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Platinum Remodeling & Handyman Services

General Remodeling, Handyman Services, Kitchen and Bath Remodeling,

About us

Platinum Remodeling and Handyman Services was founded in February of 2005 when I bought out House Doctors-Southwest Metro. I had been the operations manager of House Doctors since it's inception in late 2002. I ran all of the day to day operations, estimated, scheduled, and managed all projects. When I started Platinum, I hired three of my previous co-workers and we never missed a beat! I have a degree in Entrepreneurship and Small Business Strategies from Iowa State University. This business degree paired with my experience and passion for residential remodeling made this venture a perfect fit. I am the third generation of Shonkwilers to own a construction company. I grew up in the remodeling and construction industry working for my father's company, Shonkwiler Brothers Construction. My father got started working with my grandfather and his company, Shonkwiler Construction. As of September 2007 my father has joined my team. I'm excited to bring his 32+ years in the residential construction industry, unmatched craftsmanship, integrity, and small town Iowa work ethic to the Twin Cities! I have acquired great employees with unique skill sets allowing us to complete a wide variety of projects. All employees are highly capable and take pride in a job well done. My employees are all "handy", but each has their own specialties and I use the employee that best suits your project. All employees have undergone background checks and drug tests. They are bonded and covered by workers compensation. I also have great subcontractors that I use on large projects and where licensed professionals (electricians, machinists, plumbers) are needed. We also use specialty subcontractors for things like large drywall projects, Cambria or stone countertops, floor refinishing, landscaping.....among many others. All of our work comes with a one year warranty on the labor, all materials carry the manufacturer's warranty. All subcontractors warrant their work as well. I have a Minnesota Residential Remodeler's license. The company is covered by liability insurance, worker's compensation and the employees are bonded.

Business highlights

22 years of trusted experience

Services we offer

Residential & Commercial General Contracting, Remodeling, Design, Architecture, Handyman (find a full list of Handyman Services here: https://www.platinumremodeling.com/services ), Demolition, Framing, Finish Carpentry, Kitchen, Bathroom & Basement Remodeling, Whole Home Remodels, Additions, Custom Bars, Light Fixtures, Patching, Doors, Interior Painting, Ceramic Tile, Slate, Marble & Granite

Services we don't offer

Large Roofing Jobs, Hazardous Material - Including Mold & Asbestos, Linoleum tile installation, Full house gutter installations, Furniture repairs, Appliance repairs, Emergency services, Glass block installation, Carpet installations, Pest control/removal, Window washing, General cleaning services, Lawn maintenance or plant/tree removal

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8279 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 279 reviews

Greg K.
10/2010
5.0
drywall, flooring contractor, hardwood floor, plastering, interior painters
  + 3 more
The project went very well. Chad arrived on time and was very professional throughout the entire process (estimate to final inspection). He did a good job keeping me up to date throughout the process and did a great job managing the various workers coming and going from our home. They did as much as they could to prevent the work from disrupting our normal routines. During the post inspection we noticed a couple small items and they very quickly fixed them without question. I would highly recommend Platinum and I would use them again in an instant.
Description of Work: I had some water damage in my dining room and living room from a leaky skylight. There was damage to a side wall and the ceiling. They also did a hard wood floor restoration in the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

diana J.
10/2010
5.0
appliance repair, custom cabinets, contractors, ceramic tile, closet systems, concrete repair, countertops, decks, drywall, electrician, flooring contractor, garage doors, glass repair, gutter cleaning, gutter repair, handyman service, hardwood floor, hauling services, insulation, interior designers, landscaping, lighting, plastering, plumbing, remodeling, roofing, screen repair, siding, home theater design, wallpaper removal, replacement windows, chimney repair, deck cleaning, garage builders, holiday decorators, mailbox repair, woodworking, ceiling fans, marble & granite, glass block, home remodeling, house painters, interior painters, doors, sunrooms, childproofing, basement remodeling
  + 45 more
With Josh and his crew is always goes smoothly and I do mean always! They are all very professional and treat your home and you with the utmost care. These are true master carpenters and painters. There isn't a job they haven't done in my home over the last three years, including taking care of my dogs when their in the house. After three years I couldn't possible trust them more then I do. We have a few more projects left for next year and I wouldn't think of any one other then Platinum Remodeling to do the job. Those of you who read this, my final comment is for you; You will be the biggest fool if you do not hire this company, the are professional, on time, always friendly, stay within your budget, provide you with fair pricing and the end results are amazing and truly beautiful...do yourself a favor and have Josh and his crew come and take care of all your remodeling and handyman needs....I know I will never use another company again, why would I? I wouldn't because they take care of everything, they are simply the best! Big "thank you" to Josh and his crew...Thanks for the beautiful home you have given to us!
Description of Work: Josh and his crew were back our again this year completing loads of remodeling and handyman services, the list is very long, but to name a few things...remodeling kitchen (including a load-bearing wall), complete remodel of front porch with stone, remodel of teenagers bedroom, repairing of wood floors, lighting (new ceiling and canned lights), electrical, repair to siding, building of additional stair on deck, loads of painting, plumbing, fixtures, everything under the sun and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Seth H.
10/2010
5.0
decks, handyman service, remodeling, home remodeling
  + 2 more
We've worked with Platinum before, on several smaller home improvement projects, and decided to turn to them again when we opted to remodel our outdated kitchen. They were extremely professional, skilled and a pleasure to work with. They have excellent relationships with the sub-contractors which ensured that the project was completed on budget and ahead of time. Platinum is always accessible, and provided daily updates on the kitchen's status. We're thrilled with the finished product, and would recommend Platinum in a heartbeat.
Description of Work: Completely remodeled our kitchen, including an addition of more than 200 square feet and a new home office. Project also included building a new outside deck, remodeling family and laundry rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

MIKE H.
10/2010
5.0
ceramic tile, countertops, drywall, electrician, flooring contractor, glass repair, lighting, plastering, plumbing, home remodeling
  + 8 more
From the start we were impressed with Platinum Remodeling. They promptly responded to our request for an estimate and the price was right in the ballpark of what we were looking for. Chad was an excellent representative, estimator and project manager. We felt very comfortable with him and he did an excellent job explaining the process, the costs involved, and the projected timeline. Throughout the project he kept us up to date and was in communication both via phone and email. He answered all our questions promptly and fully and managed the Platinum Remodeling team very well. We always knew what to expect and when to expect it. The workers (Joe, Josh, Adam, Anna) were all courteous, professional, and always left a clean work space (and did their best to keep the rest of our home clean as well). The work they performed is impeccable. Of particular note is the awesome job Josh did tiling the shower and floor. It looks amazing! Anna did a spectacular job patching the walls and mudding/taping - everything is so smooth! Joe and Adam were efficient and polite. We're very happy with the work Platinum did and highly recommend them!
Description of Work: Bathroom was completely remodeled. Demolition involved complete removal of vanity, shower, old tile floor, old tile shower, shower enclosure and shower base. New shower base was built and shower was tiled. New vanity / light fixture installed. Walls taped and patched and ceiling patched as well. New glass shower door enclosure installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Brandon M.
10/2010
5.0
contractors, countertops, remodeling, marble & granite, home remodeling, basement remodeling
  + 4 more
Josh was very easy to work with and was able to work within in our budget. The workmanship was excellent and the price was very reasonable. I would definitely recommend using Platinum and will use the again in the future for other remodels.
Description of Work: I used Platinum to remove a wall in my kitchen and put in a nice island with a granite countertop and then to add a bathroom/laundry room in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

John S.
10/2010
3.0
handyman service, plumbing
  + 0 more
We received a prompt response to our call and received an estimate in a short amount of time. When we explained that we were in a bit of a hurry due to company coming, the company was able to fit us in within a reasonable amount of time We really appreciated that. Everything went well with the toilet, faucet, and water system installations. Our only concern came when we had a discrepancy with our bill. We were charged for a job that we had declined. In addition, there were some hidden charges on our estimate that were difficult to find from our computer and were not included in the total estimate. When we brought this matter up, we did not feel that it was resolved completely. Aside from that mishap, we are happy with the way everything is presently working.
Description of Work: We had two new toilets installed as well as a new bathroom faucet. In addition, we had a water filtration system put in under the kitchen sink.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$500

Mark S.
09/2010
5.0
drywall, flooring contractor, handyman service, insulation, remodeling, siding, replacement windows, house painters, interior painters, doors, sunrooms
  + 9 more
The project went well. They worked with me to meet my needs and get the project done as quickly as possible. The team working on the house was friendly and tidy. It felt good to work with a family-owned business who clearly cared about doing good work. They were reliable and communicated well. When problems arose, they explained them and resolved them quickly. I appreciated their punctuality and their responsiveness.
Description of Work: Damage from ice dam damage and previous faulty work was repaired, including both interior and exterior work on a sunroom. This included replacing windows, flooring, insulation, drywall, exterior siding, and roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Matthew R.
08/2010
2.0
remodeling
  + -1 more
Came out for quote, measured everything. Never received quote.
Description of Work: Had Platinum out for a quote to replace all interior doors. Did not receive the quote. Has been almost 2 weeks. Was told quote would be delivered in less than one week.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Platinum Remodeling & Handyman Services
I looked into this and found out that this was a job that Chad my estimator/project manager had gone out to. He was running behind and got the estimate to the customer a day after this report was posted. Chad thought things went well and he helped them measure the doors and get the handing correct so they wouldn't have any problems with their door order. Hopefully all went well in the end, sorry for the delay in getting you the estimate!

Carina S.
07/2010
5.0
electrician, handyman service, masonry, plumbing, roofing, water heater repair, basement waterproofing, chimney repair, fireplaces
  + 7 more
To say that Chad from Platinum was a lifesaver would be an understatement. At the time that I received the inspection report mentioned above my husband had already relocated and I was trying to work a full time job, take care of two young children and maintain our house for showings. I was totally overwhelmed. My parents advised me to contact a general contractor to do all of the work on the report rather than trying to manage a bunch of contractors on my own. I had a friend who used Platinum and saw they had excellent reviews on Angie's list. Chad from Platinum immediately returned my call and assured me they could handle everything on the report. He came out the next day and walked through the report with me with my two little kids in tow. At that first meeting I described our situation to Chad and I told him I didn't want to put thousands of dollars into the house that I wouldn't get back. I needed to get the house up to code so we could sell it nothing more. Any other contractor could have taken me for 10s of thousands of dollars. But he listen to my concerns and as we went through the list on the inspection report he identified areas that he believed did not need to be fixed. He said many of the items were based on FUD (Fear, Uncertainty and Doubt) and there were not substantiated. After that meeting he contacted his sub-contractors (electricians, roofers, and chimney guys) to validate his thoughts. They wrote letters on my behalf to the relocation company to get exceptions on several line items on the report. This saved me a ton of money as well as the inconvenience of having multiple contractors in and out of my home. For the work that was completed by Platinum, Chad and his crew came in and finished the work in one day. They were on time, professional and considerate. My children stay home with a nanny during the day, so it was very important to me to know who was coming and going in my house. Chad came by the day his crew was there and every other day that his Chimney sub-contractors were there as well. The work on our Chimney was performed by London Chimney. As I mentioned above the chimney had to be totally rebuilt from the roof line to the top of the chimney and the ceramic liner was busted out and a new stainless steel liner was installed. The guys from London used a camera to take photos of the crack in the chimney liner and John from London and Chad helped us get money from our insurance to cover the Chimney work saving us $5000. There is just know way I could have survived the stress of this relocation without the help of Platinum Remodeling. I was basically a single parent, trying to work a full time job and sell a house in the worst real estate market in history. Like I said before, any other general contractor could have taken me for 10s of thousands of dollars on this job, but these guys actually helped me save a ton of money. The best part, our house sold last week, and nothing came back from the buyer's inspection, thanks to their help!!
Description of Work: Platinum helped me address multiple issues with our home that came up on an inspection report related a relocation company purchasing our home for my husband's job transfer to Florida. The items on the report ranged from issues with our chimney and fireplace, sidewalks and stoop, electrical wiring, basement waterproofing, roof repairs, and a few other minor home repairs. Many items on the report were unsubstantiated and Chad from Platinum worked with his subcontractors to dispute the claims so I was not required to get them fixed saving me thousands of dollars. They did waterproof a closet and several walls in our basement laundry room that showed signs of water damage, repair the exit valve on on hot water heater, and repair a section of the roof. Additionally their subcontractor, London Chimney, replaced the chimney liner and rebuilt the chimney from the roof line to the top of the chimney. Platinum and London helped us work with our homeowners insurance to get money for the chimney project as they determined it was likely caused by a chimney fire, again saving us thousands of dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

CHRISTINE C.
06/2010
5.0
custom cabinets, contractors, handyman service, remodeling, woodworking, home remodeling, doors
  + 5 more
Josh runs the business and provides the quotes. He is personable, responsive and generally great to work with. Dick did the carpentry work and he is a master. We couldn't be happier with his work. We highly recommend Platinum Remodeling. Also, they referred us to Ben Berg to do the stripping and staining of the cabinets. His attention to detail and overall work is simply gorgeous.
Description of Work: We had a variety of projects done, including front door repair and bathroom door replacement. However, the centerpiece of their work was to take some 1920s cabinets that had been torn out of a condo and build them together into our house - to make them look like they'd always been there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Curtis L.
06/2010
5.0
ceramic tile, drywall, handyman service, plastering, remodeling, home remodeling
  + 4 more
The work went fantastic and was reasonably priced. Josh and his crew were prompt, did a great job, and offered several suggestions to make the project better or to help me minimize the cost without skimping. They removed the wall separating my kitchen from the living/dining room and patched the remaining walls nicely, and at Josh's suggestion they built up a small ceiling beam to visually separate the two areas, thus saving me $600 in estimated costs to scrape and redo the popcorn ceiling in the kitchen. After other contractors replaced the flooring and removed wallpaper and painted, Platinum returned to install a stone tile backsplash in the kitchen on two separate wall areas. Josh and his crew again offered suggestions about the best way to go about the job and informed me of the installation cost differences between the various types of tiles I might choose. Josh is very personable and very easy to deal with and I would highly recommend Platinum.
Description of Work: Removal of a wall to open up the kitchen to the dining/living room. Patch existing wall where old wall removed and build a ceiling beam to separate the two areas. After other work was done by other contractors, install a backsplash on two separate areas in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Josh W.
05/2010
5.0
contractors, handyman service, remodeling, home remodeling
  + 2 more
We had a great experience with Platinum. We told Chris, our project manager, during our initial consultation that we had a limited budget ($30,000), and unlike other contractors we solicited bids from he was willing to work with us to develop creative cost-cutting strategies without sacrificing quality. We encountered a few blips during the project, but they were problems inherent in any remodel and not attributable to Platinum. Nonetheless, Chris was very responsive and communicative throughout the project. We love our new kitchen, and will definitely consider hiring Platinum for future projects.
Description of Work: We hired Platinum to comprehensively remodel our kitchen, which involved taking the room down to the studs, relocating appliances, and building an entirely new kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30,000

THOMAS G.
04/2010
5.0
handyman service, replacement windows, doors
  + 1 more
Always reliable and above all, trustworthy! Very professional, not the cheapest, but always deliver their best effort.
Description of Work: One of Josh's carpenters installed a new front door with side lights and surround & new locks. Also repaired several older windows that were sliding improperly. Installed new doorbell and hund towel rods in Bathrooms and laundry area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert D.
04/2010
3.0
glass repair, remodeling
  + 0 more
I wasn?t too pleased with their estimate and I just went them because I figured out that they would do a more thorough job, but they did not. They were supposed to get the entire bathroom ready to paint. The first time they came out and did the re-caulking and the girl that did that was great. The rest of the job was not at all ready to paint and some of the taping was still showing through the plaster and stuff. I called them about it and told them that it should have been ready for painting and they told me that it would require another trip out there and that they figured that I could do sand it I. I told them that they were twice as much as everybody else had quoted me and because I thought that they had all these great reviews. I had to make them come out before I would pay them. They did com out and make it right, but I did not like the fact that they left the sand thing. I paid $400 for them to do less than $300 of work. I would make sure that everything that is to be done is worded with them.
Description of Work: We used Platinum Remodeling & Handyman Services about the 16th of February and they recaulked the bath-tub in my bathroom, pulled out an old medicine cabinet and patched up the hole, put up a new mirror and repaired a spot near the tub that was water damaged.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$436

Response from Platinum Remodeling & Handyman Services
I think it was a bit of miscommunication between the estimator and the customer. The customer did not get the same sized medicine cabinet so there was a lot of additional patching that was required. The work was going to take 2-3 hours longer than estimated and require a second trip, so rather than write up a change order since the customer made it apparent that price was the main concern since the place was getting fixed up to put on the market. We had the crew patch things up as needed with no additional charges to the customer. Then they talked to the painters who were coming in behind us and the painters said if it just needed a quick sand they would deal with that when they gave the walls a quick once over before painting. That is the reason we left the sanding and didn't plan a return trip. As soon as the customer called with the complaint we shuffled the schedule around to get someone over to make the repairs the same day. We should have communicated that more clearly with the owner, thought we had it covered. Sorry for the confusion, glad we were able to get the desired result in the end.

CONNIE & ALAN S.
03/2010
4.0
ceramic tile, handyman service
  + 0 more
It took quite awhile to get the estimate, but they were very professional, knowledgeable and explained everything thoroughly. They were very busy so it would have taken them longer to get it fixed. I would use them in the future, however, they are expensive.
Description of Work: They came out to do an estimate for a small job. It was to fix our shower and to do some re-tiling where there was a leak.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Allan A.
02/2010
5.0
drywall, handyman service, plastering, plumbing, remodeling, doors
  + 4 more
A very fine experience. Josh and crew were punctual, efficient and courteous. We would highly recommend them and plan to use them again in the spring for some other home repair needs.
Description of Work: Master bathroom - caulking and sealing leak repairs. Basement - textured ceiling repair, plus outside door adjustments and weatherproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sonia F.
02/2010
5.0
handyman service, remodeling, siding
  + 1 more
I really appreciate the quality of the work the crew did. Now I understand why your customers rave about the work you do. Dick Shonkwiler is an excellent craftsman and a keen problem solver. Anna did very good work as well. I?m surprised that she ran up and down the extension ladder like a monkey?the slope of the shingled roof makes me uncomfortable, especially on the second story. I?m also surprised with how quickly they completed the work. Thank you so much for providing such quality and craftsmanship!
Description of Work: Removed storm-damaged siding and trim. Installed new siding and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

William D.
02/2010
4.0
ceramic tile, closet systems, electrician, lighting, remodeling, home remodeling
  + 4 more
They did a great job. We are currently using them in another area of our home. They do excellent tile work. They give great design advice. They did good electrical work as well.
Description of Work: They remodeled our bathroom and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Naomi L.
11/2009
5.0
contractors, decks, handyman service, remodeling, siding, woodworking
  + 4 more
Overall we were pleased with the finished product. There were several changes to the project (like finding a water damaged corner), and they were very flexible and fixed anything new that came up. They did a good job matching the new siding and window trim with the existing. The team was very knowledgeable about how to approach fixing up an old house. Yet, they kept the project focused on what needed to be done, rather than everything you might wish could be done. This helped us keep the project within our budget and ensured it was completed before winter.
Description of Work: Our older wood house had several exterior projects done. They removed a third story balcony that was in poor condition, replaced broken lath siding, repaired a porch railing, found and repaired water/rot damage, and fixed some window trim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

AMY F.
10/2009
5.0
drywall, electrician, handyman service, lighting, remodeling, replacement windows, woodworking, interior painters, doors
  + 7 more
Josh and his whole crew did a great job. They did beautiful work in the timeframe expected. The team is professional, personable and clean. We had changes and special requests along the way which they took in stride. It's great being able to communicate with the owner of any company via email, phone or text and get answers right away - Josh is wonderful at responding quickly and went above and beyond in helping us make cost-effective choices for the project. Even more, they worked around our attention seeking dog and treated her like part of the crew. I highly recommend Platinum for any remodel job.
Description of Work: Platinum remodeled our 1930's wood paneled basement into a bright beautiful space, removing all the old knotty pine, putting in drywall, lighting, an extended bathroom, fixtures and more. They also brokered the work to have an epoxy floor put in. Replaced old windows and ran new electrical. Installed new trim and doors, and completed all the interior painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

MARYA W.
10/2009
3.0
decks, handyman service, woodworking
  + 1 more
I contacted Platinum with a list of 8-9 handyman tasks and asked for an estimate. Chris came for a visual inspection and then provided an estimate per job. The estimated costs for most of the tasks was so high that I ended up choosing four tasks that had to be done. The prices for these four were in the ballpark. I asked that the work be done around September 15th so I could schedule my housepainter immediately after that. Chris agreed. It came close to 9/15 and I emailed to make sure that everything was as planned. Chris replied that they had moved it back to 9/22 (with no notice to me.) When I stated that the 22nd had to be a firm date, Chris agreed. Another gentleman came on 9/22 and did perform the three tasks requested: re-roofed my woodshed, replaced the decking on a small balcony, replaced about 8 feet of wooding roof facing, and determined the source of water damage and repaired one corner of an upper floor overhang. All of the tasks but the roof facing were completed in one day and the work appeared to be done satisfactorily. Chris sent me the bill for the tasks, including a $310 charge for the roof facing. I asked for their findings on the water damage source in the corner of the upper floor's overhang, per the bid. After asking twice, the response I received was, "It was a leak. And it was an old leak." That's all of the information I could get. As for the roof facing and the charge thereon, Chris did allow that they hadn't done anything with the roof facing because the wood didn't look like it needed replacing. Chris then sent me a revised invoice including a charge for $110 for the roof facing. Upon my inquiry as to why he would be charging me $110 to "look at a board", Chris replied that he had been "thinking of something else" and erased the charge.
Description of Work: Platinum ended up completing three tasks: --replacing the decking on a small (4 ft x 6ft) balcony --reroof a small woodshed --tear out and replace boards and insulation from one corner of the upper level overhang

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,373

Response from Platinum Remodeling & Handyman Services
I agree with this customer that things could have gone smoother. I had 2 projects going with the same last name and both lists of exterior repairs,w we were really busy and I had them mixed up in my head. Our schedule tends to be a moving target that time of year as the weather plays a big part on exterior projects and it seems everyone is getting weatherproofed and ready for winter. We try to be competitive with our pricing, but with our really talented and experienced employees, we usually fall in the middle bracket. I learned from this and it will not happen again, we now file customers "Last name, First initial". As the report stated I removed the charge for the work that wasn't completed as I promised I would and always do if we do less work than was originally estimated. Thanks for the feedback, just helps us grow and be better in the future.

THOMAS G.
09/2009
5.0
contractors, handyman service, remodeling, replacement windows, deck cleaning, woodworking, doors
  + 5 more
We have used Josh and his team for a variety of projects in our home and in clients homes (we are Realtor). They always do a fabulous job. They are great communicators, talented craftsmen and an extremely trustworthy group of people, which in today's world, is key to any successful business.
Description of Work: Josh and his excellent crew rebuilt our custom window frames on our home which had deteriorated over time. This involved replacing storms and rebuilding frames and sills when needed. They repaired some deck and trim boards on the home and removed and installed a main entrance door and side lights that included expert trim work on the interior and exterior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Molly G.
08/2009
3.0
handyman service
  + -1 more
Did not go with the because I had to ask for them to submit a bid and gave a deadline. It was fairly high but they have great ideas and seem to be for those who are looking high-end and have a lot of money to spend. Seemed like they would be very professional which was why it was disappointing that it took so long to get a bid.
Description of Work: Had Platinum come for an estimate and it took almost two weeks to get numbers from them and it was only after I set a deadline. Price came in pretty steep compared to others and it was disappointing because the whole bid visit was a good one and we were excited about the possibility of working with them.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Platinum Remodeling & Handyman Services
Sorry for the slow response in getting the estimate back over to you. I intended to get it back to you before I went out of town for a few days on a family vacation, but I got swamped and didn't get it out in time. Thanks for the feedback, it was very nice to meet you and hope your project goes well!

INEZ M.
07/2009
5.0
drywall, handyman service, plastering, remodeling, wallpaper removal, interior painters
  + 4 more
He did such a good job. You cannot see any line or marks on any of it. It looks like it is a solid piece of wall. He was extremely punctual.
Description of Work: He took off all of the loose paper on a wall (after a mirror had been removed by another company). He had to sand it by hand to get it as smooth as he could. He filled in any holes. He put a layer of undercoat on it. He put an undercoat sealer on, too.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer E.
07/2009
5.0
drywall, handyman service, plastering, plumbing, remodeling, house painters, interior painters
  + 5 more
I left a message and was called back the next day. We made an appointment for him to come out in a couple weeks to give me an estimate. In the meantime, though, the property management company had found someone to do all the necessary repairs. Chris was friendly and I'd consider using him in the future.
Description of Work: I needed general handyman services on my rental property. Fix wobbly faucet, install new door sweep, re-paint the front door, fix gashes in the walls, etc.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

810 Lilac Dr N Ste 100, Golden Valley, MN 55422

http://www.platinumremodeling.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
BC510232
Trade License Locale
Minnesota
Trade License Authority
Minnesota: Contractors
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Handyman Services,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Drywall,
Interior Painting,
Plumbing,
Electrical,
Doors,
Ceramic Tile,
Unfinished Carpentry,
Lighting

FAQ

Platinum Remodeling & Handyman Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 2:00 PM

Platinum Remodeling & Handyman Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Platinum Remodeling & Handyman Services offers free project estimates.
Yes, Platinum Remodeling & Handyman Services offers eco-friendly accreditations.
No, Platinum Remodeling & Handyman Services does not offer a senior discount.
No, Platinum Remodeling & Handyman Services does not offer emergency services.
Yes, Platinum Remodeling & Handyman Services offers warranties.
Platinum Remodeling & Handyman Services offers the following services: Residential & Commercial General Contracting, Remodeling, Design, Architecture, Handyman (find a full list of Handyman Services here: https://www.platinumremodeling.com/services ), Demolition, Framing, Finish Carpentry, Kitchen, Bathroom & Basement Remodeling, Whole Home Remodels, Additions, Custom Bars, Light Fixtures, Patching, Doors, Interior Painting, Ceramic Tile, Slate, Marble & Granite
Large Roofing Jobs, Hazardous Material - Including Mold & Asbestos, Linoleum tile installation, Full house gutter installations, Furniture repairs, Appliance repairs, Emergency services, Glass block installation, Carpet installations, Pest control/removal, Window washing, General cleaning services, Lawn maintenance or plant/tree removal

Contact information

810 Lilac Dr N Ste 100, Golden Valley, MN 55422

http://www.platinumremodeling.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 2:00 PM