLC
I did speak with [member name removed] and as she mentioned came out and looked at her appliances, we always only use soft cloths on stainless steal or any other appliances. There were some swirls on her right side fridge doors and it is not my practice to not take responsibility if we are at fault as a company. I did mention to her that I had contacted some reputable appliance store for advice as well as I did online searches on how to repair stainless steel but they had to real help. The one repair kit I found on Amazon advised that it not be used on Samsung appliances which is her brand. I mentioned to Sarah that I did not want to attempt to repair something that I am not professional at and then be liable when we only use soft cloths on stainless steal as our standard policy as to avoid damaging our clients property.

Sandra K.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Delencia L.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased the big deal from Heaven Scent for 6 Hours of house cleaning. The team of 4 showed up and had a very organized system to divide and conquer the work. They did a good job and I would consider them again for my future cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

4180 West Broadway Suite B3, Minneapolis, MN 55411

http://www.heavenscenthomecleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Heaven Scent Home Cleaning LLC is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Heaven Scent Home Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Heaven Scent Home Cleaning LLC offers free project estimates.
No, Heaven Scent Home Cleaning LLC does not offer eco-friendly accreditations.
No, Heaven Scent Home Cleaning LLC does not offer a senior discount.
No, Heaven Scent Home Cleaning LLC does not offer emergency services.
No, Heaven Scent Home Cleaning LLC does not offer warranties.
Heaven Scent Home Cleaning LLC offers the following services: Cleaning - dusting, straightening, vacuuming, bed making & organizing
Carpet, window & blind cleaning.

Contact information

4180 West Broadway Suite B3, Minneapolis, MN 55411

http://www.heavenscenthomecleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM