Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Quality Moving & Storage
Interior Home or Surfaces Service, In-State Moving Service, Out-of-State Moving Service,
About us
Family owned and operated for 30 years! We provide moving and storage solutions to homeowners, renters, builders, and businesses. We also offer packing and unpacking, and customize services to meet your needs.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Household, office, & apartment moves, climate-controlled storage, full service packing, deliveries, in-house moves, model home furniture moves, free moving boxes & piano moving.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8601 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 8% | ||
| 2% | ||
| 1% | ||
| 2% |
Showing 326-350 of 601 reviews
DAVE L.
Sep 2014
Have used them before for big jobs and have been very happy. Movers are friendly, careful, trustworthy and on time. Minor problems scheduling - didn't promptly return calls requesting and moved days they could come a few times. This was a small project - perhaps that was the issue?
Response from Quality Moving & Storage
"Thank you for using our services...we appreciate your business. Not sure (or aware) of your scheduling issues??? Sorry if there were any inconvenience? Moving a gun safe is no "small project" and sometimes we need to have the right team available to get it done properly. Maybe that was the delay? Thanks! Quality Movers"
Patti B.
Sep 2014
unknown
Response from Quality Moving & Storage
"Yeay! we are so glad that we came through! Thank you for the nice review and for the business. Best wishes to you in your new home! Be well..be Blessed, Quality Movers"
Julie W.
Sep 2014
What a great organization. They scheduled my move promptly. They arrived on time. The crew of three guys were highly professional, and incredibly quick. They took good care of my items and avoiding damage to both properties. Can't say enough good things about them.
Response from Quality Moving & Storage
"Wow! you have made my day! this review truly encapsulates what it is all about. We work very hard to make sure we live up to the high expectations and the reputation...I am happy we did just that for you too! Best wishes at your new home...ENJOY! Much appreciated! Quality Movers"
Scott K.
Sep 2014
I called after seeing the coupon for Quality Moving and was able to schedule my move. I didn't have to wait weeks or months. I got on the schedule for a few weeks out; perfect for me! I received a call the Thursday before letting me know that I would be the 2nd move after noon on that Saturday. That Saturday, I was called by 12:20 saying that they would be to the Mpls home in ten minutes! It was great! The guys were very friendly and efficient. They wrapped the furniture nicely and got it all out without scuffing the walls. They arrived in Forest Lake about 40 minutes from leaving the Mpls home and only took about 20 minutes to unload, unwrap and place the items where I wanted them. Very nice guys to work with. My family met them at the Mpls home and were very impressed as well, stating that we need to keep their phone number for future needs. I was battling an upper respiratory infection the day the move took place and one of the guys even told me to feel better before they left my home. Very personable and memorable. I appreciated that.
Response from Quality Moving & Storage
"Wow- thanks for the kind review and we are happy that we could be there when you needed us! Hopefully we made this move easy on you, and we would love it if you would call us for your future needs. Best, Quality Moving and Storage If you haven't gotten the chance, please like us on Facebook: https://www.facebook.com/QualityMovingStorage"
Michelle C.
Sep 2014
unknown
Response from Quality Moving & Storage
"Thanks for taking the time to review us- we love "A" ratings! As always, we appreciate your business. Best, Quality Moving & Storage. If you haven't already, please like us on Facebook: https://www.facebook.com/QualityMovingStorage"
Jon N.
Sep 2014
Learned about Quality Moving & Storage from a friend who is in the shipping business. He had a great experience so we went with his recommendation. We were not disappointed!
My first call was to Nick. He was able to help us get out of our house on fairly short notice (~1 month) and had great communication.
When the guys showed up to move us out it was a nasty hot/humid day. They cranked! It was impressive to watch these guys go. They handled our stuff with care and did a great job of wrapping our furniture/fragile items.
Storage was a breeze. I was able to see the vaults when I went to their warehouse to pick up free boxes. Great offering! Super helpful!
After three months of temporary housing over the summer we were finally about to move in. Eric, Josh, Reig and Kanyon were super professional, nice, careful and even accommodated my wife's request to remove their shoes when coming in the house.
There was a small snafu with a double charge on my CC, but one call to Jamie and it was taken care of. He even sent me the refund receipt in the mail.
These guys are the total package when it comes to moving. We would HIGHLY recommend Quality Moving & Storage! Great experience! A+++
My first call was to Nick. He was able to help us get out of our house on fairly short notice (~1 month) and had great communication.
When the guys showed up to move us out it was a nasty hot/humid day. They cranked! It was impressive to watch these guys go. They handled our stuff with care and did a great job of wrapping our furniture/fragile items.
Storage was a breeze. I was able to see the vaults when I went to their warehouse to pick up free boxes. Great offering! Super helpful!
After three months of temporary housing over the summer we were finally about to move in. Eric, Josh, Reig and Kanyon were super professional, nice, careful and even accommodated my wife's request to remove their shoes when coming in the house.
There was a small snafu with a double charge on my CC, but one call to Jamie and it was taken care of. He even sent me the refund receipt in the mail.
These guys are the total package when it comes to moving. We would HIGHLY recommend Quality Moving & Storage! Great experience! A+++
Response from Quality Moving & Storage
"Wow! Thanks for the wonderful review, and we are so happy that we could make this experience an easy one for you. Also, thank you for spreading the word about our company- we cannot thank you enough! If you ever need anything else, please don’t hesitate to call! Best, Quality Moving and Storage If you haven’t already, please find us on Facebook!"
Nancy G.
Sep 2014
unknown
Response from Quality Moving & Storage
"Thanks for taking the time to rate us! We appreciate your business! Best, Quality Moving & Storage If you haven’t already, please find us on Facebook!"
Dorothy K.
Sep 2014
unknown
Response from Quality Moving & Storage
"Thanks for taking the time to rate us! We love to see an "A" on our work! We appreciate your business and hope you will call us if you ever have any other needs. Best, Quality Moving & Storage If you haven’t already, please find us on Facebook: [hyperlink removed]"
Douglas S.
Sep 2014
Three professional and personable young men showed up precisely at the appointed time in a large moving truck. All three men were easy to identify because they were dressed in bright green Quality Moving and Storage T-shirtsl.
They had dollies, wheeled platforms and large containers for multiple boxes that they called "speed loaders". Since they were being paid by the hour I expected them to take their time. I planned for the job to take 4 1/2 to 5 hours. However, they moved quickly, packed the trunk in a very efficient manner and completed the entire job in 3 hours and 15 minutes.
Since it was a beautiful Saturday, I was glad to have the whole afternoon to relax and recuperate from what could have been very tiring and traumatic experience. I would never hesitate to recommend or to use Quality Moving and Storage again for any moving job, big or small.
They had dollies, wheeled platforms and large containers for multiple boxes that they called "speed loaders". Since they were being paid by the hour I expected them to take their time. I planned for the job to take 4 1/2 to 5 hours. However, they moved quickly, packed the trunk in a very efficient manner and completed the entire job in 3 hours and 15 minutes.
Since it was a beautiful Saturday, I was glad to have the whole afternoon to relax and recuperate from what could have been very tiring and traumatic experience. I would never hesitate to recommend or to use Quality Moving and Storage again for any moving job, big or small.
Response from Quality Moving & Storage
"Thank you so much for the wonderful review! Many kind thoughts...and you touched on all the things we work so hard on. Yes! Happy we came through and did a nice job. Your business was very appreciated...we are here for you always! T H A N K S ! ! ! Quality Movers"
Pamela H.
Sep 2014
Several items were scratched. TV stand was bent. Boxes were poorly marked. They were suppose to put the beds together and put only one together.
My parents used this company and this was their experience.
My parents used this company and this was their experience.
Response from Quality Moving & Storage
"MEMBERS AND SERVICE PROVIDERS BEWARE !!! we are not familiar with this person or her address. We have not done business with this person nor have we performed business at this address. Also, if we were to have moved her and there were any issues pointed out...we would have gladly taken care of them professionally, quickly and thoroughly. We do have accidents and we are human...but our outstanding reputation in the industry and with Angie's List will only show that we are men of our word and we always make sure to handle business honestly, and to the finish line. (unknown member), if you used your membership for another person's benefit, someone that we DID move...then why don't you call us so we can respond to your needs. We can't take care of an issue...if we do not know about it. Quality Movers 952-831-6800"
Andrew L.
Sep 2014
Great crew of young guys. Very polite and professional. Blanketed and poly-wrapped most of the furniture and politely responded to any requests we gave them.
I definitely would recommend this company.
I definitely would recommend this company.
Response from Quality Moving & Storage
"Hello and WOW!..what a nice review! A great customer and a great crew=success! Thank you so much for working with us and for the kind words. Much appreciated! Quality Movers"
THERESA K.
Aug 2014
The service was excellent. Both bedrooms were upstairs, and had tricky corners. The movers handled it easily
Billing was an issue; I didn't receive a final bill, and had to call to get a final amount.
Billing was an issue; I didn't receive a final bill, and had to call to get a final amount.
Response from Quality Moving & Storage
"We appreciate you taking the time out to respond and review our service! THANKS! Your billing item is something I am unaware of...ultimately, I assume it was handled properly. Sorry for any mix ups. Thank you for using Quality Movers!"
Erin R.
Aug 2014
Quality Moving & Storage was great - they called the day before to confirm and on the morning of to let me know when they'd be arriving (right on time). The two young men who did the move were very polite, efficient and so careful with my things. They were also very careful of the woodwork and floors. The bill was very reasonable for the work they did, in fact it was quite a bit less than last time I moved. I would absolutely use them again.
Response from Quality Moving & Storage
"What a great start to our day...this reiew is very refreshing! You touched on so many itemsthat we work so hard to do our best at. This is FABULOUS! Thank you so much for the business and for taking time out to do this reiview. Much appreciated! Best wished to you! Quality Moving and Storage, Inc. please "like" us on facebook too! [hyperlink removed]"
William Z.
Aug 2014
It went great. The movers were punctual and stayed on task. Very professional and pleasant to work with and would definitely use in the future.
Response from Quality Moving & Storage
"YEAY!!!! Super happy that your move went well! It sounds like we performed as us all and expected...glad to see that. We appreciate you taking time out to write this review and we appreciate your business. Always! Quality Movers 952-831-6800"
Amy O.
Aug 2014
They showed up and did not have a large enough truck. Then wanted to charge me mileage and expense for bigger truck. They then ended up rented a truck for Uhual.
Response from Quality Moving & Storage
"First and foremost, we do appreciate your business and we have enjoyed working with you. We are sorry that there was some misunderstanding as to the estimating/billing process on this move and we feel bad that you were not prepared for any "additional charges" that may have went beyond the apparent estimate (there wasn’t one). We billed the job no differently than any other and we simply did what we always do...we moved a customer’s things, quickly, carefully and professionally from A to B. I surveyed your move prior to the move date. I assumed it would all fit (very snuggly) into one of our 26 foot trucks (all of our trucks are the same size). Unfortunately we had a handful of items left over, once the truck was full. So we needed to get you into a second truck (van) and that is where this move went sour. We had told you that there would be an additional cost (per mile) for the van. Normally a customer pays this cost…it is there things that need to be moved. As a gesture of concern and because we feel there was some “gray area” in this particular move, but not because we were dishonest or did anything wrong different…we have refunded the customer $460.00 Since this review was posted we were able to contact the member and work through the details of the move, the billing and the service. We ended up refunding the member $460. The move itself went great! The guys were timely, worked very hard and delivered the full house across the entire state of Wisconsin in 2 days. They got her unloaded, set up and checked with the member multiple times to see that everything was in place, together properly and that everything was satisfactory to her. According to the two man crew, she was happy with the service and sent the crew on their journey back. We honestly feel that we billed accordingly, performed very efficiently, very professionally and carefully. We did what was asked, we were polite and the crew went above and beyond. If there are any loose ends, damages or refunds that still addressing...we are more than happy to attend to them. Again, so sorry for the trouble and we are glad the move itself went very well. Best wishes in your new home!!! Sincerely, Quality Movers, 952-831-6800"
Roxanne E.
Aug 2014
Called them several different times, they did not take very good notes when making the appointment. When they came to move my Mother, they charged her even though I had already paid for the service. They were extremely unreliable.
