Kuhl's Contracting

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ON OCTOBER 13, 2005, COMPANY REPRESENTATIVE ADVISED A PERSON WOULD VIEW THE HOUSE ROOF TO BE CLEANED SO AN ESTIMATE COULD BE PREPARED. BY OCTOBER 26, NO REPRESENTATIVE HAD APPEARED AND NO ESTIMATE RECEIVED.

THEY WERE GREAT TO WORK WITH AND GAVE US IDEAS WE HAD NEVER THOUGHT ABOUT. THE TWO OF THEM TOTALLY COMPLEMENTED EACH OTHER AS THE DESIGNER AND THE BUILDER. WE WILL DEFINITELY CALL THEM BACK WHEN WE ARE READY TO DO THE 'BIG' PROJECT.

THEY ARE ALL A JOY TO WORK WITH, FROM STEVE KUHL DOWN TO EACH AND EVERY MEMBER OF HIS TEAM. THEY ARE VERY RESPONSIVE, POLITE AND DO WHAT THEY SAY WHEN THEY SAY THEY WOULD DO IT.

QUICK TO RESPOND TO REQUEST FOR ESTIMATE. SHOWED UP ON TIME. ESTIMATE WAS COMPARABLE TO OTHER BID. CHOSE A DIFFERENT CONTRACTOR WHO DID MORE WORK IN OUR LOCAL AREA.

STEVE VOLUNTEERED, HOWEVER, TO REVIEW THE HANDYMAN''S ESTIMATE. HE DID SO AND PROMPTLY FAXED BACK A DOZEN GREAT THINGS TO EXPLORE WITH THE HANDYMAN IN MORE DEPTH. AT ONE POINT, STEVE EXPLAINED THAT HE TRIES TO LOOK OUT FOR HIS CUSTOMERS LIKE HE WOULD HIS MOTHER.

GREAT COMPANY TO DO BUSINESS WITH. OWNERS ARE VERY HANDS ON AND EXTREMELY INVOLVED IN THE SMALLEST DETAILS OF THE PROJECT. COMMUNICATION IS SUPERB. QUALITY WORK IS VERY OBVIOUS. WE MET WITH MANY KITCHEN CONTRACTORS AND ARE EXTREMELY HAPPY WITH OUR CHOICE. KUHL HAS MADE A USUALLY VERY STRESSFUL PROJECT ACTUALLY ENJOYABLE. WE WOULD STRONGLY RECOMMEND THEM TO ANYONE HAVING ANY WORK DONE IN THEIR HOUSE AS WE WILL CONTINUE TO USE THEM FOR ALL OUR PROJECTS.

THEY WERE VERY HELPFUL AND PROFESSIONAL.

GOOD STUFF: - BOTH STEVE KUHL ?HEAD DESIGNER? AND DAN MURPHY ?HEAD BUILDER? ATTENDED FIRST MEETING. - SEEMED LIKE NICE GUYS AND EASY TO GET ALONG WITH. CONCERNS: - WERE RUSHED AND DID NOT SEEM TO GIVE THEIR FULL ATTENTION TO US (MAYBE ONCE HIRED, THEY ACT DIFFERENTLY). - DID NOT GET MANY REFERENCES THAT WERE PROJECTS ON THE SAME SCALE AS OURS (MOST WERE KITCHEN/BATH REMODELS ? NOT 2ND STORY ADDITIONS); SEEMED LIKE THEY WERE TRYING TO GROW THE COMPANY INTO PROJECTS OF THAT SIZE OVER THE PAST FEW YEARS. - WAS TOLD IN FIRST CONVERSATION THAT OUR BUDGET (WHICH WAS AROUND $175,000) WAS REALISTIC BUT THEN THEY TURNED THE WORK DOWN SAYING IT WASN?T GOING TO BE ENOUGH (EVEN THOUGH THEY KNEW WE?D CONSIDER SCALING DOWN TO A PARTIAL 2ND STORY TO MAKE IT WORK); ALSO SAID OTHER RECENT BIG-PROJECT WINS WOULD PUT OFF ANY WORK THEY COULD DO FOR US FOR AT LEAST 12 MONTHS.

KUHLS REPAIRED THE BACK PART OF OUR ROOF IN THE SUMMER OF 2001. IT WAS REPAIRED INCORRECTLY AND THIS LED TO MULTIPLE WATER STAINS IN SEVERAL ROOMS AND ACTUAL LEAKING INTO ONE BEDROOM. AFTER 3 WEEKS OF CONSTANT CALLING AND NAGGING, KUHLS FINALLY SENT SOMEONE OUT TO REDO THEIR PREVIOUS WORK (AT THEIR COST) AND REPLACE THE ENTIRE BACK HALF OF OUR ROOF (OUR COST, ALBEIT DISCOUNTED). THIS WAS A VERY AGGRAVATING AND UNPLEASANT EXPERIENCE FOR US AND ALTHOUGH IT WAS RESOLVED EVENTUALLY IN OUR FAVOR, WE WILL NOT HIRE KUHLS AGAIN FOR ANY FUTURE REMODELING OR REPAIRS.

