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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Our philosophy embraces the importance of your time, health, safety and comfort. With this in mind, we promise prompt, reliable service 24 hours a day, 7 days a week. We strive to maintain our reputation of delivering maximum levels of customer and technical service while building long-lasting, trustworthy relationships with our clients. Our 100% satisfaction guarantee ensures that you'll get what you pay for or you don't have to pay at all! We offer our clients on-time service, replacement and repairs done right the first time with courtesy, convenience, cleanliness, competence and character. We’re the industry experts on heating and air, indoor air quality, plumbing and electrical service and installation. Additional DBA - Benjamin Franklin Plumbing & One Hour Heating & Air Conditioning, Plumbery - Hastings The O'Connor Plumbing & Heating. See website for additional services provided. Additional contact email - info@oconnorphc.com. Additional phone number - (651) 459-0188, (651) 454-1434, (651) 255-2603, (651) 319-9476, (651) 319-9768, (651) 319-9769, (651) 319-9475 & (651) 254-7370. See BBB for additional phone.

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating, air conditioning and water heaters, repair, replacement and installation of air conditioners, furnaces, heat pumps, boilers, condenser coils, heat exchangers, motors, burners, circuit boards, compressors, thermostats, water heater, kitchen, bathroom and bathtub faucet, toilet, lavatory and kitchen sink, garbage disposal, shower head, valve, instant hot water dispenser, drain & cleanout.

Services we don't offer

Oil furnace repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
Visa

Reviews

4.676 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
4%
2
1%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-76 of 76 reviews

Phyllis H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did an inspection and cleaning on the air conditioning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Travis M.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jan & Gary T.
05/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jon K.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent service, they installed a new furnace and AC unit in a timely fashion and were very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

LILLIAN K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine maintenance and a furnace repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LeRoy L.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
They always do the job right.
Description of Work: I use them for heating and air conditioning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

a.b. C.
05/2015
4.0
plumbing
  + -1 more
They did a very good job.
Description of Work: They repaired a leaky faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced Furnace, AC and Aprilaire unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory D.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Geeta N.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carrie J.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have a maintenance plan for our heating and cooling units that is serviced by O'Connor's. They installed both units for us 6-8 years ago and have maintained them ever since. They are always on time and courteous. When they are here performing the maintenance they always answer questions for us. We continue to purchase their maintenance plans and feel confident that our units will last a long time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Anne C.
11/2013
4.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Service contract took a while to cancel after father's passing, but seems that problem is now being resolved.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$20

John F.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
See Above
Description of Work: We have had a service plan with them for about 5 +/- years so they service our heating/AC 2x per year. Tom is who we request. He is awesome and so friendly and professional. Goes beyond the call of duty. We had a emergency AC call on the 1st because our AC overheated and was out. The guy that came out was also very friendly and professional and very prompt thought we did choose the quick service option. I thought we would have to wait into the weekend since it was so hot this last weekend but they came out within 2 hours of my call! We had Jake come out on the 5th to quote us a new AC unit since ours is on the end of it's life 20+ Years. He is very friendly and very professional, however, we felt the price was quite high based on talking to a friend who does Heating and AC work in southern MN. Obviously the prices won't be the same up here but... Our friend agreed to drive up and help us out and since $ is tight we have to go with him.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Laurie E.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They provided good service.
Description of Work: They put in a new furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sue B.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
As above.
Description of Work: Called to have them clean and tune-up furnace. They came right on time, very polite and friendly. While cleaning the furnace found a crack in the firebox and said we shouldn't use it, it could leak carbon monoxide. One of their salesmen came out in a couple of hours and gave us an estimate on a new furnace. Ours was getting old and we had almost replaced it the year before. Looking at the furnace again, they decided we could use it but should replace it as soon as possible. We did get two other estimates and ended up going with another company that had put in air and a heat pump the year before. O'Connor was very professional though and gave a good estimate. We went with the other company due to using them before and liking them. But would call O'Connor again and use them in the future also.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah N.
07/2008
1.0
water heater repair
  + -1 more
Terrible-attitude among all employees. *Estimated Price: $550*
Description of Work: To repair a water heater that they had installed earlier that year. I told him to please lease the insured parts (which they NEVER DID LEAVE), and that I could try and fix it myself or buy a whole new water heater for that price.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0

$550

HANK H.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
The furnace was not working in Feb. So we called them and they came and looked at it and it is 15 years old and we made the decision not to repair it and we decided to replace it. They hauled out the old one. They had the new one in within 24 hours. They had a guy come out that evening to go over what we wanted. Very good service.
Description of Work: We called them to see if we could replace our furnace. They replaced the furnace in our home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ROSALIE V.
11/2007
1.0
heating & air conditioning/hvac
  + -1 more
They were offering a coupon for $44.50 for winter service and inspection. I was so upset with this company after they came out and gave me an estimate. They said there were major problems with my unit and I would need to replace then entire system. I wanted to get a second opinion from another company before I had them do the work. I received an 2nd opinion from another company that told me the unit was perfectly fine and nothing was wrong with it. My neighbor had the same exact experience with this company. Quite a few people in my neighborhood were being told the same exact thing. I find it hard to believe that so many people in my neighborhood needed to have their units replaced. This is more than just bad service. I was being conned into having a new unit installed when I really didn't need one.
Description of Work: Service of a heating and A/C unit.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
3.0

