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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Furniture Refinishing and Repair,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phone numbers - (800) 400-9404, 800-783-3637.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.292 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
15%
3
11%
2
8%
1
5%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
4.2
responsiveness
4.4
punctuality
4.5
Showing 51-75 of 92 reviews

EVE F.
09/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen K.
05/2017
3.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$230

Shivali M.
01/2017
5.0
carpet cleaners
  + -1 more
Done very well & quickly
Description of Work: Cleaning of carpet & stain removal of entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Brian S.
12/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$183.44

Stephen M.
11/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Scott P.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

tim K.
10/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Michael T.
10/2016
5.0
carpet cleaners
  + -1 more
Excellent, they are the best!!!
Description of Work: Cleaned carpet and rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ja B.
09/2016
1.0
carpet cleaners
  + -1 more
Badly
Description of Work: They gave me a noon-4 pm window for this appt. I received a call at 6:05 pm they were at the home. I got there at 643pm. They were already gone. Living room and 2bedrooms that were empty cleaned. Not. They looked the same. Called and was told they guarantee their work they came back out 2days later to reclean. I was given a window of noon-4 pm. Got a call at 11:55am advising my window of cleaning was backed up n they would be there later that day. Waited Ran errand upon return they had been there, reclleaned n left( yes someone did let them in). Still no difference in appearance of carpet except now there was evidence of water on the floor I called and left this info to be given to supr that i was hiring Zerores to come clean the carpets which I did do. Zerores came out, the tech looked at carpet n said he could clean it. He did a patch clean and it was amazing how clean it was. Pics available. Stanley Steamer says they guarantee their work but to date I have not heard from anyone. I want my money back from SS as they did not clean carpets,

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
2.0
punctuality
1.0

$181

Robert R.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Travis H.
06/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$150

Jan D.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Date of service was 06-01-2015. Cost of service was $100.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

James C.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: THey are very professional. IT was great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen F.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were professional on time and were careful not to shampoo one rug that was not colorfast! They did deep vacuumed it for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Luella O.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lynne H.
06/2015
4.0
carpet cleaners, furniture repair
  + 0 more
unknown
Description of Work: They cleaned carpeting in living room, dining room, a flight of stairs and 12 ft of hallway. Th;ey did a good job on cleaning up spots. But the darker dirtier areas, which had looked clean immediately after cleaning are already looking darker again. They sprayed a protective coating on it after the cleaning.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

PAT L.
07/2006
5.0
carpet cleaners
  + -1 more
On time, special care to areas soiled by cat. Excellent job of eliminating odors and stains.
Description of Work: Steam cleaned large living room, TV room and staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

LIISA K.
05/2006
5.0
carpet cleaners
  + -1 more
Easy to schedule and the two cleaners were on time and very thorough. They made note of all stains to treat prior to cleaning. Very happy with overall experience, will use them again.
Description of Work: Steem cleaned 4 rooms and a hallway and staircase. Two rooms were given a protective coating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

STEPHANIE AND MAT C.
10/2005
5.0
carpet cleaners
  + -1 more
THEY GUYS WERE PROMPT AND POLITE. THEY GOT SOME VERY UGLY STAINS OUT OF OUR LIGHT GRAY CARPET, WHICH GOT OUR TOWNHOME READY TO SELL. BEFORE THAT, WE WERE CONSIDERING REPLACING SOME OF THE CARPET SO WE'D BE ABLE TO SELL FASTER. THEY WERE A LITTLE HIGH PRESSURE ON RECOMMENDING A STAINGUARD, WHICH WE DIDN'T DO.
Description of Work: CLEANED LIVING ROOM, DINING ROOM, AND STAIRWAY CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

09/2005
2.0
carpet cleaners
  + -1 more
I HAVE ALWAYS DONE MY OWN CARPET CLEANING AND THIS WAS A FIRST TIME FOR ME. THE CARPET WAS CLEAN, BUT STIFF, AS IF ALL THE SHAMPOO WASN'T RINSED OUT, WASN'T TOLD ABOUT THE LENGTHY DRYING TIME.
Description of Work: CLEANED CARPETING IN LIVING ROOM AND LARGE ENTRY WAY. MOVED FURNITURE AND COVERED FEET ON HEAVY PIECES TO PREVENT WATER DAMAGE.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Zennie C.
07/2005
4.0
carpet cleaners
  + -1 more
THEY ARE A BIT EXPENSIVE, BUT THEY DO GOOD WORK.
Description of Work: CLEANED ENTIRE HOUSE ROOMS AND STAIRS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$289

