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Dick's Carpet Service LLC

Carpet Sales and Installation, Flooring Sales and Installation

About us

Contact us at 952-474-7654 for faster service to install a floor covering or request a carpet repair. Dick's Carpet Service LLC of Shorewood, MN offers carpet sales and installation services at competitive prices. We are proudly serving the General Metro area for 45 years now, giving us not only experience but expertise as well. Expect quality carpet sales, prompt installation service, and exceptional results for we believe you deserve nothing less. We guarantee our performance and your satisfaction. We are not satisfied unless you are. At Dick's Carpet Service LLC, our staffs are experienced, knowledgeable, and prepared to exceed your expectations. Come join the long line of our satisfied customers. Contact us at (888) 988-3359 in Excelsior, MN, to install a floor covering or request a carpet repair.

Business highlights

54 years of trusted experience

Services we offer

Floor covering sales, installation, carpet repair & re-stretching

Amenities



Accepted payment methods

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Reviews

4.9203 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 203 reviews

Stephen R.
12/2014
5.0
carpet installation
  + -1 more
Dick is cordial, communicates well, does good work and his price is very fair. I would highly recommend Dick to family, friends and you!
Description of Work: Relaid, with new pad, carpet in family room, hall and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Jeff D.
07/2014
2.0
carpet installation
  + -1 more
I contacted Dick from the reviews on Angies List. Dick called me back and told me he could be out on Thursday. He called at 7:30pm saying he was not going to make it, but we could meet on Friday, which worked for me as well. He gave me a quote and showed me carpet samples. I relayed to him that we would be moving in the next month and needed service in the near future. He was about 3 weeks out on install and I asked him to put me on his schedule for the next opening. I decided to keep the appointment even though it would be pushing our time limit. I called a week before what I thought we were on the schedule. I was told that his schedule was all booked up now for another 3 weeks and there were not any openings. I asked him to put me on the schedule for the beginning of August and when I called to confirm and was not on the I was told "he does that." Now I have to start the process over, which is quit frustrating since we are selling the house for relocation. I am sure Dick would do a great job and the price was good, but this is just unacceptable. This is the reason for the bad review.
Description of Work: I received a quote for service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$2,000

