Sebastians Carpet Care

I WAS ALMOST CERTAIN THAT I WOULD HAVE TO REPLACE THE BASEMENT CARPETING AFTER IT BECAME BADLY STAINED FOLLOWING A RAIN STORM. THE CARPET TURNED BROWN AND SMELLED HORRIBLE. NATHAN SPENT LESS THAN AN HOUR AND GOT THE STAIN UP. THE CARPET LOOKS FANTASTIC. NATHAN WAS PROFESSIONAL, FRIENDLY AND EXTREMELY HELPFUL IN RECOMMENDING FUTURE CARPET CARE. I DON'T OFTEN FIND GREAT SERVICE ANYMORE BUT THESE GUYS ARE THE MOST CUSTOMER SERVICE ORIENTED PEOPLE I HAVE EVER COME ACROSS. GREAT SERVICE; GREAT VALUE!!!

BOB IS QUICK TO RESPOND FOR "EMERGENCY" SERVICES (SPOT CLEANING), USUALLY WITHIN THAT DAY OR THE NEXT. HE IS POLITE, FRIENDLY AND DOES AN OUTSTANDING JOB. HE GOT DARK CHOCOLATE OUT OF A LIGHT CARPET. REASONABLE PRICES.

I WORKED WITH NATE AND HE IS A GREAT PERSON, COMPLETELY TRUSTWORTHY AND DELIGHTFUL. THE WORK IS WONDERFUL AND THE PRICE IS ON TARGET. THEY ARE ALSO VERY MUCH ON TIME AND ALWAYS CALL BEFORE THEY COME. THEY ARE JUST TERRIFIC PEOPLE.

NATHAN WAS ON TIME, VERY PROFESSIONAL AND POLITE. THE WORK WAS COMPLETED TO MY EXPECTATIONS AND WAS A GOOD VALUE. I WILL BE USING THEM FOR ADDITIONAL CARPET CLEANING IN MY HOME.

I PLAN TO HAVE THEM COME BACK AND DO SOME ADDITIONAL CLEANING AT A LATER DATE. I HIGHLY RECOMMEND THEIR WORK.

BOB AND NATE ARE EXTREMELY KNOWLEDGEABLE ABOUT CARPET CLEANING. THEY KNOW HOW TO REMOVE SPOTS FROM ALL DIFFERENT TYPES OF ACCIDENTS. WE HAVE PETS AND BOB AND NATE WERE ABLE TO GET OUT SOME PRETTY TOUGH STAINS. WE HAVE HAD THEM CLEAN OUR CARPETS TWO TIMES OVER THE PAST 2 YEARS AND HAVE BEEN EXTREMELY PLEASED WITH THEIR WORK. THEY ARE VERY FRIENDLY AND CARE ABOUT DOING A QUALITY JOB FOR THEIR CUSTOMERS. I WOULD RECOMMEND THEM TO ANYONE.

THIS WAS MY FIRST EXPERIENCE WITH THIS COMPANY. WORK WAS DONE FASTIDIOUSLY AND FLAWLESSLY. VERY KNOWLEDGEABLE ABOUT THE CARPET MATERIALS AND STAINS AND THE APPROPRIATE SOLUTIONS TO BE USED. BOTH MEN HAD PLEASANT ATTITUDES AND OBVIOUSLY WANTED TO DO AN EXCELLENT JOB. PUNCTUAL. I GIVE THEM THE HIGHEST RECOMMENDATION.

NATHAN WAS PROMPT AND PROFESSIONAL. HE CAME TO DO THE WORK WITHIN TWO DAYS OF THE PHONE CALL, DID THE WORK DESCRIBED, AND WAS ABLE TO CLEAN TWO SPOTS THAT HAD DIFFICULT STAINS. HE PROVIDED INFORMATION ABOUT HOW TO CLEAN STAINS IN THE FUTURE. THE PRICE WAS VERY REASONABLE, AND HE CHARGED WHAT HE QUOTED ON THE PHONE.

VERY GOOD SERVICE. KEPT APPOINTMENT. CARED ABOUT QUALITY WORK AND PROFESSIONAL. WE HIRED THEM A SECOND TIME.

NATE WAS ABLE TO GET MY CARPETS CLEANED RIGHT AWAY! HE WAS VERY POLITE, COURTEOUS, PROMPT & VERY ATTENTIVE TO WHAT I NEEDED. HE WORKED WITH MY SCHEDULE. I WOULD RECOMMEND THEIR SERVICES TO ANYONE & WILL USE THEM AGAIN AT HOME & AT WORK. THANKS TO BOB & NATE!!! YOU ARE AWESOME!

NATHAN WAS GREAT! HE WAS PROFESSIONAL, QUICK AND VERY KNOWLEDGEABLE. HE WAS A 1/2 AN HOUR LATE, BUT CALLED TO LET ME KNOW HE WAS ON HIS WAY. I PLAN ON USING THEM AGAIN TO CLEAN OUR FURNITURE.

BOB ARRIVED AHEAD OF SCHEDULE AND INTRODUCED HIMSELF IMMEDIATELY. HE QUICKLY WENT TO WORK ON OUR COUCHES AND RUGS. I AM VERY PLEASED WITH THE RESULTS. THE COUCHES LOOK BRAND NEW AND BOB WAS ABLE TO TREAT AND REMOVE ALL SPOTS ON OUR RUGS SUCCESSFULLY. HE WAS SURE TO EDUCATE ME ON HOW TO REMOVE ANY FUTURE STAINS SO AS NOT TO RUIN THE CARPET FIBERS. HE IS EXTREMELY KNOWLEDGEABLE AND I WILL HIRE HIM THE NEXT TIME WE NEED OUR CARPETS CLEANED.

THE WORK WAS VERY WELL DONE, THE CARPETS DRIED QUICKLY AND LOOK GREAT. BOB WAS WONDERFUL FROM START TO FINISH, TALKING WITH ME BEFORE WE CONTRACTED, DOING A GREAT JOB, AND FOLLOWING UP AFTERWARD. I DON'T THINK THAT I'VE EVER HAD WORK DONE BY SOMEONE AS CONSCIENTIOUS AND PLEASANT.

WORKED ESPECIALLY LATE THAT NIGHT TO FIT ME IN. WAS VERY PLEASANT AND PROFESSIONAL, VERY HELPFUL ABOUT HOW TO CLEAN UP FUTURE SPOTS (FROM CATS, ETC.) VERY RESPONSIVE FROM THE FIRST TIME I CALLED HIM. TRIED TO HELP ME FIND SOMEONE TO LAY THE CARPET SO HE COULD CLEAN IT.

HE WAS ALMOST AN HOUR LATE DUE TO OTHER JOBS AND TRAFFIC. DUE TO THAT, HE SAID HE WOULD NOT CHARGE FOR THE CLEANING. WE INSISTED ON PAYING, SO HE ONLY CHARGED THE MINIMUM. THERE WAS A VERY DIFFICULT STAIN ON ONE CARPET THAT SEEMED IMPOSSIBLE TO REMOVE, BUT HE WAS ABLE TO GET IT UP. VERY FRIENDLY AND EFFICIENT.

EXCELLENT - SLIGHTLY LATE BUT WHO CARES - GREAT JOB, FAST, FRIENDLY AND FIT HIS VISIT INTO MY OVERWHELMED SCHEDULE PRIOR TO MY IN -LAWS DESCENDING! RECOMMENDED!

BOB WAS PROFESSIONAL AND HELPFUL. HE DEFINITELY KNOWS HIS CARPETS. HE EVEN GUESSED WHERE WE HAD PURCHASED THEM. IN ADDITION TO DOING A NICE JOB ON THE RUGS, THE FURNITURE WAS DONE THOROUGHLY, TOO. HE ALSO HELPED US WITH SOME AREAS WHERE THE CATS HAD MARKED. HE GOT BACK TO US QUICKLY, DID WHAT HE SAID HE'D DO, AND WAS EASY TO WORK WITH.

SEBASTIAN'S WAS VERY RESPONSIVE. I WAS TOLD TO VACUUM THE CARPET BEFORE CLEANING. WHICH I DID. HE SPENT A LOT OF TIME CLEANING AND GETTING OUT SPOTS. I WAS HAPPY WITH THE PRICE AND A JOB WELL DONE.

JOB 1: THE CARPETS ARE OVER 20 YEARS OLD AND PRETTY HIGH TRAFFIC. BOB SEBASTIAN ARRIVED AS SCHEDULED AND DUG RIGHT IN. HE PRETREATED THE WORST SPOTS AND EFFECTIVELY DEALT WITH THE "PAINT FRECKLES" FROM OUR RECENT ROOM PAINTINGS. HE WAS PROFESSIONAL IN EVERY WAY, YET FRIENDLY AND PERSONABLE. HE ALSO CLEARLY ANSWERED ALL THE QUESTIONS I ASKED. I CANNOT RECOMMEND HIM HIGHLY ENOUGH. HIS WORK IS SPLENDID AND WE ARE EXTREMELY HAPPY WITH IT. JOB 2: WE CALLED BOB ON WED. TO CLEAN CARPET BEFORE A CAT-ALLERGIC HOUSEGUEST WAS SCHEDULED TO ARRIVE. HE FIT US INTO A TIGHT SCHEDULE FOR THE NEXT DAY. HE SUGGESTED WE PRE-VACUUM THE CARPET TO AVOID A SMALL, STANDARD VACUUMING CHARGE, WHICH WE DID. ON THUR. BOB CALLED TO LET US KNOW HE MIGHT BE RUNNING LATE, HOWEVER, HE ARRIVED AT THE PREARRANGED TIME. HE WORKED QUICKLY AND PROFESSIONALLY AND DID ALL THE WORK AGREED TO. IN ALL WAYS HE WAS COURTEOUS AND A CONSUMMATE PROFESSIONAL.

EXCELLENT CARE AND PROFESSIONALISM. WE HAD A SMALL WINDOW OF TIME IN WHICH TO COMPLETE THE JOB (BEFORE OUR FURNITURE ARRIVED) AND THEY ACCOMMODATED OUR TIMING. THEY DID A GREAT AND THOROUGH JOB. THEY WILL BE OUR LONG TERM CARPET CARE COMPANY.

DID A FANTASTIC JOB, PROMPT, PROFESSIONAL & EFFICIENT. COULDN'T BE HAPPIER, WILL USE AGAIN.

BOB WAS VERY COURTEOUS ON THE PHONE AND EXPLAINED THE CLEANING PROCESS HE USES. HE ALSO PROVIDED AN ESTIMATE OVER THE PHONE. ENDED UP SELECTING A DIFFERENT COMPANY DUE TO BETTER PRICE.

I HAVE USED SEBASTIAN'S MULTIPLE TIMES AND HAVE ALWAYS BEEN VERY PLEASED. ROBERT IS A VERY PLEASANT & POLITE PERSON TO WORK WITH AND IS ALWAYS OFFERING VERY HELPFUL TIPS. I WOULD RECOMMEND HIM TO ANYONE!

HE WAS AN HOUR LATE BUT GAVE US A DISCOUNT BECAUSE OF THIS. ALSO, HE GAVE US FREE PET DEODORIZER FOR THE BASEMENT (NORMALLY EXTRA). HE WAS VERY POLITE AND CARED ABOUT HIS WORK. WE WOULD HIRE THEM AGAIN.

HE REMOVED PAINT FROM THE COUCH THAT HAD BEEN THERE FOR A YEAR AND A HALF. WE THOUGHT THE COUCH WAS RUINED, BUT HE GOT THE STAIN OUT! HE WORKED FOR FOUR HOURS, AND CHARGED ME LESS THAN THE NORMAL FEE. I HAVE ALREADY HIRED HIM FOR ANOTHER JOB.