Green Clean Restoration & Carpet Care

You take a chance when a disaster happens and you need to choose a contractor quickly. We were out of town when a smoldering futon left our whole house covered in oily soot. I made a few phone calls and ultimately chose Green Clean over some of the bigger companies I spoke to. We couldn't have been happier with our choice. The process of mitigation took about 3 months, but when it was done there was absolutely no smoke smell. They removed ceilings, flooring, and drywall from the most affected areas, and cleaned every inch of the rest of the house. We were pleased with the results and with our initial meeting to discuss the construction phase, so we chose Green Clean's rebuild team to finish the job. This was where our experience went from good to great. I am very particular when it comes to design and materials selection for our 19th century home, and they were open to my suggestions and quirky requests. Mitch and his crew texted me regularly with questions and updates, and they had me stop by to discuss various details. They seemed to really care about making us happy and getting us back into our house. Despite the pandemic and a labor shortage, we had the same crew throughout the project, and I think there was only one week where, due to Covid, they weren't on site. On top of it all, their craftsmanship was really excellent. I would be remiss if I didn't mention the administrative side of this. There is an enormous amount of detail required by a builder to ensure that the work is properly documented and covered by the insurance claim. Rhett was very clear about what our allowance was for each item we needed to select, and answered all my questions (very patiently, I might add). Our insurance company barely questioned anything, and I have to think it was because it was organized so well. We made a few additional updates to our house, above and beyond what insurance covered, and he was transparent, honest, and flexible about the charges. We are now back in our house, 6 months after the fire (Green Clean's initial estimate had been 6 to 12 months), with no sign that we ever had a fire and no financial horror stories to tell. Thank you, Green Clean!

These were by far the best cleaners we ever have had. They were courteous, thorough and very hard working. I thought we would need to replace our ceramic floor in the hallway but they got it looking like new and were on time and friendly also. Afterward they resealed the tile grout too.They wore masks indoors , came right on time and I would highly recommend them to anyone needing cleaning or restoration services! Thanks to Aaron and Josh for the super work!

Very thorough, professional, and nice. Masked and polite. Great, detailed explanations of what they were doing and what to expect afterwards. Really appreciated Rob and Josh. Price was steep for us, but comparable when we bid the project.

Very professional company. They were able to recommend a company to test for mold. Taylor came out within a few days of the testing to assess the damage and gave a detailed estimate. They were also able to recommend an asbestos remediation company to take down the drywall as the joint compound contained some asbestos. Then within a week Marquis and Anthony? came to do the mold remediation. They were very careful to lay down protection on the floor leading into the room that was being remediated. They were great in explaining what they would be doing. They were just all all around respectful of our property, efficient, and really nice! Having a mold issue creates anxiety, but they know what they are doing. I would definitely recommend them.

Aaron and Josh were punctual, professional and kind. They were very communicative about what they were going to do and asked if I had any questions. The carpets look great! They did an awesome job.

Green clean did a wonderful job at our home. They cleaned our couch and it looks brand new. Stains in our playroom disappeared with their carpet cleaning and I couldn’t be happier! (We have 2 little kiddos and 2 cats, and you can imagine the coloring and pet stains.) They were friendly, thorough and kind. Very easy to work with, affordable & professional! I would use green clean again in a heart beat.

Our sump pump failed and left our basement with soggy carpet and some spongy drywall. Green Clean responded quickly and did a top notch job on both the mitigation (demolition, debris removal, drying) and restoration (drywall, baseboard, casing, paint, carpet). Mitigation team leader Marquise communicated well and kept us looped in on every step. Owner Rhett advised us along the way. As a result, we trusted Green Clean to do the restoration work as well, and we were very pleased with the results. Thanks to team leader Mitch, Green Clean put our basement back together timely, skillfully, and with great attention to detail.

Terrible. The guy came out and took some measurements and photos and said he would get back to me the following week. The next week he left me a message and said they were short staffed and he would get back to me the next week. Several weeks went by and I called the guy again and he apologized and said he would definitely get back to me first thing the next morning. I never heard anything more from them. I hope this delay has not caused mold damage. I am very unhappy with them.

The team at Green Clean did an absolutely amazing job when our townhome unit endured some significant water damage from a neighboring unit's sink overflowing. They responded immediately to remove everything that was wet, begin the drying process, and ensure the damage was minimized. Once they were able to begin the rebuild process, it was done quickly, professionally, and the quality was fantastic. Attention to detail was impeccable and they made sure that everything was installed and rebuilt perfectly. I would highly recommend them to anyone dealing with water damage, mitigation, and reconstruction!!!

We were extremely pleased with all the Green Clean team, from the remediation crew through the final woodwork and trim out. And Rhett was wonderful in negotiating with our insurance company!

It went good and they got done quite quickly. The whole procedure, before and after, was thoroughly explained.

I am absolutely 110% satisfied with Green Clean! We hadn't had the carpets cleaned in three years. Our go-to guy wasn't in the business anymore. I searched for environmentally friendly, locally owned & operated, small businesses. Green Clean gave us a great price, the crew arrived early, and the whole house feels better. Very professional, very personable. Give them your business!

I have worked with Green Clean Carpet Cleaning and Restoration for the past three years. Each time they cleaned my carpets they exceeded my expectations. The company has integrity, outstanding customer service and superb workmanship. Their professional technicians Robert and Lucio arrived promptly. They did a superb job on cleaning my carpets in a timely matter. This is a company you can trust. No hidden costs what so ever. Give them a call today! Janet Delmore Roseville, MN

It went very well. I liked the thoroughness of the cleaning process and the plant-based cleaners. Aaron and Lucio did a great job getting out some VERY tough stains and were pleasant to work with. A huge improvement over our previous pro.

Cleaning was professionally done by Aaron & Lucio. Carpet looks great!

The Green Clean team was fantastic to work with. They were always on top of things, had very transparent communication, and were very well organized. Our job turned into an insurance claim and Green Clean made this process very seamless. They had everything organized and took lots of pictures making the claims process a breeze (or I guess as easy as it could have been given my insurance company). In the end - we were VERY happy with the result and how quickly they were able to take care of everything.

If you go with Green Clean be sure to read your contract carefully. Slipped into the contract was "this is for mitigation and does not include restoration". During initial conversation with Dan, my husband & I were told that it was for everything. I've had several projects, including siding done recently. This is the first company that I feel was dishonest in word. I do think I shouldn't have been so trusting because all the other contractors were honest people. Also after cleaning, I could still see a partial bird's nest.

Aaron and Marquise did a wonderful job. They even came back a couple of days later to work some more on one particularly difficult area. We were very pleased with the service and will definitely use them again.

No work was completed, but I would definitely hire them if needed.

Left message with answering service to schedule appointment. Call was returned promptly, estimate was given and appointment for cleaning scheduled. Received email follow-up of appointment. Also received a phone call from Jason two days prior to confirm date and time of appointment and to verify address. Technicians arrived on time and explained the process. Technicians were very courteous and personable. Received follow-up phone call from Jason to determine whether the work was satisfactory. Very satisfied with this company.

Cleaner arrived promptly and did the cleaning in a timely fashion. Price was high, but okay for one time. Job finished quickly. Individual did not use any scent, residual scent sorta musty.

Top-quality customer service, arrived on time, moved furniture, did a thorough cleaning of our carpets in 2 rooms that have heavy foot traffic and kid's spills. We've used them multiple times and have always been completely satisfied with the work and price.

Jake and Rob did an amazing job! I had heavy traffic areas and some pet stains and my carpet looks fantastic after being cleaned. Phenomenal job and I would highly recommend.

I am a big fan of this company. They responded very quickly after a tree branch went through my roof helping to get a temporary repair to stop the water damage. They also put me in touch with a great company for the permanent roof repair. They did a wonderful job mitigating the water damage and then reconstructed my kitchen beautifully. Everyone that I worked with were very professional, very honest and transparent about the cost and timing of the projects (which I super appreciated), and nice to work with. Thank you!

They did a wonderful job--some little questionable spots were removed and the entire carpet looked great. I will definitely use Green Clean again.