Dan O.
07/2014
5.0
carpet installation
  + -1 more
Contacted via Angie's List e-mail feature. Dick was prompt in returning call and very accommodating in setting up an install date only a week out. Very personable and professional. Quick, clean, efficient and very knowledgeable/experienced. Would definitely hire again !
Description of Work: 12 x 4 section of carpet was water/wood stained from leak. Unable to remove stain. Needed replacement. Dick perfectly matched up an extra piece/remnant we had from original install and pieced it in so you can't even notice seam/difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Erich S.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
Dick is a one man show with assistance from his wife for scheduling. Discussed our need over the phone with Dick and his estimate was spot on to the job he completed. When Dick showed up he assessed the work and completed the job as estimated over the phone. Dick brought our carpet back to life. The price was fair and work completed was top notch. We love our carpets again. Dick has been in the business a long time and he knows his stuff. If you need someone to stretch or lay carpets, Dick should be your first call.
Description of Work: Had lower level family room carpet stretched to remove ripples and bulges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Subhash K.
06/2014
5.0
carpet installation
  + -1 more
Dick is really great he walked through the property did a detailed assessment and gave an honest opinion with a very decent quote.
Description of Work: Dick is really great he walked through the property did a detailed assessment and gave an honest opinion with a very decent quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Robert S.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
The carpet looks the same as the original installation...which is excellent. Dick is a carpet pro. I'd use him again.
Description of Work: Reinstalled carpet we had to lift and dry out after a water leak in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Keith K.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
We haven't replaced our carpet yet due to issues we need to address with the subfloor after pulling out the old carpet. Therefore, this review is only for the estimating process (not for any actual work performed). Dick returned my phone call promptly for an estimate. He was very flexible in selecting a date/time for the estimate. When he arrived, the quote process went very quickly. He measured the rooms and gave us a very clear installation cost. He then gave us a list of several wholesale carpet suppliers he works with. You can basically pick any carpet you want from the wholesalers and Dick takes care of the rest. Unfortunately, we have to repair some subfloors before moving forward so we haven't installed any carpet yet but Dick is on the top of the list for contractors. He was very friendly, his installation cost was fair, and he is the one that actually performs the work (i.e. he's doesn't have a stereo typical "used car saleman" type attitude). He seems like a very hard working down to earth type guy. I would highly recommend checking him out if looking at new carpet. It was a much better experience than going to the plethora of chain carpet stores in the area.
Description of Work: Dick came to our home, measured, and provided a quote for replacing carpet in 5 rooms, a hallway, and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Matt J.
04/2014
5.0
carpet installation, flooring contractor
  + 0 more
The carpets in my home are about 12 years old, but still in good share and I am hoping to get a few more years out of them. However, there were a few spots where some "bubbles" had formed and these bubbles needed to be fixed. I found found Dick's Carpet Service here on Angie's List and called Dick to provide me with a quote. Dick came to my home over the winter, assessed my problem and explained that he could do the work and that I caught the problem early enough to solve it before the carpet became damaged by the bubbles. Dick also explained that I would be better off waiting until Spring to get the carpet re-stretched as having a bit more humidity in the air would result in a better outcome. We scheduled the work for April 8, 2014. Dick arrived on time and set to work. I stayed at the house to help with moving furniture. Dick solved of the bubbles with his re-stretching techniques and he overcame any problems he came across. The whole project took about 3 hours and that included moving all of the furniture back into place. I am very happy with the outcome and will gladly call Dick again if I discover other carpet related issues in my home.
Description of Work: Re-stretch carpet in my living room, dining room and home office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Connie J.
02/2014
5.0
carpet installation
  + -1 more
He went out of his way to provide an accurate estimate, pick up the carpet and install the carpet with having to creatively piece it to fit the room. This is the second project Dick has done for me, and I will use him again in the future when the need arises.
Description of Work: Dick did an excellent job with the carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob S.
01/2014
5.0
carpet installation
  + -1 more
Very professional and customer friendly. Went above and beyond scope of work. Excellent job. Very knowledgeable. Would definitely recommend.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathleen D.
12/2013
5.0
carpet installation
  + -1 more
We were having our master bath remodeled, and when putting in the transition from the tile floor in the bathroom to the carpet in our walk-in closet the contractor accidentally cut the carpet back a little too far. He offered to replace the carpet, but we could not find anything we liked and quite frankly did not want to replace it until we replace the carpet in the bedroom. I called Dick based on reviews I read on similar work done. We are well out of his service area particularly for such a small job, but he had another job scheduled closer to us and agreed to fit us in if we were OK with paying his minimum fee, which at $125 seemed very reasonable. He came promptly and performed the repair (stretched the carpet) quickly and it looks great. We were thrilled that we didn't have to replace the carpet, and our bathroom contractor was thrilled that he only had to pay the $125 fee instead of whatever it would have cost to re-carpet the whole closet!
Description of Work: Dick repaired the carpet in our master walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MELINDA S.
12/2013
5.0
carpet installation
  + -1 more
Dick did a wonderful job. The carpet looks great and I could not be happier. It was a big job, so it was broken down into phases. Dick and his demolition team worked with our schedules. Everyone was very professional and took good care of our home. I would recommend Dick to Friends and Family. Actually, I was referred to Dick by my in-laws.
Description of Work: install new carpet for the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Linda W.
11/2013
5.0
carpet installation
  + -1 more
Patched and stretched large amusement room carpet.
Description of Work: I used Dick's Carpet Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Brenda G.
11/2013
5.0
carpet installation
  + -1 more
Dick was easy to work with and did a great job. We already had the carpet and pad - he just did the installation. It took a little longer than he expected, but it was no problem. I'd definitely use him again.
Description of Work: Installed carpet in livingroom, steps and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Peter B.
10/2013
4.0
carpet installation
  + -1 more
I hired them after finding them on Angie's List. Dick did cut the carpet a little smaller than needed, but I think that was unintentional. Everything worked out pretty well.
Description of Work: They installed nylon carpet throughout my entire home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Kenneth C.
10/2013
5.0
carpet installation
  + -1 more
Excellent job. Took his time to do it correctly.
Description of Work: ptched in carpet due to a remodeling project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret L.
07/2013
1.0
carpet installation, flooring contractor
  + 0 more
I am very disappointed in this company. I contacted Dick the last week of June to reinstall some carpet in a basement bedroom after a remodel. He came out and was very nice. He explained everything and gave me a quote. He stayed about an hour and even gave me one of his promotional pens and wrote the quote on the back of one of his shiny metallic cards. Originally, I wanted him to come the next week but he was too busy and then we were going to be out of town the following week so we scheduled for him to be here on July 15th. When he did not show up at my house by 9:00 am I called his house and was told that I was not scheduled for that day. His wife said she would call him to see what was going on and would call me back. She called him and he had no recollection of ever seeing me, giving me a quote or scheduling the service. Additionally he would not have a free schedule until August. So, here I am back on Angie's list looking for someone else to do the work. Very disappointed!
Description of Work: Did not show up to do the work.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$222

Steve P.
07/2013
5.0
carpet installation, flooring contractor
  + 0 more
Dick came out the same day we initially contacted him and gave us his estimate. He patiently explained the ins and outs of how we could go about this project. He directed us to a carpet distributor where we saved a considerable amount of money on the carpet purchase. He works slowly and carefully. We are extremely pleased with the end result and would recommend him highly.
Description of Work: Installed carpet on staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$177

Jim H.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
Dick Miller is an expert at carpet repair. I made the appointment he was on time, and very through in his work. He spent about an hour cutting out the stained carpet, and putting in the replacement. I would recommend him anytime.
Description of Work: Repaired a stain about 1 foot square.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marlene S.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
Great Dick did great job and saved me from buying a new pad for the whole basement
Description of Work: Dick patched together parts of new pieces of carpet pad with old pad and restretched my carpet in basement. My sump pump stopped working and water overflowed to parts of my basement carpet and pad underneath. Parts of pad had to be replaced and carpet restretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Jennifer E.
06/2013
5.0
carpet installation
  + -1 more
We had two bad seams where the bedrooms and hallway carpet come together on a one year old carpet installation. Dick was able to work on one of the seams and it is much better. We still have a slight seam, but nothing like it was. I think the only person that would notice it is me. I'm a bit OCD. The other seam he was unable to do anything with due to the fact the carpet in that room was laid in the wrong direction. Dick would not waste my money and attempt to repair something he knew, from years of experience, could not be fixed. Dick took a lot of time to explain to me why we had the seams and why he was able to repair one and not the other. I would highly recommend Dick's Carpet Repair.
Description of Work: Repair carpet seam on 1 year old carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christopher U.
05/2013
5.0
carpet installation
  + -1 more
His work is of an impressive quality. We are happy with the new look of our rooms. Thanks!
Description of Work: Dick's Carpet Service installed carpet into 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Katie M.
05/2013
5.0
carpet installation
  + -1 more
He called me back right away after I left a message. We scheduled an appointment. He gave me an estimate over the phone. He was here on the day, but a little late because our house is hard to find(not his fault in other words). He worked until the job was done, and had to do some clean up and staple removal that we couldn't get ourselves during tear out of the carpet. The installation of the carpet and pad on the stairs looks great. it is a vertical striped pattern, and the lines are perfectly straight and the carpet looks great. His manner was friendly, kind and courteous on the phone and in person. He did an awesome job.
Description of Work: He installed carpet on our stairway. He brought pad, we supplied the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$212

KATHRYN H.
05/2013
4.0
carpet installation
  + -1 more
He was a very nice guy. Replaced the carpet in my son's bedroom and it looks great.
Description of Work: Replaced carpet in one bedroom and a hallway

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Jessica D.
05/2013
5.0
carpet installation
  + -1 more
Dick was very helpful, knowledgeable and friendly. He was able to complete my job at a very reasonable price and was finished before I got home from work. I would definitely contact Dick for future carpet needs!
Description of Work: I had recently installed hard wood flooring and needed my carpet stretched and tacked down in the entryways to the bedrooms and closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

5455 Valleywood Cir, Excelsior, MN 55331

www.dickscarpetservicellc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

Dick's Carpet Service LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Dick's Carpet Service LLC accepts the following forms of payment: Check
No, Dick's Carpet Service LLC does not offer free project estimates.
Yes, Dick's Carpet Service LLC offers eco-friendly accreditations.
No, Dick's Carpet Service LLC does not offer a senior discount.
No, Dick's Carpet Service LLC does not offer emergency services.
No, Dick's Carpet Service LLC does not offer warranties.
Dick's Carpet Service LLC offers the following services: Floor covering sales, installation, carpet repair & re-stretching

Contact information

5455 Valleywood Cir, Excelsior, MN 55331

www.dickscarpetservicellc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM