McClellan Exteriors Inc

Very well.

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It was a great experience.

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Great. No complaints.

BILL AND CREW WERE THOROUGH AND EFFICIENT CRAFTSMEN. BILL WAS A KNOWLEDGEABLE, RESPONSIVE, GOOD COMMUNICATOR WHO TALKED THROUGH ANY QUESTION AND RETURNED CALLS WITH A DAY. OUR GENERAL CONTRACTOR, A CARPENTER WITH A SMALL CONSTRUCTION FIRM, HAD BEEN RELUCTANT TO GET INVOLVED IN THE STUCCO, AS HE DIDN'T FEEL THAT HE HAD A GOOD STUCCO SUBCONTRACTOR. THE ESTIMATE HE GOT FROM A BIG FIRM IN TOWN WAS NEARLY DOUBLE WHAT MCCLELLAN PROPOSED. THE BIG FIRM GAVE US THE IMPRESSION THAT THEY REALLY DIDN'T WANT TO BOTHER WITH THIS SMALL JOB. WITH MCCLELLAN AND CREW, WE FELT THAT OUR JOB WAS IMPORTANT TO DO AND TO DO WELL. THIS GUY LIKES STUCCO AND MAKING BUILDINGS LOOK GOOD.

I CALLED FOR A QUOTE AND BILL WAS HERE THE SAME DAY. HE GAVE ME A COMPETITIVE QUOTE AND OFFERED TO STOP BACK SHORTLY TO ACCOMPLISH THE WORK. WITHIN A WEEK HE WAS BACK AND DID A SUPER JOB OF MATCHING THE COLOR AND FEATHERING IN THE NEW STUCCO SO IT DOESN'T LOOK LIKE A PATCH JOB AT ALL! I WOULD HIGHLY RECOMMEND THEM FOR THEIR GREAT SERVICE, COMPETITIVE PRICING AND SUPERIOR QUALITY!

POSITIVES: 1) BILL MCCLELLAN WAS VERY RESPONSIVE IN PROVIDING A FREE ESTIMATE AND IN STARTING ONCE WE DECIDED TO GO AHEAD WITH THE PROJECT. 2) THE PRICE WAS REASONABLE FOR THE WORK PERFORMED. NEGATIVES: 1) WE WERE NOT NOTIFIED WHEN WORK WAS TO BE COMPLETED; THE CREW JUST SHOWED UP ONE DAY AND STARTED DROPPING OFF MATERIALS WITH NO PRIOR NOTICE THAT THEY WOULD BE STARTING ON THE PROJECT. 2) THE CREW PERFORMING THE WORK WAS NOT PROFESSIONAL; THERE DID NOT APPEAR TO BE ANYONE IN PARTICULAR IN CHARGE, ETC. 3) THE CREW DID A POOR JOB OF PROTECTING OUR EXPOSED AGGREGATE STEPS AND PATIO THAT THAT WAS BELOW THE WORK AREAS. IN SEVERAL AREAS, THERE REMAINS A FINE CONCRETE BUILDUP AND DISCOLORATION FROM THE STUCCO JOB. IN BILL'S DEFENSE, HE DID OFFER TO SEND BACK HIS CREW TO CLEAN UP THESE AREAS WHEN HE STOPPED BY TO PICK UP THE CHECK; I DECLINED HIS OFFER AS I FELT HIS CREW'S ATTEMPT TO CLEAN UP THE DRIED CONCRETE, ETC MAY CAUSE MORE DAMAGE THAN GOOD.

BILL MCCLELLAN REPLIED VERY PROMPTLY, CAME OUT TO LOOK AT THE JOB AND QUOTED IT. HIS CREW FOLLOWED-UP WITH PROMPT PREPARATION AND COMPLETION OF JOB. IN FACT THEY COMPLETED THE STUCCO BEFORE THE NEW RAILING WAS INSTALLED EVEN THOUGH THE RAILING WAS SCHEDULED SOONER. BILL ALSO ANSWERED SEVERAL QUESTIONS I HAD CONCERNING STUCCO MAINTENANCE. GOOD JOB.

REMARKABLY GOOD EXPERIENCE. LEFT A CALL FOR HIM OVER A WEEKEND; HE RETURNED THE CALL EARLY MONDAY MORNING, CAME THAT DAY TO LOOK, FIGURED OUT A WAY TO DO THE JOB (A REALLY CHALLENGING SITUATION WHERE ANOTHER WORKER HAD LEFT A MESS), AND HAD IT DONE SATISFACTORILY BY THURSDAY AFTERNOON.

THIS WAS NOT THE LOWEST BID WE RECEIVED BUT WE WERE HAPPY WITH THEIR WORK. WE HAD GOOD COMMUNICATION WITH BILL ABOUT EACH STEP OF THE JOB AND THEY DID A GOOD JOB CLEANING UP AFTER THEMSELVES.

I WAS VERY PLEASED WITH THEIR RESPONSIVENESS AND QUICKNESS. WHEN IT CAME TIME TO STUCCO HE HAD MANY PEOPLE HERE TO GET THE JOB DONE AND WAS FINISHED AHEAD OF TIME. DEFINITELY WOULD RECOMMEND THEM!

DUE TO THE CLOSE PROXIMITY OF OUR HOUSE TO OUR NEIGHBORS, WE TOLD MCCLELLAN THAT WE NEEDED A 3-DAY NOTICE BEFORE ANY WORK COMMENCED (SO THAT WE COULD GIVE PROPER FOREWARNING). IN BOTH THE SANDBLASTING AND STUCCO PROCESS, HE GAVE US 1-2 DAYS NOTICE. ALSO, I BELIEVE THAT THE SANDBLASTER WAS A SUB-CONTRACTOR; HE LEFT HIS EQUIPMENT OVERNIGHT ON OUR NEIGHBOR'S LAWN WHICH WAS VERY FRUSTRATING. HOWEVER, THE MCCLELLAN STUCCO CREW WAS COURTEOUS, CLEAN, AND PATIENT WITH US AS WE SELECTED OUR STUCCO COLOR. ONCE THE PROJECT WAS COMPLETE, THE HOUSE AND GARAGE COLOR DID NOT IMMEDIATELY REFLECT THE SHADE THAT WE HAD SELECTED AND WE CONTACTED MCCLENNAN. HE INFORMED US THAT IT TAKES ABOUT 6-8 WEEKS FOR THE COLOR TO CURE AND AFTER THAT TIME, IT SHOULD BE THE COLOR WE SELECTED. WE ARE NOW AT ABOUT THE 6 WEEK MARK AND ALTHOUGH IT ISN'T EXACT (WHICH WE KNOW WOULD BE TOUGH TO DO), IT IS BEAUTIFUL AND OVERALL, WE ARE HAPPY WITH THE JOB, INCLUDING THE PRICE (THE LOWEST OF ABOUT 8 CONTRACTORS WE RESEARCHED).

THOUGH OUR JOB WAS SMALL, WE WERE STILL TREATED FAIRLY AND COURTEOUSLY, UNLIKE THE WAY WE WERE TREATED BY THE LARGER STUCCO COMPANIES IN TOWN. THE WORK WAS EXCELLENT AND COMPLETED WITHIN A DAY. I WOULD DEFINITELY RECOMMEND HIM TO OTHERS.

OWNER WAS VERY RESPONSIVE WHEN ONE OF THE STUCCO WALLS WAS SLIGHTLY A DIFFERENT PATTERN THAN THE OTHERS. THEY RE-DID IT PROMPTLY. WORKERS WERE VERY COURTEOUS, RESPECTFUL. EVERYONE TELLS US THE NEW STUCCO MATCHES THE STUCCO ON OUR HOUSE BEAUTIFULLY.

EXCELLENT WORK, EXCELLENT SERVICE, EXCELLENT PRICING. HIGHLY RECOMMENDED!

VERY NEAT! COVERED WINDOWS AND GROUNDS. CLEANED AND HAULED AWAY DEBRIS. I WOULD HIRE THIS COMPANY AGAIN FOR A FUTURE JOB.