JOHN & MELANIE W.
05/2005
2.0
carpet cleaners
  + -1 more
THEY WERE SUPPOSED TO SHOW UP BETWEEN 1-3 PM, DID NOT ARRIVE OR CALL DURING THAT TIME. I CALLED AND THEY TOLD ME A TRUCK BROKE DOWN AND THEY WOULD CHECK ON IT. SHE CALLED BACK SAYING THEY WERE FINISHING ANOTHER JOB AND WOULD BE ON THE WAY SHORTLY. THEY ARRIVED ABOUT 3:20. THEY WERE LATE AND I WAS KEPT WAITING FOR THEM. THEY NEEDED A PLIERS TO HOOK UP THE WATER SOURCE AND DID NOT EVEN HAVE THE CORRECT TOOLS WITH THEM, THEY HAD TO BORROW ONE FROM US. WE MARKED SOME SPOTS WITH TAPE THAT WE WANTED PRE-TREATED AND I DO NOT THINK THEY PAID ANY ATTENTION TO THEM. HE JUST PICKED THEM UP BEFORE THEY EVEN STARTED CLEANING. THE CARPETS LOOK HORRIBLE LIKE THEY DID NOT EVEN STEAM CLEAN THEM, LET ALONE PRE-TREAT THEM FOR STAINS LIKE WE ASKED. WE COULD HAVE DONE A BETTER JOB WITH OUR STORE BOUGHT STEAM CLEANER. WE ARE VERY UNSATISFIED AND WILL NEVER RECOMMEND THIS COMPANY TO ANYONE.
Description of Work: CLEANED A 2ND FLOOR CONDO WITH FOUR ROOMS (DINING, LIVING AND 2 BEDROOMS AND A HALL).

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$138.39

SALLY T.
02/2005
3.0
carpet cleaners
  + -1 more
ALL WORK WAS PERFORMED AS INSTRUCTED. WORKERS WERE PUNCTUAL AND COMPLETED TASK WITHIN REASONABLE TIME FRAME. THE MAIN CRITICISMS CONCERN THE COMPANY'S PROFESSIONALISM AS FOLLOWS: 1. CLEANING MACHINE SEEMED TO CUT OUT FREQUENTLY. REP SAID IT WAS DUE TO FAULTY WIRING. EQUIPMENT MAY NOT BE WELL MAINTAINED? 2. THE REPRESENTATIVE TRIED TO SELL ME ADDITIONAL SERVICES (E.G., UPHOLSTERY CLEANING, CARPET PROTECTION) AND SEEMED TO DO SO IN AN UNDERHANDED WAY. ''IF YOU CALL THE SHOP, THEY'LL CHARGE YOU X. BUT I'LL GIVE IT GO YOU FOR Y.'' IT MADE THE TRANSACTION SEEM A LITTLE SHADY TO ME, AND THE COMPANY LESS THAN HONEST AND PROFESSIONAL.
Description of Work: STANLEY STEEMER'S TWO REPRESENTATIVES CLEANED 10 CARPETED AREAS OF MY HOME. THEY ALSO APPLIED CARPET PROTECTOR IN FOUR AREAS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

PRISCILLA L S.
08/2004
4.0
carpet cleaners
  + -1 more
THEY TRIED TO SELL ME DEODORIZER AND A TEFLON COATING WHICH WOULD'VE BROUGHT THE PRICE TO $120. THE CREW ARRIVED ON TIME AND WERE VERY POLITE. THE CARPET HAD GREASE OR OIL STAINS ALL OVER. THEY REALLY DID A GOOD JOB IN REMOVING SPOTS. ONE SPOT REMAINED AND THEY WERE VERY PROMPT IN RETURNING TO RE-CLEAN IT. MY DISAPPOINTMENT WAS IN PRICING. SINCE THEY CHARGE BY THE ROOM. MY KITCHEN (84 SQ FT) AS ONE ROOM AND MY HALL (18 SQ FT) AS ANOTHER ROOM. I THINK YOU'D GET A BETTER PRICE BY HAVING LARGE ROOMS CLEANED.
Description of Work: CLEANED KITCHEN AND HALL CARPETING.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.5

TROY Z.
01/2004
4.0
carpet cleaners
  + -1 more
WORK CREW WAS HERE FOR ABOUT ONE HOUR FOR AROUND 2000 SQ FT OF CARPET. STAIRS, HALL and SOME AREAS STILL STAINED and GRAY, 2 WEEKS AGO! POOR JOB - NOT HAPPY. DID NOT RETURN CALL.
Description of Work: HIGH TRAFFIC AREA CARPET CLEANING. HALLWAY, LIVING ROOM, DINING, STAIRS, MASTER BEDROOM & 4 BEDROOMS.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Contact information

15900 W 79th St, Eden Prairie, MN 55344

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Furniture Refinishing and Repair,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.2 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Contact information

15900 W 79th St, Eden Prairie, MN 55344

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 3:00 PM