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Dick's Carpet Service LLC

Carpet Sales and Installation, Flooring Sales and Installation

About us

Contact us at 952-474-7654 for faster service to install a floor covering or request a carpet repair. Dick's Carpet Service LLC of Shorewood, MN offers carpet sales and installation services at competitive prices. We are proudly serving the General Metro area for 45 years now, giving us not only experience but expertise as well. Expect quality carpet sales, prompt installation service, and exceptional results for we believe you deserve nothing less. We guarantee our performance and your satisfaction. We are not satisfied unless you are. At Dick's Carpet Service LLC, our staffs are experienced, knowledgeable, and prepared to exceed your expectations. Come join the long line of our satisfied customers. Contact us at (888) 988-3359 in Excelsior, MN, to install a floor covering or request a carpet repair.

Business highlights

54 years of trusted experience

Services we offer

Floor covering sales, installation, carpet repair & re-stretching

Amenities



Accepted payment methods

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Reviews

4.9203 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 203 reviews

Eugene E.
08/2019
5.0
carpet installation
  + -1 more
Everything went very well. He came out and gave an accurate estimate. He recommended stretching and not replacement. He answered all of our questions and explained what he was doing. He is a great person to work with, and we are very satisfied with the appearance after he completed the work.
Description of Work: Carpet stretch in in basement family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Carrie J.
05/2018
5.0
carpet installation
  + -1 more
Dick was very responsive and quick to get to our job. He was professional and flexible and the work looks great.
Description of Work: Carpet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzanne W.
04/2018
5.0
carpet installation
  + -1 more
Great. Dick called back within hours of my leaving a message. Came out right away for an estimate and when his schedule opened up was able to get in to do the work just a few days later. The quote was very reasonable. Job done well. We are happy customers.
Description of Work: Replace pad damaged with basement flooding and restretch/install carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cheryl V.
11/2017
1.0
carpet installation, flooring contractor
  + 0 more
No response to my request for an estimate, therefore no knowledge of their cost, installation, product. If I don't receive a response within a week, I would not hire a company. It shows what their response would be if there was any type of issue after hire. This probably was around a $3500 job, according to other estimates I received.
Description of Work: New carpet estimate for purchase, dispose/removal of existing and new installation.
Rating CategoryRating out of 5

Stephen R.
10/2017
5.0
carpet installation
  + -1 more
Dick was Great, his work was excellent!!!
Description of Work: Relaid carpet and replaced pad in 1600 foot lower leveel that was soaked in basement flooding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon O.
09/2017
4.0
carpet installation
  + -1 more
.Good experience. Economical and reliable.
Description of Work: Carpet Sales/Installation/Repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

WENDY D.
08/2017
1.0
carpet installation
  + -1 more
No one showed. its now 1:15......no call, no text, no email???? tried calling # of office, VM... tried calling again VM, tried texting (its a landline) sent email... nothing Not sure what happened but Dick's Carpet services staffs time must be more important than mine.... Id try someone else based on the fact that no one even bothered to cancel appointment, but I guess that's the contractor way and the modern selfish world we live in these days...... Maybe they are just ***** @ Dick's....... Before I hit send the send button someone called and said they could come out later as they were just busy. I said I was not interested and then the person went on to deny they talked to me earlier in the day....and they talked to me the night before... Very confusing to follow the logic and how being busy trumps the fact that we had an appointment. RUN FOR THE HILLS
Description of Work: Left a note via email on 8/4/17 to get a quote, no response... Called and left a VM on 8/10/17. Got a call the next day in the AM. Set up an appointment for the same day as the phone call for Noon on 8/11/17. the person on the other confirmed and apt and wanted to come out to take a look. Confirmed the apt for Noon on 8/11/17.....Left a VM on office #

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


MICHAEL W.
08/2017
5.0
carpet installation
  + -1 more
It's a pleasure to work with a competent and honest contractor like Dick. I'm thrilled with the work, our carpet looks brand new!
Description of Work: Our basement carpet had some rippling and bumps that had formed over time. Dick came to re-stretch the carpet and smooth everything out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JOEL R.
06/2017
5.0
carpet installation
  + -1 more
It went well. They had to come back for one thing though but it was good overall.
Description of Work: Installed carpeting on lower level of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOEL R.
06/2017
5.0
carpet installation
  + -1 more
It went well. They had to come back for one thing though but it was good overall.
Description of Work: Installed carpeting on lower level of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOEL R.
06/2017
5.0
carpet installation
  + -1 more
It went well. They had to come back for one thing though but it was good overall.
Description of Work: Installed carpeting on lower level of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam S.
05/2017
5.0
carpet installation
  + -1 more
Dick was great to work with and very personable right from the first phone call! After hearing his estimate I chose not to pursue other estimates because his pricing was very reasonable, which saved us so much time. We used a carpet distributor he referred us to and we are very happy with the carpet we chose. He did an awesome job and was very thorough! He takes great pride in the quality of work he provides and it shows! The carpet really transformed our basement into a usable space. If we have additional carpet needs in the future no doubt we will be using Dick's services again!
Description of Work: Carpeted over tile in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger P.
05/2017
5.0
carpet installation
  + -1 more
very well very professional attention to detail
Description of Work: stretching and repairing carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

KEVIN L.
02/2017
5.0
carpet installation
  + -1 more
I am in the trades myself and know a good tradesman when they are done with there work. He did all i asked for a price i was happy with. I had removed the old carpet. He showed me samples and supplied the carpet and installed it. High quality work as he has been doing it a long time. We worked out a schedule and he did the work when he said he would. I would have no issues recommending him or using him again.
Description of Work: Installed new carpet over existing carpet pad that was in decent shape. Did a living room, hallway, two bedrooms and a stairway and lower landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Peter H.
11/2016
5.0
carpet installation
  + -1 more
Great! Easy to work with, moderately priced, done on time. Very professional and detail oriented.
Description of Work: Re-carpet entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,227

Helen M.
09/2016
5.0
carpet installation
  + -1 more
Dick is unbelievable! He came out. Told us what it would cost for his labor to replace the old carpet. It was a very competitive bid. HOWEVER although the carpet was soiled after nearly 20 years but was very good quality he suggested we consider having it professionally cleaned before deciding to replace it. We called a cleaner he recommended, and he was able to make the old carpet look as good as new! Dick will stay at the top of my list for any future carpet needs.
Description of Work: We were considering replacing carpet on our stairway and hall.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela B.
09/2016
5.0
carpet installation
  + -1 more
Dick provided us with wonderful service. He is very conscientious about providing a quality service for his customers. Dick is also one of the hardest working contractors we have ever hired! We called him Monday morning. He came out Monday afternoon to bid the job. Dick was very candid that our carpet stretching wasn't a good idea, would be a waste of money. On Tuesday he came over with samples. Then he called his suppliers to find the carpet we wanted. Dick started the installation on Thursday, fitting us in before his vacation. We would absolutely use Dick's Carpet Service again!
Description of Work: We needed stretching of an existing carpet as well as new carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

carolyn L.
02/2016
5.0
carpet installation
  + -1 more
Dick's was very responsive - my message was returned the same day and an appointment was scheduled. I appreciated how quickly he was able to come to my condo to fix the carpet that needed to be "repaired". He was very professional and did a great job for a fair price. .
Description of Work: After a remodel I needed some carpet fixed where it joined new tile - while this was not a large job it was important to me that it get fixed correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Christena B.
11/2015
5.0
carpet installation
  + -1 more
I have used Dick once before on a smaller project and was pleased with his work. This was a larger project and more challenging due to an uneven floor in a very old house. He did a remarkable job leveling mad smoothing out bumps in the floor. The room looks wonderful and the carpeting feels great. Very nice attention to detail in all aspects of the process.
Description of Work: Provided advice and estimate for new carpeting in an old house with an uneven floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MARGARET I.
11/2015
5.0
carpet installation
  + -1 more
He did a wonderful job. He came out the next day after the initial appointment to repair the work. You can't even tell there was an issue in that area before, since he did such a good job. His cost was more than reasonable, and he even apologized for the price since the service provider that attempted to fix it before had done such an awful job. He was very neat and cleaned up well.
Description of Work: I had a remnant of original carpet, and he was able to repair an area of my carpet where it was coming apart. A prior provider had done a terrible job at trying to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cheryl G.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
He was fairly priced, came when he said he would, and was very professional. He cleaned up everything and efficiently installed the carpet.
Description of Work: Carpeted our staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Molly M.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
I found Dick's Carpet Service on Angie's List. He's a one-man shop who's been in the business for many years. After taking a look at the job, he sent us to a showroom in Golden Valley to choose our carpet--eliminating all the sales-pitch/middle-man nonsense--and we took some samples home. When we'd picked what we wanted, he ordered, delivered and installed it. Our basement has several pillars in it so he had a lot of odd cuts to do but they're all perfect. The best part is that a few years after the original install, we ripped out an adjacent bar area and wanted to add carpet in that area. He pulled our records, ordered more carpet and patched it up so well that I'd forgotten we even had it done. He also did the stairs and we're very happy with the whole process.
Description of Work: Dick installed new carpet in our basement. He works directly with a distributor so we went to the showroom to choose our carpet and he installed it flawlessly. We couldn't be happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Peggy E.
07/2015
1.0
carpet installation
  + -1 more
It was as I stated above. It didn't.
Description of Work: Nothing. I spoke to him over the phone. He was rude and brusque. Contrary to what he told me initially he said he did NOT install carpet in small rooms. He does ONLY re-stretching of previously installed carpet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Ramesh A.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
Dick was awesome, came on time and prepared. He did a flawless job all in just couple hours. I was worried about the seam in the carpet, but I am not sure how he did it, no one can tell the carpet is joined now.
Description of Work: Repaired the carpet that was water damage mitigation company took out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Matthew W.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
Called Dick at 8am... he had an opening for 12pm and fit me in right away. I had four paint spots on new carpet after our dog got a hold of some of our kid's paint for art projects. I had tried to repair the carpet myself and it looked terrible. Dick showed up on time, was exceeding polite and professional and did a fantastic job patching the four spots with remnant carpet I had saved from the original install. Would use Dick again and highly recommend.
Description of Work: Patched and repaired four paint spots on our new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

5455 Valleywood Cir, Excelsior, MN 55331

www.dickscarpetservicellc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

Dick's Carpet Service LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Dick's Carpet Service LLC accepts the following forms of payment: Check
No, Dick's Carpet Service LLC does not offer free project estimates.
Yes, Dick's Carpet Service LLC offers eco-friendly accreditations.
No, Dick's Carpet Service LLC does not offer a senior discount.
No, Dick's Carpet Service LLC does not offer emergency services.
No, Dick's Carpet Service LLC does not offer warranties.
Dick's Carpet Service LLC offers the following services: Floor covering sales, installation, carpet repair & re-stretching

Contact information

5455 Valleywood Cir, Excelsior, MN 55331

www.dickscarpetservicellc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM