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Absolutely Guaranteed Appliance Repair

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

Owner operated. No subs. Cost determined by the job. Live look up do it yourself appliance parts ph - (763) 566-4424 Minnesota, MN. Appliance service phone #'s North Metro- MN. (763)-566-4424, South Metro- MN. (612)824-3964, Saint Paul- MN. (651)-246-7313. Absolutely Guaranteed Appliance Repair parts 763-566-4424 *note please do not use e-mail to make appointments. Email is not checked throughout the day, phone calls are. Thank you. Additional DBA - Absolutely Guaranteed Appliance Service and Sale. Award winning.

Business highlights

47 years of trusted experience

Services we offer

Sale and repair of household appliance, parts including washing machine, dryer, dishwasher, oven, stove, refrigerator, purifier, accessories, BBQ, dehumidifier, garbage disposals, ice maker, heating & air conditioning.

Services we don't offer

Small appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9355 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 326-355 of 355 reviews

John D.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nelin N.
06/2014
1.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Michael F.
12/2012
5.0
appliance repair
  + -1 more
.
Description of Work: Courteous, prompt, and fixed the dryer within minutes. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Rodney N.
06/2012
5.0
appliance repair, small appliance repair
  + 0 more
Went will took about an hour.
Description of Work: Disassemble dyer and found two seized iidlers. Then replace then and reassembled

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kathryn G.
06/2012
5.0
appliance repair
  + -1 more
cl
Description of Work: The service men called ahead, arrived promptly and were very efficient. I had ordered the cleaning of my dryer vent and deodrizing and checking the washer. My washer had been acting up due to a red cord that had wrapped around the agitator. They diagnosed and corrected the problem. They then cleaned all the surfaces of washer and dryer including remove all the junk on the dryer. for go measure they turned on the outside water. I had a call in for appliance repair but cancelled because AGAR had fixed the problem. Who could ask for more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Denise H.
05/2012
1.0
appliance repair
  + -1 more
See above. Disappointing.
Description of Work: I left a voicemail message for this company per the instructions to do so on Sunday over the Memorial Day holiday weekend. I needed someone to come out to take a look at my washer for a leakage issue. Did not hear back on Monday--okay, it's a holiday. Did not hear back on Tuesday--not so okay. Did not hear back on Wednesday, two full business days later--completely unacceptable. I won't do business with a company that does not respond to a call for services.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Absolutely Guaranteed Appliance Repair
SORRY! Holidays do create difficulties and back log. PLEASE do not delay what you consider to be emergency service if you have not received a direct response in what you consider to be a reasonable amount of time. THANK YOU.

Elizabeth H.
10/2011
5.0
appliance repair
  + -1 more
See Above
Description of Work: Our range top was working, but the oven wasn't. Apparently there was a problem with a fuse or circuit in the oven. Al was punctual about returning my phone call about oven repair. We set up and appointment and he was considerate enough to call and let me know when he was on his way during our two hour window. He was quick to get to work and was very pleasant while trying to determine what the issue was. Al got my oven working again and then informed me about a few other issues I may want to have my husband take a look at. He even offered to tell us how to fix these problems ourselves should they become an issue in the future (as opposed to offering to come and repair them himself at a cost). Would definitely call Absolutely Guarateed again for services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

MICHELE W.
06/2011
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Al called me back after an hour of calling him. He came out the same day. We needed our washing machine fixed. It was so great that he came out right away. We had a lot of laundry to do so it made a huge difference. Al is very nice and we have used him many times. We will use him again when something breaks down. I would highly recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233.3

srini K.
04/2011
1.0
appliance repair
  + -1 more
They dont return phone calls.
Description of Work: I called them twice and left messages asking them to return my call about repairs on my refrigerator. They never returned my calls. I see on Angie's that other members have had similar experiences with them. If you need service help, dont bother calling Guaranteed - they obvioulsly dont seem to guarantee that they will return your phone call !

Rating CategoryRating out of 5
responsiveness
1.0


Response from Absolutely Guaranteed Appliance Repair
I do appreciate all the calls customers are making to obtain what they deem good service based on reports of work performed. I wish I could personally return every call to every person who has a question, a comment, wants information on how to repair their appliance themselves or wants a service performed. It is not possible. My business has been founded on personal one on one customer service. A secretary would not be able to answer technical questions about service which is important to many customers who call. There are pros and cons of being specialized. (1.) You are very busy. (2.) As much as you may like to you cannot help everyone in a timely fashion. In regard to ratings based on phone calls not returned, In my view several issues have to be considered, (1.) Did we return the customers call but customer did not receive it, (2.) Did customer reach the correct company (I have had many customers call and ask, "were you the company I called for an appointment"). (3.) Since customers are calling to get service from 30+ year specialist, it is reasonable to expect he will be busy. (4.) I do not wish for anyone with a service emergency to delay service, My old customers know I will get back to them if they leave a clear identifying message. I am working on a computerized message return service to communicate with customers who have left a message, to better address the sometimes overwhelming flood of calls. I thank the thousands of you who I have worked together with and we have enjoyed a pleasant business experience.

Marlen S.
07/2010
5.0
appliance repair
  + -1 more
I would recommend them to anyone.
Description of Work: refrigerator needed a new computer. Computer was replaced by Jon and now works fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Alex T.
02/2010
5.0
appliance repair
  + -1 more
I would highly recommend him.
Description of Work: They were excellent. He fixed our refrigerator and was prompt. He fixed a part and we had spoken with other appliance repair people who said it would be difficult to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM R.
06/2006
5.0
appliance repair
  + -1 more
Excellent in every respect.
Description of Work: Repaired clogged freezer defrost hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88.5

GARY N.
07/2005
5.0
appliance repair
  + -1 more
WAS THERE WHEN SCHEDULED.
Description of Work: REPLACED SEAL IN WASHER TUB AND REPLACED DRIVE BELT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

GERRY T.
12/2004
1.0
appliance repair
  + -1 more
NO ONE EVER CALLED BACK!
Description of Work: I CALLED AND LEFT A MESSAGE ASKING FOR THEIR ASSISTANCE.

Rating CategoryRating out of 5
responsiveness
1.0


BARBARA A.
08/2004
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIR REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

DAVE S.
10/2003
5.0
appliance repair
  + -1 more
THEY ALSO CLEANED THE DRYER VENTS.
Description of Work: REPAIRED CLOTHES WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

MARIANNE S.
09/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: THE ICE MAKER ON REFRIGERATOR STOPPED WORKING. THAWED OUT THE LINES AND REPLACED A DEFECTIVE VALVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MARGARET M.
08/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: DISHWASHER WAS NOT DRAINING. CAME WITHIN TWO HOURS OF CALL. DIAGNOSED THE PROBLEM AND FIXED PROMPTLY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lee H.
07/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIR DRYER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LESLIE F.
07/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIR OF 10-YR OLD DISHWASHER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

RONALD C.
07/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED MOTOR IN APPLIANCE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

JEAN H.
04/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: I HIRED AL BECAUSE MY DISHWASHER WASN''T DRAINING. HE QUICKLY FIGURED OUT THAT THE FRIEND WHO HAD RECENTLY INSTALLED A NEW GARBAGE DISPOSAL FOR ME HAD FAILED TO TAKE OUT A DRAIN PLUG THUS PREVENTING MY DISHWASHER FROM DRAINING. MR. LIGONS TOOK CARE OF IT AND CHARGED JUST THE SERVICE CALL FEE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

DANIEL D.
03/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: SOME SMALL VALVE IN GAS OVEN WAS CLEANED OUT, ALLOWING OVEN TO TURN ON RELIABLY AGAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

WENDY C.
03/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: MICE HAD MADE A HOME IN THE INSULATION IN MY OVEN (YUCK!). AL REPLACED THE INSULATION AND HELPED TO CLEAN OUT ANY EVIDENCE THAT THEY HAD BEEN THERE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jim .
03/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIRED WASHER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

Brooklyn Park, Minneapolis, MN 55444

http://www.absolutely-guaranteed.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Absolutely Guaranteed Appliance Repair is currently rated 4.9 overall out of 5.
Absolutely Guaranteed Appliance Repair accepts the following forms of payment: Check,MasterCard,Visa
Yes, Absolutely Guaranteed Appliance Repair offers free project estimates.
No, Absolutely Guaranteed Appliance Repair does not offer eco-friendly accreditations.
No, Absolutely Guaranteed Appliance Repair does not offer a senior discount.
No, Absolutely Guaranteed Appliance Repair does not offer emergency services.
Yes, Absolutely Guaranteed Appliance Repair offers warranties.
Absolutely Guaranteed Appliance Repair offers the following services: Sale and repair of household appliance, parts including washing machine, dryer, dishwasher, oven, stove, refrigerator, purifier, accessories, BBQ, dehumidifier, garbage disposals, ice maker, heating & air conditioning.
Small appliance repair.

Contact information

Brooklyn Park, Minneapolis, MN 55444

http://www.absolutely-guaranteed.com