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Platinum Remodeling & Handyman Services

General Remodeling, Handyman Services, Kitchen and Bath Remodeling,

About us

Platinum Remodeling and Handyman Services was founded in February of 2005 when I bought out House Doctors-Southwest Metro. I had been the operations manager of House Doctors since it's inception in late 2002. I ran all of the day to day operations, estimated, scheduled, and managed all projects. When I started Platinum, I hired three of my previous co-workers and we never missed a beat! I have a degree in Entrepreneurship and Small Business Strategies from Iowa State University. This business degree paired with my experience and passion for residential remodeling made this venture a perfect fit. I am the third generation of Shonkwilers to own a construction company. I grew up in the remodeling and construction industry working for my father's company, Shonkwiler Brothers Construction. My father got started working with my grandfather and his company, Shonkwiler Construction. As of September 2007 my father has joined my team. I'm excited to bring his 32+ years in the residential construction industry, unmatched craftsmanship, integrity, and small town Iowa work ethic to the Twin Cities! I have acquired great employees with unique skill sets allowing us to complete a wide variety of projects. All employees are highly capable and take pride in a job well done. My employees are all "handy", but each has their own specialties and I use the employee that best suits your project. All employees have undergone background checks and drug tests. They are bonded and covered by workers compensation. I also have great subcontractors that I use on large projects and where licensed professionals (electricians, machinists, plumbers) are needed. We also use specialty subcontractors for things like large drywall projects, Cambria or stone countertops, floor refinishing, landscaping.....among many others. All of our work comes with a one year warranty on the labor, all materials carry the manufacturer's warranty. All subcontractors warrant their work as well. I have a Minnesota Residential Remodeler's license. The company is covered by liability insurance, worker's compensation and the employees are bonded.

Business highlights

23 years of trusted experience

Services we offer

Residential & Commercial General Contracting, Remodeling, Design, Architecture, Handyman (find a full list of Handyman Services here: https://www.platinumremodeling.com/services ), Demolition, Framing, Finish Carpentry, Kitchen, Bathroom & Basement Remodeling, Whole Home Remodels, Additions, Custom Bars, Light Fixtures, Patching, Doors, Interior Painting, Ceramic Tile, Slate, Marble & Granite

Services we don't offer

Large Roofing Jobs, Hazardous Material - Including Mold & Asbestos, Linoleum tile installation, Full house gutter installations, Furniture repairs, Appliance repairs, Emergency services, Glass block installation, Carpet installations, Pest control/removal, Window washing, General cleaning services, Lawn maintenance or plant/tree removal

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8279 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 251-275 of 279 reviews

David H.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti F.
06/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BONNIE G.
03/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: kitchen project...not yet, but working with Josh S., great communicator as well as JP Charpentier...look forward to this!

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jack M.
02/2015
5.0
glass repair, remodeling, doors
  + 1 more
unknown
Description of Work: Installed a sliding bath/shower door. It was a high-end door which required professional installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rachel H.
06/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: Platinum Remodeling installed two new bathroom sink counters from granite (bought fragments) and sinks, new shower door, and shelves in the shower. It went really well; they performed all services in one day, were punctual, and cleaned up after themselves. They were very easy to work with; I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Douglas M.
06/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: I called and emailed multiple companies with few returned calls or emails. Platinum remodeling responded right away and confirmed they were busy but provided another companies contact information. That company did not returned my calls so I scheduled with Platinum remodeling even though they were booked out 1 month. Although we ended up canceling, they were very professional and responded in a very timely manner. I would contact them and use them for future services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Carrie E.
06/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: We really enjoyed working with Platinum for a kitchen remodel. We had several other people come over from other companies and Platinum was the only company that sat down with us and talked us through the process of a remodel. They gave us more than just a quick glance at our space on the first meeting. They provided clear communication throughout. I also felt very safe allowing them entrance into our home while we were at work. Everyone who came to work on different parts of the project were nice and they all did a nice job interacting with our dog (she is 1) when she was out since she is very friendly. I would HIGHLY recommend this company. The quality of work matched the price we payed. We also used their handyman services which are also HIGHLY recommended....we found out we needed some exterior work done on our house and they were able to complete the work timely as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth A.
05/2014
5.0
flooring contractor, remodeling
  + 0 more
unknown
Description of Work: Replaced water damaged subfloor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Erica S.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: They fixed our washer quickly and at an affordable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Platinum Remodeling & Handyman Services
I bet this review should have been for our appliance repair referral- Mr Appliance of western Hennepin County owned by Rowley Mayo....great guys that really know there stuff!

Steve D.
11/2013
5.0
hardwood floor, interior painters
  + 0 more
.
Description of Work: Removed wall and professionally patched hardwood floors, ceiling and walls. Refinished h/w floors throughout property, painted,ceilings and walls. Installed updated lighting throughout remodeled area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

MARGARET & MICHAEL K.
11/2013
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia E.
09/2013
5.0
remodeling
  + -1 more
Very fine job
Description of Work: Opened up common wall between garage & bump-out fireplace to find mice access. Too early to tell if they were successful in preventing mice from getting into the house, but I have high hopes after watching them put things back together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeff N.
05/2013
5.0
handyman service, remodeling, home remodeling
  + 1 more
.
Description of Work: We needed to remodel our half bath on the main floor to include a walk in shower. Josh and his crew were wonderful to work with. We also had a few other carpentry and custom cabinet projects they managed. We were very pleased with all the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard R.
04/2013
5.0
fencing, handyman service
  + 0 more
They did a good job.
Description of Work: The fence came unhinged and they repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jodi R.
11/2012
5.0
contractors, drywall, electrician, handyman service, insulation, plumbing, remodeling, replacement windows, basement waterproofing, interior painters, basement remodeling
  + 9 more
see above
Description of Work: Chad was right on time for my scheduled estimate. He was super friendly and spent over an hour and a half one evening going through an estimate to add a half bath (including giving us great ideas for such a small space where we want it), finish part of the basement, insulate the attic and window repairs/upgrades. We haven't had the work done yet, but if Chad's time giving us an accurate estimate is any indication of the service quality, then I have no worries!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sarah Z.
07/2012
3.0
flooring contractor, remodeling
  + 0 more
See above.
Description of Work: I made an appointment with Platinum Remodeling for a bid, they did not show up or call. I awarded the job to someone else and two weeks later they showed up and we informed them they must have mischeduled the bid. After posting this report on Angie's list they somehow found my work phone number and even went so far as to contact one of my coworkers to make this right. While I appreciate their sensitivity to their customer's experience (or maybe their Angie's List score?) I think this was a bit invasive. They insisted it couldn't at all be their company, but later my husband went back and checked his voicemail and found out that it certainly was Chad from Platinum Remodeling who called and stopped by two weeks after the original scheduled date. Overall, not a huge deal but interesting.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Platinum Remodeling & Handyman Services
We had a chance to connect with this homeowner after they posted their first message as we did not have their name in our system. We did not have the wife’s name in our database so we thought they had made a mistake thinking we did not show up when we had an appointment scheduled or had the wrong company. After talking with the wife, we discovered we had the information for her under her husband’s name which was under a different last name. We had made an appointment for Friday August 3rd which we showed up for and the husband told us they already had the work completed by another contractor so we proceeded along with our day. We did not have any appointment set up earlier that we missed and didn’t randomly show up 2 weeks later as written by the homeowner. Just might have been a time where they might have gotten their signals crossed with their scheduling. We hope their project went great and apologized to them for any confusion we may have caused them. For any future Platinum clients, please know that when you call our office to make an appointment we will send you an email to confirm your appointment with us along with the contact information of our estimator, Chad, in case you need to make any changes to your estimate time. We put that in place to prevent the above experience from happening!

Brian C.
03/2012
1.0
remodeling, wallpaper removal, home remodeling, basement remodeling
  + 2 more
See above
Description of Work: Chad from Platinum remodeling came out and looked at the drywall repair and replacement/painting/wallpaper job that I needed to have done. He was very pleasant and spent a reasonable amount of time looking over the job and evaluating it. Of course, that means that I spent a reasonable amount of time with him going over the work that needed to be done. He assured me that this job was exactly the sort of work they do. A month later, and I still do not have an estimate. My last phone call he remarked, "Yeah, I know. I haven't gotten that done yet. I guess that is the downside of being busy". Really? You couldn't spend an hour in the last month putting together an estimate? Why did you even come out and spend the time to look at it? You didn't have, literally, 3 minutes in the last month to give me a phone call? Trying to avoid this irresponsible, non-professional nonsense is the EXACT reason I JOINED Angie' List in the first place! What a waste of MY time!! AARRRGGHHH!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Platinum Remodeling & Handyman Services
This client has some valid complaints, and there are a handful of items here that we need to take responsibility for and improve on for sure. We always need to get back to our clients in a timely fashion and certainly in the time frame we say we will. While we did not get back to this client in the time frame we stated (which is typically 1 week depending on the size of the project), this one took 3 weeks before we got back to him. When he called to inquire about the delay in his estimate we apologized for the delay in getting back to him and said “we are blessed to be super busy and are working our way through some new processes and technology to help speed things up on our end. This also has its drawbacks while we figure everything out, and you are experiencing one of those drawbacks. Are you still interested in receiving an estimate? As we do not want to waste any more of your time.” Unfortunately he hung up on us before that whole last sentence got out. In the event we were disconnected and not hung-up on, we immediately called back and emailed to ask if he was still interested in receiving an estimate and we never heard back until we saw this report. With that said, there is no excuse for him having to wait so long or to have to contact me to find out what was happening with his estimate. We should have contacted him sooner with an update if we were behind, no doubt. This is not meant to be an excuse, just a further explanation. We certainly take responsibility for this report. For you future customers that are reading this –just know if there is ever a time you would like a status update on the progress of your estimate please don’t hesitate to call or email if you have heard from us the day after you expected to get an estimate. We fully intend to get back to people in the time line we lay out, but we can always grow and improve.

JERRY H.
09/2010
5.0
remodeling, doors
  + 0 more
We decided to wait.
Description of Work: He was on time and professional and confident. Received and estimate which was on par with the other estimate we received.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRACIE S.
09/2009
5.0
handyman service, remodeling
  + 0 more
Estimate only. Went well.
Description of Work: Josh came out to estimate a small job in my living room. He was, as always, prompt, professional and came up with excellent suggestions. We're postponing the work until Spring but I will call him when we're ready.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDY K.
04/2009
5.0
ceramic tile, flooring contractor, handyman service, remodeling
  + 2 more
It turned out really well.
Description of Work: They gutted my master bathroom and remodeled it. They also tore out wood floors installed tile in the entry to my house. Everything was new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

KAREN R.
11/2007
5.0
drywall, electrician, handyman service, lighting, home remodeling
  + 3 more
-
Description of Work: They repaired Sheetrock, kitchen lighting, moved electrical switches, and did a wall patch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

JIM R.
10/2007
1.0
woodworking
  + -1 more
See above.($5,000.00)
Description of Work: I called the business to come out to my home to give a bid on installing kitchen cabinets. The representative showed up on time as scheduled and looked at my kitchen project, took some measurements and told me he would get back to me within 3 days. He then left and I NEVER heard back from him. If he was a decent business person, he would have at least called or written that he was passing on the bid. No. He just NEVER called or wrote back to me. Not the A rating company I thought them to be. Very poorly done Platinum, very poorly done. Pull up your pants and be a man if you don't want to do a project, but your silence is deafening at this end.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Dani S.
03/2007
4.0
remodeling
  + -1 more
unknown
Description of Work: They did some remodeling work for me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Linda W.
01/2006
5.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: They installed a new faucet in my bathroom and new lover doors on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

HENRY H.
09/2005
5.0
handyman service
  + -1 more
TILE WORK.
Description of Work: TITLE WORK.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$245

Contact information

810 Lilac Dr N Ste 100, Golden Valley, MN 55422

http://www.platinumremodeling.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
BC510232
Trade License Locale
Minnesota
Trade License Authority
Minnesota: Contractors
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Handyman Services,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Drywall,
Interior Painting,
Plumbing,
Electrical,
Doors,
Ceramic Tile,
Unfinished Carpentry,
Lighting

FAQ

Platinum Remodeling & Handyman Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 2:00 PM

Platinum Remodeling & Handyman Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Platinum Remodeling & Handyman Services offers free project estimates.
Yes, Platinum Remodeling & Handyman Services offers eco-friendly accreditations.
No, Platinum Remodeling & Handyman Services does not offer a senior discount.
No, Platinum Remodeling & Handyman Services does not offer emergency services.
Yes, Platinum Remodeling & Handyman Services offers warranties.
Platinum Remodeling & Handyman Services offers the following services: Residential & Commercial General Contracting, Remodeling, Design, Architecture, Handyman (find a full list of Handyman Services here: https://www.platinumremodeling.com/services ), Demolition, Framing, Finish Carpentry, Kitchen, Bathroom & Basement Remodeling, Whole Home Remodels, Additions, Custom Bars, Light Fixtures, Patching, Doors, Interior Painting, Ceramic Tile, Slate, Marble & Granite
Large Roofing Jobs, Hazardous Material - Including Mold & Asbestos, Linoleum tile installation, Full house gutter installations, Furniture repairs, Appliance repairs, Emergency services, Glass block installation, Carpet installations, Pest control/removal, Window washing, General cleaning services, Lawn maintenance or plant/tree removal

Contact information

810 Lilac Dr N Ste 100, Golden Valley, MN 55422

http://www.platinumremodeling.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 2:00 PM