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HomeTown Plumbing Inc

Plumbing, Water Heaters, Water Filtration and Softening,

About us

HomeTown Plumbing is a premier home service company serving Anoka County and the surrounding suburbs. We provide unsurpassed plumbing, water heater repair and installation, water softeners, drain cleaning, well repair and much more. We pride ourselves on being the cutting edge of new technology, repair methods and environmentally friendly plumbing solutions. We have been a local Blaine MN plumbing business since 2001 and we pride ourselves on our commitment to our customers and community. HomeTown plumbing is your local plumber.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Drain Cleaning, Gas Piping, Water Softener

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 134 reviews

Suzanne R.
03/2015
3.0
drain pipe, plumbing
  + 0 more
I believe the work was done well and was a quality job. The original work (done by a different plumber) was not very good and I hired Hometown Plumbing to correct some issues with my tub drainage which had sprouted several leaks. I feel that the price was really high for the work performed compared to another job I had done recently (not the tub). Some of that was my own fault for not asking more questions up front, but I do not feel the final price was fair considering the actual hours and parts it took to do the job.
Description of Work: Replaced drain on tub

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$800

Response from HomeTown Plumbing Inc
Thank you for the review of our services. We do apologize for the misunderstanding about the price of the work completed. We did give the price before starting the work and it was approved. Had I thought there was any questions about this we would of gone over this before starting the work. The reason we give up front pricing is so our customers will know the costs before the work begins and answer any question. Again I do appreciate the work and wish you better luck with your next home repair.

Mary S.
03/2015
3.0
plumbing
  + -1 more
I really needed more of a handyman. There was a washer that needed to be removed from a pipe under the sink, and he told me that he was unable to work on the brand of faucet that I had, and that I would have to buy a whole new faucet from him in order for him to be able to get it working again.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Stephanie G.
03/2015
4.0
plumbing
  + -1 more
I misunderstood the details of the Big Deal. I spoke with someone at HomeTown Plumbing, Inc. in which they explained to me the details of the Big Deal.
Description of Work: I purchased a Big Deal for $39 for a Plumbing Service Call, Plus Credit Toward Repairs.
Rating CategoryRating out of 5
$39

SUSAN H.
02/2015
5.0
plumbing
  + -1 more
Very professional diagnosis of our leak, and in an old house, came up with a lower cost solution.
Description of Work: Determined source of leak, and provided a cost-effective solution despite complex issues

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

John K.
01/2015
5.0
water heater repair
  + -1 more
It was pretty straightforward. They were on time and very courteous. The price was reasonable. Now I know what to do in the future.
Description of Work: I purchased a deal for a water heater flush and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Mary C.
01/2015
2.0
plumbing, water heater repair
  + 0 more
It was a complete rip off. You had an article in your most recent mailing about how to flush a water heater. All he did was put a hose to the bottom and let out a small amount of water. He didn't do anything like your article recommended. It certainly wasn't worth of $49.00 deal offer. I was expecting a complete water heater flush just like in the article. I will never sign up for one of your deals again. They are obviously rip-offs! I will also tell people not to sign up for Angie List details anymore.
Description of Work: He supposedly flushed my water heater/

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$49

Response from HomeTown Plumbing Inc
We apologize for not explaining better the service that was preformed on your water heater. Our service was to preform a flush out of the sediment in the bottom of the water heater and a visual inspection of the water heater. We did flush out the water heater including turning on and off the water several times to assist with removal of sediment in the bottom of the heater. This was done until the water did run clear from the hose. Completely draining the water heater is another way to achieve this but as the sediment collects in the bottom of the heater power flushing addresses where the sediment sits and uses far less water and gas than a complete drain down. Also included with this service was a visual inspection of the water heater. This included looking at many parts of the heater including water piping, gas piping, venting, age, combustion and performance of the water heater. Then to try to even ad more value to this service we offer the total price of the service ($49) off any additional work you may want done or towards future replacement of the water heater. Again I apologize for your dissatisfaction with this service. We will be contacting you to see what we can further do to correct this.

Kathleen C.
12/2014
5.0
plumbing
  + -1 more
Plumber was unable to find the connections inside the house necessary to do the drain down. He spent almost an hour looking inside closets, above the ceilings, and finally determined he'd have to cut openings in our walls to locate the appropriate connections. We were unwilling to go that far. He disconnected the outside hoses for us. This plumber was professional, and gave suggestions that we asked about to upgrade other areas of the house.
Description of Work: Angie's Deal $79 for outside hose drain down was requested but provider was unable to do the job

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Erin I.
12/2014
5.0
plumbing, water heater repair
  + 0 more
he was punctual, efficient, honest and he checked over all different kinds of details and let me know that everything was good. He also mentioned that my furnace was making noise that I might want to get checked out by someone this is not an area of his expertise. All in all a great experience.
Description of Work: Flushed water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Paula B.
12/2014
5.0
plumbing
  + -1 more
We weren't sure what was causing water staining on ceramic tile. They lifted the toilet and determined the cause of the water leak, replaced the seal..leveled the toilet so it doesn't happen again. The repairman was very professional, extremely clean with respect to the surrounding floor,etc. Would definitely hire homeTown Plumbing again.
Description of Work: Replaced seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Constance D.
11/2014
5.0
plumbing
  + -1 more
He determined that the faucet was old and should be replaced now or in the Spring. He gave an estimate of the cost. I thought the cost was rather high, but I decided that I did not want to worry about a leaking faucet all winter, so I told him to replace it. He had an issue with the new part he had with him, so he had to return to Ham Lake to get a different one. When he returned, he quickly installed it and clearly explained how to turn off the water in the winter and turn it on again in the Spring. He also made a minor adjustment to the water line on the refrigerator to correct a small leak. Mike was very professional. I am happy with the work that he did.
Description of Work: Mike W. was able to come earlier than planned to replace a leaking outdoor faucet. He also made a minor adjustment to tbe waterline on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368.6

Michael M.
11/2014
2.0
plumbing
  + -1 more
After ordering the service, I scheduled the service call for a day I was taking off work specifically for service calls. The plumber was scheduled to come between 11-1 on Nov 7. At 10:40, the plumber called to say he ran into "issues" and had to cancel. Their office called later to reschedule, but I had already contacted someone else. I find it hard to believe he could not have made the service cLl, even if it was later in the day.
Description of Work: .
Rating CategoryRating out of 5
$39

Response from HomeTown Plumbing Inc
We apologize for not being able to keep our appointment that day. We try our best to not have to cancel or reschedule set appointments but it does happen on occasion. To try to avoid this we set appointments in 2 hour windows. This is typically enough time to complete most service appointments but not always as we never know exactly how much time a call is going to take. Some customers have minor repairs to complete. Others more involve plumbing issues to address. Occasionally, like what happened last week our early morning customer had a complete day worth of repairs they wanted done. When this happens we stay with that customer until the work is completed. This works out best for the customer at hand but know it can be a inconvenience for the next appointments. We really haven't found a better way to address this issue short of paying plumbers to be on stand by. I would hate to even think what that would do to our prices. I'm happy to hear you where able to get someone else out that day to get the plumbing issues taken care of, that is the most important thing. Thank you for your review. We will take it to heart and as always try to do better for our customers in the future.

Marlene S.
11/2014
5.0
plumbing
  + -1 more
Home Town Plumbing was a wonderful company to work with. They responded quickly and were very professional. They accommodated my very tight schedule as to when I could have them come out and replace the faucet. He did an excellent job of replacing the faucet. It is a great faucet a quarter turn and it is on and quarter turn and it is off. He cleaned up after he was done. I would definitely recommend them and will use them in the future.
Description of Work: This company replaced our leaky outside water faucet in the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

melinda T.
08/2014
5.0
plumbing
  + -1 more
He came on time, fixed the problem and cleaned-up after himself. He also showed me why I had such low water pressure and gave me options on how to repair it.
Description of Work: Replaced outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Art F.
02/2014
5.0
plumbing
  + -1 more
The finished work is great - very professional looking, and the volume of water my sprinklers can receive is what it should be! The work was accomplished quickjly and efficiently, and I was very happy with the results and the price.
Description of Work: They removed a reduced diameter pipe that limited the flow of water into my garden sprinkler system, provided a drain point for winterizing the system and replaced a bulging copper pipe that looked like it had freeze damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mike S.
01/2014
5.0
plumbing
  + -1 more
I called Mike because we had a toilet upstairs that had started to leak and was causing water damage to the ceiling downstairs. We wanted the toilet replaced, so he helped me pick one out over the phone by directing me to a website to look at his recommended models.
Description of Work: He brought it with him and did an excellent job on replacing the toilet and leaving the place nice and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CATHY R.
12/2013
5.0
plumbing
  + -1 more
Stated at first he would need to pull the softener out to do the work. Very small area to work around in. Did not have to do it as it went well for him. Saved me some labor time by not having to do that. Did a excellent job and would recommend him to everyone. :)
Description of Work: Replaced a worn out broken well water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$797.88

John B.
12/2013
5.0
water heater repair
  + -1 more
Work was outstanding, new heater delivered on time, removal of old heater and installation of new one was completed in less than two hours. Quality of the installation and cleanup was first rate, and completed at the quoted price. Would definitely recommend Hometown Plumbing Inc to anyone.
Description of Work: Replaced my old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Chris C.
12/2013
5.0
plumbing
  + -1 more
I thought that $414 was a little steep but according to my roommates who use that bathroom everything works perfectly now. :)
Description of Work: Replaced bathroom faucet in upstairs bathroom & replaced all parts in tank of toilet upstairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414

Susan S.
11/2013
5.0
plumbing
  + -1 more
disconnected gas dryer, fixed water leak and connected new refrigerator | |
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janelle B.
10/2013
5.0
plumbing
  + -1 more
Very well! I felt like I made an informed decision on the repair and the results were great! I'd definitely use them again.
Description of Work: We had a leaking two handle faucet. He talked me through the pros/cons of the different options to fix it and we ended up going to a single handle faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Rosetta H.
09/2013
5.0
plumbing
  + -1 more
The repr was very thorough and timely and put of booties when entering the house.
Description of Work: gave me a through proposal and explained to me what needs to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jamie K.
09/2013
5.0
plumbing
  + -1 more
I was perusing Angie's List for a plumber when I found a leak from a water pipe in my basement. I found Home Town Plumbing and read the reviews. I also noticed they had the super service reviews, so I decided to call him. Mike came out a day later and looked at the leak. He immediately knew where it came from. He explained that it was coming from the upstairs kitchen sink. He then found the source of the problem and fixed it in 20 minutes. I asked him if the downstairs pipes needed to be fixed too. He said no the pipe down stairs was fine, and didn't need to be repaired. He was honest and did not try to fix things that didn't need fixing, nor was he trying to get more money from me. He was very honest. As a struggling family of 5, I can really appreciate that kind of honesty. Mike was also very thorough and swift. he had it all repaired and up and running in about 30 minutes. So if he charges by the hour, you won't pay for him being slow. All in all, I hope I won't have to call him again anytime soon, but if anything else goes wrong, I will be calling him again.
Description of Work: Diagnosed the source of a leaking pipe and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

joan I.
08/2013
5.0
plumbing, water heater repair
  + 0 more
It went very well. The individuals were personable and polite. The work done was done well and the clean up was good. The price was competitive. Only one negative in my opinion was that I wanted them to check an outside sprinkler faucet and they said that it probably was outside their expertise.
Description of Work: provided and installed a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark E.
07/2013
5.0
water softeners
  + -1 more
I had the big deal service performed. The service was great, I had a great experience with the company.
Description of Work: I had purchased a big deal for $29 for a Plumbing Service Call and Whole House Plumbing Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann W.
06/2013
5.0
water softeners
  + -1 more
HomeTown Plumbing Inc gave me the solution to the issue, it was quick and easy, and I thought I was going to have to replace it but I didn't. I would definitely use them again if I do have to replace the water softener.
Description of Work: HomeTown Plumbing Inc explained what my problem was about the settings for the water softener on a quick service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

2440 152nd Ln NE, Ham Lake, MN 55304

www.hometownplumbing.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
PM063257
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
12/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines

FAQ

HomeTown Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

HomeTown Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HomeTown Plumbing Inc does not offer free project estimates.
Yes, HomeTown Plumbing Inc offers eco-friendly accreditations.
Yes, HomeTown Plumbing Inc offers a 0% senior discount.
Yes, HomeTown Plumbing Inc offers emergency services.
Yes, HomeTown Plumbing Inc offers warranties.
HomeTown Plumbing Inc offers the following services: Plumbing, Water Heaters, Drain Cleaning, Gas Piping, Water Softener

Contact information

2440 152nd Ln NE, Ham Lake, MN 55304

www.hometownplumbing.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed