Gutter Systems

I thought he did a pretty good job. He didn't really follow through when I called him initially but then he showed up when he said he'd show up. The quality seems fine. I would not say they were super professional like I never got a bill from them. I had to call and say, "Hey are you going to send me a bill?" Then, they emailed me a bill. They were less expensive than other ones.

Bruce said he'd be here about 7:00-7:30 AM. He was here at 7:00 AM. He began working and about an hour later an additional worker showed up to help. I had old steel gutters on the house and garage that were rotting and leaking rust on the fascia and stucco siding. Bruce was able to spray paint rust spots on the fascia to make it look presentable. He had a spray solution that usually took the rust off the fascia but the rust stains were so embedded that the solution didn't work. Not his fault. They finished the work by about 12:30 PM. And as an Angie's List member he gave me a 10% discount to bring the bill down to $2,000. I was very pleased with his work and the price.

I was at work and when I came home, the new gutter was in place and looked nice.

Bruce Donatell, the owner, was punctual, reliable, and flexible. He showed up when he said he would. He had a professional attitude. He worked very efficiently. He gave us two choices for gutter covers. We went with the solid cover. The old existing gutters were very disgusting to take down. Bruce had a positive attitude the whole time, and he cleaned up afterwards. I would use this company in the future.

I first found this firm on Angie's list last year, and because if its outstanding record, I hired it to install new gutters on my house in Kenwood and my daughter's house in Linden Hills. We expected excellent service based on prior reviews and that is exactly what we got. Now, I had a smaller job, as described above, but I would not entrust it to anyone but Bruce Donatell, the owner/operator of Gutter Systems. The gutter business is an outgrowth of the aluminum siding business for many operators, and that business had many participants who were untrustworthy. I continue to have reservation about the big advertisers in the gutter business, and that's why I turned to Bruce. Bruce is as honest, hard-working, competent and fair a provider of building services as anyone could hope to have in any of the trades or professions. A+ on all counts. His professional skills, in my opinion, are unsurpassed in this field. Also, since he is not wed to a particular brand or style of gutter protection, he will offer the consumer a menu of options and help her/him select the one that makes the most sense for them. Frankly, I don't see why anyone would use any other firm than this one for their gutter needs.

The job was done when promised and at estimated cost. Very happy with work done.

This is the second time we have used Gutter Systems. Again, the work was done very professionally and efficiently, Clean up afterwards was well done. The final results are quite attractive and provide us with much peace of mind. The price was reasonable, in our opinion.

Bruce came out promptly & gave us an estimate to add gutters to our garage. We were able to schedule within a week or two. He did a great job & kept in touch. I plan to use him again for our house gutters.

Did an excellent job. Offered solutions to persistent water problems. This is the second time we have had Bruce do work for us.

Bruce was prompt and efficient. He came and performed all of the work himself. If you're looking a guy with a fancy truck and brochures. This is not the guy. But if you don't care about all the frills and want someone to get the job done. He seemed to do a good job. His quote was simply on the back of his business card and a little hard to read, but he did what I asked. He also didn't try to sell me anything that I didn't need. The only problem I had was clean up after the job was done. There were a bunch of old screws left in the driveway. Fortunately, my son found them before they were in one of my tires.

They came in and got the job done at the price quoted. Everything turned out well. The scheduling was good.

Bruce was easy to get a hold of. He was honest in his communication and knowledgeable. When he first stopped by he gave a bid on the back of a buisiness card, but once we hired him, he wrote up an official one. He was able to match the new gutters to our new paint job perfectly. He came a day later than we had set up originally to remove them, but I believe that was due to weather pushing back other jobs? It worked out fine, because our painters were pushed back as well. The day of the installation he came early before work and walked through the layout. He and another guy installed them. As mentioned in other reviews, there were a few pieces of aluminum and a couple of nails to pick up afterwards. No big deal to clean up though. He assured us that if we had any concerns, he would come back out to address them. So far after a couple of heavy rains, it appears everything is working great! Great job and great price!

I called Bruce when we figure out the source of the water in our basement were the leaky gutters in the rear of the house. I found him through Angie's List and called him because he had good ratings and was available immediately. I was really impressed by his commitment to solving our problem. He came out to our house the day I called him. After checking things out, he told me what I already suspected: that the gutters in the rear would have to be replaced. He didn't have time to do the job that day, as he had squeezed me into his schedule. But he patched the worst hole and promised to come back early the following week to finish the job - probably on Tuesday. On Monday morning, I woke up to find out it was going to rain heavily that day. I was worried about whether I was going to end up with wet carpet in the basement again. But Bruce was ahead of me. He showed up at 9 a.m. with a helper and got to work. The rain started shortly after he arrived, but he didn't quit. He kept going - in a steady downpour - and managed to get the new gutter on the house and keep our basement from flooding again. He came back two days later to finish the downspouts. Bruce is a real pro. Next time I need any gutter work, he'll be the first - and likely only - guy I call.

