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First Choice Exteriors Inc

Roofing, Siding, Gutters,

About us

First Choice Exteriors is a family owned and operated business located in Eden Prairie MN. Our passion to customer satisfaction and supreme craftsmanship have been our foundation blocks since day one. We believe the details are the difference in any successful home improvement project. This mentality has made us one of the most referred roofing, siding, window, gutter, and full exteriors contractors in all of Minnesota. Our teams dedication to communication and our customer service reputation have allowed First Choice Exteriors to become a preferred roofing contractor for many town homes, apartments, and HOA's all around the Twin Cities metro. Thank you for making First Choice, "Your Choice"! We are experts in the business with a combined 30 years of experience in exteriors with an extensive list of services also including storm damage restoration and inspections. We will help you design your project while focusing on the needs of your home with attention to every detail. We offer high quality eco-friendly and economical products and deliver superior craftsmanship in a timely manner. Our top-notch service has built us a reputation of reliability and honesty, earning respect from our local suppliers and individual homeowners alike.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding, windows, doors, seamless gutters . *Free storm damage complete inspections.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.058 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-58 of 58 reviews

Dan E.
12/2018
5.0
roofing
  + -1 more
These guys are great. They worked with the insurance company and handled everything from start to finish. They excelled where some previous companies let us down.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
Hello [Member Name Removed], We really appreciate you spending the time to write this review, it helps us stay sharp as an entire team when working with customers like yourself. We are really pleased that we could pick up the pieces of the previous contractor you had engaged and get everything squared away with your insurance company and replace your entire roof. Please think of us when you or your friends and family are needing any exteriors repairs. Thank you, Mike McCain

Nick B.
12/2017
5.0
roofing
  + -1 more
Very well, on time helpful and completed the project very quickly even the neighbors were impressed
Description of Work: Replaced hale damaged roof and worked excellently with the insurance company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from First Choice Exteriors Inc
Mr [Member Name Removed], Thank you so much for taking the time to review us! It means a lot and we hope you'll think of First Choice Exteriors for any projects down the line. Thank you, Mike McCain

Steve C.
07/2017
5.0
roofing, replacement windows
  + 0 more
Extremely well. In fact, they discovered additional framing issue of rotted wood and fixed that as well. Very professional people who do what they say they will do and keep you informed throughout the process.
Description of Work: A relatively complicated large window replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
Thank you for taking the time to write this review! We appreciate your business and hope to hear from you in the future! Mike McCain

Lisa D.
07/2017
5.0
roofing, siding
  + 0 more
Mike was prompt when I first reached out to First Choice Exteriors on the recommendation of my insurance agent. He walked me through all the steps and spelled out all my options, even though I was indecisive about the color scheme! I wanted a change, and I got it! I love my home's face-lift and the professional way Mike and his crew handled all the repairs. They were prompt, thorough and neat. Definitely recommend First Choice Exteriors!
Description of Work: Needed hail damage repaired on roof, siding, soffits and fascia.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
Thank you for writing this review on Angies List. We really appreciate your business and hope you'll reach out in the future with any projects you're looking to complete. Thank you, Mike McCain

steve O.
06/2017
5.0
roofing, siding, replacement windows
  + 1 more
Exceeded expectations. They did an outstanding job overall.
Description of Work: New roof (shingles), siding, windows due to hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
Thank you for remaining on point with us as we completed you large project. What an amazing transformation with a new roof, new siding, and all new windows. Thank you for your trust and your business! Mike McCain

Timothy G.
05/2017
5.0
roofing, siding, deck cleaning
  + 1 more
Great. I would highly recommend using First Choice Exteriors
Description of Work: Roof and Siding replacement due to hail damage. First Choice did a great job the whole way through the process of working with our insurance company, doing the work in quality manner and following up at all times. Mike McCain did an excellent job communicating with the insurance company and me. The insurance company was balking at siding replacement at first but Mike worked with them to convince that full replacement was the right thing to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
Thank you for the nice review! We really appreciate the business! Mike McCain

Eric L.
05/2017
5.0
roofing
  + -1 more
We had a great experience with First Choice and would highly recommend this first class organization. High quality work, started and completed on time, great communication before, during, and after project. The crew was great and did great job cleaning up after project was complete.
Description of Work: Roof replacement for our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
We are all so please that you were so satisfied with our service. We aim high and are grateful for people like you with excellent communication skills to allow us to hit the mark. Thank you for the business and all the referrals! Mike McCain

Lance H.
05/2017
5.0
gutter repair, roofing
  + 0 more
Highly recommend first choice. They were done in one day and the first to start the job on the block. Exceeded our expectations!
Description of Work: Roof replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Response from First Choice Exteriors Inc
Thank you for the kind words and for recommending us to so many of your neighbors! We hope you reach out in the future if we can help with any exteriors projects to come. Thank you for the business! Mike McCain

BILL U.
04/2017
5.0
roofing
  + -1 more
Our experience with Mike and his team at First Choice Exteriors truly exceptional. It was pure happenstance that we discovered his team and we are glad that we did. Our home received hail damage on the roof and siding in the summer of 2015 and there was some interior water damage as well. Our insurance was quick to cover the damage to the siding, but refused to cover the damage to the roof and interior despite the fact that every single one of our neighbors had received compensation for the damage to their roofs. We had gone through two different contractors before stumbling on Mike and his team. The other two contractors tried methods that seemed a bit shady to try and convince our insurance to make payment and in the end, not only were we left feeling uneasy with their methods, they ended up being unsuccessful with making the claim for the roof and interior. We had given up hope and were ready to move on. Simply by coincidence, we met Mike and struck up a conversation about our situation over a year after the initial claim. He offered to come out and take a look to see if he thought there was a chance we could get coverage. We didn't feel like it was one of those high pressure storm chaser organizations and overall just got a really comfortable feeling so we agreed. Mike came out promptly and did an initial assessment and let us know that he thought we had a chance and that he would take care of all of the communications. The process was extremely simple for our family, although I had a feeling that Mike was doing a lot of work in the background. In the end, he found success and the insurance company agreed to fully cover the roof and interior damage! At that point, the planning and preparing started in earnest and we found the entire process enjoyable. Mike was there every step of the way. Along the way there were a few troublesome challenges encountered with the job simply due to the age of our house and some previous mistakes made by other contractors. Mike and his team were extremely flexible and overcame these challenges without a missed step. Along the way, Mike helped to identify money saving options for us and simply allowed us options that best met our needs. The work was completely in a timely manner and now we have a beautiful new roof! One last highlight of the experience was the clean up. The last contract work we had done, we found literally hundreds of nails left behind. This time around, the only nails we found in the yard after Mike's team was done was rusty nails left behind from the other contractor that we simply hadn't spotted yet. Amazing! We are very glad that our paths crossed and happy with the work that was done.
Description of Work: We had hail damage on our roof as well as some interior water damage to our ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Response from First Choice Exteriors Inc
Thank you so much for taking the time to write this review. Your business is very appreciated by our entire team!

Steve C.
03/2017
5.0
roofing, siding
  + 0 more
Between the sales staff & support, the owner of First Choice Exterior has this down to a science. Their knowledge construction and Mike McCain's ability to work with insurance claims was phenomenal. Communication is just as important and Dave Mack ability to keep everyone on the same page throughout the process couldn't have been better. A+ job all the way around. Leaving a new roof & new siding and a clean yard. Thanks, guys!
Description of Work: New Roof & New Siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34,000

Response from First Choice Exteriors Inc
We can't tell you how much we appreciate your candid review of our company. We truly value you as our customer and wanted to share with you that it means so much to receive a review like this. There is no better [Member Information Removed] for us to realize how satisfied anyone is until we begin to get repeat service requests and referrers as you had so kindly done. You have been a pleasure to work with and I know the entire team welcomed your ability to communicate with us throughout the entire process. Thank you so much for the business and we hope to hear from you in the future as other exterior projects come about. Thank you. Mike McCain General Manager

Ken P.
01/2017
5.0
roofing
  + -1 more
First class operation. Mike came to my home and felt that he wasn't there to sell me product but actually cared and listened to my concerns and answered all of my questions. He explained what they do and how it would be done. Extremely thorough! The crew came and was all done in a day and cleanup (which was important to me because we have a dog) was excellent!
Description of Work: Did Roof and Gutters in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,986

Response from First Choice Exteriors Inc
Mr. [Member Name Removed], Thank you for the kind words! We pride ourselves on listening to the needs of each one of our customers because those needs are so very different from job to job. We stand proud with our core base of values ; communication, ethics, and quality. However, we also realize that no two projects are the same and each require variable attention. Thank you so much for putting your trust in myself and First Choice Exteriors to improve your home. Please call when you are ready for us to tackle another project and I promise we will not let you down. Thank you Mike McCain General Manager

Mike R.
10/2016
5.0
gutter repair, roofing, siding, replacement windows, doors
  + 3 more
I called 3 companies to get an estimate for my roof. Two of the companies put the full court press trying to upsell my on my siding (great shape just needs a paint job). I was very impressed with the quick response of Mike McCain and low pressure sale tactic. Mike bid and then finished the job on schedule and about 10-20% cheaper then the other 2 companies. My neighbor came over and is now going through the process with Mike. I'll get you updated on how his turns out. I'm sure it will be GREAT!
Description of Work: My roof was starting to leak and need a replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
First of all thank you for the amazing referrals within your neighborhood! We've had a chain reaction after completing your project that has been incredible to our business! You should be seeing our trucks and crews working in the spring once again just down the block from you with ANOTHER home owner. Thank so much for also putting time aside to write us a review on Angies List! We look forward to seeing in the future and would love to help out with any of your exteriors need down the line. Thank you [Member Name Removed] McCain General Manager

Leah P.
08/2016
5.0
roofing
  + -1 more
The overall service was amazing from the first call to the last email. The front guys did a great job of walking me through the insurance process. They meet with my insurance adjuster to work out the details, which was super helpful. The guys who did the work were very nice, thoughtful. They did a great job of being respectful to our property. They also did an amazing job of cleaning up. They finished in one day and left no trace of being here.
Description of Work: They tore off our old roof and replaced it with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from First Choice Exteriors Inc
The whole team at First Choice Exteriors would like to thank you for being so kind to write this review. We are so pleased to know that you are happy with the entire process. Thank you for the business and we hope to hear from you in the future if you need any other projects tackled.

Mavis K.
07/2016
5.0
gutter repair, roofing
  + 0 more
We had three companies come and take a look at our roof damage to let us know our options for repairs or replacement. Mike from First Choice was thorough, thoughtful and a strong advocate for us as he worked with our insurance company. First Choice replaced all shingles, vents and gutters beautifully. Dave was in charge of the installation crew and he stayed on site and kept us in the loop on every detail. My wife and I were so pleased that Mike and Dave were helpful and professional through every stage of this project. As veteran home owners, we have worked with contractors over the years on various projects. However, this is the first time that we felt that our contractor had our best interests in mind throughout the entire process. If we need work done in the future, we will call First Choice.
Description of Work: Our roof was damaged by hail. First Choice replaced all shingles, vents and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Response from First Choice Exteriors Inc
Thank you so much for taking the time to write this kind review! You both we an absolute delight to deal with from start to finish. We truly appreciate the excellent communication you allowed us to keep throughout the entire project. I drive by your home often and I must say the change looks awesome. Thank you again and we look forward to hearing from you in the future if we can assist in any exterior projects.

Eileen M.
03/2016
5.0
roofing
  + -1 more
A++ for the entire job. Estimate and talking to my insurance company Mike McCain covered the entire job very very well. As a professional, Mike was able to get claims paid that I would not have reviewed for an insurance storm claim. The job was completed on time and the yard was totally cleaned up. The workers were respectful and vey good workers. Arriving early morning and completing the job in 1 day. Highly recommended. Many of my neighbors used them after I used them and all were happily satisfied!! .
Description of Work: Replace roof- storm damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from First Choice Exteriors Inc
Dear [Member Name Removed], Thank you for the review and kind words. We are so pleased about the notice you made to our installation methods and the punctuality of our team. This is the foundation of our mission and we try to put our pride on the line in every project from start to finish. As I recall, your job had a number of moving parts to it including; flat roofing, roof deck replacement, garage door, custom metal work, and the replacement of your window screens. Thank you so much for taking the time to review myself and First Choice Exteriors. I can't thank you enough for all the referrals you generated for us with your neighbors, friends and family. All of us truly appreciate your business! We hope you hear from you in the future for any exterior needs. Thank you! -Mike McCain General Manager First Choice Exteriors

Kathryn Z.
10/2015
5.0
roofing
  + -1 more
Our house was extensively damaged in a hail storm and we are so happy that we decided to go with First Choice Exteriors for the repairs. I highly recommend working with this company. Mike McCain was the rep I worked with and he was super knowledgeable, friendly, and professional. He and his company was willing to go the extra mile, without any prompting. They were patient with us and helped us through the entire insurance process. Mike worked really well with our insurance company and fought for us to make sure our insurance will cover the necessary repairs. He really made the entire process smooth and worry free for us. The work itself was completed very timely and professionally. I'm very happy with the results. The areas that the house was worked on looks like new. The work crew and the site manager was very easy to work with as well and was very accommodating with our family's needs and schedules. The only thing I can't comment on is their pricing, which was really dictated between our insurance and First Choice Exteriors. If you think they are providing a competitive quote for your project, or if your project is going through insurance, strongly consider giving your business to this company because they will take care of you.
Description of Work: Hail damage replacement for roof, siding, shakes window flashing, windows, window shutters, exterior lights, gutters, and downspouts

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43,000

Response from First Choice Exteriors Inc
Hello, Thank you so much for not only your kind review, but for allowing us to keep our yard sing up at your home. Multiple people within your neighbor contacted us throughout the building process based on the yard sign and because of the wonderful first hand testimonial given by you. We are so grateful for that! Thanks again for giving us the opportunity to provide our services and help to make your claims process manageable and efficient. We hope you will reach out to us in the future for any of your home exterior needs. -Mike McCain General Manager First Choice Exteriors [Hyperlink Removed]

mike M.
09/2015
5.0
gutter repair, roofing
  + 0 more
They were excellent. They helped us navigate the insurance process, made sure that our property was properly inspected and that our insurance claim was thorough. They did high quality work in a timely manner. I would recommend them to anyone.
Description of Work: Roof and Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from First Choice Exteriors Inc
Hello, Thank you for the kind review! You made a great decision to go with the GAF 50 year warranty roofing system and Leaf Proof gutters. We hope to have the opportunity to work with you again in the future. You are both a pleasure to communicate with and hope you enjoy your homes new makeover for many years to come! -Mike McCain General Manager First Choice Exteriors [Hyperlink Removed]

Kevin M.
08/2015
5.0
gutter repair, roofing
  + 0 more
The winter before First Choice worked on our house (built in 1964), we had quite a few leaks in the roof above our living room (classic Minnesota ice dams) and badly needed a major repair. My pots and pans were all being used to catch the leaks--making it hard to cook. Plus, we had chimney issues and a number of un-sighly pipes on our roof. Also, our home did not have gutters, so we had a moist, moldy basement with water starting to seep in through the walls. In short, the house needed a 50 year tune up. First Choice put on the gutters first--prior to the roof. They gave me extra wide downspouts and gutters that matched the color of our house perfectly. I can tell you the extra width really helps move the water off the roof and stays clear in the winter. The down spouts correctly directed the water away from the house and helped dry the the basement. The team showed up on time and got the job done under budget. I was exceedingly pleased with the work and thought it was a tremendous improvement. Our experience with the gutters/downspouts, was so positive that the next year we had First Choice install a new roof for us. A roof was a major investment for our family so I also obtained competing bids. First Choice was the top value for our dollar. We selected architectural grade GAF shingles with a 50 year guaranty. I fully recommend this product. The house looks so much better. First Choice finished the job in a day and a half, installing a whole house vent that ran the length of the house to get more fresh cold air into the attic. A generous layer of rubber was installed around to house to really get rid of the ice dams. In one spot above the garage, the plywood had rotted away, and the team replaced that wood. They also repaired the chimney issue that plagued our house and painted all the ugly pipes that were on the top of the house so now they blended into the roof. In addition, they replaced caps on one or two of the pipes that needed repair. I thought First Choice did such a great job that I passed their business representative's name, Mike McCain, on to one of the attorneys in my office. She also hired First Choice to repair her roof following a hail storm. Afterwards, once the attorney told me what a great job Mike and First Choice did on her roof, I decided that I really needed to get on Angie's list and shared my experiences with this contractor. Roofs and gutters are major investments. I can't tell you how pleased I am that I selected First Choice and Mike McCain. km .
Description of Work: New Roof Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from First Choice Exteriors Inc
Thank you so much for the amazingly descriptive review! We are so proud and grateful to have earned your business on two separate occasions. You hit the nail on the head with bringing up how important your roof is and how important the decision on who to work with is. Your 50 GAF roofing system will not only look wonderful for many years to come, but you can rest easy knowing it is backed by the industries best warranty. We are very appreciative for the business and hope to hear from you down the line if you, friends, family, or neighbors can use our service. Gratefully, The whole First Choice Team

Ken F.
08/2015
5.0
roofing
  + -1 more
We were highly impressed by the integrity that Mike showed, as well as the overall professionalism of FirstChoice. Most companies in this sector would be more than happy to sell product whether the consumer needed it or not. The fact that Mike was really looking out for our interests impressed us hugely.
Description of Work: The siding on our house was in very poor shape so we called FirstChoice to get a bid. Mike McCain, FirstChoice's General Manager, came out the very day I called and inspected the house. I was highly impressed when he recommended that we NOT replace the siding, that it simply needed to be re-painted. He recommended this despite the fact that it meant his company would not get a sale out of us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Exteriors Inc
Dear [Removed Member Name] , I really appreciate you writing this review. I enjoyed talking with you and your husband at your wonderful home. I would also like to thank you for the nod to my integrity. I would like to believe other contractors would have given you the same respect and honestly regarding your siding. I wish you the best of luck moving forward and hope to hear from you when the time comes for new windows, a new roof, or new gutters. Thank you. -Mike McCain General Manager First Choice Exteriors

Laura G.
08/2015
5.0
gutter repair, roofing
  + 0 more
We were anxious to get gutters installed on the back of our house after we had a moisture issue in the basement due in part to poor grading and lack of gutters. We got their bid quickly, they came in under other bids, and they were able work us in to their schedule. They were pleasant to communicate with, quick to respond, and did great work. We would definitely work with them again!
Description of Work: Installed gutters on a portion of our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from First Choice Exteriors Inc
Dear [Member Name Removed], We can't thank you enough for taking the time to write this review and for the nice words. We hope you will lean on us in the future for any of your exterior remodel projects. Thank you. -Mike McCain General Manager First Choice Exteriors

Chuck G.
08/2015
5.0
gutter repair, roofing
  + 0 more
Very professional, roof and gutters look great. There is still more damage to fix but the roof and gutters are done. This group was from the Eden Prairie office.
Description of Work: We had extensive hail damage in June. Mike McCain stopped by and worked with our adjuster. Together, mostly with Mike's help, many areas were found to be damaged. They came to replace the roof this week and i is done in one day. THe gutters the next day. Each time the yard was cleaned of of debris and nails. We were kept in the loop with all negotiations with the adjuster. They did what they said they would do in a very timely manner. Dave, the foreman on the roofing could not have been better. All parties were very communicative, not surprises. If something was found on the roof that was not expected we were informed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from First Choice Exteriors Inc
Thank you for the business as well as the referrals. We are so happy to know you were 100% satisfied with your First Choice Exteriors project. Please reach out in the future if we can ever help you with other home improvements. Thanks! The First Choice Team

Chris G.
07/2015
2.0
replacement windows
  + -1 more
UPDATED: First Choice's Mike came to our home on Sunday (5 days after email to website, 3 days after Angie's List review) to physically give us a proposal and tell us that the proposal had been mailed to our house, and that since they had mailed it and not heard back that we were not interested in pursuing our project with them. I told Mike I would update my review with First Choice's side of the story, and so here it is. ORIGINAL REVIEW: First Choice started off by being very responsive, offering to come to our home for a quote on new HardieBoard siding, new windows (over 20), and new exterior paint for an exterior home remodel. We booked for the next evening. The salesperson was over 1 hour late to the appointment, blaming traffic (it happens). We had a very nice visit, he measured everything, he listened to us and said he'd get us a quote by the end of the next week. He sent a thank you note out the next week to our house. It is now almost 3 weeks after that, and they have not provided a quote nor had any contact with us since the Thank You note. I even emailed the website 2 days ago asking if they were going to bother giving us a quote as a last chance to save face, but there was no response. It was a complete waste of our time to deal with this provider. It's so odd that they went through the work to send a handwritten thank you note, but then had zero follow up.
Description of Work: We called First Choice Exteriors for a quote on Hardie Board, New Windows, and Paint.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$60,000

Response from First Choice Exteriors Inc
Thank you for taking the time to write this review describing your experience with myself and First Choice Exteriors. You have helped our company improve and become much more diversified in our communication outlets. I believe our entire exchange during the estimating process was a little bit off -kilter mainly based on our communication towards you and for that I take 100% of the responsibility and apologize. When I introduced myself at your home and I apologized for being late, It was a 5-10 minutes past the hour and according to my calendar I was a few minutes behind our scheduled meeting time not and hour. I am a very timely person and even being 5 minutes late is very rare for me and I am the kind of person who believes I should never be a few minutes late to any appointment especially a professional meeting and greeting. I may have put our meeting time in my calendar incorrectly or it was a just simple misunderstanding. When we connected together my company had basically not established a relationship with Angies List yet and I had only a minor amount of understanding as to how this forum truly works. Before any company actually creates a profile on Angies List they will create one for you allowing for people to give reviews. During this time period Angies List had our "Info at firstchoiceexteriorsmn.com" as the mail contact email and at that time those emails did not make there way to me. They did not have our services or our service area correct either at this time. They must have some sort of automated selection process for company's that have not officially registered or created an accurate profile. I must say I very much enjoyed meeting you and your husband and appreciated the opportunity to give an estimate on your project and your home. I spent a tremendous amount of time and put what I believe was a ton of details in it. I had product brochures, pictures, measurements and a detailed price breakdown. The folder I mailed was quite thick as was the one that I hand delivered to you at your house after realizing you never received my by mail. I want to reiterate that I am taking the responsibility for what happened, however I believe and important part of this review is that when I asked you why you did not simply reach out to me on my cell phone instead of emailing your told me you believed you had lost my card (included in my follow up thank you card). I appreciated you sharing with me the reasons that you chose another service provided and how you though it was very professional that they schedule a follow up appointment with you while they we there on the initial visit. I thought that was helpful for me to know and I wanted to say thank for allowing us to improve for the future. Thank you again for the advice and for taking the time to review our company. Mike McCain General Manager 612 432 6282

Jessica F.
04/2015
5.0
roofing
  + -1 more
Mike was friendly, knowledgeable & professional. He helped navigate me through a challenging insurance company and got me an amazing outcome due to his hard work & persistence. I would recommend him to anyone!
Description of Work: Mike assisted me with my insurance adjuster, beginning to end, and is doing my roof & gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from First Choice Exteriors Inc
Dear [Member Name Removed], Thank you for the warm review and also for taking the time to write it, it means a lot to us! Your beautiful lake home was an absolute pleasure to work on. We appreciate your patience with the insurance process as well as your willingness to keep such a great open line of communication throughout. May your roof remain perfect and your gutters leaf free for decades to come. Thank you. -Mike McCain General Manager First Choice Exteriors

Harvey H.
02/2013
5.0
roofing
  + -1 more
A contractor called by my neighbor to look at his roof came over and suggested I had some hail damage and wanted to look at it. He did and then bugged me that I had signed a contract for him to do the work when I talked about getting other bids. I knew I was being hustled! First choice had done a very nice aluminum wrap on my window and door frames a year earlier and I called them for an estimate. It was an easy and pleasant conversation and they worked it out with my insurance company. The roof was a higher quality than what the original contractor had offered. They also installed a Leaf Proof gutter on the front of the house where there had been a constant problems with gutter blockage. One of the corner joints on the gutter leaked onto my deck the next summer and it was promptly sealed after a single phone call.
Description of Work: New Roof and Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,200

Response from First Choice Exteriors Inc
Dear [Member Name Removed], We would like to thank you for the review. We truly value you as a customer and hope to work with you, your friends/neighbors and your family in the future. Thanks for choosing First Choice Exteriors! Thank you. -Mike McCain

Bill &sue H.
09/2012
5.0
roofing, replacement windows
  + 0 more
We needed new basement windows and the roof of our garage replaced. We got 2 estimates and Jeff Hubbard from First Choice Exteriors came in lower and was more knowledgeable and professional. He was able to match the shingles we have on our house for the garage and the garage looks great!. The new basement windows are sliders so we now have ventilation. They also look great! The work was done very quickly and we were kept updated on when the work would be done. They left no mess and we are extremely pleased.
Description of Work: Our garage roof was replaced and we got new windows for our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from First Choice Exteriors Inc
Dear [Member Name Removed] & [Removed Member Name] Thank you so much for the kind review and for taking the time to write it. Our entire company appreciates you and your business! Thank you. -Mike McCain General Manager First Choice Exteriors
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Contact information

7214 Washington Ave S, Eden Prairie, MN 55344

http://firstchoiceexteriorsmn.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Windows,
Doors,
Deck Maintenance,
Screen repair

FAQ

First Choice Exteriors Inc is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

First Choice Exteriors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, First Choice Exteriors Inc offers free project estimates.
No, First Choice Exteriors Inc does not offer eco-friendly accreditations.
Yes, First Choice Exteriors Inc offers a 10% senior discount.
Yes, First Choice Exteriors Inc offers emergency services.
Yes, First Choice Exteriors Inc offers warranties.
First Choice Exteriors Inc offers the following services: Roofing, siding, windows, doors, seamless gutters . *Free storm damage complete inspections.
Ask for details.

Contact information

7214 Washington Ave S, Eden Prairie, MN 55344

http://firstchoiceexteriorsmn.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM