Commers Conditioned Water Co

The issue is not with the company itself, in a sense, or the people in the office, they were excellent. The issue is with the driver, Greg, who was, frankly, mouthy and rude. I mentioned that we would have appreciated a call telling us he would be late and he said, "I was busy." He "apologized," quite begrudgingly but overall was abrupt and sullen. Not using the company any longer because I won't deal with that kind of personnel, and don't want him around.

Very fast, informative, knowledgeable, and friendly. I believe his name was Pete. He did a great job and didn't over charge like most. Oh yeah, CLEANED up after himself. Great service!

We had issues with the water softener. They verified over the phone we had a model that they serviced. The tech called the morning of the appt to let me know when he would be arriving. Pete arrived when he said he would, and diagnosed the problem in about 15 minutes. He gave us the option to repair or replace, explaining that the softener was towards the end of its life cycle. We opted for repair, and Pete was in and out within the hour. I would use them again.

Went well. Tried fixing 23 year old softner but did not work well but came back and installed a reconditioned softner

As they said they would, Commers called early in the morning to schedule a two-hour window of time for their service. Scott arrived towards the beginning of that two-hour window. He was professional and friendly and worked quickly. We also have a Commers water softener. Since another provider had told us that the softener might not be working properly, he tested the water softness and for iron. He found a trace of iron and recommended a product we could add to the salt in the softener to help get iron out of the system. Scott did exactly what we were expecting and got in and out quickly although he took plenty of time to answer some questions we had. The cost of the service was consistent with what the Commers office had told me when we scheduled the service.

Install under sink drinking water system and replumb kitchen sink to soft watrer supply

Appointments were made to evaluate the situations. They were kept punctually and not a lot of sales pitch. Their product speaks for itself.

They were fine to work with. It’s a good company.

I'm pretty happy with them. We stop in and all of the water is there and unlimited.

I'm totally pleased with Commers Conditioned Water services. The price was very reasonable. The salesman was very friendly and the technician was very accommodating and did a professional job even if he worked two extra hours because of a plumbing issue that we had with the mapping. The quality is excellent, I love it.

The sales person could not meet me as soon as I preferred, but it wasn't as if it were an emergency. He was knowledgeable and helpful. I was interested in a reverse osmosis drinking system, and the company had a "special" on this. That's possible, although I'm skeptical the two in tandem were a bargain. Conversely, it didn't seem overpriced, either. I'm sure there are lower prices for similar equipment, but I had a Commers before and there was nothing to complain about. It's a local company and the service/maintenance is very good. The installer was prompt, quick, offered options on the installation process (not financial, but location of some elements. Also had a reverse osmosis drinking system installed and installer was informative and particular about what I wanted and how I wanted it done. He was knowledgeable and explained the differences between my old and new system, and answered all my questions. Couldn't have gone any better.

My only complaint is that the new heater is wider and shorter than the old one but the plumber put it in the same spot making it very difficult to change my furnace filters. I'm not sure it is worth having someone move things around by a few inches, but I feel that a quality plumber would have watched out for this and made the necessary adjustments.

The new unit (actually made by Pentair according to the manual) monitors 4-weeks of water usage and only runs when it calculates that it will need to do so based on past usage for each day of the week. My old softener ran every 3 days no matter what and I already notice that my salt usage has decreased significantly. I am very happy with my decision to use Commers and will look to use them again when my aging water heater finally dies. The installer cleaned up thoroughly including some salt that I had spilled when servicing my old unit over the years. To say he left the area cleaner than when he arrived is no lie.

Zach arrived promptly and finished the work quickly. He was respectful to my wife and offered a 10% senior discount on the labor, saving us $8.70, even though we had no idea this was available. The guys from Commers are always efficient and friendly and remind us about the procedures for draining the system prior to using the water. Although Commers calls every year to remind us the service is due, they have never been heavy-handed to pressure us to have them come out. Early on, I used to buy the filters and replace them myself but then the system did not get sanitized or checked over. I think it is worth the expense to be sure the water filter is working.

Late one evening my husband was cleaning the litter box and noticed our close to 20yr old water softener was leaking from the base. The next morning we went to two big box home improvement stores to check out water softener options and prices with install before heading to Commers. For some reason I had assumed that Commers was going to be way out of our budget, however I was very pleasantly surprised and plus they were having specials due to the State Fair in addition to giving us10 free bags of salt. Terry, the Store Manager was very helpful and assured us it would be installed that very day. Two workers came a couple hours later and they were very courteous and professional. They did an excellent job on the copper pipe work and even cleaned the floor area to look better than it did when they had arrived.

When we realized our REALLY old water softener wasn't working, we checked Angie's list and found Commers and their very good rating so we called and asked for someone to come out. The man came the next day and took a look at our water softener from across the room and then started in on his pitch to sell us a new softener. A heated discussion followed in which I expressed my concern over the fact that he hadn't examined our softener or made any attempt that I could see to determine if it could be fixed and in which he insisted to me that parts aren't available for a water softener that old and that it couldn't be fixed. Period. He then tested our water and recommended one of their models. While I suspect that he was probably right, it still irks me that he didn't even go through the motions of examining it. But, we needed a functioning softener as soon as possible and one way to make sure we had that was to buy his suggested model. So we did. We had to wait several days for the installer to arrive. The installer was pleasant and extremely knowledgeable. He cut and re-soldered the copper pipe connections, installed the new softener and moved the salt out of our old tank to the new one. .He then made sure we understood how to operate the new softener, and what to expect while our water heater cleared itself of hard water, what type of salt to use, etc. He then took the old softener and parts away. He was very neat. Throughout the process he protected the area around where we was working dust and from solder spatter and sediment from the old softener. He then thoroughly cleaned up after himself. I would hire him again. I'm still not sure about the salesman. '

Overall, we had a good experience with Commers. Several months later, we really like both the water softener and filtration system we bought. We shopped around with several companies and found Commers to be mid-range in price, which we were willing to pay to get the filtration system. The installers were very friendly and asked several questions to ensure it was going it correctly for us. They ran the water hose from the filtration system under the sink to the back of the refrigerator on the other side of the kitchen at no additional charge. Everything went very smoothly working with them and we would highly recommend them to anyone.

My interaction with Commers Conditioned Water Company was good. Their installers were real professional. However, I thought that their sales people were not as detailed as the other people in the company. Their price was really good; I thought it was competitive. I did check around with two or three places. It wasn?t cheap but it wasn?t high; it was just fair.

Brian arrived a little later than my wife expected, which was not a problem since she intended to be home any way. My wife passed on to me that Brian was friendly and worked quickly, leaving instructions for draining the tank before using the water.

We talked to Dave Hoon at the State Fair and setup a home appointment. Dave was very flexible as we had to change the re-schedule two times. Dave looked at our water 25 year old leaking water heater and tested our water. He recommended the 50g Bradford White heater and the Commers' water conditioner. He also looked at our Commers' reverse osmosis system and said it did not need to be replaced. The install crews (one for the water heater and another for the water conditioner) called to confirm the time they would arrive. The crews were professional and answered all of our questions.

They were professional, efficient and they did exactly what they said they were going to do. They did quality work and left the work area clean. We are very satisfied with their product. We had the same system at our other home.

I discovered the leak Saturday afternoon. I called Commers and was told it would cost $300 to have someone come out to repair it on a weekend. They told me to try closing the bypass valve, which I did. The dripping just increased. I was told the weekday rate was $103. I asked to make an appointment for Monday but was told I would have to call at 7 a.m. Monday morning. Because of the location of the water softener, I could not fit a bucket under the leak. I found a plastic container that fit, but I had to empty it every 5 hours, which meant getting up in the middle of the night to empty it Saturday night and Sunday night. I called at 7 a.m. Monday morning. A "real person" answered the phone on my third try, about 7:10 a.m. They said someone could come out Tuesday because no one would be working my area Monday. I explained that I had stayed home from work and that I had to empty the container every 5 hours. I was told they could pull someone "out of their area" and send them to repair it, but it would cost $150 instead of $103. Since I did not want to spend another day at home and another night getting up, I agreed. The repairman showed up on time and corrected the problem. He was very nice and professional. He noticed the bag of salt I had sitting there and offered to put it in the softener for me. If I had it to do over again, I would have called around and found someone who would repair it on Saturday. I have had plumbers come out on weekends that cost only slightly more. The people I talked to were very nice and so was the repairman, but I think their pricing policies are out of line.

Did not use this company to complete work.

We have Commers come out about once a year to perform this service. Their service man was prompt and quick, answering my questions about service recommendations.

Stopped at the branch store in Burnsville and talked about the filter change, which I've done a few times on my own. But wanted to purge the tank and check the system pressure. Cost very little more to have them perform the service than doing it myself, plus I always learn something from the service person. Two days later he was there, right on schedule.