Great Garage Door Company

Fast and friendly

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FANTASTIC!

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THE ESTIMATOR (ALAN) CAME TO THE HOUSE AND WAS THOROUGH AND LOW KEY (NO HARD SELL). THE INSTALLER (JAKE) CAME ON TIME IN FACT THE FIT ME IN RIGHT AWAY WHEN THEY HAD A CANCELLATION ON THE SCHEDULE. HE WAS POLITE, EFFICIENT, AND CLEANED UP THE AREA BEFORE LEAVING. I WAS PLEASED WITH THE EXPERIENCE. I WISH THE DOOR BOTTOM FIT A BIT BETTER BUT WITH MY UNEVEN GARAGE FLOOR I GUESS HE DID THE BEST HE COULD.

SEEMED TO BE A GOOD VALUE--THEY OFFERED DOORS WITH STEEL ON BOTH SIDES FOR THE SAME PRICE ANOTHER COMPANY HAD FOR A SINGLE-SIDED STEEL DOOR. THE INSTALLER ARRIVED ON TIME AND CLEANED UP WELL WHEN FINISHED.

THEY PROVIDED THE BEST PRICE ESTIMATE. SALESPERSON WAS LATE FOR APPOINTMENT, SAID HE LOST MY NUMBER. WHEN HE DID ARRIVE 2 HOURS LATER, HE MADE A GOOD PRESENTATION. I DECIDED TO GIVE THEM THE JOB. SALESPERSON FOLLOW UP WAS AWFUL. HE DIDN'T RETURN MY CALL. AGAIN SAID HE LOST MY NUMBER AND COULDN'T FIND IT IN PHONE BOOK. WHEN HE FINALLY CALLED BACK IT WAS AT A TIME I COULDN'T TALK AND ASKED HIM TO CALL ME AT 9 THE NEXT DAY. WHEN HE HADN'T CALLED BY 11, I CALLED AND HE ANSWERED THE PHONE. HE FORGOT.I TOLD HIM BECAUSE OF HIS POOR FOLLOW UP I WOULDN'T GIVE HIM THE BUSINESS.HE SAID HE AGREED WITH ME COMPLETELY! OWNER OF COMPANY CALLED ME, APOLOGIZED AND ASKED FOR THE BUSINESS, PROMISING HE WOULD MAKE SURE IT WAS DONE TO MY SATISFACTION. INSTALLER WAS ON TIME, DID A BEAUTIFUL JOB, CLEANED UP EVERYTHING AND THE PRICE WAS RIGHT. THEY REPLACED MY KEYPAD AT NO CHARGE.I WAS PLEASED WITH THE WORK AND WOULD RECOMMEND, BUT IF THE SALESPERSON WHO RETURNS YOUR CALL IS ALLAN, ASK FOR ANOTHER SALESPERSON

LAST CALL OF THE DAY. HE TOOK HIS TIME AND WORKED IN A TIMELY MANNER. CLEANED UP AFTER WORKING. EXPLAINED HOW IT WORKED. VERY PATIENT.

THEY WERE POLITE AND INFORMATIVE ON THE PHONE AND SET A TIME SPAN FOR THE WORK. THE INSTALLER WAS ON TIME AND VERY PROFESSIONAL. HE LISTENED TO OUR SPECIAL REQUEST FOR THE LOCATION OF THE BUTTON. THE GARAGE DOOR OPENER WORKS PERFECTLY. WE WOULD CERTAINLY RECOMMEND THIS COMPANY.

DID A GOOD JOB, RECOGNIZED MISTAKE AND CAME BACK TO FIX IT AT NO CHARGE. THEY WERE PROFESSIONAL AND KNOW HOW TO TREAT THEIR CUSTOMERS.

THEY HAD A QUICK LEAD TIME AND WERE ABLE TO COME OUT SWIFTLY. OVERALL A GREAT JOB.

VERY GOOD COMPANY TO WORK WITH. TOUGH TO GET A HOLD RIGHT AWAY SOMETIMES, BUT IF NOT AVAILABLE WHEN YOU CALL, THEY WILL RETURN THEIR CALL TO YOU AS SOON AS THEY ARE AVAILABLE! BUSY PEOPLE BUT ALWAYS QUICK ON APPOINTMENTS!!

VERY RUDE, ARGUMENTATIVE AND UNPROFESSIONAL.

NICE JOB AND THE REP CARED ABOUT HIS GARAGE DOORS!

I DIDN'T HAVE TO BE HOME FOR THEM TO REPAIR. I SIMPLY PAID THE MINIMUM WORK RATE OVER THE PHONE AND THEY CAME THE NEXT DAY TO FIX IT. WHEN I CAME HOME, EVERYTHING WAS WORKING JUST FINE, WITH A RECEIPT LEFT IN THE GARAGE.

I HAD SOME SPECIAL TIME REQUIREMENTS FOR WHEN I COULD DO THE DOOR. I ORDERED THE PART AND THEN WENT OUT OF TOWN. THEY HAD THE PART FOR ME WHEN I RETURNED THEY PROMPTLY INSTALLED THE DOOR. THEY WERE THE ONLY COMPANY THAT CALLED ME BACK WHEN I WAS GETTING ESTIMATES. VERY PERSONABLE AND ACCOMMODATING TO MY SCHEDULE.

I WOULD CALL THEM AGAIN IF I HAD PROBLEMS WITH MY DOOR SINCE THEY DID THE ORIGINAL WORK. HOWEVER, I DON''T KNOW IF I WOULD RECOMMEND THEM DUE TO A LACK OF RESPONSE. THEY WERE VERY NICE AND ANSWERED ALL MY QUESTIONS.

AFTER 6 MONTHS THE OPENER STILL DOESNT WORK. THEY HAVE A CONDESCENDING ATTITUDE AND ACCUSED US OF DOING SOMETHING WRONG.

REALLY GOOD AT COMMUNICATING IN REGARDS TO SCHEDULING. CALLED AHEAD IF EXPECTED TO ARRIVE EARLY.

POOR CLEANUP AFTERWARDS. ONE DOOR SEAL DIDN'T MEET GROUND DUE TO SLOPING FLOOR AND WE WERE DISAPPOINTED THAT THEY DID NOT COME PREPARED FOR THAT POSSIBILITY, AND FURTHER CHARGED US TO SEND A SLIGHTLY LARGER SEAL THAT WE HAD TO INSTALL OURSELVES. OTHERWISE, QUITE ACCEPTABLE JOB.