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EXCELSIOR APPLIANCE SALES & SERVICE INC

Appliance Repair, Appliance Sales and Installation, Drain Cleaning,

About us

6 EMPLOYEES. NO SUBS. CHARGES AN HOURLY RATE. TRAVEL CHARGES MAY APPLY. $59.95 SERVICE FEE APPLIES. MAY CONTACT THROUGH EMAIL. FORMERLY EXCELSIOR ELECTRIC.

Business highlights

76 years of trusted experience

Services we offer

MAJOR APPLIANCE REPAIR & REFRIGERATION.

Services we don't offer

ELECTRONICS, REPAIR WATER HEATERS, REPAIR WATER SOFTENERS, & SMALL APPLIANCES.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.994 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-94 of 94 reviews

Susan F.
04/2019
5.0
appliance repair
  + -1 more
They were great.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina V.
10/2016
5.0
appliance repair
  + -1 more
Very quick and professional!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KAREN L.
10/2016
5.0
appliance repair
  + -1 more
All went well as expected!
Description of Work: Dishwasher door spring replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DUANE & JEAN B.
07/2007
5.0
appliance repair
  + -1 more
Response time was good and service was completed to satisfaction. Service man was prompt and courteous.
Description of Work: Refrigerator fan replaced on older model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RON M.
06/2007
5.0
appliance repair
  + -1 more
They were very professional and dependable.
Description of Work: They repaired our dishwasher and our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MAGGIE C.
03/2007
5.0
appliance repair
  + -1 more
We brought in the over-the-range microwave (which saved money), and they fixed it in just a few days.
Description of Work: Fixed a turntable that wasn't working in a microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DEBRA R.
01/2007
5.0
appliance repair
  + -1 more
They arrived on time and were knowledgeable about an unusual brand of washer Fisher-Paykel.
Description of Work: The came and fixed our washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

WILLIAM E.
10/2006
5.0
appliance sales
  + -1 more
We had looked at a few appliance stores for purchase of all new kitchen appliances. We have used Excelsior Appliance in the past so after we looked around we went there. They matched most of the prices and were less expensive than Sears for installation. They called when the appliances came in, delivered them all and installed them on the day we requested. What more can you ask? We were very happy with their service and will use them again.
Description of Work: Purchased four appliances for our kitchen and had them installed. Purchased a convection wall oven, small dishwasher, over the counter microwave and eclectic stove top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

KATHY B.
09/2006
5.0
appliance sales
  + -1 more
Everyone was real nice and responsive to me questions.
Description of Work: I had decided to replace my Maytag Neptune washer with a new machine and was willing to look at the top loading machines. Joe showed me the available models. After sleeping on it, I called to place my order. Later I got a call that the machine I had chosen was no longer available. So I chose the replacement for that model, even though the price was $40 more what I had looked at and no rebate. The machine was installed on a Wednesday. There was a foam ring like piece that was on the floor near my new machine. I called Excelsior to question if that should have been installed somewhere and was told that it did not belong anywhere. Also a smell that I wondered about was explained to be a new product smell that would go away in about two weeks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$464

Debbie N.
12/2005
5.0
appliance repair
  + -1 more
They were great. Prompt, professional, and polite! I will keep this name and number.
Description of Work: Repaired my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ANNE R.
12/2005
5.0
appliance repair
  + -1 more
Larry and Ryan provided great service. They came out to our house quickly and were on time. It took a couple of visits to determine the problem. Ryan even took care of getting the part covered by the warranty. We would hire them again!
Description of Work: Repair of dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Heather K.
10/2005
5.0
appliance repair
  + -1 more
WE WERE HAVING TROUBLE WITH OUR GAS STOVE AND OVEN. THE STOVE JUST NEEDED THE BURNERS TO BE CLEANED BETTER, WHICH HE SHOWED ME WHAT TO LOOK FOR. THE OVEN NEEDED TO HAVE A PART REPLACED. HE DID NOT HAVE THE PART IN THE TRUCK BUT RETURNED QUICKLY AND GOT IT WORKING.
Description of Work: REPLACED A PART IN THE OVEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

WILLIAM E.
10/2005
5.0
appliance repair
  + -1 more
WE HAVE USED EXCELSIOR APPLIANCE ON MANY OCCASIONS. WE PURCHASED A WASHER and DRYER THROUGH THEM AND HAVE HAD A FEW APPLIANCES FIXED. THEY ARE ON TIME AND HAVE ALL OF THE PARTS WITH THEM. THEIR PRICES SEEM FAIR. OVERALL, WE ARE VERY HAPPY WITH THEIR SERVICE AND WILL SOON BE ORDERING A STOVETOP AND HOOD THROUGH THEM.
Description of Work: PUT IN A NEW ELEMENT IN OUR 1960'S HOTPOINT OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DENISE F.
08/2005
5.0
appliance repair
  + -1 more
THE REPAIR MAN ARRIVED EARLIER THAN EXPECTED, AND WAS VERY POLITE. HE WAS DONE IN LESS THAN AN HOUR.
Description of Work: OUR WASHING MACHINE WAS MAKING A LOUD NOISE AND WOULDN'T SPIN. I CALLED EXCELSIOR APPLIANCE AFTER SEEING THEIR RATINGS HERE. THEY WERE ABLE TO COME OUT EARLY THE NEXT DAY. THE REPAIR MAN WAS ABLE TO ASSESS THE PROBLEM QUICKLY. IT WAS A BROKEN COUPLER. HE HAD THE NEW PART WITH HIM AND WAS ABLE TO FIX IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.58

CAROLYN R.
02/2005
5.0
appliance repair
  + -1 more
LARRY, THE REPAIRMAN, WAS PROMPT, THOROUGH, NEAT, AND CORDIAL. HE WAS EASY TO HAVE IN THE HOME. THE PRICE INCLUDES: THE SERVICE CALL, THE NEW WASHER, DELIVERY, SETUP AND TAKE-AWAY OF THE OLD WASHER.
Description of Work: THE BASKET IN MY CLOTHES WASHER WOULD NOT SPIN, SO A SERVICEMAN CAME AND SAID THE PULLEY WAS BROKEN. HE CALLED FOR THE PULLEY AND THE NEXT DAY HE CALLED BACK TO SAY THAT THE PULLEY WAS A PERMANENT PART OF THE MOTOR, SO THE WHOLE MOTOR HAD TO BE REPLACED. HE ESTIMATED THAT THE REPLACEMENT AND INSTALLATION WOULD BE ABOUT $200. OR MORE. I DECIDED TO LOOK AT NEW WASHERS @ EXCELSIOR APPLIANCE. I FOUND A HIGHER GRADE OF KITCHENAID WASHER THAN THE 6 YR OLD AMANA THAT HAD THE PROBLEM. I PURCHASED THE KITCHENAID WASHER FROM EXCELSIOR APPLIANCE..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

JOSEPH C.
12/2004
5.0
appliance repair
  + -1 more
LARRY WAS ON TIME, PERFORMED WORK AS REQUESTED, COURTEOUS AND POLITE. SMART IN HIS WORK.
Description of Work: FIXED CLOTHES DRYER TIMER, HINGE AND CLOGGED WATER LINE ON FREEZER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

JOANELL Z.
12/2004
5.0
appliance repair
  + -1 more
THE EXCELSIOR APPLIANCE TECHNICIAN WAS VERY THOROUGH. HE CAME THE DAY AFTER I CALLED WHICH WAS VERY CONVENIENT FOR ME. HE TOOK THE CLOTHES WASHER APART, AND I WAS CONFIDENT IN HIS DIAGNOSIS OF THE PROBLEM. HE TOLD ME HOW MUCH IT WOULD COST TO REPAIR AND APPROXIMATELY HOW MUCH IT WOULD COST TO REPLACE THE WASHER WITH ONE HAVING SIMILAR FEATURES. I WAS VERY PLEASED WITH THE SERVICE PROVIDED.
Description of Work: BECAUSE OUR CLOTHES WASHER WOULDN'T SPIN OUT THE WATER, THE EXCELSIOR TECHNICIAN HYPOTHESIZED SEVERAL REASONS. HE ELIMINATED CAUSES RELATED TO THE COUPLER, THE CLUTCH AND THE TRANSMISSION. HE SAID THE PROBLEM WAS WITH THE BASKET DRIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JOHN M.
11/2004
5.0
appliance repair, appliance sales
  + 0 more
THE REPAIR PERSON WAS VERY PROMPT AND DETERMINED THE PROBLEM IN AN EFFICIENT MANNER. HE INDICATED THAT IT WOULD BE MORE THAN THE DRYER WAS WORTH TO FIX. WE ENDED UP BUYING A NEW WASHER/DRYER SET FROM THEM. THE PRICE WAS AS GOOD AS ANYWHERE IN THE AREA AND INCLUDED FREE DELIVERY AND SETUP. OUR SETUP WAS UNUSUAL DUE TO THE VENT PLACEMENT, BUT THEY CHEERFULLY DEALT WITH IT. OVERALL, I AM VERY HAPPY WITH THE SERVICE AND WILL CALL THEM FOR ALL APPLIANCE REPAIRS IN THE FUTURE.
Description of Work: I CALLED FOR REPAIR OF A 15-YEAR OLD DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

JOHN M.
06/2004
5.0
appliance repair
  + -1 more
THEY WERE VERY POLITE AND GOOD TO WORK WITH. SETTING UP A TIME WAS A BIT CONFUSING, BUT THAT COULD HAVE BEEN MY MISUNDERSTANDING.
Description of Work: THE OVEN WOULD NOT HEAT AND THEY DIAGNOSED A FAILED IGNITER. TWO TRIPS WERE REQUIRED THE SAME DAY, AS THEY DID NOT HAVE THE PART WITH THEM THE FIRST TRIP.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$153

TAMMIS M.
03/2004
5.0
appliance repair
  + -1 more
WE FOUND THEM ON ANGIE'S LIST. REPAIRED STOVE AND PREVIOUSLY A WASHER, FOR REASONABLE PRICE. STOVE IS OLD ENOUGH THAT REPAIRMAN COULD HAVE SAID HE COULDN'T OR WOULDN'T DO REPAIR WORK, YET HE DID AND IT'S IN GREAT SHAPE.
Description of Work: I HAVE AN OLD HOTPOINT ELECTRIC STOVE AND WE HAD PROBLEMS WITH OVEN HEATING COILS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA R.
02/2004
4.0
water softeners, appliance repair
  + 0 more
WE WERE DISAPPOINTED THAT IN ORDER TO GET OUR WATER SOFTENER FIXED WE WOULD HAVE TO BE CHARGED ANOTHER TRIP FEE OF $30+ AND HE CHARGES BY THE MINUTE, BUT DOES SEEM TO KNOW WHAT HE IS DOING.
Description of Work: THEY INSPECTED OUR DISHWASHER AND ACTUALLY FOUND THAT OUR WATER SOFTENER WAS NOT WORKING, BUT DID NOT HAVE THE PARTS TO FIX THE WATER SOFTENER SO NOW WE HAVE TO PAY ANOTHER TRIP FEE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JOHN W.
09/2003
5.0
appliance repair
  + -1 more
FOUR WEEKS LATER, WE APPEARED TO HAVE A LEAK SO WE CALLED A PROFESSIONAL. THEY IMMEDIATELY TOOK MY CALL, SET UP AN APPOINTMENT FOR THE NEXT DAY, CALLED AHEAD OF TIME TO HAVE US START THE WASHER (AWESOME) AND SAVE TIME, LEVELED THE WASHER, CORRECTED SOME LAZINESS ERRORS FROM MY REPAIR, AND FIXED THE DRYER VENTING HOSE WHILE HE WAS AT IT. MY WIFE WAS EXTREMELY HAPPY WITH THE GENTLEMAN'S SERVICE.
Description of Work: WASHER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ANN P.
10/2002
5.0
appliance repair
  + -1 more
THEY DID A GREAT JOB AND FOLLOWED UP QUICKLY WITH FURTHER INFORMATION ON OPTIONS AND COSTS.
Description of Work: TROUBLE-SHOOT DISHWASHER THAT WAS NOT WORKING, GIVE SERVICE AND REPLACEMENT OPTIONS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

LIBBY H.
09/2002
5.0
appliance repair
  + -1 more
I FORGET MY CLOTHS DRYER THERE. FAMILY BUSINESS.
Description of Work: HOT WATER HEATER DELIVERED AND INSTALLED, THE OLD ONE WAS REMOVED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

TAMMIS M.
04/2002
5.0
appliance repair
  + -1 more
HAVE BEEN CONSISTENTLY GOOD. FAMILY HAS USED FOR YEARS.
Description of Work: REPAIRED DRYER AND CLEANED DUCTS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

237 WATER ST, Excelsior, MN 55331


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Drain Cleaning,
Water Filtration and Softening,
Water Heaters

FAQ

EXCELSIOR APPLIANCE SALES & SERVICE INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 AM

EXCELSIOR APPLIANCE SALES & SERVICE INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, EXCELSIOR APPLIANCE SALES & SERVICE INC does not offer free project estimates.
No, EXCELSIOR APPLIANCE SALES & SERVICE INC does not offer eco-friendly accreditations.
No, EXCELSIOR APPLIANCE SALES & SERVICE INC does not offer a senior discount.
No, EXCELSIOR APPLIANCE SALES & SERVICE INC does not offer emergency services.
Yes, EXCELSIOR APPLIANCE SALES & SERVICE INC offers warranties.
EXCELSIOR APPLIANCE SALES & SERVICE INC offers the following services: MAJOR APPLIANCE REPAIR & REFRIGERATION.
ELECTRONICS, REPAIR WATER HEATERS, REPAIR WATER SOFTENERS, & SMALL APPLIANCES.

Contact information

237 WATER ST, Excelsior, MN 55331


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM