Metro Garage Door Co

Garage Doors, Doors

About us

Metro Garage Door Co. has been providing affordable, same-day service to your community since 1978. We install and repair all styles and brands of garage doors and garage door openers, offering quality residential and commercial products and services at a competitive price. Call now to see why our customers rank Metro as the top garage door repair and installation company in the Greater Twin Cities Metro area. *Please call or email directly for immediate response. Please do not send a message through message center*

Business highlights

47 years of trusted experience

Services we offer

Residential & Commercial - Broken spring & cable replacement. Garage door & opener sales, repair, & maintenance. Garage door panel replacement. Commercial garage door installation, grilles & gates, rolling steel, fire door sales & installations, fire door drop tests.

Services we don't offer

Ask for details

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.71,486 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1251-1275 of 1486 reviews

joe W.
11/2015
1.0
garage doors
  + -1 more
unknown
Description of Work: On the second on a new garage door, we lost electrical power to the house. When I tried to open the door manually, it was extreamly hard to lift. I had to have help to get the door up. I would assume that the installer should have checked to see if the door was ballanced so that it would be capable of being opened manually. The company was called and a service tech came out (they are within two miles from our house) and ballanced the door for ease of opening the door manaully when electrical power is lost. The charge for the fifteen minutes of time was an excessive $75.00. This charge is unjustified because it should have been adjusted when installed one and one half years age. They calimed that it is not covered under warrany for improper installation. I will never deal with them nor reccommend them to other people. They have a very poor policy of standing by their products and services. |Joe Wagner |1027 Trenton Circle No. |Plymouth, MN. 55441
Rating CategoryRating out of 5

Response from Metro Garage Door Co
I called [Member name removed] to discuss his concerns about our service. He didn't understand how our warranty works. I explained it to him that the initial installation warranty had lapsed, but that he still had the manufacturer's warranty on the door. He was experiencing his springs losing some tension from the time of the initial installation. This is not uncommon as the springs adjust to the work they have to do in the first year. Usually if there is going to be a problem with the tension it will show up in the first 12 months and would be covered by our installation warranty. He detected this problem a year and 1/2 after the installation and as a result there was a charge for the spring adjustment. We stand by our warranty as stated on the reverse of the receipt we give the customer which states how this situation would be handled.Since we appreciate him being a good customer, and he now knows how the warranty works. I agreed to refund the payment he gave us to make the adjustment to his door. We agreed that this would address his issue and that he would continue to use Metro Garage Door for future garage door needs. Sincerely, Doug Robinson, President

Nancy W.
11/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William E.
10/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

DAVID & DENNIE S.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Came in a timely manner and completed work quickly. Learned tips to garage door maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peggy F.
09/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Pamela L.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced a garage door. They were professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SOLVEIG S.
09/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Paul G.
08/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn .
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed new garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Becky G.
07/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Nick S.
07/2015
4.0
garage doors
  + -1 more
.
Description of Work: I purchased a deal from this company for $111 for garage door tune-up, plus roller replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro
$111

Deborah R.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I wrote this review 2 years ago.
Rating CategoryRating out of 5

Sharon M.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced both springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia H.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced springs and cables for garage door...lubricated and adjusted rollers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

ELAINE R.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Did tuneup and in the process discovered frayed cables (which they then replaced), and discovered why the opener was not always working - bad circuit board. The guy that diagnosed the problem didn't have a circuit board with him but called in and located one in the warehouse, so another person came out a few hours later and installed it. I thought the service was great, but prices seemed a little high (but I didn't do any comparison shopping so I don't really know)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Thomas B.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Repair garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

J Shona K.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: They replaced the drive gear, garage door rollers, and adjusted everything. Our garage door opens / closes smoothly and quietly. Excellent coordination by the office staff (Tamika) and excellent work by the technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ronald T.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: pm'd the garage door and readjusted the limits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Marcy S.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: installed new garage door, went very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alan P.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Quoted, delivered, installed as expected!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

randy B.
06/2015
5.0
garage doors
  + -1 more
great
Description of Work: new garage door cables

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Becky K.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door. Easy process from bidding to scheduling to installing. All were very professional and friendly. Did a good job of explaining the product and warranties. I will definitely go back for additional services in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Chris L.
05/2015
5.0
garage doors
  + -1 more
Excellent job
Description of Work: Garage tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

gary H.
05/2015
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5

Glen C.
05/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

8175-A Lewis Road, Golden Valley, MN 55427

http://www.metrogaragedoor.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
505798
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
07/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Metro Garage Door Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 4:00 PM

Metro Garage Door Co accepts the following forms of payment: Check
No, Metro Garage Door Co does not offer free project estimates.
No, Metro Garage Door Co does not offer eco-friendly accreditations.
No, Metro Garage Door Co does not offer a senior discount.
No, Metro Garage Door Co does not offer emergency services.
Yes, Metro Garage Door Co offers warranties.
Metro Garage Door Co offers the following services: Residential & Commercial - Broken spring & cable replacement. Garage door & opener sales, repair, & maintenance. Garage door panel replacement. Commercial garage door installation, grilles & gates, rolling steel, fire door sales & installations, fire door drop tests.
Ask for details

Contact information

8175-A Lewis Road, Golden Valley, MN 55427

http://www.metrogaragedoor.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 4:00 PM