$44

Sarah N.
08/2007
1.0
water heater repair
  + -1 more
It was a terrible- they were rude and wouldn't honor the warranty- or even give me the part that was under warranty. Once I had another plumber come out I realized they were going to up charge me $240 for this "warranty" service on a new water heater.
Description of Work: I had purchased a house in Hastings and O'Connor Plumbing was the company that installed the brand new (less than 6 months old) hot water heater. A part that was under warranty went out (relating to the pilot light) and I called them to come fix it, which I assumed would be cheap since it was still under warranty and since they were the company that installed it. They told me they would charge $300 to fix it!!! I told them I would find another company to do it cheaper and to just give me the warrantied part. They refused to do that and continued to send me bills for their estimate. I finally called another plumber who gave me the part for free and only charged me $60!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


DALE F.
11/2006
5.0
heating & air conditioning/hvac
  + -1 more
It was a good experience. Their service window was between 1 pm and 5 pm. A service representative called to say Jason was on his way and he arrived around 1:15 pm. He did have a wrong address, but I happened to check my mail and saw the service vehicle a couple of doors down the block. I waved him over. While he worked on the furnace, he had made a few trips for his equipment. I could understand this, because he had a lot of tools to work with. I asked a lot of questions, and he was knowledgeable and unperturbed. Jason finished within the one hour service time required and all is well. I would say the technician needs some better tools. He did use a toothbrush to do most of the dust cleaning. His nut driver was a little short for the job, so I lent him mine to help him along. This in no way hindered the service, but it would have been easier on his fingers.
Description of Work: A furnace cleaning and tuneup was done. The technician checked and cleaned the critical components of the furnace, the igniter, and the burner components. He checked the air filter (left a new filter, when my needs replacing) and vacuumed out the interior of the furnace. He also tested the gas pressure, any presence of carbon monoxide, and checked for gas leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

JOHN & MELANIE W.
10/2006
4.0
heating & air conditioning/hvac
  + -1 more
On time and explained the problem and work needed to be done. Thought price was maybe a bit higher than other companies, but they came out within a few hours when others said it would be a day or two (in Feb.).
Description of Work: Furnace broke down in February. Completed diagnostic and replaced ignition control.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

JESSE P.
09/2005
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
WORK WAS COMPLETED ON TIME AS PROMISED. VERY CLEAN AND NEAT. PROFESSIONAL TRUCK AND STAFF. SALESPERSON FOLLOWED UP AFTER THE INSTALL. STEVE OUR TECH IS GREAT AND COMES AROUND ON THEIR MAINTENANCE PROGRAM TO CHECK AND MAINTAIN SYSTEM TWICE A YEAR.
Description of Work: HAD THEM INSTALL A NEW FURNACE, AC, HOT WATER HEATER. THEY ALSO CONTINUE TO PERFORM REGULAR SCHEDULED MAINTENANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

VANESSA M.
06/2005
5.0
heating & air conditioning/hvac
  + -1 more
THE AC WENT OUT AT THE START OF THE SEASON. THE COMPANY WAS RECEIVING SEVERAL PHONE CALLS AND THE TECHNICIAN COMMENTED THAT HE WAS WORKING LONG DAYS. EVEN THOUGH IT SEEMED TO BE A STRESSFUL TIME FOR THEM, THEY ARRIVED ON TIME AND THE TECHNICIAN WAS PLEASANT AND INFORMATIVE. THEIR PRICES ARE FIXED AND NOT BASED ON AN HOURLY RATE.
Description of Work: OUR AIR CONDITIONER WAS NOT COOLING OUR HOME. WHEN O'CONNOR CAME OUT, THEY FOUND THE PROBLEM WAS A LOCKED UP COMPRESSOR. THE SERVICE TECH INSTALLED A HARD START KIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

DAVID O.
07/2003
5.0
heating & air conditioning/hvac
  + -1 more
VERY HELPFUL AND FRIENDLY PEOPLE TO WORK WITH, AND THEY ANSWERED MY QUESTIONS IN A PROFESSIONAL AND COURTEOUS MANNER. THE ONLY THING THAT I WOULD SUGGEST TO THEM IS THAT THE REPRESENTATIVES COULD BE MORE PUNCTUAL FOR APPOINTMENTS.
Description of Work: REMOVAL OF THE EXISTING AC UNIT (20 YR OLD) AND COIL AND INSTALLATION OF A TRANE XR12 AC SYSTEM. THEY ALSO INSTALLED A PULSE FURNACE IN MY HOME SEVERAL YEARS AGO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,900

Contact information

11825 Pt Douglas Dr S, Hastings, MN 55033

http://ontimeservicepros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MB679341
Trade License Locale
State of Minnesota
Trade License Authority
MN Department of Labor
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation

FAQ

One Hour Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,Visa
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
Yes, One Hour Heating & Air Conditioning offers a 10% senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Plumbing, heating, air conditioning and water heaters, repair, replacement and installation of air conditioners, furnaces, heat pumps, boilers, condenser coils, heat exchangers, motors, burners, circuit boards, compressors, thermostats, water heater, kitchen, bathroom and bathtub faucet, toilet, lavatory and kitchen sink, garbage disposal, shower head, valve, instant hot water dispenser, drain & cleanout.
Oil furnace repair.

Contact information

11825 Pt Douglas Dr S, Hastings, MN 55033

http://ontimeservicepros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day