WE WERE EXTREMELY PLEASED BY THE SERVICE WE RECEIVED. WE WERE LEAVING TOWN IN TWO DAYS, AND WE NEEDED SOMEONE WHO COULD HELP US RIGHT AWAY. THE PRESIDENT OF THE COMPANY, WORKED US INTO HIS BUSY SCHEDULE AND STOPPED BY OUR HOME A FEW HOURS AFTER WE CALLED. BECAUSE OF ALL THE HEAVY RAINS, HIS WORKERS SCHEDULES WERE BACKLOGGED AND HE COULDNT FIT US IN BEFORE WE LEFT. WHAT HE DID DO WAS CALL ONE OF HIS MEN AND ASKED IF HE WOULD DO IT FOR US AFTER HOURS. ABOUT 6PM THAT SAME EVENING, HIS MAN CAME OUT AND COMPLETED THE WORK. WE WERE VERY IMPRESSED THAT HE WENT OUT OF HIS WAY TO HELP US IN THE SITUATION, AND WOULD HIGHLY RECOMMEND HIM TO ANYONE ELSE. BOTH MR. KUHL AND HIS EMPLOYEE WERE VERY COURTEOUS, PROMPT, AND PROFESSIONAL.

I WAS REALLY IMPRESSED BECAUSE THEY WENT UP WITH A DIGITAL COMPUTER AND CAMERA TO GIVE US AN IDEA OF WHAT PROBLEMS WERE INVOLVED WITH THE ROOF. THEY WERE ALSO THE LOWEST ESTIMATE, BUT THEY OFFERED THE MOST WITH REGARD TO THEIR SERVICE. THEY WERE VERY ATTENTIVE TO OUR NEEDS AND WERE EXCELLENT TO WORK WITH. I WOULD HIGHLY RECOMMEND THEM.

WE INTERVIEWED TWO OTHER COMPANIES BEFORE CHOOSING KUHL'S. WE HAD SOME TREPIDATION ABOUT GOING WITH A SMALLER COMPANY, BUT WE LIKED STEVE KUHL FROM THE START AND FELT LIKE HE WAS HONEST AND DEPENDABLE. BOY, WE WERE RIGHT! HE AND HIS CREW WERE FANTASTIC! WHILE THEIR PRICING WAS COMPARABLE TO THE OTHER ESTIMATES WE RECEIVED, KUHL'S PROVIDED A VERY DETAILED LIST OF WHAT WE WOULD GET FOR OUR MONEY, WHILE THE OTHER COMPANIES TRIED TO HIDE SOME OF THE COSTS AND THUS APPEAR LESS EXPENSIVE. WE HOPE TO DO FURTHER REMODELING ON OUR HOME AND WILL LOOK TO KUHL'S CONTRACTING FOR OUR FUTURE NEEDS.

I CAN''T RECOMMEND KUHL''S HIGHLY ENOUGH: SOME OLD AND WORN OUT ROOF VENTS WERE ALLOWING SQUIRRELS INTO MY ATTIC, AND I NEEDED THOSE VENTS FIXED FAST AND WELL. ONE OF STEVE''S CREW CAME OUT AND FIXED THE VENTS AND CAPPED THE CHIMNEY THE FOLLOWING DAY. THEY DO EXCELLENT WORK AT A VERY GOOD PRICE AND THEIR SERVICE IS BEYOND COMPARE. I CONTACTED SEVERAL COMPANIES ON THE LIST WHO DID NOT RESPOND AS QUICKLY OR AS WELL. I CAN''T IMAGINE WHAT WOULD HAVE HAPPENED IF I''D JUST PICKED A ROOFER OUT OF THE YELLOW PAGES...

STEVE AND HIS BUSINESS PARTNER, DAN MURPHY, WERE COURTEOUS AND PROFESSIONAL FROM THE BEGINNING. THEY TREATED ME LIKE A VALUED CUSTOMER, TOOK MY QUESTIONS AND SUGGESTIONS SERIOUSLY, AND WENT BEYOND THE CALL OF DUTY WHILE WORKING ON OUR HOUSE. THEY WERE PROMPT WITH ESTIMATES AND WORK, THEY WERE FRIENDLY AND FLEXIBLE, AND THEY DID ABSOLUTELY FANTASTIC WORK. WE SPEND SO MUCH TIME IN OUR NEW KITCHEN AND ON THE DECK - WE HAVE SO MUCH ROOM AND STORAGE AND LIGHT. OUR WOOD FLOORS ARE BEAUTIFUL, THE LAYOUT OF OUR KITCHEN IS UNIQUE AND UTILITARIAN, AND THE MASTER BATH IS A RELAXING AND PEACEFUL ROOM. WE RECOMMEND THEIR EXPERTISE AND SERVICE VERY HIGHLY!

THERE ARE A LOT HOUSE IN MY NEIGHBORHOOD THAT HAD TO HAVE THERE ROOFS REDONE BECAUSE OF THE POOR WORK OF OTHER COMPANIES HOWEVER THE GUY THAT DID MINE DID IT RIGHT THE FIRST TIME.

A COUPLE OF FOLLOW-UP VISITS WERE NECESSARY TO CORRECT THE HOLES FOR NEW VENTS THAT WERE INADEQUATELY FINISHED. OTHER THAN THAT, THE END RESULT SEEMS TO BE FINE.

NICE KID THAT TOOK GREAT PRIDE, AND DID SOME FREE REPAIRS FOR ME. WENT ABOVE AND BEYOND THE CALL OF DUTY.

STEVE KUHL WAS A PLEASURE TO DEAL WITH ON THE PHONE, AND THE ROOF GUY WHO DID THE WORK WAS GREAT TOO!