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Insight Pest Solutions

Pest Control, Home and Garage Organization

About us

We service the twin cities and surrounding areas. We would love to take care of your pests. We will find a customized pest solution for your home that is safe, simple, and smart. We offer a smile guarantee, retreatment guarantee, and moneyback guarantee. We hope to hear from you and take care of any pest issues you have.

Business highlights

14 years of trusted experience

Services we offer

General pest control, rodent exclusion, wasp and hornet control, mosquito reduction

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 115 reviews

Kim K.
07/2017
5.0
pest control
  + -1 more
Katie Johansen was the technician did a great job on explaining her work, very kind and through. Hopefully we get her again in the next treatments, she represents the company very well and highly recommend her.
Description of Work: Exterior spot treatment, baiting for ants and de-webbing for wasp control. Exterior liquid application and perimeter granules.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Insight Pest Solutions
Thank you so much for your review, and the A rating! We truly appreciate the positive feedback. We are happy to hear that your service went well and that Katie personified our standard of excellence. If you continue to have pest activity or have any questions or concerns, please don't hesitate to call us! We are always happy to come out for a free re-treatment. Thank you for choosing Insight!

Antonio S.
07/2017
5.0
pest control
  + -1 more
It went great Joshua was really perfesional
Description of Work: Mosquito control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Insight Pest Solutions
Thank you for your review! We are happy to hear that you were pleased with the service provided by Joshua. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Thank you for choosing Insight.

Beverly S.
06/2017
5.0
pest control
  + -1 more
I was really pleased with the work that was done. Katie was right on time. She was very professional yet very personable and friendly. She spent well over 2 hours. She thoroughly explained what she was doing. I would recommend Katie to anyone, in fact I already have.
Description of Work: Get rid of ants, wasps and other pests around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thanks a lot for the A rating! We are happy to hear that you were pleased with the prompt, friendly and professional service provided by Katie. We will be sure to pass along your compliments. We greatly appreciate your recommendations. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Welcome to the Insight family, and have a great weekend! Thank you for choosing Insight!

Jen M.
06/2017
5.0
pest control
  + -1 more
Everything went great!! I was using a competitor, but Insight beat the current providers contract price and will treat for wasps with an enhanced approach. Up front, I was looking for the cost savings, and after a year, I will also be able to compare Insight to my previous provider. The Insight Rep applying the treatment was timely and professional. He was thorough in his explanations and service.
Description of Work: I hired Insight Pest Solutions for general pest control of common bugs/rodents in the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Welcome to the Insight family! We are very happy to have you as a customer! We appreciate your review, and are glad to hear that you found the technician to be professional, punctual, and informative. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Thank you for allowing us to protect your home, health and environment.

David S.
06/2017
5.0
pest control
  + -1 more
Fantastic! My applicator, Nick Weidman did a thorough analysis and then went to work on our home. From top to bottom Nick took care of our spider and ant problem. He swept the house, applied both granual and spray products while continuing to stay in touch to insure all problems were taken care of. Job well done.
Description of Work: Exterior spider/ant extermination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to let us know of your experiences with our company, and for giving us an A rating! We are glad to hear that our technicians are providing consistently thorough, professional and customer driven services. It's what we strive for with every customer, every time. Thank you for being a valued member of the Insight family, and have a great day!

Henry L.
05/2017
5.0
pest control
  + -1 more
Ryan Pflugshaupt was my technician. He did an excellent job communicating the treatments for our property and following through.
Description of Work: We needed treatment for ant, wasp, and vole control.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for writing this awesome review! We truly appreciate the positive feedback. We are happy to hear that your service went well and that Ryan embodied our standard of excellence. If you continue to have pest activity or have any questions or concerns, please don't hesitate to call us! We are always happy to come out for a free re-treatment. Thank you for choosing Insight!

Kim F.
05/2017
5.0
pest control
  + -1 more
He did a great job. Not only did he fill the hole and spray around it, but he also noticed some other holes that mice could get into and he filled those, too. He also noticed that I had a large ant hill and he sprayed for that also. What I liked the most was that he said he would be checking all those holes next time he came out and that he would be on the look out for any more holes.
Description of Work: I needed to have the siding on one side of my house sprayed for carpenter bees/insects. A woodpecker was putting a hole in the wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for reviewing our services. We appreciate the A rating. We are glad to hear that you were pleased with the service your technician provided and that he was very attentive to your pest control needs. We strive to provide excellent customer service to every customer, every time. We are honored to be able to protect your home, health, and environment.If you continue to have pest activity or have any questions or concerns, please don't hesitate to call us! Thank you for being a member of the Insight family.

Melissa H.
04/2017
4.0
pest control
  + -1 more
Service completed without a hitch. First of 4 scheduled visits completed.
Description of Work: Door to door sales came to my home to sell pest control services. Insight program details easy to understand, appreciate free return home visits between scheduled services. Our technician who came out to do pest control, Aketo Granberry, was professional, kind and knowledgeable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from Insight Pest Solutions
Thank you for taking the time to apprise us of how your initial service went. We truly appreciate it, and are glad to hear that our technician provided a thorough, professional and customer driven service. It's what we strive for with every customer, every time. Thank you for choosing Insight and have a great day!

Darlis B.
04/2017
3.0
pest control
  + -1 more
The first treatment the guy was very good. The second and third times we were not at home and door tag was left at the door. We didn't even know that they had been there until after my credit card was charged. We still had bugs and they were difficult to get a hold of when we needed verification as to whether they had been to our home or not.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$500

Response from Insight Pest Solutions
Thank you for taking the time to let us know how your service has gone. We appreciate knowing what is going well, what needs improvement, and any questions or concerns you might have. We are saddened to hear that you are not pleased with the service provided by Insight Pest Solutions. It seems as if the terms of service were not properly explained to you, we do apologize for this. When you sign up for service with Insight you agree that we may service your home without you being there and also authorize us to automatically charge your card, however, we do send email and call notifications of upcoming service. We ask that if you are needing interior service you call and schedule interior service in addition to exterior at a time that is convenient for you. Also, we are always willing to come back out and treat at no cost to you between quarterly services. We apologize if this was not explained to you. We would love the chance to make this right. Someone will be in contact with you in shortly.

MARTHA C.
02/2017
5.0
pest control
  + -1 more
Very professional. Explained outside work. Inside left baits for ants and investigated mousetraps in garage and utility room. Put fresh bait in mousetraps and disposed of dead mouse in corner of utility room. Technician was very friendly, answered questions, volunteered information.
Description of Work: Seasonal renewal of outside pest barriers and investigation of outside of house. Consultation re ants seen in house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to review our service, and for giving us an A rating. We appreciate knowing how the service is going for our customers, and are glad to hear that we are living up to your expectations and our standards. We are always happy to treat the inside of your home on a quarterly service or come out for a free re-treatment, just give us a call. Thank you for being a member of the Insight family!

Christina B.
02/2017
5.0
pest control
  + -1 more
He was professional, explained exactly what he was doing and asked me questions. He did a great job! All of their technicians have been very professional, courteous and easy to talk with. One of the most professional home service pest control companies we have ever worked with. Highly recommended.
Description of Work: A technician named Greg Steenburgh stopped by and did the quarterly check for rodents and pests and refilled the bait containers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your feedback. We strive to provide our customers with the highest level of service possible, so please do not hesitate to give us a call if there is anything else we can do for you. We truly value you as a customer. Please feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Thank you again for your feedback and allowing us to resolve your concerns, we hope you have a wonderful day.

Jim M.
02/2017
5.0
pest control
  + -1 more
Insight Pest Control has been the best pest control service we have received for both mice and bugs. Our most recent visit by Halley Gruber was a great experience. She was friendly, informative and responsive. She explained what she was doing and how it would help and offered to go above and beyond if we needed.
Description of Work: Winter pest control for Mice and box elder bugs and other bugs in warmer seasons.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Excellent! Thank you for the A rating! Halley is one of our best technicians, glad to know she's doing such an amazing job. We have let his supervisor know of this amazing comment. If you need anything such as a free re-treatment, between quarterly services, please give us a call at 888.234.2847.

Bill D.
02/2017
5.0
pest control
  + -1 more
Fine. Technician was courteous, asked if any problems, and addressed concerns.
Description of Work: Pest and insect deterrent/treatment. Seems to have worked well based on previous treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Excellent! Thank you for the A rating! We're glad that your technician went about and beyond. If you need anything such as a free re-treatment, between quarterly services, please give us a call at 888.234.2847.

LaQuishia F.
02/2017
5.0
pest control
  + -1 more
Our inspector Tommy did a great job. He addressed all of my concerns and he was very empathetic as well. Although he inspected the outside of our home, he made sure to walk us around so that we would know exactly how to explain what needed to be done to fix the problem.
Description of Work: We needed a pest inspection for possible rat/mouse citing in our home. Needed to make sure there were no more as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Hi [Member Name Removed]! We are pleased to hear how well your visit went and that Tommy was awesome as well. The compliment is duly noted and has been forwarded to his supervisor. Our technicians play a key role in the overall experience of the services so it's great to know he left such an impression. Another great thing about Insight is that we provide free re-treatments between quarterly visits for covered pests. For example, if you were seeing ants in your home, or on the exterior (patio, deck, foundation, etc.), just give us a call at 888.234.2847 and we can come out to take care of them.

Lois H.
01/2017
5.0
pest control
  + -1 more
Excellent. I've been very pleased with each technician, their knowledge, but even more important, their willingness to answer every possible question as well as explain as much as I am interested in hearing. Other contract services seem to want to get in and get out as quick as possible. Insight seems to take as much time as is needed to do a GOOD and COMPLETE job. Today's person, James Nelson, was absolutely top notch. I had been completely happy with the first two services, and then this guy took it even a notch better. Amazing!
Description of Work: I purchased a quarterly pest treatment program from Insight Pest Solutions. I have had three treatments so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Wow! We truly appreciate your feedback. We are happy to hear that you're happy with your services with us. We will inform our management team on your positive review. We value you as a customer. It's also wonderful news that we've delivered great services on multiple occasions. We strive to provide our customers with the highest level of service possible, so please do not hesitate to ask if there is anything else we can do for you. Thank you again for your feedback! Have a wonderful day.

Darlene D.
01/2017
5.0
pest control
  + -1 more
The licensed applicator, Nyoka Peniata, was extremely pleasant. I had not made an appointment for interior applications but I was home and she was anxious to provide full service. She explained what she did both inside and out. I must say I've had applicators from other companies and this one but none compared the friendly, professional attitude of Nyoka.
Description of Work: Contractual preventative pest control application for normal house and yard care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Hi [Member Name Removed], Thank you for your feedback! We are happy to hear that you are pleased with your service provided by one of our amazing technicians Nyoka . We will inform our management team on your feedback. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Hope you have a great day!

Jeannine B.
01/2017
5.0
pest control
  + -1 more
Every tech who has come out has been very professional, friendly, courteous and explain very well what they did. Todays tech was very efficient and offered advice for follow up. Very pleased with results we have had.
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Insight Pest Solutions
Wow! We truly appreciate your feedback. We are happy to hear that you're happy with your services with us. We will inform our management team on your positive review. We value you as a customer. We strive to provide our customers with the highest level of service possible, so please do not hesitate to ask if there is anything else we can do for you. Thank you again for your feedback! Have a wonderful day.

Roger N.
01/2017
5.0
pest control
  + -1 more
The Tech was very helpful in answering all of my questions. The tech offer some advice for further treatment. I felt the tech serviced my home well. I was very pleased with my tech.
Description of Work: The outside of the house was treated with winter pest solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Hello Mr. [Member Name Removed], we are very flattered by your kind review! We appreciate the time you took to let us know how well we are doing. We will let our service managers know the technicians are doing such an amazing job. Hope you are having a great day and we look forward to seeing you on your next quarterly.

Vanessa S.
11/2016
5.0
pest control
  + -1 more
Halley G. was very efficient today. She identified problem areas outside the house, provided traps and instruction for mouse problem and the service she provided was friendly and knowledgeable.
Description of Work: Regular quarterly service. additional pest (rodent) traps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Great news!! We are very pleased to know Halley was very efficient and knowledgeable. We have notified her supervisor of this wonderful compliment. If they are any concerns, between your quarterly services, don't hesitate to call us at 888.234.2847 for free retreatments. Happy Holidays!!

Liz R.
11/2016
5.0
pest control
  + -1 more
Darren Turner was our technician and has done an excellent job. He is professional and does an exceptional job.
Description of Work: We had our house sprayed for mosquitos throughout the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Insight Pest Solutions
Nice! Thank you for the great rating. It is always good to hear that we are doing great and that Darren did a fantastic job. Feel free to contact us at 888.234.2847 if there are any pest concerns, we can schedule a free retreatment in between quarterly services. Happy Holidays from the Insight family!

Steven P.
10/2016
5.0
pest control
  + -1 more
Went well. Technician did the treatment and then made a couple of good recommendations.
Description of Work: Quarterly treatment of exterior of house to treat for insects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from Insight Pest Solutions
Thank you for your feedback! We value our customers and we're happy to hear that you have had a good experience with your technician. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Cheri Y.
10/2016
5.0
pest control
  + -1 more
Darian T. Was very professional, knowledgable, and courteous. I would be proud to Darian on my team. Thank you!
Description of Work: We contacted Insights to proactively combat mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Wow! Thank you so much for writing this awesome review! It is always a great day when we get feedback from our customers. We are very honored to be able to protect your home, health, and environment. We are excited to have you as our customer! We are looking forward to seeing you our your next quarterly. Thank you again for your service and your feedback.

Robert A.
10/2016
5.0
pest control
  + -1 more
Very knowledgeable tech with good personality. Got the job done and answered my questions to my satisfaction. My tech " Nikki " is very professional. Thank you, Insight.
Description of Work: Removed moles and voles from front and back yard and checked for the control of insects on and around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Insight Pest Solutions
Thank you so much for your feedback! We are happy to hear that you had a great experience with your technician. You are not alone in your experience with Nikki and we certainly value her here at Insight. Again, we appreciate your feedback and look forward to servicing your home and keeping it pest free!

Judy B.
10/2016
5.0
pest control
  + -1 more
Ant removal took two visits, but no sign of them now. Mice may be ongoing. Traps are set and Brandon, mgr., walked around my house with me trying to locate entry points. He plugged several holes with steel wool. He even offered to come back and pick up any "bodies" due to my strong aversion to the whole mouse situation. Hopefully we are beginning to solve the mouse problem. Very helpful. Great customer service.
Description of Work: Mice deterrence and carpenter ants in a window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Kim A.
10/2016
4.0
pest control
  + -1 more
Our house and yard were being overrun by boxelder bugs and they had begun moving into the house. The technician treated both the inside and outside of the house...spraying around all windows inside the house and treating the outside perimeter as well. He was polite and courteous and answered our questions.
Description of Work: Sprayed around all windows indoors, dewebbed outside of house, sprayed 30 feet up on house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Insight Pest Solutions
Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Contact information

6834 Washington Ave S, Eden Prairie, MN 55344

http://insightpest.com/minneapolis

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home and Garage Organization

FAQ

Insight Pest Solutions is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: General pest control, rodent exclusion, wasp and hornet control, mosquito reduction

Contact information

6834 Washington Ave S, Eden Prairie, MN 55344

http://insightpest.com/minneapolis

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM