Copperfield Chimney Sweeps & Repair

FANTASTIC, KNOWLEDGEABLE & FRIENDLY SERVICE. VICTOR TURNED UP PRECISELY ON TIME AND DID AN IMMENSE AMOUNT OF THOROUGH WORK VERY ECONOMICALLY. HE ALSO GAVE GOOD ADVICE ON CONVERTING A WOOD BURNING FIREPLACE THAT DOESN'T DRAW WELL TO A GAS INSERT, ALONG WITH OTHER SUPPORTING INFORMATION. I WILL DEFINITELY USE THEM AGAIN.

COPPERFIELD CHIMNEY SWEEPS DID A GREAT JOB. THE TECHNICIAN WAS VERY IMPRESSED WITH THE HEIGHT AND THE AGE OF OUR CHIMNEY AND SAID IT WAS WELL CONSTRUCTED. WE USED TO HAVE SMOKE IN THE LIVING ROOM WHEN WE USED THE FIREPLACE. BUT AFTER THE CHIMNEY WAS CLEANED, SMOKE IS NO LONGER AN ISSUE. THE TECHNICIAN ALSO REALLY SEEMED TO ENJOY HIS JOB. WE CANNOT QUITE RECALL PRICE, BUT IT SEEMED AFFORDABLE. TWO THUMBS UP!

EXPERIENCE WAS VERY GOOD. VIC IS A GREAT GUY AND EXPLAINED WHAT HE WAS GOING TO DO. IT TOOK HIM ABOUT 40 MINUTES OR SO TO DO THE JOB. THE ONLY NEGATIVE WAS THAT THEIR WAS SOME FINE SOOT IN THE LIVING ROOM AFTER HE WAS DONE THAT WE WERE NOT EXPECTING. WE HAD TO DUST AND VACUUM EXTENSIVELY.

VICTOR AND HIS ASSISTANT WERE PROMPT AND COURTEOUS. THEY CLEANED THE CHIMNEY QUICKLY WITHOUT LEAVING A MESS INSIDE. REPLACED MY BROKEN FLUE DAMPER KNOB FREE OF CHARGE. POINTED OUT AND EXPLAINED NECESSARY MASONRY REPAIRS TO THE TOP OF THE CHIMNEY AND GAVE ME A VERY COMPETITIVE FIRM BID TO PERFORM THAT WORK AT A LATER DATE. MY HOME INSPECTOR HAD TOLD ME TO EXPECT A REBUILD OF THE TOP 8-10 COURSES OF BRICKS, BUT VICTOR EXPLAINED THAT WAS NOT NECESSARY.

VICTOR SKELLEY ARRIVED AT THE AGREED TIME TO EVALUATE THE WORK PREPARATORY TO OFFERING AN ESTIMATE. UPON ACCEPTANCE OF THE ESTIMATE HE ARRIVED ON THE JOB AT THE AGREED DATE AND TIME, DID A FINE JOB.

VICTOR AND HIS HELPER SHOWED UP WHEN THEY SAID THEY WOULD. THEY DID AN EXCELLENT JOB OF KEEPING THE AREA AROUND THE FIREPLACE CLEAN. VICTOR WAS HAPPY TO ANSWER QUESTIONS ABOUT THE FIREPLACE AND ITS OPERATION. I RECOMMEND COPPERFIELD CHIMNEY SWEEPS FOR ANY FIREPLACE WORK THAT NEEDS TO BE DONE.

WE'VE USED VIC FOR 3 YEARS NOW. HE IS GOOD AT WHAT HE DOES.

VICTOR WAS PROMPT AND DID THE JOB QUICKLY. HE ALSO WENT UP ON THE ROOF TO INSPECT THE TOP OF THE CHIMNEY. HE SUGGESTED FUTURE MORTAR REPAIR TO REPAIR LOOSE BRICKS.

OVERALL GOOD EXPERIENCE. $150 FOR CLEANING, INSPECTION, AND BRICK MORTAR REPAIR; $75 FOR RODENT MESH AND INSTALLATION. VICTOR SHOWED UP ON TIME WITH ONE OTHER WORKER. THE WORK WAS QUICK (LESS THAN 1 HR) FOR CLEANING, REPAIR AND INSPECTION. VICTOR ALSO LOOKED AT SOME CRACKS IN THE CHIMNEY CAP AND MADE SPECIFIC SUGGESTIONS AS TO HOW TO GO ABOUT REPAIRING IT OURSELVES. VERY FRIENDLY. EVEN LOOKS SOMEWHAT LIKE DICK VAN DYKE!

AS GOOD AS IT GETS. WE'VE USED COPPERFIELD BEFORE, ON OUR PREVIOUS HOUSE, AND DIDN'T THINK FOR A SECOND BEFORE CALLING HIM AGAIN. HE'S HONEST, PROFESSIONAL, ON-TIME, CLEAN AND PRICED RIGHT. HE THOROUGHLY CHECKS YOUR CHIMNEY SYSTEM AND DOESN'T TRY TO TALK YOU INTO THINGS YOU DON'T NEED.

THEY WERE AN HOUR LATE FOR OUR SCHEDULED APPOINTMENT, HOWEVER THEY DID CALL TO INFORM ME THEY WERE RUNNING BEHIND. MR. SKELLEY REMEMBERED SERVICING OUR FIREPLACE/CHIMNEY LAST YEAR (HE REMEMBERED THE ROOF LINE), AND SURE ENOUGH I FOUND THE RECEIPT FROM THE PREVIOUS HOMEOWNER. INSTEAD OF THE $190 OR SO IT WOULD HAVE BEEN FOR THE FULL PACKAGE (CLEANING, INSPECTING, SWEEPING), MR. SKELLEY ONLY CHARGED ME $75 FOR THE SERVICE CALL. HE SAID IT WAS CLEAR THAT NO FIRE HAD BEEN BUILT SINCE LAST YEAR'S SERVICE. HE DID INSPECT THE FLUE FOR NESTS OR CRITTERS, AND THEN TOOK THE TIME TO EDUCATE ME ABOUT THE AIR INTAKE, DAMPER, FAN, AND DESCRIBED OUR FIREPLACE UNIT AND HOW TO USE IT EFFICIENTLY AND SAFELY. HE APOLOGIZED FOR 'RUSHING' MY JOB, BUT I FELT THAT HE COULD HAVE GONE THROUGH THE MOTIONS OF CLEANING AND SWEEPING A CLEAN FLUE AND CHARGED THE WHOLE AMOUNT. HE WAS FAIR AND HONEST, AND IS JUST THE KIND OF CONTRACTOR YOU WISH THEY ALL WERE.

I CALLED COPPERFIELD CHIMNEY SWEEPS TO SCHEDULE A CHIMNEY CLEANING. ONCE THEY LEARNED WHERE I LIVED THEY WANTED TO CHARGE ME $75.00 FOR A TRAVEL FEE. WHEN I QUESTIONED WHY SO MUCH THEY SAID THAT STILLWATER, MN WAS TOO FAR FOR THEM TO DRIVE. BEFORE I CALLED THE COMPANY I USED THE ANGIE'S LIST WEB SITE TO LOCATE A SERVICE COMPANY. THE MILEAGE LISTED ON THE WEB SITE SHOWED COPPERFIELD CHIMNEY SWEEPS WAS 20 MILES FROM MY HOME AREA. I DON'T BELIEVE 20 MILES IS OUT OF THE ORDINARY AND I'VE NEVER BEEN TOLD THAT I'M TOO FAR AWAY FOR ANY TYPE OF SERVICE. THE NEXT CHIMNEY SWEEP COMPANY I CALLED WAS 17 MILES AWAY(ACCORDING TO THE WEB SITE) AND THEY DID NOT CHARGE A TRAVEL FEE. THIS IS ONE CUSTOMER THAT WON'T EVER CONTACT COPPERFIELD CHIMNEY SWEEPS AGAIN.

VICTOR AND SAM WERE EXTREMELY HELPFUL, VERY PROFESSIONAL AND VERY PLEASANT TO WORK WITH. NOW IF ONLY WE HAD A WOODBURNING STOVE SO WE COULD HAVE THEM COME OVER TO CLEAN OUR CHIMNEY INSTEAD OF FIX OUR ROOF!

VICTOR IS KNOWLEDGEABLE, OPINIONATED, THOROUGH AND FRIENDLY. HE REDID BAD WORK ANOTHER COMPANY HAD DONE, AND FIXED MY CHIMNEY SCREENS SO THAT ANIMALS CAN NO LONGER FALL DOWN. HE ALSO HAD SOME SUGGESTIONS ON HOW TO FIX SOME PROBLEMS I HAVE BEEN HAVING WITH DOOR TO THE ASH PIT.

VICTOR AND HIS HELPER WERE ON TIME, EFFICIENT AND PROFICIENT IN THEIR WORK. THEY KEPT MY HOME CLEAN IN SPITE OF IT BEING A VERY MESSY JOB. VICTOR EXPLAINED MY CHIMNEY CONSTRUCTION AND MADE HELPFUL RECOMMENDATIONS FOR USING MY FIREPLACE EFFECTIVELY.

VICTOR SKELLEY SUGGESTED THAT I INSTALL PROPER CHIMNEY SCREEN WHEN HE INSPECTED DURING CLEANING. HE REPLACED MY ''HOMEMADE'' SCREEN WITH A PROPER CHIMNEY SCREEN.

I WAS VERY PLEASED WITH THE SERVICE FROM VICTOR SKELLEY. I'VE NEVER HAD A FIREPLACE BEFORE AND WHEN I MOVED INTO THIS HOUSE THIS SUMMER, THE FIREPLACE HAD A BOARD IN FRONT OF IT. I WAS ACTUALLY AFRAID THAT IT DIDN'T WORK OR HAD SOME SORT OF PROBLEM. AFTER THE INSPECTION, VICTOR TOOK THE TIME TO MAKE SURE I KNEW HOW EVERYTHING WORKED - INCLUDING THE USE OF THE VENT AND ASH PIT, WHICH I DIDN'T EVEN KNOW I HAD. HE PUT MY MIND AT EASE AND I'LL USE THE FIREPLACE THIS FALL AND WINTER WITH CONFIDENCE. THE CLEANING JOB WAS PERFECT- THEY USED A DROP CLOTH BEFORE VACUUMING AND CLEANING THE FIREPLACE SO THERE WAS ABSOLUTELY NO MESS INSIDE. THIS WAS A GREAT EXPERIENCE!

MR. SKELLEY WAS EXTREMELY PLEASANT, PROFESSIONAL AND THOROUGH. HE EXCEEDED MY EXPECTATIONS IN HIS SERVICE - HE WAS METICULOUS AND COMPETENT. I WAS COMPLETELY THRILLED WITH THE JOB HE DID AND WOULD DEFINITELY RECOMMEND HIM AS AN EXCELLENT, KNOWLEDGEABLE MASTER OF HIS CRAFT!

VICTOR WAS VERY HELPFUL IN EXPLAINING THINGS AND VERY FAIR IN HIS PRICING. WHAT I ESPECIALLY LIKED WAS THAT HE HAD THE MATERIALS SUCH AS THE GRATES ON HIS TRUCK AND DIDN'T HAVE TO GO BACK TO HIS OFFICE TO GET THEM. HE WAS A LITTLE LATE, BUT CALLED TO LET ME KNOW A NEW TIME FRAME IN WHICH HE'D ARRIVE.

VICTOR WAS VERY PLEASANT AND EFFICIENT. HE OFFERED TO REMOVE OUR GLASS SCREEN FOR US (SOMETHING WE HAVE BEEN MEANING TO DO), SINCE IT IS NOT NEEDED FOR THE FUNCTIONING OF THE FIREPLACE. HE ALSO RECOMMENDED PUTTING SCREENS OVER THE CHIMNEY TO PREVENT RODENTS FROM MOVING IN, AND HE DID THIS AT THE SAME TIME. THEY KEPT THE HOUSE REASONABLY CLEAN. HE TOOK TIME TO ANSWER ALL OUR QUESTIONS.

THEY ARE VERY INFORMATIVE AND OBVIOUSLY KNOW A LOT ABOUT CHIMNEY CARE, SAFETY AND PROPER USE. THEY VERY WILLING TO EDUCATE THE CUSTOMER.

EXCELLENT, ENTHUSIASTIC AND PROMPT.

VICTOR WAS ON TIME DESPITE ALL OF THE ROAD CONSTRUCTION AND DETOURS AROUND MY AREA RIGHT NOW. THEY DID AN EXCELLENT JOB AND I'M VERY PLEASED. VICTOR SEEMS TRULY PASSIONATE ABOUT HIS WORK AND SEEMS TO TAKE PRIDE IN DOING A GOOD JOB. I'M HAVING HIM BACK LATER THIS WEEK TO REPAIR THE CROWN.

GREAT EXPERIENCE. VICTOR IS TERRIFIC TO WORK WITH. HE EXPLAINED EVERYTHING AND PATIENTLY ANSWERED ALL OUR QUESTIONS.

I WISH THAT EVERY PERSON WHO CAME TO WORK ON OUR HOUSE HAD HALF THE PERSONALITY AND PRIDE AND QUALITY OF WORK AS VICTOR. I CAN'T SAY ENOUGH ABOUT HOW SATISFIED I WAS WITH HIS SERVICE. HE EVEN CAME BACK A FEW DAYS LATER WHEN I COULD MEET HIM AT THE HOUSE TO LET HIM IN SO HE COULD GET THE PIECES OF THE STONE THAT HAD TO BE BROKEN OUT AND FELL DOWN THE CHIMNEY. HE CLEANED UP THE FIREPLACE BOX - EVEN THE STONE ON THE FRONT OF THE FIREPLACE THAT HAD BLACKENED WITH SOOT. HE SHOWED ME HOW MY CHIMNEY WORKED AND GAVE ME TIPS ON GOOD OPERATIONS FOR THE WINTER. I WOULD NOT HESITATE TO HIRE COPPERFIELD CHIMNEY SWEEPS AGAIN AND I HIGHLY RECOMMEND THEM TO ANYONE ELSE NEEDING CHIMNEY WORK.