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Dick's Carpet Service LLC

Carpet Sales and Installation, Flooring Sales and Installation

About us

Contact us at 952-474-7654 for faster service to install a floor covering or request a carpet repair. Dick's Carpet Service LLC of Shorewood, MN offers carpet sales and installation services at competitive prices. We are proudly serving the General Metro area for 45 years now, giving us not only experience but expertise as well. Expect quality carpet sales, prompt installation service, and exceptional results for we believe you deserve nothing less. We guarantee our performance and your satisfaction. We are not satisfied unless you are. At Dick's Carpet Service LLC, our staffs are experienced, knowledgeable, and prepared to exceed your expectations. Come join the long line of our satisfied customers. Contact us at (888) 988-3359 in Excelsior, MN, to install a floor covering or request a carpet repair.

Business highlights

54 years of trusted experience

Services we offer

Floor covering sales, installation, carpet repair & re-stretching

Amenities



Accepted payment methods

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Reviews

4.9203 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 203 reviews

Lindsay L.
10/2011
5.0
carpet installation
  + -1 more
Did great work. Arrived on time. Did fuss a little about all the stairs to get to where the work was completed, but great work, and great results.
Description of Work: Repaired a 'wrinkle' in the carpet after stretching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Georgia B.
09/2011
5.0
carpet installation
  + -1 more
Originally had planned to buy from Home Depot but they wouldn't install over 9" basement tile because of asbestos issues and advised us to get it remediated (which would have cost about $3000). We did a lot of research and confirmed that the asbestos was not a problem unless you disturb it. Dick confirmed our findings and was willing to install over the tile. The carpet looks wonderful, the padding is 1/2" which gives it a soft, luxurious feel. We were very pleased with the quality of the product and with his work and we will be calling him for our next project.
Description of Work: Dick came and brought samples, did an estimate, and then returned with the carpet and installed in in three basement rooms and a stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Matt W.
09/2011
5.0
carpet installation, flooring contractor
  + 0 more
It was a great experience. I had never had any carpet purchases previously, so we decided to go Home Depot. They gave us an estimate, but it turns out they don't install over asbestos tiling that is on basement floors. It turned out to be a blessing in disguise. I found Dick's on Angieslist and he and his wife run a top notch business. She took down my information when I called and he called me back within the hour. He came later that afternoon to give us an estimate. The next day we went and chose out the carpet we liked at the distributor that Dick works with. They had it in stock so we had it installed the next week when Dick had an open time. He guarantees his work and will come out and do restretching if needed. Overall, Dick saved us $400 by going with him instead of Home Depot. I highly recommend his work and am grateful that I ended up finding him on here.
Description of Work: Dick installed the carpet for the stairs leading down to the basement, the basement floor and the bedroom in the basement. We had a somewhat large area (59 yards) that was installed. He showed up around 10am and installed the new carpet we had chosen from his distributor he uses (a huge selection to choose from). He is extremely knowledgable and did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

KAY R.
08/2011
5.0
carpet installation
  + -1 more
Very good experience. Quality work, very nice guy. "Old fashioned" customer service. I think he would be pretty ethical with his dealings. His wife takes his calls, no computer access, etc.
Description of Work: Our carpet was torn up by a puppy we were dog sitting. She found a small spot on a seam and ripped up a portion approximately 3" by 8". I called Dick's Carpet Service and talked to his wife who asked what needed to be done, etc. and said Dick could go it and that he would call back, but it would be in the evening. Dick called that night approximately 9:30 and said he could do the work the next day and that he had another job in the morning, but thought he could get to our house in the afternoon. He did say that he couldn't give a definite time since he had not seen the morning job, but he estimated it would only take the morning. I told him that if it couldn't be finished by 4pm, we would have to do it another time and he thanked me for being flexible. He also told me that he couldn't give a price until he saw it because he "didn't want to give me a price and then hit me with way more." Dick called about 1pm the next day and said he was on his way, but he was completely across town. He arrived 1 hr later, looked over the damage and gave me a price. He completed the work in 2 hours. I think it took a little longer than he anticipated because he said when he started to pull up the carpet, it had many more staples than should have been used. Since we didn't have any extra carpet, he took a piece out of one of the extra bedroom closests. The work was perfect. Neither my husband nor I could tell where he repaired the carpet. When I complimented him, he said "well, it never comes out as good as I think it should". He didn't suggest any solutions for what we should do with the place in the closet where we now have to find a remnant to cover the place the carpet was taken from, but then, I didn't ask either. Also, he picked up the carpet pieces for the garbage, but I had to vacuum the small stuff myself. Not a big thing, but I did wait for him to ask me for a vacuum so he could do it. It only took me 3 minutes, however. He is an older gentleman, so a very heavy job might be a big much or take longer. I don't know if he has any helpers. For us, he was perfect. I would definitely use him for repair. He said he does alot of it. Since it took a little longer than he thought, I asked if there was a little additional cost and he said no. I did offer to pay a bit more, but he again declined and accepted the agreed upon price. My husband asked about another repair, but Dick explained why we should just leave it. Didn't try to sell another repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

SHARON F.
07/2011
5.0
carpet installation
  + -1 more
Great service. Prompt in calling me back and heard rave reviews even from the carpet wholesaler about Dick. We had to postpone last minute and he was gracious in rescheduling.
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Katie S.
06/2011
5.0
carpet installation
  + -1 more
If you're looking for a carpet guy, look no further. When we called we spoke first to Dick's wife, who took a message for us, and then Dick returned our call within an hour. He had had a cancellation that day, so he came out an hour later and fixed everything within two hours. His pricing was more than reasonable ($125 for all the work), and his craftsmanship top notch. He clearly took pride in his work. We would recommend him to anyone, no question.
Description of Work: We needed some repair work done on the carpet edges in 4 doorways (where the carpet meets the tile). The carpet wasn't nailed down correctly, and it was fraying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

WENDY S.
06/2011
5.0
carpet installation
  + -1 more
He arrived right when he said he would and laid down an good quality carpet pad and then had to stretch our salvaged carpet. It was not an easy job, but he got it done on the day that he said he would and he did a nice job of cleaning up. He also installed a really nice divider between our family room and the tile floor in the bathroom. He said it looked nicer than the metal one that was there before, and it does. Dick is a prompt, professional, and overall great guy! We will definitely contact him again when we look for new flooring. I would HIGHLY recommend him!
Description of Work: We had water in our basement so had to remove the carpet and pad. The carpet was salvageable, but the pad was not. We had Dick come out and give us an estimate on installing new pad and replacing our carpet. He got back to me right away with a time to come out and give me a quote. His price was completely reasonable and he was able to install it very quickly, as we had family coming into town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

adeel A.
05/2011
5.0
carpet installation
  + -1 more
Dick put down a top notch pad, did a clean job and was very prompt. Will be my go to guy for future carpet needs.
Description of Work: Carpet pad had disintegrated after some water had leaked through the floor during a wet summer. I had Dick replace the pad and also apply a patch of carpet in the hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

LINDA H.
12/2010
5.0
carpet installation
  + -1 more
Dick was very responsive, and came out to give me an estimate. I told him I didn't want to move several large/heavy pieces of furniture, and asked what he could do to get rid of the ripples in my carpet. He was very knowledgeable and explained how he would restretch the carpet. After looking at the rooms and the amount of work to be done, he said the job was more than he wanted to take on since he works by himself. He suggested I contact someone who could send two people to do the work. I appreciated his honest assessment of the project, and would contact him if I need carpet work done in the future.
Description of Work: I contacted Dick for an estimate on a project to restretch the carpet in four rooms.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad F.
09/2010
5.0
carpet installation
  + -1 more
Dick was punctual, professional and did a great job for a fair price. Great guy and will use again for my upcoming projects. (new carpet in all 3 bedrooms)
Description of Work: This was a water damage job in my finished basement: he installed new carpet padding, brass threshold going into storage room, new tackboard, as well as re-stretched the existing carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Robin C.
08/2010
5.0
carpet installation
  + -1 more
I can not rave enough on how great I think he is. In both cases he has worked hard to find me ways to save ME money. His work is top notch and I would refer anyone I know to him.
Description of Work: I have used Dick twice now for carpet repairs. Once was for replacing a patch of carpet that had been dugg out from some cats and the other was to re-stretch carpet that had to be pulled back from a basement flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Eric S.
07/2010
5.0
carpet installation
  + -1 more
Dick was friendly and professional. He got the job done on time and the results look flawless. Thanks, Dick!
Description of Work: We had pulled up some of our basement carpet this summer after it partially flooded. Some of the padding was thrown out, but all of the carpet was saved. Dick was hired to replace the missing padding and reinstall the existing carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Keith R.
07/2010
5.0
carpet installation
  + -1 more
Dick did a great job! He was prompt in returning calls, showed up exactly when he said he would and did an excellent job on the repairs needed, all for a very fair price.
Description of Work: We had some carpet areas in our house that were rippling over time and we hired Dick's to restretch,repair these areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PAMELA K.
07/2010
5.0
carpet installation
  + -1 more
Excellent. Small job but would not hesitate using Dick again for any kind of repair or carpet installation!
Description of Work: Retaked bedroom doorway with trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nina M.
05/2010
5.0
carpet installation
  + -1 more
Dick is amazing. We called Monday and he came out the next day to give us an estimate. He was able to complete the work after he gave us the estimate. He was very professional and did a wonderful job. you can't tell that a new pad was placed, it blends seemlessly with the old one. Hopefully, this will get rid of the horrible smell of cat urine. If not, we will use him to replace the carpet. Plan on using him in August to restretch our carpet. Don't hesitate to hire him!
Description of Work: Lifted carpet where cat has urinated. Replaced pad underneath, replaced tacking. Gave estimate for restretching carpet after we have the trim painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TIM K.
05/2010
5.0
carpet installation
  + -1 more
Completely satisfied. Glad to have met Dick; a real craftsman.
Description of Work: Restretched wool carpet in 2 rooms. Corrected insuffecient initial install done by Macy's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

RYAN W.
03/2010
5.0
carpet installation
  + -1 more
He came on time, got the job done, did it well, and we didn?t have any trouble. It looks nice.
Description of Work: Dick’s Carpet Service did a small job for us recently where they lined the carpet up and tacked it down next to a tile floor that we just installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KEVIN M.
01/2010
5.0
carpet installation
  + -1 more
It went very well. The process took longer than we expected, but only because the carpet had to be made for the order. Dick was very flexible and a pleasure to work with. Very easy to work with.
Description of Work: Dick provided and installed a high quality pad and carpet (supplied by us directly) for 2 bedrooms in our home, matching existing carpeting in the hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas S.
12/2009
5.0
carpet installation
  + -1 more
Dick came out to give us an estimate a couple of days after we contacted him. What we especially liked was that he referred us to a carpet warehouse where we could examine a huge number of samples. This seemed much more satisfactory than have someone bring out a few samples. The carpet we chose had to be special ordered, and was delivered to the warehouse the next week. Once it arrived, we set up a day for Dick to install the carpet. On that day, Fooring Removal Inc. arrived early in the morning to remove the old carpet and move four heavy pieces of furniture for us. Once they were done, Dick arrived with the new carpet. He installed it (56 yds) by mid afternoon, at which time Fooring Removal Inc was back to move the four pieces of furniture back again. The enitre job went very smoothly, with beautiful results.
Description of Work: Dick installed new carpet in our living room. The old carpet was removed by Fooring Removal Inc. prior to Dick's arrival. These two companies work together on this kind of project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,440

NANCY P.
12/2009
4.0
carpet installation
  + -1 more
I shopped "Big Box" and Angie's list to compare carpet cost and installation services. I wanted to get carpet in well before Xmas and not spend a fortune if possible. Dick was one of the first people I spoke with and came out for an estimate within a couple of days. His prices were competitive, not significantly cheaper or more expensive. I went with him because of the good reports as well as his ability to schedule the work quickly. Also wanted to give a local, small firm some business. It was easy enough to get to his wholesaler and pick something out. The work finished today and I believe Dick does a very quality job (hard to tell with carpet fibers still everywhere :-). It took a long time to do however. One caveat, this job was unfortunately scheduled during our first winter storm, so everything was running behind. But I did not expect this size of a job to take from 10-6:30pm one day and 9-12:30 the next to complete. Dick had told me it would take a full day to do so I expected that, but not the additional time. He works alone (or at least did for this job) so it can only go so fast. Because of that, be prepared to help him carry in the bigger carpet rolls also. All in all I'm very glad it's done and I believe is quality work, but the time will be a factor if I need carpet again. I'm lucky that my work is pretty flexible, but I shouldn't have had to take additional time off. Pros: *Local *turnaround time to schedule *pricing is competitive *friendly guy, knows his stuff *quality work Cons: *Can be hard to get a hold of (if you call when he's on a job, his wife will answer, and you will wait until he gets home for the day to hear back. No other way to reach him.) *Time to install: I believe this took longer than it would have with other firms (especially because they could have had additional help). *Will not haul away old carpet. He does take the pad. *Punctuality/responsiveness - scheduling and having the estimate went very well, but he was somewhat hard to reach after that, and 2+ hrs late on day 1 (weather related); 30+mins late today. A cell phone might help him stay in closer touch with clients. *Takes checks only
Description of Work: Replaced carpet in 2 bedrooms, connecting hallway, and short stairway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Terri C.
10/2009
5.0
carpet installation
  + -1 more
He responded promptly to our request for an estimate. He came out to measure the rooms for us and gave us the contact information for a wholesale carpet dealer. The dealer was pleasant to work with and the prices competitive. A much more pleasant way to shop for carpet than at the home store. Dick placed the order for us so to ensure he ordered the correct amount. He acted as if our detailed pattern was no trickier to install than regular plush carpet. He installed the carpet when he said he would and in the time he said it would take. He was careful and meticulous. The finished product looked great, the seams are virutally invisible. He knows what he's doing.
Description of Work: We purchased carpet through his wholesale contact and he installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Ann C.
09/2009
5.0
carpet installation
  + -1 more
After shopping big box stores - I was very confused with different measuring, price, quality and why it would take months to order. Then I found Dick Miller! I want to carpet everything now! He came to measure and referred me to his wholesaler to pick out carpet. The whole seller talked me thru quality and price and I picked out the carpet. Dick picked it up (he pays for it to get his prices) and installed a few days later. He charges for installation, tear-out and carpet pad. In less than a week I had a new room!
Description of Work: Carpet removal and carpet and pad installation in my guestroom/den (26 sq yards).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Terri C.
09/2009
5.0
carpet installation
  + -1 more
He came out right on time for the appointment.He was very responsive to me throughout the project. He got all of the work done in a timely manner as planned. He was very courteous and cost efficient. I thought that their price was very reasonable. I would definitely call him back out in the future.
Description of Work: Dick's Carpet Service, LLC came out to install carpeting in the new addition to my home. They installed carpeting in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

VICTORIA L.
09/2009
5.0
carpet installation
  + -1 more
The carpets had to be torn apart, as we had some loose floorboards. So Dick?s Carpet Service came out and reinstalled new carpets. I recommended him to my mother. So, we told him what needed to be done with the carpets at her place. We gave him the room dimensions. We even got an estimate from him. It was in line with that of the other places, that we had earlier looked at. We knew the quality of his work, so we worked with him. He will be the first person we call, when we do any carpet work in the future.
Description of Work: My family and I used Dick’s Carpet Service. He came out and reinstalled new carpets. He reinstalled the carpets at my mother’s house too. He reinstalled new carpets in two bedrooms, a hallway, a dining room and three sets of stairs for her, this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Justin S.
09/2009
5.0
carpet installation, flooring contractor
  + 0 more
I called Dick requesting a bid for the job. He returned my phone call the same day. He came to measure and give us the bid the following day. With his service, you go to the wholesale car pet store (High Line) and pick out your carpet. Then he buys it at the whole sale price and you reimbursement him for the carpet with no mark up and pay for the labor and pad. (Out of 3 bids for the same job, his was the cheapest by $1000.) The selection at High Line was excellent. The employees there were extremely informative without being sale-sy. Once I ordered the carpet, I scheduled the the job with Dick. He came as scheduled and completed the job in one day with no surprises. I highly recommend this contractor.
Description of Work: Dick installed carpet in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

5455 Valleywood Cir, Excelsior, MN 55331

www.dickscarpetservicellc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

Dick's Carpet Service LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Dick's Carpet Service LLC accepts the following forms of payment: Check
No, Dick's Carpet Service LLC does not offer free project estimates.
Yes, Dick's Carpet Service LLC offers eco-friendly accreditations.
No, Dick's Carpet Service LLC does not offer a senior discount.
No, Dick's Carpet Service LLC does not offer emergency services.
No, Dick's Carpet Service LLC does not offer warranties.
Dick's Carpet Service LLC offers the following services: Floor covering sales, installation, carpet repair & re-stretching

Contact information

5455 Valleywood Cir, Excelsior, MN 55331

www.dickscarpetservicellc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM