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"My experience with Slim and Trim has been extremely disappointing; I would not recommend their services. They approached us through door-knocking this spring. Riley, our main contact, worked with our insurance to get our roof replaced. We discussed the project, selected materials, and reviewed what would be covered under our insurance. We signed a contract, believing it only covered the roof. During the contract signing, I inquired about including siding in the insurance claim. Riley mentioned he could send a damaged piece of siding to the insurance company for possible coverage. They submitted a request, but insurance only approved a portion of the cost. Riley explained that we had premium siding and tried to get more money from insurance. However, weeks passed without any communication from Slim and Trim, leaving us uncertain about the cost difference and our responsibility for it. Frustrated with their communication and the poor cleanup after the roofing job, we started exploring estimates from other contractors. This led to concerns about Slim and Trim's approach, especially the potential costs of items like door and window wraps and window replacements, which were never discussed. When we informed Riley that we had decided to go with another contractor, he referred us to the company owner, Thomas. Thomas insisted that the contract obligated us to use their services or pay a 25% cancellation fee. We believed the contract only covered the roof, as that was sole focus of our discussions. I had to ask during the signing if insurance would cover the siding, and only then did Riley offer to check. If this had been included in the initial submission, we could have chosen matching roof and siding materials. There was no consultation about the siding, unlike the detailed consultation we had for the roof. The contract was misleading, and we were not informed of any obligations regarding the siding. Now, Slim and Trim claims that because they worked to get the siding approved by insurance, we are obligated to use their services. Their assertion that they went above and beyond for the insurance approval is unconvincing, as they did all the upfront work for the roof before the contract was even signed. It's unfortunate that companies like Slim and Trim give contractors a bad name. Their insistence on enforcing a misleading contract, along with their poor communication, suggests a disregard for customer service once the contract is signed. Had we been satisfied with their roofing work and communication, we wouldn't have felt the need to look elsewhere. Seeking additional estimates helped me understand what to expect with siding replacement and raised important questions about the process. Would they have informed us of our options or been transparent about additional service costs? A company with strong moral principles wouldn’t criticize a customer for seeking bids to make an informed decision. Their claim to uphold core values of honesty and integrity falls flat when they aren’t upfront about their contracts. Once the contract was signed, their "exceptional customer service" began to falter. Their gaps in communication were frustrating, and their cleanup was inadequate. We're still finding shingle pieces, plastic wrapping, and nails scattered around our yard and driveway. Our gutters had tons of nails in them, plastic was hanging from the gutter, our deck was filthy, and the furniture and hanging lights were never put back. Overall, Slim and Trim’s performance was frustrating and fell short of the "exceptional customer service" they advertise. Their attempt to shift blame onto the customer due to a misleading contract is a troubling business practice, raising serious concerns about their ethical standards. I urge caution to anyone considering their services."

"Perfect. The other companies that bid were way to high or did not want to do the project because my project "was too small". Dirk at SZ, gave me a reasonable price and sent out a crew to do the job the same day. Alex and his assistant had the job professionally done within an hour and a half. The color matched perfectly and it is solid. I have nothing but praise for SZ!!! The communication, pricing, and quality of workmanship and materials was top notch. I would recomend to anyone."

"I like the service. All good"

"This team is great! Every person is kind, thoughtful, and funny! Even waiting 6 months for the windows to be built was a joy because they stayed connected and kept me updated. I have already called them for other projects."

"It's beautiful, they did a great job! I would highly recommend the company, they were easy to work with and the owner was very hands on. The team was very professional, got the job done quickly and were very punctual which was important to us. When we had questions or needs they were easy to communicate with. We were very pleased!"

"The workmanship was very good. The crew was extremely good in cleanup, I found almost no debris from entire job. They completed the job in about 8 hours. The contact for estimation (Jon) was excellent - very personable, knowledgable, helpful and responsive. The customer service from the main office was really bad. We had an email stating they would do our job on a particular day, and crews are usually there by 7. Mid morning I called to see if there was a holdup (or someone got sick, given the current COVID situation). The woman who answered was pretty dismissive of me, and eventually said she'd check and call me back. Never received a call. Crew was there next day. A few days after job, Jon stopped by to talk and see the work. Noticed there was no window permit card, told me he'd make sure I got one and permit into before city inspection two days later. That day, got a call from office asking if they could email me the permit to print out. Told them sure. A day later, in the late afternoon, called Jon and said I didn't have permit. He called the office, told me they said they'd "resend" it out and he sent it out to make sure. So the work was done well, and appears to be good, the cleanup was really great, Jon was great - just don't expect any customer service or response if you have to call about something to their main number."