Response from Quality Moving & Storage
"We are trying to get to the bottom of this one. It has been nearly a year since we did this move. By the way, the move itself went very well, quick, professional, no damages and timely. Not sure where "extremely unreliable" fits into that equation? Seems to be a billing misunderstanding, apparently the Angie's List “ Big Deal” was not taken off the bill? Not a problem, if she bought one and her mother did not have it...then we just need to research to see that she had one and then send her a check. Certainly no need for all the "F"s ... this could have been handled months ago and it could have been handled with a phone call. We are always available, 7 days a week at 952-831-6800 Stay tuned... QMS"
Andrea J.
Aug 2014
From the very first email things went sour from my point of view. When I asked (via email) for availability, I received a terse reply back that they were busy so call them. Just like that "We're busy. Call us." I didn't care for that lack of professionalism. Then when I did call, the guy was borderline rude. But I went with them out of desperation because it was a small job no one else wanted - unloading a POD for maybe 2 hours - and I was recovering from abdominal surgery. The movers were over an hour late. The owner/manager(?) called 15 mins AFTER their latest due time to state they would be late. Ah, yeah, I figured that out since they were not here within their 3 hour time frame. I had three very young boys show up who were friendly to a point, but just barely. They did NOT apologize for being late. They used our dollies and dropped three boxes within the first 20 mins. They were very prompt about their cut-off time, however, so they did not run over what I had paid. We helped them move boxes to keep the costs down. Then I paid and they left, but not before I reminded the foreman I would like my receipt. After working with Good Stuff Moving, I couldn't be less impressed with Quality Moving & Storage. I will never use them again. really not worth the effort or money. I should have heeded the other reviews.
Response from Quality Moving & Storage
"So sorry we were not able to meet your expectations. A very rare read and not a fun read. Yes, we have been beyond busy this summer...and that is no excuse for tardiness, lack of professionalism or acting 'too busy". We try to answer every call and to arrive on time for every single project. which is extremely difficult but we do it pretty well. We do not feel we were terse or lacking professionalism but we can see where maybe you took our words or actions wrong. Emails and texts can have a way of doing that...it is the danger of technology. We are old fashioned and we feel there is nothing like a good old phone call. So, sorry again if we misled you. You and your business are as important to us as anyone's. We feel our guys (young or older) are the best and that they work extremely hard for every customer. And yes, we also have our own equipment and we do all moves without expecting help from the customers. Not quite sure why the age of the guys or the fact that you carried boxes had any affect on our service or our rating? We would have gladly moved all the boxes. If we were late we do apologize...it was a morning in which the jobs were all pretty big, and sometimes that happens. And when you do take those afternoon slots you do take the risk of us getting there late or even really early. What matters is that we got there and we got you moved...with a smile! Again, we are sorry. We always get glowing reviews of our professionalism, our timeliness, our care and most of all our service. Our reputation and our reviews with Angie's List are second to none. We have been piling up "A" reports for several years and that is by no accident. Our family has put everything we can into making every single move (big or small) a "first class" experience. Here we are at midnight, responding to your review....because we care and because your words mean the world to us. Wishing we at least had the chance to make things right (because we really didn't) and to explain before you jumped on the computer...makes things tough on a small business. Would have gladly heard you out and did what we could to explain our actions, and to change your view of our company. We honestly feel (under the circumstances) we did all we could to serve you right, get your move done and do it efficiently, honestly and at the end of the day, bring you home. That is what we do..just ask the 100's who have said so many GREAT things about us. (scroll down). Be well...be blessed, Quality Movers ps and if you need anything repaired or looked into.. call us (952-831-6800) Always here for you and always standing by our promises...100%"
JUDY P.
Aug 2014
I called Quality Movers in mid-June to have some of my furniture, and multiple boxes, moved from my home to storage. They were already booked into the next month, but found a few hours open to take care of my needs. This is the 3rd time I have used this company, and the second time I had purchased a coupon through Angie?s List. As in the past, the young men worked quickly and efficiently to load the truck. I am using their storage facilities, and they are slightly less expensive than a place I used a couple of years ago. Once again, this company is highly recommended.
Response from Quality Moving & Storage
"Hello repeat customer! Your review was nice to read and it is great to serve a customer multiple times! it means we must be doing something right. Happy to see we did a nice job and our prices are fair! Best wishes to you! Quality Moving and Storage, inc. "Bringing you Home""
Robin W.
Jul 2014
I would use Quality again without hestitation. As promised, 4 enthusiastic movers and 1 truck showed up. They wrapped furniture in blankets and plastic wrap to keep everything in good shape. Moved an expensive oil painting with no problem. Moved gym-size elliptical trainer and treadmill with no problem. The bid was 6-8 hours (phone bid), and the work came in at 4.5 hours. The movers happily followed all instructions about where to place furniture and boxes in the new place. My only complaint was that it took the owner a while to confirm by email that the move had been scheduled. But, once I sent a message through Angie's List, I got a reply message confirming the date and time.
Response from Quality Moving & Storage
"Good Day! Another fun read! Love to see the nice review! THANK YOU!!!! Sorry for any delay in getting back to you...busy busy (-: May you find loads of joy in your new surroundings! Lastly, please like us on FB @ [hyperlink removed] Sincerely- QMS"
David M.
Jul 2014
unknown
Response from Quality Moving & Storage
"Hello, Well thanks so much for the pleasant review! It was a smash hit! I love to see these words " fast, careful and reasonably priced" ...what a GREAT combination. Best wished to you in your new home! THANK YOU ! ! ! Quality Movers please "like" us on FB at: https://www.facebook.com/QualityMovingStorage"
Vicki W.
Jul 2014
It took the crew of 3 about 90 min to load my stuff from the house into their truck. And then once to the loft took about 2 hours to pull off truck, up elevator and unloading boxes/furniture where I wanted it to go.
They put my beds together and placed everything in it's spot. So when they left, the big stuff was where I wanted it to go.
They were professional and had great customer service. I was impressed.
There were a few things that had a few dings but overall for the fact that everythign was moved as I described it I was also impressed that I only found a few things. They were very careful with everything.
I definitely would use them again.
They put my beds together and placed everything in it's spot. So when they left, the big stuff was where I wanted it to go.
They were professional and had great customer service. I was impressed.
There were a few things that had a few dings but overall for the fact that everythign was moved as I described it I was also impressed that I only found a few things. They were very careful with everything.
I definitely would use them again.
Response from Quality Moving & Storage
"We appreciate your review and the positive things you had to say about us! WE LOVE "A" RATINGS! Your business is very appreciated...thank you!!! Please "like" us on Facebook too, thanks! [hyperlink removed] QMS ps, sorry for any dings )-: never fun to read"
Renee L.
Jul 2014
The movers were excellent. They were very careful of furniture and walls! Very courteous! I would definitely use them again and refer them to friends and family!
Response from Quality Moving & Storage
"HAPPY HAPPY HAPPY! love to hear that we "were careful with walls and furniture" and that we were "courteous" YEY!!!! thank you for your business and for spreading the word about our company! Best wishes to you! QUALITY MOVERS"
Holly J.
Jul 2014
They were prompt, careful, and the move was finished within an hour.
Response from Quality Moving & Storage
"Thank you thank you! The review is perfect! and your business is appreciated...very much! Always here for you, QMS"
Kimberly J.
Jul 2014
They were punctual, careful and helpful! They worked fast and made good use of the time!
Response from Quality Moving & Storage
""They were punctual, careful and helpful! They worked fast and made good use of the time!" Those words are music to our ears!! thank you! Was fun to work with you...always ready, if you need us! Cheers! QMS"
Kathleen O.
Jul 2014
they all worked well together like a team.. they were on time and got right to the task of moving the furniture. they listened to my thoughts and directions. refreshing to work with such nice young men. I will have them back soon.
Response from Quality Moving & Storage
"I will share these FABULOUS comments with the guys...they will be elated! So many special thoughts in your review...and hearing your words confirms that we set out to do a great job and we succeeded! That is WONDERFUL! Thank you so much for your review and for your business! WE APPRECIATE IT! QMS"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Quality Moving & Storage is currently rated 4.8 overall out of 5.
Quality Moving & Storage accepts the following forms of payment: CreditCard
Yes, Quality Moving & Storage offers free project estimates.
No, Quality Moving & Storage does not offer eco-friendly accreditations.
No, Quality Moving & Storage does not offer a senior discount.
Yes, Quality Moving & Storage offers emergency services.
Yes, Quality Moving & Storage offers warranties.