Great Garage Door Company

This was on a Sunday our cars were trapped, we sent email on Sunday night called right away Monday morning and got someone out as soon as they could. It turned out to be a simple fix and while he was here he took it upon himself to do some maintenance all of this was done in below zero weather, we were very impressed

Our garage door would go all the way down, then would reverse itself. We called at 9 AM..Tim was here by 10:30. The repair was finished in less than 30min. He explained what the problem had been and how he fixed it. We had thought we needed a new opener. We are very pleased with this company. We purchased our garage door from them 15 years ago and have been very happy with that as well

Very well. We have used them many times. He has replaced our garage door and the spring when it broke. Comes as quickly as possible. Please delete this review. Wrong company.

Excellent service and quality.

excellent, new door much nicer than original and better insulated, garage door opener is mounted to the ceiling under a bedroom, old one was so noisy, this one you can barely hear. Even the dog thinks its quieter because she doesn't start barking because she no longer can tell when the door opens

I called because I noticed the garage door sticks a bit to the ground when it gets really cold like below zero. It opens but I hear a noise as if it was a little frozen. Also, I saw the rubber seal looked like it need to be replaced. The service person advised me while the retainer and rubber seal should be replaced not to do so until spring. That's because I've got water near the garage door from snow melting off my car (as does the neighbor). If he replaced it now, he might need to do it again before the winter is over and charge me again (it wouldn't be warrantied). He also recommended calling a handyman to correct the water issue. I talked to the HOA handyman today who told me the problem is snow melts off my tires and mud flaps. The garage floor not totally level so it forms a small puddle in the corners. He said there's not much can do about it. Other people in the HOA have come to him with this problem. If that's correct, then I'm not sure what to do. He advised me to sweep it out, etc which I can do. In that case, would the rubber seal just need to be replaced yearly but it would not ever be covered by the warranty? I plan to call them again in the spring to replace the retainer and rubber seal. I asked how much it would cost and he gave me a ballpark figure around $150. So it isn't a huge repair. While I wish they could have done the repair today, I do understand the reason. He then did a garage door opener tune up.

The sales visit was low key with good explanations of alternatives. We ordered the door special order because of the obscure glass in the windows. We paid half down because of the special order. The door arrived ahead of schedule and we were slotted in for installation shortly thereafter. The installer arrived on schedule, worked efficiently and from all appearances did a good job of fitting and sealing the door. We paid the other half and it was all done. We are happy. No problems so far.

A roller on our single garage door kept falling out. The door is about 10 years old. We had used Great Garage Door Co in the past for previous work (a broken spring) and we were satisfied with the work so we called them again for service. The Maplewood location is less than a half mile from our home. A 2 hour window was set. He came within the last 15 minutes of this window right after I left the house. My son was left in charge to let him in the garage and pay for the service. I was aware of the $89 service call fee but they never told me they were going to charge a $5 fuel surcharge. Come on - your half a mile away from my house. Whats up with a fuel surcharge - your already charging me $89 for a 5 minute job.

Alan came out and provided an estimate for two doors. He did a good job. However, it would have been nice to know the space needed for the install. When the installer showed up he told me I needed to move a bunch of boxes (just moved in). There was a bit of trim missing due to a shortage on the order. After almost three weeks later, the missing trim is still not installed after calling back twice.

They were really good, efficient, professional, and cleaned up after themselves. I was pleased with the services.

I discovered one side of my garage door motor had broken free and so called in the next morning and easily scheduled service for that day. The repairman showed up right on time and although it was an unusual repair he assured me that he would be able to re-attach and secure the motor so that it would run properly.. He went right to work and I am very happy with the results. I'm also very happy that I decided to call a professional organization that was so responsive and will stand behind their work instead of a Handyman.

after another company told me this job might cost several hundred dollars and that they could not come out for several days, Great Garage Door responded the same day and had all necessary parts on their truck. the job was done very quickly and the quality was great. We would definitely use them again.

Went very well. The only issue was that upgraded springs were to be installed vs. the standard. Questioned if that occurred. Installer recognized error and came back the next morening and replaced springs with the upgrad to 30K.

Great response on the phone. Same day service. I used them to replace my garage door last year and would use them again.

Our garage door suffered a broken spring. ((( MAN, that is a heavy door without the spring ! ))) Found Great Garage Door Co. on Angie?s list. What a break !!! They were VERY highly rated on Angie?s with many excellent reviews, so I gave them a call. Scheduled an appointment and they gave me an immediate quote over the phone. Their technician (Bryan Rother) gave us a call when he was on his way over and showed up right on time. Upon arrival, he immediately got to work. He had everything he needed in his truck. Less than 30 minutes later, he had replaced BOTH coil springs and lubed all moving pieces and rollers including the lift track. Besides that, Bryan programmed 2 new remote buttons I had purchased for the door at no charge. This guy is GREAT. If you give them a call for your garage door work, you will be VERY pleased.

It went perfectly! They meet me when it was convienent for me, they worked around my schedule!

Easy! Got a free estimate Set up a date to do the work. I love the quality of the product. I was treated fairly and polietly. Price was right on. Very good experience

The installer showed up promptly on Saturday morning and replaced our old garage door opener. He was friendly and did a very neat job. Took away the old opener and left no mess.

Great service - left message on voice mail overnight, got a call back from the service manager before 7:30 and a call from the technician before 8:00. Technician was onsite by 10:30 and door was fixed by a little after 11:00. The door works smoothly - much quieter than before actually! The work was professional, the guy was polite, no mess.

The experience with Sales and the installer were both good. The quote for a basic steel, 16.x7 garage door was reasonable and they had the exact color that I wanted. Other companies' quotes were $150-$500 higher and the colors were all just a bit off, either too dark or too light. The installation appointment was made two business days in advance where as other companies required abot about a week or more. The installer showed up early and completed the work within the estimated timeframe. That is alot to be said since the temps were in the high 90's that day. The amount billed was exactly the amount quoted. The garage door opens and closes just fine and it looks great. I am very satisfied with the service rendered and will recomend this company in the future.

Very professional. Installation took half the advertised time. Very competitive price. Fully cleaned up work site. Very excellent job. Superior product. Would not hesitate to recommend this company..

After placing the call, they came out very next morning! Showed up even alittle early which was great as I had somewhere to go. It went quick and easy- he made sure all the opens were fully coordinated, Gave us choice of disposing of old units and track- or for fee he would take care of. Doors never worked better. PRICE WAS AS QUOTED- Very PLEASED! We call the Minnetonka # 952-939-9999 for our service which I found on the Blain web site.

It went without a hitch. Ken, the sales person, steered me in the right direction, without being pushy. With the information, it was my decision and decided on an insulated door, when that wasn't what I went into it thinking. He gave me info that helped me make an informed decision.

There was a slight bit of confusion with scheduling, but it wasn't really a big deal. They came when they said they would, the new door looks and works great. It is so nice that the door doesn't go "CLUNK" every time it goes down like our old one did. We love the door!

Installation was done in a day, and we are very happy with the results.