Stonehearth Remodeling & Exteriors

Description of Work: We originally chose this contractor due to their eagerness to say they would partner with us during the process and make suggestions that will help us maximize our space and its aesthetics. It seemed this project was one miscommunication after another. There were even times that the quality was low and we were asked to accommodate less than what we ordered to make it easier to fix the problems. Ultimately, this was torn out and fixed, but it wouldn't have been if we hadn't asked for it. The project manager rarely visited the site, therefore, it was up to us to tell him about mistakes rather than him telling us how he would fix it. There are many examples of our frustration, but one is since the walls weren't built out around our hot water pipes, when the pipes expanded, there was a loud clunking in the wall. When asked to fix it, they simply cut a hole in the wall around the pipe. Now, for the rest of our time in the house, there will be a pipe exposed in my closet. We asked for an upgrade to put an access panel to our electrical for our entertainment area on the other side of the wall. Their idea of an access panel was a vent cover screwed into the wall. These are only two examples of times that work was completely, but not to the level of professionalism we had hoped for. We were so disappointed in their work that we are going to sell our home rather than to go through this experience again.

Description of Work: The work was unique. We had our old cedar deck old taken off, basement walkout removed, the basement block wall restored, new retaining wall installed with a new composite deck with aluminum railing.

Description of Work: As first-time remodelers, we wanted to make sure we chose someone we trust to fulfill our vision within our budget and on time. Stonehearth met all of our expectations! Our story starts a few years earlier as we began to put together an idea of how we wanted to remodel the kitchen and bathroom in our 1950s St. Louis Park rambler. After looking through hundreds of ideas, we focused on our final concept. After talking to several contractors, Stonehearth gained our trust and met our budget. Greg and Cathy met with us before work began and explained the entire process. Cathy's design and planning expertise along with Greg's expert crew were soon at work. Gradually we saw our outdated kitchen and bathroom transformed to a beautiful and functional product. With a few adjustments, our vision was realized, and it garnered rave reviews from our family and friends. After getting used to our beautiful remodel, it's hard to remember what our old kitchen and bathroom looked like. We feel humbled and grateful to have our updated home in our lives. So as first-time remodelers, we recommend Stonehearth!

Description of Work: I had this contractor out to my 109 year old farm house to give me some feedback on the cost of insulating it. He was punctual and honest. He said that at this point, the project did not warrant the money it would cost to complete it. I respect a contractor that is frank and honest and is looking out for my best financial interest . I would not hesitate to call him again.

Description of Work: Just started working with them. We started with a new kitchen design and they were extremely helpful with good ideas. I was unable to continue with my kitchen remodel at this time, but when I am ready I will definitely use Stonehearth.

Description of Work: I contacted this provider and the woman who answered the phone was very professional and asked appropriate questions. I was informed the man who does the estimating would call me the next day. About a week later a woman who said she worked in a design capacity called me back to see if we still wanted them to take a look. Of course I said NO. If it takes 8 days for a contact, I can only imagine how the project would go.

Description of Work: We purchased a front entry door from them and they installed it.