Called Bruce at Gutter Systems yesterday afternoon and described the problem --- a large amount of water leaking from the second story gutter. He asked for a description of exactly where the leak was so he could locate the problem if we weren't home when he came by. Bruce arrived about 8 am this morning and took care of the problem. I was very impressed that he was able to come and do the work so quickly. With all the rain we've been having, I expected to have to wait at least a couple of days.

He was quick to provide the estimate and get out and do the work. I came home from errands and found him working, as he was "in the neighborhood". He cleaned everything up, installed seamless gutters and large downspouts and was responsive to my concerns. He assured me he would fix anything that came up, so far so good.

It went perfectly fine. He made everything work as it is suppose too. I had someone come out last year to clean out gutters and fix anything that needed fixed and this year I have had some problems with my gutters leaking. Called Gutter Systems and they came out right away to fix the problem.

Informative and responsive I especially appreciated no high pressure sale pitch and responsive answers

Everything went like clockwork. I was most impressed because this was not a big job, and yet Bruce was very responsive.

It only took a couple of hours with 1 worker. Everything worked out fine and I'm satistfied.

Very easy to work with, priced very well and the entire process was 2 - 3 days.

We called Bruce for an estimate after reading all the positive reviews on Angie's List. Bruce returned my call promptly and stopped by that afternoon to give me an estimate. We had received estimates from 3 other companies but, Bruce came in the lowest. I was concerned about some of the complaints that others had voiced (messy clean-up, harsh personality, etc.) but, I enjoyed Bruce's knowledge and experience. He knew what he was looking at immediately, and had a clear vision for what needed to be done for our home. Due to some other construction projects at our home, we didn't call to schedule the work for another month or so but, when we did, he promptly got us on the schedule. Bruce instructed us that he would order parts and give us a call a couple days before the work would be completed. I did get a call from Bruce but, it was at 7 am and he was standing outside my house ready to do the work immediately, saying that there had been a cancellation in his schedule. Although a little caught off guard, I was pleased that the work would be done sooner than expected. Bruce and one worker completed the job and were done by 3pm that day. He had to rush out when I came home to check the work but, everything was completed according to the plan. I found a small amount of construction debris in the yard but, nothing that couldn't be cleaned up quickly. When I called Bruce later that night to arrange for payment, he send me an invoice over email. At that time he also answered any further questions I had about the work and my new gutter system and took my credit card info over the phone. Overall, I was pleased with my decision to use Gutter Systems by Bruce!

He arrived, with another worker, on time. Did the work professionally and rapidly. Went very well. I did discover that water collected and leaked at one corner in the first big rain after the job. When I called, the owner said that the faulty corner was done by the other worker, and he would have that person come out to repair it. I had to call a second time when nothing happened for more than a week or two, but after the second phone call, the worker arrived the following day and made the repairs. He did a thorough job, not merely plugging a leak but redoing the work and making sure that the gutter was properly angled. I have not noticed any leaks since that repair.

I used Gutter Systems last year to install new gutters on my home, and I was very happy with the experience. This time, I was looking to have gutters installed at a house my daughter just purchased. Bruce Donatell is the owner-operator of Gutter Systems. I have a strong preference for doing business with owner-operators, since they have a much greater incentive to satisfy a customer than does the typical employee of a larger firm. Bruce is a master of this craft. I trust him completely, not only in terms of personal integrity but also competence. He knows all there is to know about gutters. He wll walk the customer through all the options and offer sggestions based on his wealth of experience in the field. That is what he did for us at my daughter's place. We were able to make well informed decisions on what to have installed. Bruce gave us a date for the installation which met our needs, and he showed up on the day and at the time specified. The price was right and the end result perfectly delightful.

BD Construction seemed to know what he was talking about and the price is the best of the bunch. I believe I will be using him. He was very knowledgeable of products and of the different questions I asked regarding the gutter covers and things like that.

Bruce did the estimate and arranged a time to promptly do the work. It's a small job and he fitted it in with his other work. We initially had a little difficulty getting in contact but Bruce explained why. He explained the problem and what he would do to fix it and then showed me what else was wrong when he got up on the roof. The revised price was higher but fair given the problems discovered when the planned solution wasn't feasible. Bruce is a good contractor to work with on gutter repairs. I would recommend Gutter Systems.